Reliant Parking

4.7 (59)
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Parking permit management

Overall rating

4.7 /5
(59)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.8/5

93%
recommended this app
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59 Reviews

Elaine
Elaine
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use-Very helpful

Reviewed on 2019/09/24

Reliant Parking has been a valuable addition to our community and how we manage parking. Our...

Reliant Parking has been a valuable addition to our community and how we manage parking. Our partnership has just begun but I believe it will be a successful collaboration.

Pros

The software is very easy to use and the youtube tutorials are extremely helpful. The support team has made the onboarding process quite easy and I could not be more thankful.

Cons

Like anything else it takes time to learn but they make it very easy

Rebecca
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use for Management

Reviewed on 2023/09/07

I really enjoy having Reliant Parking so we can monitor what is going on when we are not on the...

I really enjoy having Reliant Parking so we can monitor what is going on when we are not on the property.

Pros

I like that it is easy to use when I am on the Desktop. It helps Residents access guest passes and passes for themselves. By them having access it helps me focus more on my job and less on helping them.

Cons

I don't like that on my mobile phone the screen will not fully show on the pop ups when registering a vehicle or guest pass. Residents have mentioned they sometimes can't log-in.

Response from Reliant Parking

Thank you for your review, Rebecca. We are happy to hear the program is working as intended for your team. Stay tuned for exciting new updates.

Kevin
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

HOA Review

Reviewed on 2023/03/16

Pros

Obtaining Guest Parking permits when needed

Cons

It's a challenge uploading vehicle information.

Response from Reliant Parking

Hi Kevin. Thank you for your review. How can we improve the features, functionality, and ease of use for you, your team, and your property? We are always aiming to improve our app for our users.

Carole
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Awesome pro

Reviewed on 2023/09/05

Pros

Ease of use and replacement permits, access to the system

Cons

That it didn't come out sooner. Wish that we knew about it a long time ago.

Response from Reliant Parking

Thank you for your review, Carole.

Rosanna
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2023/04/26

I have ha da great experience with the system and all staff.

I have ha da great experience with the system and all staff.

Pros

I am able to run reports that provide the info that I need and can easily see in real time what is taking place.

Cons

Nothing that I can think of as what I need is provided.

Response from Reliant Parking

Thank you for your review Rosanna. We will continue to improve on our quality, features, and functionality to get your 4 stars to 5 stars.

Amanda
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Manager

Reviewed on 2023/03/16

Property parking control.

Property parking control.

Pros

Reliant parking offers the ability to have an accurate database for resident vehicles and emails. They are very attentive to our property which ensures our residents always have ample amount of parking.

Cons

There aren’t any cons that I can think of. Our property database was easily added. The permit process is effortless.

Response from Reliant Parking

Thank you for your review, Amanda!

Roxana
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great parking management tool

Reviewed on 2023/04/18

Pros

Very easy to easy even to a non-tech savvy individual. AND support is always available. Even in the chat box - no robots (or atleast doesn't feel like it)

Cons

Notification of expired permits or noncompliance

Response from Reliant Parking

Thank you for your review, Roxana.

Debra
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Parking Management Lifesaver

Reviewed on 2023/02/17

The Reliant team is amazing. Onboarding properties is a piece of cake, the resident portal is easy...

The Reliant team is amazing. Onboarding properties is a piece of cake, the resident portal is easy to navigate so our customers are happy and the towing companies love having real time access to parking permit information.

Pros

Our team was spending entirely too much time processing, creating and delivering old fashioned parking permit hang tags that were hard to verify, inconvenient for the staff and residents and a huge source of complaints from our residents who had to coordinate their schedules around the rental office hours in order to receive guest passes etc. Being able to outsource this time consuming task has been very helpful to our on-site Property Managers and allows our residents 24/7 access to their parking permits and visitor passes.

Cons

It would be amazing if the reliant manager portal could integrate with property management software like Entrata so parking permit info was automatically added to resident accounts allowing our team to see all of the vehicle information in one spot

Response from Reliant Parking

Thank you for your review Debra. We will send your integration suggestion to our development team. We hope you find out 24/7 customer support to be helpful to you. If there is anything we can help you with, please feel free to reach out directly to your Reliant Parking contact or send us an email [email protected]

Larry
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Parking management

Reviewed on 2023/03/13

Parking management is a good program. More support response is needed.

Parking management is a good program. More support response is needed.

Pros

Overall a good system for parking management for large associations.

Cons

Difficulty with staff communication and response.

Response from Reliant Parking

Thank you for your review, Larry. We pride ourselves on 24/7 customer service availability. Have you tried using our direct customer service line, 1-888-977-6848. We would love to expedite solutions to any problems you may be having. Please reach out directly.

Raja
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent App

Reviewed on 2023/03/13

Pros

Residents can register their vehicles for parking permit themselves.

Cons

Can’t think of anything. Therefore can’t comment.

Response from Reliant Parking

Thank you for your review, Raja.

Eddie
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Reliant Parking is easy and user friendly to maintain information and rules

Reviewed on 2023/03/13

Pros

it is easy to use and saves us a lot of time by using its features.

Cons

I like reliant parking as it is. It has not given me any challenges that have been a deal breaker.

Response from Reliant Parking

Thank you for your review Eddie. What do you think we could do differently to have you more likely recommend us?

Denielle
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

General Manager Opinion

Reviewed on 2023/04/17

All is well.

All is well.

Pros

We appreciated the communication and ease of the program.

Cons

I cannot think of anything. If I do, I will let you know.

Response from Reliant Parking

Thank you for your review, Denielle.

Therese
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliant Parking Review

Reviewed on 2023/03/13

Excellent

Excellent

Pros

The app and clients can sign up on their own.

Cons

I have to move in/move out each time a new renter.

Response from Reliant Parking

Hi Therese. Can you please elaborate on moving in and out with a new renter? We want to make sure we understand your difficulties so we can improve the system.

Danielle
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliant Parking is a great addition to our community!

Reviewed on 2023/02/09

In short, Reliant Parking has been a great addition to our site. It has allowed us to control the...

In short, Reliant Parking has been a great addition to our site. It has allowed us to control the parking issue and maintain our resident satisfaction experience. [sensitive content hidden] have been great to work with and have helped us through any inquiries or concerns.

Pros

Reliant helped us get our community parking problems under control. The system allowed us to set limits for vehicles allowed per apartment size. The permits are unreserved or reserved and allow us to monitor the vehicles parked on the site.

Cons

I wish the program synced with Yardi. Additionally, the vehicle license plates could be scanned versus having them to be manually entered into the system or APP. This would save the towing company time when they are monitoring the site.

Response from Reliant Parking

Thank you for your review, Danielle. We will work with our development team on your suggestions. We always strive to have the best user experience and continue to improve our app better for the users.

Linda
Overall rating
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Presidio Apartments

Reviewed on 2023/02/08

Great company! All employees are knowledgeable and helpful when needed.

Great company! All employees are knowledgeable and helpful when needed.

Pros

The software is easy to use. Our team often explains to new residents how to access their account using the software and we never have to discuss it again. Which is nice.

Cons

Nothing. The software is pretty self-explanatory and easy to use.

Response from Reliant Parking

Thank you for your review, Linda.

Johanna
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software

Reviewed on 2023/03/07

Pros

Easy to use, very detailed. Easy to find information

Cons

I do not have anything that I do not like

Response from Reliant Parking

Thank you for your review, Johanna!

Alexandra
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Feature to have on property

Reviewed on 2023/02/03

We like using Reliant overall. It could be a bit more user friendly on the management side.

We like using Reliant overall. It could be a bit more user friendly on the management side.

Pros

i like that our residents have access through a mobile app

Cons

on the computer version, there are many boxes (submenus) that open as tiny boxes and you need to be scroll side to side or up and down to be able to see all the info. some boxes do not have the scroll option therefore you cannot see all the information.

Response from Reliant Parking

Thank you for your review, Alexandra. We will share your scroll comments with our development team.

makayla
Overall rating
  • Industry: Real Estate
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Reliant Review

Reviewed on 2023/01/13

Over all I have a good experience

Over all I have a good experience

Pros

How easy it is to use on a daily bases

Cons

That residents have access to it as well

Jonathan
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliant Parking

Reviewed on 2023/02/03

Great experience using it because we don't have to patrol the parking lot.

Great experience using it because we don't have to patrol the parking lot.

Pros

It makes managing the parking lot easier.

Cons

There is nothing that I dislike. Program is working well.

Response from Reliant Parking

Thank you for your review, Jonathan!

Karla
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Relaint Parking Review

Reviewed on 2023/01/11

Reliant parking is reliable. If any complications our Direct Contact [SENSITIVE CONTENT] is always...

Reliant parking is reliable. If any complications our Direct Contact [SENSITIVE CONTENT] is always available and ready to resolve any issues.

Pros

The software is easy to use. The reports are accessible and the information on file is what we need.

Cons

application works well no need to adjust.

Response from Reliant Parking

Thank you for your review, Karla.

John
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

good service for good value

Reviewed on 2023/01/18

Very good

Very good

Pros

Software is user friendly and very efficient

Cons

I do not find anything about the software to be difficult to use

Response from Reliant Parking

Thank you for your review, John! We will continue to make our app better for you and your residents.

Courtney
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Effective if you have property where full functionality is permitted

Reviewed on 2023/01/05

They work fine. They only issue permits for us, which we could do in house. They will not enforce...

They work fine. They only issue permits for us, which we could do in house. They will not enforce parking in our area, so it is for the most part useless and double work for the onsite team.

Pros

Software is fine. In general, user friendly.

Cons

Printing temp permits or guest passes is too complicated needing the person license plate number, make model etc.

Response from Reliant Parking

Hello Courtney. Thank you for your review. Requiring the license plate number and make and model of the car is part of the security process to ensure authorized vehicles are on property. We want to make sure you and your residents are safe and secure. Besides including the identifying information, how can we make printing temporary permits easier for you?

Cameron
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Parking At Ease

Reviewed on 2023/01/11

I have had nothing but a great experience from the team at Reliant, they are always willing to...

I have had nothing but a great experience from the team at Reliant, they are always willing to help, investigate and work with my residents at all time. [SENSITIVE CONTENT] has been with us from the start when we rolled this out and he is FANTASTIC to us and our tenants.

Pros

Reliant is VERY user friendly for my residents, I am a property manager and it's very easy to use for me and my tenants.

Cons

When I am not on the property and guest use it late at night and it freezes up or malfunctions as technology sometimes does.

Response from Reliant Parking

Thank you for your review, Cameron. We will take a look at any bugs we have causing the app to freeze.

Randy
Overall rating
  • Industry: Real Estate
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Works OK.

Reviewed on 2023/01/05

Work ok as an employee and resident

Work ok as an employee and resident

Pros

Easy to use overall. Nothing good or bad just neutral.

Cons

Nothing bad to say about the app or the company.

Response from Reliant Parking

Hello Randy. Thank you for your review. How can we take your experience from OK to GREAT? We are always working to improve our user experience both on the property side and the resident side.

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

HOA Board Presidents' experience

Reviewed on 2022/12/22

Reliant Parking has done a great job of keeping our Guest Parking lots open for Guests with valid...

Reliant Parking has done a great job of keeping our Guest Parking lots open for Guests with valid permits.

Pros

Can create a Guest Permit quickly. Can review permit histories easily.

Cons

As a User on the account, I have found site navigation to be confusing.

Response from Reliant Parking

Thank you for your review. Our development team is currently working on site navigation. Aside from that, is there specifically anything else that would make the app work better for you?