45 reviews

abas ERP

Modular ERP software for small-to-medium enterprise

4 /5 (45 reviews) Write a Review!
Overall rating
4
/
5
Value for Money
3,9
Features
4
Ease of Use
3,9
Customer Support
4
80% recommended this app
45 reviews
Deni M.
Industry: Farming
Company size: 201-500 Employees

Effective & easily customizable ERP software

Used Daily for 2+ years
Reviewed on 2017/09/29
Review Source: GetApp

Pros

- Using their inventory mobile app, our inventory accuracy has improved vastly
- With a coding class from abas, small customizations can be done internally

Cons

- We have large & complicated bills of materials that were difficult to manage. We did a bit of work to get them flowing through abas effectively.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Tom S.
Industry: Electrical/Electronic Manufacturing
Company size: 51-200 Employees

Best flexibility and functionality for your money!

Used Daily for 2+ years
Reviewed on 2016/11/09
Review Source: Capterra

Trust Automation has been using abas ERP since 2011 and I have been working on building custom solutions here for 3 years. I am impressed by the ability of abas ERP to easily allow me to create new functionality and improve business processes to help our users.

The online help manuals were original translated from German, but they are continuously updating them to be more current and readable. Also, new training manuals have come out which are very easy to read and have examples to work through.

Both abas USA and their parent company abas AG are doing a great job at innovating and bringing new functionality and expansions to the product. The RESTful web services that are now available allows so much flexibility to display the data and have the ability to create interactive web-apps for dashboards.

Pros

Ease of extending new functionality to the database.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer

Great ERP software package overall

Used Daily for 2+ years
Reviewed on 2017/09/08
Review Source: GetApp

Pros

-Easy of use
-Ability to customize to improve functionality
-Integration with other software packages
-Runs on Linux Server

Cons

-Error messages in German language still appear at times.
-Learning curve for users
-English documentation/help is not always clear

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Rhonda V.
Industry: Electrical/Electronic Manufacturing
Company size: 201-500 Employees

Very userfriendly software and easy to navigate

Used Daily for 1+ year
Reviewed on 2017/09/08
Review Source: SoftwareAdvice

Pros

Unlike some larger ERP companies that when need assistance you get a different person every time you call - with Abas you have a select group of people assigned to your company that you can build relationships with. They become very familiar with your company and how it works. This in turn is helpful as you grow and want to make changes within the system since they are already knowledgeable about your business.

Cons

It's both good and bad...the system can do so many different things (which is great!) but it can be overwhelming at first. When you see demos of things you like and want to have right away when you start up you find that you need to take a step back and get the basics running first.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Iliya K.
Industry: Information Technology & Services

The best Linux based ERP software in Europe!

Reviewed on 2015/08/18
Review Source: SoftwareAdvice

Pros

I have personally worked with the vendor in Karlsruhe for the Bulgarian localization and I can tell they are very flexible and efficient team and they do the job. I like abas ERP as this is the only Linux based ERP that has the complete functionality developed as a regular ERP with particular focus in production, which is in itself rare for any ERP.

Cons

Although it is commercial for a Linux based product the company that chooses to use it has to developed a small team of Linux professionals (which are more expensive and rare to find in Bulgaria than Windows specialists) internally.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Iryna L.
Industry: Electrical/Electronic Manufacturing
Company size: 11-50 Employees

My experience of using ABAS ERP

Used Daily for 2+ years
Reviewed on 2019/04/16
Review Source: SoftwareAdvice

Pros

It is very friendly, has a lot of different options and ways of actions.
Few people may have an access simultaneously.

Cons

It is still complicated to work with products received to repair. Maybe this is only our specific issue.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

John K.

Reviewed on 2012/05/23
Review Source: SoftwareAdvice

Lisega, based in Zeven, Germany, is the worldwide market leader in the pipe support industry, primary servicing the power and petrochemical industries. We are a global organization with manufacturing facilities in Germany, France, the United Kingdom, the United States, and China.

In the early 1990s, Lisega realized that with our planned growth, we would not be able to manage the business with existing systems. Abas ERP was selected as our new standard business software, and implemented in Germany and the US in 1993, with all other sites following over the next few years. Since implementation, global sales have increased over 500%, and Abas ERP has kept pace with and supported our growth. Almost all of our 1,100 employees directly use or consume data from the Abas system on a daily basis, from the production floor to the CFO.

The greatest benefit to Abas, from our point of view, is the flexibility. Over the past two decades, we have implemented hundreds of additional features to support our business processes, have integrated Abas with our other applications (project management, APS, document archiving, PLM, CAD, and others), and have done all of it using our in house IT staff. When support is required (either development or operational) we have found the Abas staff to be knowledgeable, responsive, and supportive of our efforts. Overall, it's fair to say that Abas ERP has been a significant contributor to the success of our business, and I strongly recommend it to the SMB manufacturing community.

Rating breakdown

Ease of Use
Customer Support

Dennis K.
Industry: Consumer Goods
Company size: 51-200 Employees

User Experience

Used Weekly for 2+ years
Reviewed on 2018/01/12
Review Source: SoftwareAdvice

Pros

It is easier to use, Friendly interfaces, quick access to system modules, the system is stable and reliable

Cons

Can not support standalone , can not be integrated with other system, it is quite expensive hence many can afford

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gideon A.
Industry: Consumer Goods
Company size: 2-10 Employees

Awesome features and ease of use

Used Daily for Free Trial
Reviewed on 2017/11/08
Review Source: SoftwareAdvice

Pros

The ability of creating your own interfaces, assigning of group of people to your company is really best and of great ability.

Cons

It is really time consuming in creating your interface for your company most especially to first time users. I got stressed up for the first time of use even though it's a software with marvelous features.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Danny D.
Industry: Mining & Metals

Fast to learn, very dynamic

Reviewed on 2015/09/11
Review Source: SoftwareAdvice

Pros

It was easy to learn & link to other databases for information.

Cons

It is too easy to have too many windows open, the windows all tile individually, so you can get lost if you move around a lot. I have no complaints about the vendor, they are very involved personally with us.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Lakshmi D.
Industry: Education Management
Company size: 51-200 Employees

Rating only

Reviewed on 2017/07/28
Review Source: GetApp

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Samuel S.
Industry: Mechanical or Industrial Engineering

ABAS ERP is awesome

Reviewed on 2015/08/20
Review Source: SoftwareAdvice

Pros

It is user-friendly product. My very first experience in ERP.
So all I could say that ABAS allready gave me the good impression.

Cons

Sometimes the bug of this product resulting a crash that can afect to my work.

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Josh S.
Industry: Machinery
Company size: 51-200 Employees

Customizable ERP helps Custom Manufacturer Streamline Processes

Used Daily for 2+ years
Reviewed on 2017/09/25
Review Source: GetApp

Pros

ABAS has the ability to connect to design software such as Solid Works. This connection allows our engineers the ability to create parts, work orders and bills of materials with a click of a button. This is a huge improvement over the manual systems we use to use. ABAS is also very customizable. This allows us to fit the ERP system around the way we like to operate instead of settling for methods that may not be exactly what we wanted.

Cons

As with any ERP system, there is a ton of content, screens, reports and applications. For a new user, this can be overwhelming and typically takes some time to understand the navigation and how to utilize the system. ABAS has done a good job making navigation similar between all screens but this also can cause confusion as to what screen the user is working in. With practice and training this becomes less of an issue but is a real challenge for new users. The addition of a central reporting system with pre-made reports that can be modified as needed, would also be a welcomed addition. Currently reports are embedded within info-systems and not always obvious to the user.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Tom S.
Industry: Aviation & Aerospace
Company size: 51-200 Employees

Best flexibility available in ERP systems

Used Daily for 2+ years
Reviewed on 2017/09/28
Review Source: SoftwareAdvice

It is great to have an ERP solution that has so much capability to provide for unique business solutions. The problem with the ease of use, is tracking these changes and creating more maintenance and upgrade work in the future. Make sure to check functionality in the core product before you add custom solutions, often you can meet your requirements with just a little bit of training and small changes to your process.

Pros

* Highly customizable interface that allows for adding additional functionality and improving users experience
* Easy to learn programming language
* Modern web services available for web based applications
* Functionality and flexibility of the big ERP providers, without the high cost

Cons

* Tracking and updating customized solutions is not very smooth
* Small user base in the US makes collaborating with other companies hard (this is improving)

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sabra L.
Industry: Furniture
Company size: 11-50 Employees

Not happy with company, product average

Used Daily for 2+ years
Reviewed on 2017/08/31
Review Source: SoftwareAdvice

We were misled during the sales process in that we were told the system could function in ways that it cannot. The implementation process was a mess as it took 16 months then on the day of launch we were provided a product that did not work. Initially Abas would not listen to us when we told them that it was not functioning. It took months for them to send a representative out to take a look and the conclusion was that we had to start over. Abas created a new system for us and we had to re-create six months of data re-entering all sales and A/R, but it was impossible to do all data, so the purchasing side was entered as opening numbers. We lost some detail from the sales side as well. We have historical data that can never be retrieved.

Pros

Integrated with the financials. Very easy to move data to excel. Many screens within Abas function like excel which is handy. Can customize many reports.

Cons

Requires too many customizations to meet needs, which gets very expensive. Some basic financial and CRM functions do not exist. An example would be it will not process a reimbursement. When you need customer service you put in a ticket and often get a programmer who has not worked on your system or does not recall the details of your system/company and so you pay for them to research your issue. There are bugs with the system functioning on mac even though they claim compatibility. Not all of our users are on mac. I have had some functions mysteriously malfunction and we have to pay Abas to get it fixed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Leah P.
Industry: Mining & Metals

Great new up & coming tool

Reviewed on 2015/08/18
Review Source: SoftwareAdvice

Pros

The product is fully customizable. A business can actually successfully launch this ERP within the budget set. Abas-USA does a fantastic job of keeping the customer in the know for how well you are doing with your goals, and letting you know how much you will have to do in house in order to keep your costs down. If you are willing to spend, they are great at doing the work, training the users, keeping everyone in the know.

Cons

Some core functionality you would expect from a software is not there. Specific accounting rules, tolerances, etc. The training manuals are not well spelled out, or are few and far between.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Iryna L.
Industry: Electrical/Electronic Manufacturing
Company size: 11-50 Employees

Learning every day

Used Other for 2+ years
Reviewed on 2017/09/11
Review Source: SoftwareAdvice

Pros

This is the great and powerful system with different ways and options. You can create your own interface.

Cons

Any updates need to be done if changes were made. Unfortunately it doesn't happen automatically in invoices.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mohit G.
Industry: Electrical/Electronic Manufacturing
Company size: 51-200 Employees

System Analyst

Used Daily for Free Trial
Reviewed on 2018/12/18
Review Source: Capterra

Pros

Easy to use and easy to learn and good for new beginner in ERP.

Cons

Support is not good its take too long to answer the tickets.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Felix F.
Industry: Information Technology & Services
Company size: 11-50 Employees

This ERP is more for production and logistics

Used Daily for 1-5 months
Reviewed on 2018/06/08
Review Source: SoftwareAdvice

Pros

Easy to use. it runs well on Linux servers, regulate the integration with other softwares, the best is the production and logistics module are well designed, nothing exceptional but they fulfill their function and are easy to manage, in terms of the financial area it is very, very basic, this application helps you to provide a high level of service inside, not outside (client) ...

Cons

It takes a while to adapt to navigation (WorkFlow) and how to use the system's tools. It is very intuitive you need to open a large number of windows (many clicks) to get information. has problems with performance when handling volumes of data, documentation / help is not always clear. the graphical interface is very simplistic (cold)

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 6.0/10

Dennis F.
Industry: Mechanical or Industrial Engineering
Company size: 11-50 Employees

All these positive reviews make me wonder if we are really using the same software ...

Used Daily for 2+ years
Reviewed on 2020/11/23
Review Source: Capterra

I would never recommend this software to anybody! If this is considered to be a good ERP, I really do not want to see the others. So to be fair I have no comparison when it comes to ERP but many other pieces of software.

When it comes to sales there is no automated support to follow up on leads, projects, etc. There isn't the slightest piece of CRM integrated. We wanted to connect a softphone to the ERP (which shouldn't be that complicated) and asked our IT administrator to get in touch with ABAS. The answer of the guy answering the call was that he will need to ask his boss. Of course, we never heard from them again.

If it wasn't such a headache and expensive to switch to another ERP we would have done it years ago. It is definitely on our agenda.

Pros

... or ifi it is jsut our local support which is so bad.

As far as I know we didn't have any major blackouts during the last ten years which, of course, is really positive!
Colleagues who use the software since the beginning know how to use it and developed their own workarounds for most problems (or finally accepted them as a given). Because they have worked with the software for the better part of the last twenty years (of course with many updates inbetween), they do not know any other software and probably think that it is the state-of-the-art.

Cons

Okay where should I begin? As somebody wrote in another review the colors really hurt your eyes. Of course, that is only a minor issue which I can overlook if it was the only problem.

UX is a nightmare! There are endless lists, tabs and fields that are useless for 95% of the users. So when you introduce a new colleague it is absolutely overwhelming for them and you will hear yourself saying "ignore this field", "you don't need this tab", new colleagues ask what a specific field is used for and you answer that you have no idea at all, etc. ... for most of the time.
None of our new colleagues in the last ten years managed to learn how to use the software properly which I do not blame them for because it seems that if you didn't grow up with it, it is next to impossible. I think that we even had new colleagues getting so frustrated because of constant complains from the "old crew" that they never managed to integrate into the team and finally gave up / quit the job. At least, it takes all their motivation.

During the last years, we wanted to get some modifications done because we couldn't stand some of the time consuming workarounds of our colleagues anymore. We had several (expensive!) in person meetings with ABAS where they made many notes but never came back with any solutions until today.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Verified Reviewer

abas ERP provides an integrated system for tracking our input and output

Used Daily for 1+ year
Reviewed on 2017/09/11
Review Source: GetApp

Pros

abas ERP captures so much detailed information, allowing us to create customized reporting. The customer support personnel have been amazing to work with.

Cons

Our initial set up team was disbanded which resulted in some gaps in the implementation. The team members we have worked with since have been wonderful.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Craig T.
Industry: Electrical/Electronic Manufacturing
Company size: 51-200 Employees

Abas made our business run better and enthusiastically gave me the tools to make abas even better for our unique business.

Used Daily for 2+ years
Reviewed on 2017/09/28
Review Source: SoftwareAdvice

I have enthusiastically recommended abas to several other businesses. The abas-USA team is great to work with. Even at the highest level (owners and executives) they take a personal interest in their clients and have a deep understanding of their product. It would be expected that someone in my position would interact with several consultants and technicians at abas-USA but over the course of the last five years I have also come to personally know the over/President of abas-USA as well as the VP of Operatoins, the VP of Information Systems, and pretty much the entire US-based management team. I have also had the opportunity to meet several of the German executives, company officers, and programmers to discuss the system. You can't fake the enthusiasm these guys have for their customers and for their product.

Pros

It's a complete solution - you won't be asked to pick and choose between dozens (or hundreds) of modules that can be included or not during implementation. This program was also not cobbled together from disparate programs and modules purchased by some corporate entity and bundled for sale.
Abas technical support is excellent (more on that later).
Abas user support and training is also excellent - they run what they call the "abas academy" out of their Virginia offices. They have frequent multi-day training courses focused on different aspects of the software. The best are the technical training courses where they teach 'higher-level' users (like the system admins from their clients) how to program customizations for themselves. Some of our most useful processes were programmed by me in-house.
Abas is always getting better and changing with advances in technology.
The program is remarkably stable. It runs (preferably) on a linux server and uses a custom designed database (that is a big $ savings over an erp running on a windows server using an SQL database). In four years, the only time our ERP system has been down has been during power failures or when I did something to break it. When I did disrupt the system, during non-business hours, the support team had us up and running again withing an hour.
In general, support tickets are handled very promptly. Urgent or critical tickets are addressed immediately.
There is a group on LinkedIn where users communicate and help each other out. Many of the members are "IT Manager" types who use/administer/customize abas where they work.

Cons

On the technical side, getting into programming the proprietary database means a bit of a learning curve for anyone who is used to using SQL.
Mobile applications aren't fully implemented but more are constantly being developed. The mobile app server addition is a significant investment.
The system had no built-in capacity to close idle sessions (to free up licenses for the pool) so I had to program a work-around.
I have had a couple instances where a fairly green support tech got assigned to a ticket and wasn't much help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy H.
Industry: Electrical/Electronic Manufacturing
Company size: 11-50 Employees

For what it offers, abas' ERP pros outweight any cons

Used Daily for 1+ year
Reviewed on 2017/09/15
Review Source: SoftwareAdvice

Pros

The ability to manipulate data to create customize reports I find is extremely valuable. As a manufacturing company, I find It's ability to store all information in one erp system saves every department time from maintaining information in different databases and gives us quick access to any information we're looking for.

Cons

The learning curve is longer compared to the standard , more conventional software options and requires the user to be more skilled.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michelle F.
Industry: Mining & Metals

ABAS Super user vs. Clerk user

Reviewed on 2014/07/08
Review Source: SoftwareAdvice

Pros

I like the ability to drill down and the ability to cosmetically change the user module to reflect the user's preference.

Cons

It's mainly for super users and not regular data entry clerks. I feel the system is complicated and the program does not come with many standard features. Instead of standard items that you would find in an accounting module in another ERP software, they make them upgrades.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Olivia V.

Reviewed on 2011/06/29
Review Source: SoftwareAdvice

Pankl Racing Systems, based in Austria, specializes in developing and manufacturing engine and drive-train components for racing cars, high performance vehicles and the aerospace industry. Pankl is a global organization with worldwide subsidiaries in Austria, UK, USA, Slovakia and Japan.

In Austria we've been using abas ERP since 1995, in the USA since 2002, in the UK since 2004 and in Slovakia since 2008. At the moment we are running abas ERP version 2009r4n11 at all the Pankl subsidiaries.

We decided to use abas ERP because it provides all the necessary functions for a mid-market manufacturer like Pankl and from our point of view it has a really good cost/performance ratio. Another benefit is the flexibility of abas ERP. If your company needs customizations, like additional fields in screens to enter data or personalized reports, abas can make that happen.

I was not personally involved in the abas ERP implementation process in Austria and the UK, but I never heard anything negative about these projects. The implementation process in the UK and in Slovakia took 3 to 6 months at each subsidiary. It took us a little bit longer in Slovakia compared to the UK, because we are running abas ERP in Slovakia in 4 different languages: Slovak, Czech, English and German. Both software vendors, in the UK and in Slovakia, were really helpful during the whole roll out process.
We received all the help we needed during the implementation process and I really appreciate the fast response time of abas USA when there are problems or just user requests.

In a demo system, which is actually a copy of the live database, each department receives special training in abas ERP. This approach has 2 major benefits:
1. The user has the chance to increase his knowledge of abas using familiar examples from the live system
2. The user is already in contact with the abas ERP system, but in a "save" demo environment, where he cannot damage anything in the live database.
Based on our experience such lessons are more efficient for a new user than just classroom lectures. Our users usually learn to use abas ERP really quickly after these training sessions.

As with each software solution, abas ERP has "special" features and functions, but if you are aware of them you gain a big advantage in handling the abas ERP software.

The biggest benefit is to have all the relevant data from purchasing and sales, production, materials management, production planning and control (PPC) and financial accounting combined in one system.

Rating breakdown

Ease of Use
Customer Support