Tuition Express Reviews

I like how easy and convenient Tuition express is. It is almost effortless to collect tuition electronically.

Some credit card processing fees are really high. Some are upwards of 10%. Most are between 2-5%. Wish there was. Way to know what the fee is before running a card.

Tuition Express provides seamless interaction between Procare and billing. The system is easy for my staff and our parents to use. As a business owner, it is great to be able to access the software remotely via the cloud. In addition, the reports are easy to pull and easy to understand.

I don't have a con about the software. However, it is nearly impossible to get customer support. There are always long wait times on the phone and when you opt to leave a message for an agent to call you back it is typically and hour or more before someone returns your call.

The frequently used features are easy to use. The software provides excellent nonfictions to the customers and the client. Also has several reports that are easy to access and review.

The refund process and the documentation process for denials is too difficult to perform without technical support.

There usually is a way to correct errors

Don't like that you get locked out of lines in the ledger

Our childcare centers have been using Procare/MyProcare for the past two months. Originally, our plan was to start with my center and slowly roll it out to our other 3 childcare centers, one each month. After the first week of my program having parents pay online using MyProcare, I had our IT Dept open it up to the other 3 centers to immediately start using. It was SO easy!! The parents love the ease and convenience of paying their tuition online, and I (and the other 3 directors) love how quickly we are now able to complete the billing aspect of our job & be with the children our programs service. Most of us used to spend several hours each week completing weekly billing, but with MyProcare & Tuition Express, we can complete this task in 15 minutes or less!!

Nothing! Sure, the initial setup--entering families and carrying their balances from our old spreadsheets--was a little time-consuming, but once that initial task was complete, it's been easy going.

Tuition Express has made the office more efficient. There is less time spent collecting outstanding tuition balances. The parents have access to their account information around the clock!

Nothing! I can not think of anything negative about the program. Its easy to set up and easy to use!

It is very user friendly. For parents and staff that are not computer comfortable, it is very non-threatening.

No cons that I can think of. You have done a great job.

I love how it works seamlessly with Procare. Typing in the information and updating card information is very simple, quick, and easy. Parents are able to pay via one time payment or through recurring payments.

It can be tricky to know which icon is for what purpose. But honestly, this could be human error on my part.

I like that it keeps our kids and Employees records together. It's easy to use and very easy to run our tuition each month.

When I don't understand the bank end of it. ex.- If a tuition payment we try to submit gets returned and we try again, the parents say the money is there so dont understand why it won't go through. I did not understand in this case why we could not get it to go through so I called customer service and asked for support.

We use this software to bill the parents that have their children enrolled in our facility. It makes it so easy to organize all of our information and accounts.

There hasn’t been any issues that we have found so far.

Tuition Express is so simple to use. We encourage ALL of our parents to sign up for the automatic debit for tuition.

Nothing at all! I don't like the fees, but they have to fees to stay in business.

It is very functionality and very helpful

the software is great and I have no issues.

works well, saves us time of tracking down parents for payments

We have not had any issues we would speak of

This software is easy to use and has so many great features!

I really have nothing bad to say about this software.

Tuition Express is a great product to use and integrate into the Procare management system. The software makes setting up and taking payments from customers a breeze. And, if you ever have any questions, the customer support is exceptional and willing to help you.

There is a small monthly cost involved in using the software - we have not run into any real cons for this software program.

It is easy to understand and follow the steps.

I have not found a thing I do not like yet.

I'm so glad my daughter's school started using Tuition Express. Now we don't have to worry about forgotten checks, payments etc. Just spend few minutes and you are done. And also from director's point of view it is easier now to work with invoices, yearly tax statements.

Don't have any negative comments about Tuition Express.

Parents getting on the system to pay their tuition. I love the running report of what is owed.

Reoccurring dates for ACH are not available

I like how it integrates into Kinderlime (Procare) and makes the process very seamless. It is also easy to use and makes billing simpler.

It took me a while to get use to the system overall, but once I learned it, it was easy and made my billing a lot less of a headache.

Ease of use, user friendly, comfortable clicking on tabs to learn more, the videos are helpful.

There is not anything we don't like at this time.

This is a great feature used by my childcare where recurring payments are made directly to the provider. Here I don’t have to worry about paying them monthly in their payment schedule.

I wish it had a feature where it would all forms of credit card and the most recent one on top.

It has an excellent quality that allows the users to save time and man power. and it is also easy to access the software remotely.

the turnover time or feedback corresponding to the transactions is very late...even it takes more than 48 hours sometime.

Tuition Express is so simple to use to pull our families tuition payments every week. We no longer need to accept check or cash payments. This has helped tremendously with unpaid balances.

The only con I can think of is the fees. It is cheaper than credit card fees, but I think the fee could be lower.