Lusha Reviews
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375 Reviews
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast & Accurate Prospecting at the Touch of a Button
Reviewed on 2020/06/25
I have been using Lusha for about 1.5 years and I have never once run into an issue using this...
I have been using Lusha for about 1.5 years and I have never once run into an issue using this software. Furthermore, Lusha complies with the standards set by GDPR and CCPA, which takes a lot of stress off of my shoulders (as I have noticed many of the alternatives do not offer this option).
Pros
Lusha is incredibly easy to use and integrates perfectly with our companies Salesforce. The ability to quickly gather accurate and tested contact information ensures that our sales team always has the highest quality contacts available. Furthermore, Lusha customer support makes it easy to troubleshoot any issues you may come across.
Cons
I believe that it would be beneficial for Lusha to be able to pull geographical locations from LinkedIn profiles in addition to emails and phone numbers. Perhaps having a checkbox that allows users to pick and choose what data they would like to pull can be useful.
Reasons for Switching to Lusha
We spent about 3 months trying all of our options before finally choosing to go with Lusha. During this process, I took a list of 50 companies, and began finding contacts for them. After comparing my results, I found that Lusha returned the largest quantity of WORKING emails. Some of the alternatives returned emails that did not actually exist, possibly due to faulty coding with the software. Therefore, it made sense for us to go with Lusha, since it seemed that we would get the most ROI on this product. A year and a half later we have renewed our yearly contract with Lusha, and have no inclination to change products anytime soon.- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Data and Has Gotten Better Over the Years!
Reviewed on 2022/06/04
I love Lusha..I've been using it for years and the data has gotten even more accurate.
I love Lusha..I've been using it for years and the data has gotten even more accurate.
Pros
The accuracy of the data and prospecting tool
Cons
I've found that many of the contacts are retired or at different companies, otherwise very accurate.
Reasons for Choosing Lusha
Had it at GDS Group and changed jobs, took it with me!Switched From
ZoomInfo SalesResponse from Lusha
Thanks for the great score, Olivia!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Pretty good data provider
Reviewed on 2023/08/11
Pros
Super easy to use and the import/export is always successful
Cons
I think the data quality isn't as good as some other providers and it doesn't have as many features
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This tool changed my sales prospection
Reviewed on 2022/01/23
Pros
Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.
Cons
The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.
Alternatives Considered
SignalHireReasons for Choosing Lusha
Privacy options - SH's extension requires permissions that seem absolutely abusive (such as passwords, pin numbers, and other authentication data.Switched From
SignalHireReasons for Switching to Lusha
I actually use them all, but on their free plans.- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Search Less and Sell more
Reviewed on 2022/04/08
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation...
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .
Pros
updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.
Cons
Subscription charges are very expensive .
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
Disappointed at Capability of Lusha
Reviewed on 2022/05/26
It is often that I can't find contact details for an individual on Lusha, however, when I go to...
It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it
Pros
There is not much that makes this a good tool
Cons
The database and information is seriously lacking to be an effective tool
Response from Lusha
Thanks for the feedback Gerd,
We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The WORST tool out there, the customer support in Israel is just horrific
Reviewed on 2022/04/29
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the...
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.
Pros
It IS really easy to use and I liked the interface
Cons
The qualitity of data is horrible, I guess one out of 10 leads will have a correct data
Response from Lusha
Hi Stas,
I'm sorry for your experience and will be happy to look into it with the CS team.
Please respond with your email address and I'll try to get back to you asap.
Thanks!
- Industry: Online Media
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Expensive, but it solves the problem like no other
Reviewed on 2020/06/19
Great experience and totally recommended.
Great experience and totally recommended.
Pros
Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "[email protected]", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.
Cons
I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.
Reasons for Choosing Lusha
I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.Switched From
Skrapp.ioReasons for Switching to Lusha
Lusha has the best accuracy on the data provided.- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most affordable and secure software you will ever find.
Reviewed on 2023/10/18
Used it for data enrichment solution to update my audience all the time.It is very fast thus...
Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.
Pros
Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.
Cons
No complaints against the most satisfying software have used so far.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lusha Makes It Easy
Reviewed on 2023/11/15
Overall, I think Lusha is a great product for the price and provides good infomation.
Overall, I think Lusha is a great product for the price and provides good infomation.
Pros
Lusha makes it easy to use various tools to find exactly what I'm looking for
Cons
Sometimes the infomation is stale and incorrect
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
They took all 140 unused credits I have paid when i downgraded to free subscription.
Reviewed on 2023/07/24
Very bad.
Very bad.
Pros
For lead generation, not all details are accurate
Cons
They took all 140 unused credits I have paid when i downgraded to free subscription.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good tool for fetching bulk email addresses in Lead generation
Reviewed on 2023/06/04
I used Lusha for fetching email Ids in bulk which can be very helpful ahead also in my campaigns
I used Lusha for fetching email Ids in bulk which can be very helpful ahead also in my campaigns
Pros
Lusha fetches email addresses in bulk at a one go with their export option as CSV which makes the work more easy.
Cons
They don't give that trustable emails which I can simply import to my email campaigns. I ran their emails through verification tool and there were lot of risky and undeliverable emails.
Response from Lusha
Dear user, we appreciate the review and honest feedback. We're glad you enjoy our enrichment capabilities and recommend trying the CRM enrichment capabilities as well for a more automated experience. Thank you for the verification feedback, we're taking data freshness very seriously at Lusha and your comment has been delivered to our data team for further investigation.
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Personal review for Lusha
Reviewed on 2023/04/15
Pros
The system allows users low-cost access to contact information. Lusha is technically sound and may be released shortly on Linkedin.
Cons
The cost is relatively high. Occasionally it gives you inaccurate information. There could be a possibility of getting no response in some cases.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not bother.
Reviewed on 2023/01/30
Not worth it. Many better tools out there. Does not cater to the European market.
Not worth it. Many better tools out there. Does not cater to the European market.
Pros
Not much. Useless app. Not worth the time or money. very outdated. Probably felt like a new thing years ago.
Cons
Only a third of leads are available and a lot of them are private contact details. The leads are not happy when we contact them on their private numbers.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best software to use for data extraction
Reviewed on 2023/01/11
Good for data extraction
Good for data extraction
Pros
All the feature that I use for extracting data
Cons
There are some features which I haven't got familiar
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The best data extraction tool to reach out to Target Audience
Reviewed on 2022/03/07
We find as a useful tool to build our "owned" audience and databases who we can reach out to...
We find as a useful tool to build our "owned" audience and databases who we can reach out to through various marketing campaigns and initiatives.
Pros
We use it for data extraction through LinkedIn so that we can generate more qualified leads and get better ROI on our Marketing Campaigns.
Cons
There're many key contacts whose email ids are either not available through Lusha or they're not their official email IDs. Thus the authenticity sometimes suffers due to that and also causes a delayed response.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good for Prospecting
Reviewed on 2023/01/13
Pros
Helps in finding out contacts and email id's, the tool is pretty easy to use
Cons
Data needs to updated, as sometimes we do come across contacts that are old
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lusha Review
Reviewed on 2021/12/03
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have...
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization.
Pros
I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users.
Cons
I wish Lusha had less features. It's too complicated for me to use.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My prospecting efforts were revolutionized once I started using Lusha
Reviewed on 2022/06/19
Pros
I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help
Cons
The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good and easy too to enable easier prospecting
Reviewed on 2022/05/26
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has...
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable.
Pros
Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.
Cons
It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.
Response from Lusha
Thanks Kristy!
Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Lusha - a nice tool that is a work-in-progress
Reviewed on 2022/05/27
Overall a pretty good product that saves time, but there are couple of issues that need to be...
Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).
Pros
The ability to pull contact details for LinkedIn members can save hours a week on searching manually.
Cons
The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.
Response from Lusha
Hi Glenn,
Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.
- Industry: Market Research
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lead Generation- always prefer Lusha
Reviewed on 2022/09/27
Pros
User friendly interface and very easy and convenient to use
Cons
Their price and seats limitation. They should increase the seats limitation in the packages.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Best tool for LinkedIn prospecting
Reviewed on 2022/05/23
Have converted many deals easily by directly contacting the leads through their mobile numbers
Have converted many deals easily by directly contacting the leads through their mobile numbers
Pros
The good part using this tool is you can get targeted contact details instantly by one click. The best part is using extension makes life easier
Cons
Some times the contact are goes wrong but not in most case
Response from Lusha
Thank you, Ganesh!
It's great to see how useful it's been for you!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Helpful App
Reviewed on 2022/05/31
just the right expectation but could be better. Improve the data and make sure its up to date and...
just the right expectation but could be better. Improve the data and make sure its up to date and as many as possible.
Pros
When it offers details with a lot of options.
Cons
when the app offers some details but are very outdated and are no longer working
Alternatives Considered
RocketReachReasons for Switching to Lusha
Not me who's deciding.- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Happy Lusha User
Reviewed on 2022/06/03
No complaints - Great product!
No complaints - Great product!
Pros
The ease of use and the quick conversion to CRM
Cons
So far about 10% or so have only home email addresses listed and that isn't good for what I use it for.
Response from Lusha
Thanks for the honest feedback!