Lusha Reviews
Overall rating
Filter by
Company size
Time used
368 Reviews
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easiest tool to use for lead management
Reviewed on 2021/04/09
Pros
Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.
Cons
Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Search Less and Sell more
Reviewed on 2022/04/08
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation...
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .
Pros
updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.
Cons
Subscription charges are very expensive .
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Lusha - a nice tool that is a work-in-progress
Reviewed on 2022/05/27
Overall a pretty good product that saves time, but there are couple of issues that need to be...
Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).
Pros
The ability to pull contact details for LinkedIn members can save hours a week on searching manually.
Cons
The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.
Response from Lusha
Hi Glenn,
Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lusha empowers sales people to identify decision makers in record time to drive revenue
Reviewed on 2024/05/12
Lusha has been a crucial tool to find decision makers incredibly quickly which is important for...
Lusha has been a crucial tool to find decision makers incredibly quickly which is important for expansion in our business. The ability to identify a decision maker in seconds saves an incredible amount of time saving you money and allowing sales people to focus on driving more revenue.
Pros
The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training.
Cons
The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An Effortless Sales Enablement Solution
Reviewed on 2024/04/29
Pros
I like the sales enablement features and capabilities
It handles lead generation and capture effortlessly
Cons
With Lusha, all has been smooth. No complaints.
- Industry: Publishing
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Gives sale's superpower to your browser
Reviewed on 2021/10/04
We use the software to avoid draining our client's pipeline. The extension really helped us to do...
We use the software to avoid draining our client's pipeline. The extension really helped us to do that.
Pros
The Chrome Extension is the most feature I liked in this software.
Cons
The system didn't always give correct call numbers, and sometimes fails to get the numbers in the first place.
Alternatives Considered
SalesflareReasons for Choosing Lusha
Clients demandSwitched From
EngageBay CRM- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great functionality
Reviewed on 2020/07/02
Overall it's a good tool that's very clean to use to fill in gaps from ZoomInfo or other data...
Overall it's a good tool that's very clean to use to fill in gaps from ZoomInfo or other data sources, however the accuracy of contact data is not great, for information technology, cybersecurity, and software development it seems the accuracy is close to 1/3 of people researched being correct.
Pros
Platform is very easy to use, integrates smoothly with LinkedIn and Salesforce.
Cons
Found that the data presented is very hit or miss, frequently includes phone numbers for organizations that a person might've worked at 2-3+ years ago along with improper cell phone numbers and emails are nearly always wrong.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Accurate Lead finder but inconsistent
Reviewed on 2020/03/26
I recommend lusha if it manages to gather leads at a consistent manner and also has other features...
I recommend lusha if it manages to gather leads at a consistent manner and also has other features on it's plate.
Right now if Lusha offers exporting and project creation it would be better.
Pros
The emails I've been getting are accurate and legitimate.
I like that Lusha extracts personal emails to really help our team when we are sourcing.
Cons
It's inconsistent.
It doesn't work sometimes when you're trying to find the candidate's email or contact information unlike other contact finding tools
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product
Reviewed on 2020/06/24
Got rid of the burden of finding DDs in some cases
Got rid of the burden of finding DDs in some cases
Pros
Very good for finding Direct dials and emails
Cons
Really slow and poor customer service and they also have a problem with the outreach integration that never seems to ger resolved
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Foolproof and user friendly lead generation extension
Reviewed on 2018/11/29
Lusha has been extremely helpful in getting contacts of high value prospects like CXOs and Business...
Lusha has been extremely helpful in getting contacts of high value prospects like CXOs and Business Heads. Previously, the lead time to get details of these contacts was very high. Also, it was dependent on the fact that the prospects accept our LinkedIn invitation and only then we could view their contact details.
Pros
The usability, it is extremely simple to use. After installing the extension, we just have to visit LinkedIn profiles of potential prospects and then Lusha extension starts it work.
Cons
We need to individually copy and paste the details of individual leads, instead if there would have been a feature where we could download an xls file with the details of all those profiles which we visited.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Lusha price increase of 66%v
Reviewed on 2021/03/10
Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks,...
Nothing really, except the price hike, we use about 12k contacts a year, and we buy them in blocks, the upfront subscription doesn't work for us in these covid times. When it came time recently to buy more credits, the price increased by 66%, that's way to expensive and out the cost of a lead to over 50 cents, and that was the discounted price, the best price the guys could offer us. Thus sadly, we have had to close our account. NOW, this is not a reason to stop using the solution, just be aware that your pricing is bout to increase by 66% or more, and that's if you pay annually advance, so I think a few of the smaller accounts, 12 credits useage a year will find other solutions,
Pros
We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault
Cons
the 66% increase in pricing, it forced us to find alternatives
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love this product
Reviewed on 2022/05/31
Positive no issues
Positive no issues
Pros
For my firm's use the quality, as well as the speed at which you can attain it, are both imperative. They knock it out of the park.
Cons
I would like to integrate into our ATS. I'm not sure if this is possible or not but I also haven't researched.
Alternatives Considered
ZoomInfo SalesReasons for Choosing Lusha
Lusha is fasterSwitched From
ZoomInfo SalesReasons for Switching to Lusha
Its much faster to use.Response from Lusha
That's amazing, thanks for the great feedback!
You can speak with our support team at:
[email protected]
They'll be able to help you with your inquiry.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great platform for lead information extraction and data enrichment
Reviewed on 2022/05/24
we are very happy, great experience and it's only getting better
we are very happy, great experience and it's only getting better
Pros
their support and service are great, they are growing and constantly provide more features and better experience
Cons
it's database is smaller than others, other than that - it's pretty good!
Reasons for Switching to Lusha
we choose it on top of zoominfoResponse from Lusha
Appreciate the top rating, Dani!
Glad you're enjoying the platform and we're always looking to grow the database and provide the best value for money for your users.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Most affordable and secure software you will ever find.
Reviewed on 2023/10/18
Used it for data enrichment solution to update my audience all the time.It is very fast thus...
Used it for data enrichment solution to update my audience all the time.It is very fast thus reducing time spend.I am a delighted user.
Pros
Lusha is the most satisfying software have ever used so far.It has improved my business growth with fresh and accurate data leads that you can't get enough of.Provides job filters and alerts for me and my team.It is a user friendly software and it's flexibility makes it compatible with everyone.
Cons
No complaints against the most satisfying software have used so far.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lusha best for leads
Reviewed on 2020/06/22
Good
Good
Pros
We were using various different tools to get details of contact of our potential customers .
But we cldnt focus more on calling as numbers were not correct or too old. Board line numbers were another hassle.
Lusha was revolutionary in terms of helping us out. Even in times of lockdown and company cuts, no cut was made to keep lusha out. It is like a very important part and parcel for us.
Cons
I think there would be many ppl who aren't on linkedin but there number could be traced somehow. How would we find there details?
An option of correcting someone's number and a list of our contacts searched on lusha should be there somehow
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Bad data
Reviewed on 2022/02/10
Pros
Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)
Cons
1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft
in other words, it has the ability to differentiate one from the other of a 3 year old
2) the data 50% of the time is wrong and bad, which creates way more work than anything else
3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP.
which is pointless
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of Use
Reviewed on 2022/06/07
Overall a good experience with Lusha!!
Overall a good experience with Lusha!!
Pros
This product helps in giving the contact details for senior/ medium / junior level roles. The best feature is the ease of use and we can report if the contact details are incorrect.
Cons
Not major but in indian market usually the contact details are wrong for common names eg Amit gupta number would be some other amit gupta who might not be from the same industry.
Response from Lusha
Thanks, Ira!
In some cases, there will be a mixup, but we're always striving to improve the data accuracy and appreciate you being with us for a few years now.
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Jeremy's Review
Reviewed on 2020/06/19
I am able to reach individuals directly on a more consistent basis. Had to call main line and ask...
I am able to reach individuals directly on a more consistent basis. Had to call main line and ask for my contact prior to this. If Lusha has the correct information (which is sometimes doens't) then I am calling them directly and have a better, quicker way of reaching them.
Pros
It is easy to use and providing the person's best contact phone number and email are the biggest strength. Finding someone's email and/or direct line is very tough so this helps alleviate some of those issues when prospecting.
Cons
A LOT of the contacts don't have any email or phone number. It will just say something like "Lusha cannot verify the contact". When I was in the free trial a good number of contacts had the info but ever since I paid for the yearly subscription I am finding that a good number of contacts LinkedIn profile do not have their information or say "Lusha cannot verify the contact". Also - sometimes the information is inaccurate (which is exepcted).
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Stale data
Reviewed on 2022/06/07
Not suitable for a data search engine.
Not suitable for a data search engine.
Pros
Easy to use, easy to use, easy to use, easy to use
Cons
Out of date data... most searches deliver about 40 - 50 % incorrect leads. Doesn't even align with its own data source...Linked in is more accurate and current.
Response from Lusha
Hi John,
Sorry, you had a negative experience with us. We're always looking to improve, and hopefully, you'll give the platform another chance and see the value in the parameters you were using it for.
- Industry: Staffing & Recruiting
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sometimes wrong, sometimes right - on average , helpful tool
Reviewed on 2020/06/29
Pros
Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.
Cons
Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
She (Lusha) is the best in Comparison with Swordfish etc....
Reviewed on 2022/06/09
All good and better.
All good and better.
Pros
The best part about this software is if I am finding a UHNI lead (Britishers, South Africans, Australians) in Saudi Arabia and they do not have a Saudi mobile number on Lusha, but it has their resident number.
Cons
There is no such concern, but sometimes the dashboard misbehaves. but rest is perfect
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Finds me the best contact details on a click
Reviewed on 2020/06/24
Lusha is great software we use regularly in our company to get the contact details in the recruitmen...
Lusha is great software we use regularly in our company to get the contact details in the recruitment industry we are into. It is really helpful and usually provides an accurate email ID. A lot of times the phone number is incorrect although.
Pros
Lusha is really helpful in finding the contact details of the candidate I want to reach out to. Cannot imagine a day in recruitment without lusha.
Cons
A lot of contact details provided at lusha is incorrect. Sometimes it connects you with a person having the same name but altogether in a different location, which creates a lot of misunderstanding at times.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
AVOID AT ALL COSTS
Reviewed on 2020/08/17
Service poor, tool came with so much promise but leaves you massively disappointed.
Service poor, tool came with so much promise but leaves you massively disappointed.
Pros
None. The tool came with so much promise and we had high expectations. But has left us dissapointed.
Cons
The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently.
A real shame, and would advise against purchasing this tool as the customer service is extremely poor too.
Recommend other tools such as Swordfish.
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Lushamazing!
Reviewed on 2020/06/16
I can definitely say that Lusha has been helpful throughout my day to day tasks as the extension...
I can definitely say that Lusha has been helpful throughout my day to day tasks as the extension tool can get the job done. A simple click of a button gives you accurate information and this alone is very helpful from a sourcing standpoint
Pros
Lusha gives you legitimate contact information just with a simple click of a button. The contacts have been accurate based on my experience and it also extracts personal email addresses which really helped me with engagement.
Cons
Lack of features. Lusha needs to have other features such as project folders so that we can customize and group profiles. Overtime, having thousands of profiles in the dashboard can get daunting and it needs to be properly organized for better efficiency
- Industry: Internet
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to use but not very accurate
Reviewed on 2020/06/19
Average
Average
Pros
It's ease of use and its integration with LinkedIn as well as Salesforce
Cons
It isn't accurate a lot of times. When a contact moves roles and companies it either doesn't always capture the info or doesn't tell the user the contact details (especially contact numbers are for the old company). If this feature gets added it will be very helpful .