Lusha

4,1 (341)
Lead enrichment software for recruiters and marketers

Overall rating

4,1 /5
(341)
Value for Money
3,7/5
Features
4,2/5
Ease of Use
4,6/5
Customer Support
4,0/5

77%
recommended this app
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341 Reviews

Ratneshwar
Overall rating
  • Industry: Human Resources
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lifeline of a Sales Consultant

Reviewed on 2020/07/03

Easy, Convenient, Effective, Time Saving

Pros

Lusha has made life easier by enabling faster access to contacts on LinkedIn. Earlier I would have had to send several messages to a contact in order to get a response. Now I can get their handphone number with one click. It has really helped me in improving the quality of my network with a direct access to them. I don't think any business development professional or consultant can imagine life without LUsha.

Cons

Many times the contact details are wrong. The phone numbers are not correct. Sometimes no details are given whatsoever.

Nikhil
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lusha Review

Reviewed on 2022/05/27

Overall, it is a great tool unquestionably. Whether it is data extraction, prospecting or maintenance, you can manage everything very easily and helps you a lot to increase the frequency of your reach out as well as conversions in the sales niche.

Pros

Lusha is an amazing tool when it comes to extract leads and their contact info no matter if it is their contact number or their e-mail, Lusha turned to be the most accurate as compared to the other tools in the same space. Not only, is it easy to use it is almost accurate every single time. You can easily keep a track of all the leads that you extracted at one place. You can also extract multiple leads at the same time, saving a lot of time when used in an integrated format with the other sales tools/softwares like LinkedIn.

Also, the USP of this tool that was the most relevant to me was its prospecting feature where you have various filters to actually deep dive into a particular industry/ niche and extract the data in a structured manner industry by industry. Moreover, you also get a lot of free credits every month when you join the Lusha community providing something extra to their members.

Cons

All in all it is a great platform for increasing your overall sales but sometimes it might provide inaccurate information like the phone numbers might be old and now not in use. Also, it is a little expensive when you want to use it on a full fledged basis with all the features in place.

Gerd
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

Disappointed at Capability of Lusha

Reviewed on 2022/05/26

It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it

Pros

There is not much that makes this a good tool

Cons

The database and information is seriously lacking to be an effective tool

Response from Lusha

Thanks for the feedback Gerd,

We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.

Hari Krishna goud
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best software to use for data extraction

Reviewed on 2023/01/11

Good for data extraction

Pros

All the feature that I use for extracting data

Cons

There are some features which I haven't got familiar

Jeevan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best Enrichment tool which can be used by any industry

Reviewed on 2022/10/24

Pros

Lusha is one of the best tool available in the market which helps any Database enrichment team work more easy. We have been using multiple tools and Lusha provides the best results. Using Lusha and Hubspot helps easy export of data into the CRM.

Cons

As not all enrichment platforms are accurate, it happens with Lusha as well for atleast 8-10% of Inaccurate emails/contact details are provided.

Stas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

The WORST tool out there, the customer support in Israel is just horrific

Reviewed on 2022/04/29

SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.

Pros

It IS really easy to use and I liked the interface

Cons

The qualitity of data is horrible, I guess one out of 10 leads will have a correct data

Response from Lusha

Hi Stas,

I'm sorry for your experience and will be happy to look into it with the CS team.

Please respond with your email address and I'll try to get back to you asap.

Thanks!

Ganesh
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best tool for LinkedIn prospecting

Reviewed on 2022/05/23

Have converted many deals easily by directly contacting the leads through their mobile numbers

Pros

The good part using this tool is you can get targeted contact details instantly by one click. The best part is using extension makes life easier

Cons

Some times the contact are goes wrong but not in most case

Response from Lusha

Thank you, Ganesh!
It's great to see how useful it's been for you!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good Plugin for Building Sales contacts

Reviewed on 2022/05/31

Good

Pros

Easy to use and hassle-free plugin. Happy with the performance.

Cons

Most of the contact numbers and email addresses are not verified and are very old. Lusha should allow users to update their Phone numbers and email addresses if possible. Most of the contact do not have any information found at all.

Shannon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Accurate Data

Reviewed on 2022/06/07

I have been able to gain traction with Lusha contacts otherwise not obtainable through LinkedIn or Zoom

Pros

Lusha gives you contact information not posted on LinkedIn or Zoom. The numbers and emails are accurate about 90% of the time, let's be honest...nothing is 100% but Lusha is pretty close.

Cons

There is nothing I can think of right now that I dislike

Response from Lusha

So glad to see this level of satisfaction! Thank you so much for the review!

Jahnvi
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good for Prospecting

Reviewed on 2023/01/13

Pros

Helps in finding out contacts and email id's, the tool is pretty easy to use

Cons

Data needs to updated, as sometimes we do come across contacts that are old

Hayden
Overall rating
  • Industry: Research
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Tool, Good Value

Reviewed on 2020/06/24

Good product and great value for ease and immediate results - as a researcher with majority of my clients in the recruiting industry, finding accurate contact info quickly is essential.

Pros

Ease of use, immediate value and convenience in product for contact info.
Fair pricing.
Technically lusha works well and is easy to activate on LI

Cons

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided contact info - lusha is a goner, I will dump lusha for another contact/email product.
Would like more options with subscription plans and pricing - for instance, found no option to save cash when currently have no work in the pandemic because I did a flat yearly subscription and now have no work to justify that cost.
New competition for this type of product makes me not as loyal to lusha - would like better pricing for what it does compared to some of the other products that seem to do more. Lusha feels like a one trick pony.
Another negative is when no contact info is available or no email is available- would love lusha to be able to at least offer a company email - I use Seamless AI, Hunter.io etc for emails not available on lusha

Yawar
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Tool to generate leads

Reviewed on 2022/08/20

Pros

If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

Cons

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

Dani
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great platform for lead information extraction and data enrichment

Reviewed on 2022/05/24

we are very happy, great experience and it's only getting better

Pros

their support and service are great, they are growing and constantly provide more features and better experience

Cons

it's database is smaller than others, other than that - it's pretty good!

Alternatives Considered

ZoomInfo SalesOS and Seamless.AI

Reasons for Switching to Lusha

we choose it on top of zoominfo

Response from Lusha

Appreciate the top rating, Dani!

Glad you're enjoying the platform and we're always looking to grow the database and provide the best value for money for your users.

Glenn
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Lusha - a nice tool that is a work-in-progress

Reviewed on 2022/05/27

Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).

Pros

The ability to pull contact details for LinkedIn members can save hours a week on searching manually.

Cons

The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.

Response from Lusha

Hi Glenn,

Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.

Joel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Addon to get more information about leads

Reviewed on 2020/06/24

Pros

I use Lusha on daily basis to get information on leads that I am looking at on Linkedin. Many times Lusha is able to give me the personal details that I am missing from my other CRM databases.

Cons

It seems like there are times that information is incorrect and there is no way to correct it or inform that it's wrong.

Alternatives Considered

Salesintel
Verified Reviewer
Overall rating
  • Industry: Publishing
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Gives sale's superpower to your browser

Reviewed on 2021/10/04

We use the software to avoid draining our client's pipeline. The extension really helped us to do that.

Pros

The Chrome Extension is the most feature I liked in this software.

Cons

The system didn't always give correct call numbers, and sometimes fails to get the numbers in the first place.

Alternatives Considered

Salesflare

Reasons for Choosing Lusha

Clients demand

Switched From

EngageBay
Jeremy
Overall rating
  • Industry: Real Estate
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Jeremy's Review

Reviewed on 2020/06/19

I am able to reach individuals directly on a more consistent basis. Had to call main line and ask for my contact prior to this. If Lusha has the correct information (which is sometimes doens't) then I am calling them directly and have a better, quicker way of reaching them.

Pros

It is easy to use and providing the person's best contact phone number and email are the biggest strength. Finding someone's email and/or direct line is very tough so this helps alleviate some of those issues when prospecting.

Cons

A LOT of the contacts don't have any email or phone number. It will just say something like "Lusha cannot verify the contact". When I was in the free trial a good number of contacts had the info but ever since I paid for the yearly subscription I am finding that a good number of contacts LinkedIn profile do not have their information or say "Lusha cannot verify the contact". Also - sometimes the information is inaccurate (which is exepcted).

John
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Stale data

Reviewed on 2022/06/07

Not suitable for a data search engine.

Pros

Easy to use, easy to use, easy to use, easy to use

Cons

Out of date data... most searches deliver about 40 - 50 % incorrect leads. Doesn't even align with its own data source...Linked in is more accurate and current.

Response from Lusha

Hi John,

Sorry, you had a negative experience with us. We're always looking to improve, and hopefully, you'll give the platform another chance and see the value in the parameters you were using it for.

Shahid
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

She (Lusha) is the best in Comparison with Swordfish etc....

Reviewed on 2022/06/09

All good and better.

Pros

The best part about this software is if I am finding a UHNI lead (Britishers, South Africans, Australians) in Saudi Arabia and they do not have a Saudi mobile number on Lusha, but it has their resident number.

Cons

There is no such concern, but sometimes the dashboard misbehaves. but rest is perfect

Michael
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 501–1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sometimes wrong, sometimes right - on average , helpful tool

Reviewed on 2020/06/29

Pros

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

Cons

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Finds me the best contact details on a click

Reviewed on 2020/06/24

Lusha is great software we use regularly in our company to get the contact details in the recruitment industry we are into. It is really helpful and usually provides an accurate email ID. A lot of times the phone number is incorrect although.

Pros

Lusha is really helpful in finding the contact details of the candidate I want to reach out to. Cannot imagine a day in recruitment without lusha.

Cons

A lot of contact details provided at lusha is incorrect. Sometimes it connects you with a person having the same name but altogether in a different location, which creates a lot of misunderstanding at times.

Rosanne
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

A lot less numbers than a year ago

Reviewed on 2020/06/24

Pros

*that I can find numbers that are not directly on LinkedIn

Cons

*I'm not finding the same amount of numbers in comparison with last year, a lot less.
*Lusha is not working with the new interface of LinkedIn Recruiter (I constantly get this pop-up, while I'm on a profilepage:
Hi again,

Navigate to any profile page and I'll wait there with professional contact information.

Rory
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Makes my job easier

Reviewed on 2020/06/19

Exceptional

Pros

Lusha allows Me to connect with people who I would normally have no way of getting in contact with. As a recrutment consultant, it has led to me bringing on more clients, building more relationships and adding more value to my business and my career. I honestly wouldn’t know what I woulD do without it having used it for the past 2 years. I would highly recommend anyone in my industry to implement it.

Cons

Very few cons although sometimes the number can be incorrect but this is rare

Eric
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good piece of software

Reviewed on 2020/06/24

Pros

Lusha is easy to use and to implement to new users. Has good integration with linkedin Recruiter

Cons

Sometimes contact information looks like it could be correct but it isn't and sometimes software lags and the chrome extension needs to be uninstalled and reinstalled for it to come back.

Diego
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good Tool

Reviewed on 2020/07/02

overall been happy using it for 3+ years

Pros

Fairly accurate information most of the time

Cons

often times, people's contacts show. but they belong to someone else with similar names.