Showing 6 reviews of 3

Kibo eCommerce

Cloud-based eCommerce tool for managing B2B & B2C channels

4,3 /5 (3 reviews) Write a Review!

Overall rating

4,3 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
67%
recommended this app
Showing 6 reviews of 3
Christine P.
Overall rating
  • Industry: Plastics
  • Company size: 11-50 Employees
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

KIBO was fine until we found something better

Reviewed on 2019/09/27

Pros

Straight forward platform, integrated into our website with ease. We have our own developers so the process was fairly seamless. This is great for basic usage within an e-commerce platform.

Cons

API integration was not what we were looking for - Platform did not provide the ability to communicate with our Marketing or ERP software

Response from Kibo

Hi Christine,

We are sorry to hear that you were not satisfied with Kibo's API first capabilities. We do appreciate the feedback. If you are willing to provide more detail, please contact Client Marketing at the email below and I can pass this information along to our product team so that we can continually work to improve our solutions.

[email protected]

Kind Regards,
Kibo

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

12 years of experience with this reliable platform

Reviewed on 2019/10/28

Overall, a great platform for hosting multiple sites in a single admin with ease.
Very reliable and a great partner.
Professional features and an exceptional integration/migration team.
The only real complaint we have is our most recent experiences with support.

Pros

Reliable, trustworthy software to build our 5 ecommerce sites on.
Hosted platform means someone else is constantly monitoring the performance and hardware needs of our sites.
Out of box features are smooth, polished and easy to use.

Cons

Customizations for specific business needs can take time and money to accomplish.
Support lately (Kibo, not Marketlive) has been disappointing.

Maria S.
Overall rating
  • Industry: Retail
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customer for 6 years

Reviewed on 2019/10/25

Kibo is on top of industry best practices and near cutting if not leading edge technology. We never felt like we needed to push Kibo to add this or that - they brought it to market.

Pros

Very intuitive, robust, comprehensive and most of all solid in performance and security. Fairly easy to add in partner functionality in marketing or other areas over the years.

Cons

For the version we were on there were several modules. That can be a good thing or a bad thing, but depending on how many parts you need, the costs could add up quickly.