GoodAccess Reviews

The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing

We have 10 team members currently using it and I do not have any complaints so far.

Good user interface and stable connection

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

Easy to configure.
Agent is stable(connects when you want it to) and beautiful
MS SSO intergration
Access control
MFA on login
Internet connection is good when connected to the vpn

Support chat is only available week days 8 to 5 cet

We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.

What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.

The easy management makes this product outstanding.

The price tier is not really suitable for small teams.

As far as functionality is concerned, it exceeds my expectations. Everything I need is here, from dedicated IP/server to security. My expectations were truly raised by Good Access.

It would be nice to have 24 hour chat support. It would be great if you could integrate that.

I like the ease of using the software, Stability and Good Service it gives.

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

I'm very happy with GoodAccess, it has proved to be a very reliable and stable VPN solution for our team. I particularly like the easy set up (for both users and administrators), the well designed intuitive team dashboard and client app, and excellent customer service and support.

I can't think of anything. We did have an edge case user access bug that was resolved quickly and is resolved long term with the addition of SCIM which they have recently added.

GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. [sensitive content hidden]
, our rep, is also quick to respond and helpful whenever we reach out.

Sometimes my team has issues loading and connecting to the tool, but we have overcome this by rebooting the app or re-downloading.

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Nothing relevant, it just works as expected

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

there is actually nothing I don't like about this VPN

We can access our intrastructure via VPN through the connectors and gateway.

Nothing, we use all the features and I have no complaints so far.

Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price.

My team loves it to the fullest, and there aren't any flaws yet.

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

We didnt realize yet, there could be something missing. At least for our use

Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.

As I know, our developers do not have any issue with it.