Shogun Reviews

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105 Reviews
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shogun is the Bomb - Great Tool - Big Time Saver
Reviewed on 2024/08/19
I am extremely happy I chose this to help with our Shopify store pages.
I am extremely happy I chose this to help with our Shopify store pages.
Pros
Easy to design, modify and publish pages. Fast technical support. Great documentation.
Cons
I can't think of any downside issues to using Shogun. In my experience it has been a breeze to learn and use.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use and fully customizable elements
Reviewed on 2024/07/31
Snippets and store sync are fully utilized. Sections and elements are fully customizable and you...
Snippets and store sync are fully utilized. Sections and elements are fully customizable and you can even add raw HTML and Javascript if needed.
Its hard to grab elements sometimes if they are stacked without spacing. I would also love if we can have a features toggle on shogun itself se we can declutter the UI if we are not using them (ex. A/B testing) and potentially make the backend load even faster.
Pros
The ability to sync pages between two shopify stores. No need to recreate the same design and snippets between stores.
Cons
With the addition of features on shogun the backend feels slow sometimes and you need to clear cache or relogin to refresh shogun tokens. Overall it is intuitive and easy to use especially with the addition of "Show Drop zones" toggle and Layout view.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Great customer service
Reviewed on 2024/09/20
Pleasant, customer service was always very helpful if I had questions about little things.
Pleasant, customer service was always very helpful if I had questions about little things.
Pros
The customer service is exceptional when you need it and it’s pretty easy to use as a non-designee/engineer.
Cons
I didn’t like the monthly payment cost. When I started it was only $28 a month but that plan got phased out and I was paying $78 a month.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Page Editor
Reviewed on 2024/07/15
I've been using Shogun since it's early days, and for nearly the entirety of that time, Andre has...
I've been using Shogun since it's early days, and for nearly the entirety of that time, Andre has been my point of contact for the platform. He's quick to reply and if he doesn't have the answer he will connect me with a colleague or team to help!
For full disclosure our workplace is grandfathered in with a cheaper plan. Many of the new features Shogun offers are already handled by systems more integral to our business, so there's not much sense in upsetting that balance.
Pros
With Shogun, you can make some nice landing pages for products and services without coding knowledge, though you'll be limited by that factor as well.
Cons
There are only a few cons to this service - and I can only speak to my experience with the app (read our overall experience for more info) which will be different from anyone signing up nowadays. The first one is price, especially if you are already running a robust system for marketing and metrics and don't require all the extra bells and whistles Shogun offers. The second is that there is no menu memory in the page editor - if I switch between elements I'm editing, the menu brings me back to it's top instead of remembering that I was looking at a lower part of the menu. Smaller gripe, but definitely slows down productivity.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 2024/09/11
I've used Shogun for 4 years and have always had a great experience.
I've used Shogun for 4 years and have always had a great experience.
Pros
Easy to use. Great for building web pages and blogs quickly. Always improving and bringing out new features. The support team are always helpful, friendly and speedy with replies and fix's.
Cons
The syncing system seems to be a little glitchy at times.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Useful product with good support team
Reviewed on 2024/08/22
Overall: would recommend to anyone who wants to customise Shopify product pages in an intuitive...
Overall: would recommend to anyone who wants to customise Shopify product pages in an intuitive way, but might not be great at coding.
Pros
Good integration with Shopify, helpful quick responding support team. Ability to add custom CSS and customisable elements/blocks is very useful.
Cons
Some elements can be glitchy which limits scope for widespread use.
- Industry: Furniture
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hands Down Best Customer Service in the Industry
Reviewed on 2024/08/14
It took me a while to get my bearings in Shogun. I'm used to other platforms like Wordpress and...
It took me a while to get my bearings in Shogun. I'm used to other platforms like Wordpress and Squarespace. The connection between shogun and shopify was a little confusing to me and some of the drag and drop features didn't work in the ways I expected. But overall it's been a great way for us to add pages to our shopify template
Pros
The customer service with Shogun far exceeds my expectations and experience on other similar platforms. They are so NICE! And helpful, providing me with fast, detailed solutions to my queries.
Cons
Occasionally there's a lag between content creation on shogun and when it shows up on our shopify page. I think we're also missing some of the newest features because we're on a legacy plan, but upgrading is out of our budget right now. Some of the responsive settings are also confusing and difficult to navigate.
- Industry: Design
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Customer Service
Reviewed on 2024/09/20
The support team is responsive and helpful, making the whole process smooth. Highly recommend...
The support team is responsive and helpful, making the whole process smooth. Highly recommend Shogun for anyone looking to enhance their online presence!
Pros
I've been using Shogun for some time now and the support is exceptional. I had an issue relating to a page anchor, of which was resolved within 24 hrs. I had heard fomr them right away and actually spoke to someone about my problem.
Cons
The blocks can be tricky top move around at times, however they have just improved this. I would like to see more blocks added in the near future
- Industry: Sporting Goods
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you need eye-catching landing pages look no further
Reviewed on 2024/06/03
[sensitive content hidden] got back to us in about 4 minutes of me sending a help request. The time...
[sensitive content hidden] got back to us in about 4 minutes of me sending a help request. The time to get issues resolved was awesome! Super helpful and reassuring to know we're paying for a quality product with a premium customer service group that helps out efficiently and rapidly. I love creating fun pages and all of the customizable things I can do to assets and blocks I drop in place...still a lot to learn but it's super fun!
Pros
The ease of use to create mobile-responsive pages and templates for future use. Snippets and their asset structure features make it simple to build a quick new page and pin point exactly what you need to tinker with. I've created multiple sales pages in minutes that garner thousands in revenue.
Cons
Not much to dislike; I wish the published page limit was higher, but majority of our use cases revolve around unpublishing old sales landing pages to push a new one :)
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great flexibility for page building
Reviewed on 2024/09/12
Shogun provides excellent customer support. Its overall ability to preform so many styles makes it...
Shogun provides excellent customer support. Its overall ability to preform so many styles makes it an excellent solution for a Big Commerce platform.
Pros
We use Shogun becuase it offers us the flexibilty of build great page layouts and removes the limitations of native page builders. We can embed forms and widgets within the page builder, which allows us to add extra elements to our site.
Cons
Its a bit of a learning curve if you've never used a page builder before, but once you learn what all the elements and componets do, its very simple to use.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, but still an advanced page builder!
Reviewed on 2024/08/30
Its been way better than having to use Shopify's theme builder FOR SURE.
Its been way better than having to use Shopify's theme builder FOR SURE.
Pros
The UI is great, lots of options to choose from for each block and not in an overwhelming way. Also, I love the snippets feature so i can copy and paste advanced elements with ease. Their support is excellent and fast as well.
Cons
The biggest con is only having a 45% image quality limit even on my paid version... Also, page speed is a minor con. I noticed once switching to shogun my page speeds suffered a bit, but it isn't something too noticeable on the front end.
- Industry: Printing
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fosters creativity with great product support
Reviewed on 2024/07/02
I find that in general, Shogun allows me to be creative with my page layouts and achieve everything...
I find that in general, Shogun allows me to be creative with my page layouts and achieve everything I'm hoping to capture on my web page design. Their customer service has always been extremely helpful when I run into a roadblock.
Pros
It's pretty user-friendly and offers lots of options for page layouts.
Cons
It can be tricky to match the style of Shogun pages to other pages on my website that use Shopify templates.
- Industry: Consumer Electronics
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shogun is a business necessity for our company
Reviewed on 2024/06/27
Pros
Shogun has been an invaluable tool in helping us create content and landing pages for our website. It has a lot of turnkey features that are easy to customize. The user interface is pretty straightforward. They have a lot of elements and templates ready to use.
[sensitive content hidden] from Customer Support has been so exceptionally helpful and knowledgeable. He is by far my favorite customer service agent across all apps and software we use. He is always available to help and very friendly.
Cons
Some discrepancies between the editor and live end can be experienced, when it comes to rendering/styling of text.
There are some customizations that need a bit of help from customer support if you are not experienced in CSS. But customer support is always available to help guide you in case you run into a wall
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool for our ecommerce!
Reviewed on 2024/06/11
Pros
I've been using this app for 4 years now and I'm happy with the new additions to the page editor. We are constantly making landing pages and it's so easy to use and make improvements to overall our ecommerce.
The help support team is very friendly and fast. We have contacted them a few times and they've always been very efficient in resolving our questions and issues with the page editor.
Cons
There have been some glitches with the new additions, sometimes the content takes a some time to load correctly.
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great customer service and beginner friendly designing
Reviewed on 2024/09/15
Overall great experience. They offer very helpful continued education courses to help you learn...
Overall great experience. They offer very helpful continued education courses to help you learn more. Customer service has been prompt and helpful. Designing is pretty easy to navigate and the templates are great to build off of.
Pros
Good design templates, easy to navigate and learn, great customer service
Cons
I do have issues with sizing things(containers/font/spacing) across different formats like desktop vs tablet vs laptop
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app!
Reviewed on 2024/08/07
I like the app very much. Support is always wonderful.
I like the app very much. Support is always wonderful.
Pros
I like that it is intuitive and easy to use.
Cons
I wish we would have more format flexibility.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great App, Awesome Customer Service
Reviewed on 2024/07/22
Gear product, makes my websites look way better and it's very easy to teach any new team member...
Gear product, makes my websites look way better and it's very easy to teach any new team member when needed too. I also needed to upgrade my plan and needed to reach out to their customer service. They were amazing.
Pros
It is very easy to use and solves a lot of problems without the need of a developer. Can create and improve your UX.
Cons
It is very expensive and the price difference between each plan is massive, so you can't make small upgrades as you grow.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Shogun - Great product and customer Support!
Reviewed on 2024/09/26
Shogun is a reat tool for brands looking to launch and manage content in house! They have a strong...
Shogun is a reat tool for brands looking to launch and manage content in house! They have a strong support team that is available to help with any ask, whether is updating content, access or just general support.
Pros
Their customer support was great! quick to reply and help solve this issue.
Cons
UI is bit difficult to get accustomed to.
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shogun Review - Return User
Reviewed on 2024/08/30
I have used Shogun in the past and have come back to utilize it again. Very easy to use, allowing...
I have used Shogun in the past and have come back to utilize it again. Very easy to use, allowing you to accomplish task quickly. Their support is always super responsive and nice. Something you don't always receive these days. Top notch customer support!
Pros
Very easy to use. Love the options of being able to design for desktop and mobile with ease.
Cons
NA
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Shogun Review
Reviewed on 2024/08/23
My overall experience has been quite positive. The quick and friendly support provided made it very...
My overall experience has been quite positive. The quick and friendly support provided made it very easy to understand and enjoyable to work with. Initially, the only trouble for me was the change of the design. However, with time, I got used to it.
Pros
Quick and friendly support. It is easy to understand and enjoyable to work with!
Cons
The only trouble for me was the change of the design. However, with time, I got used to it.
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch Customer Service
Reviewed on 2024/06/19
Overall Im really impressed with Shogun. Not only for the free trial to be able to test the program...
Overall Im really impressed with Shogun. Not only for the free trial to be able to test the program out - but with their customer service team and their continued support.
Pros
The Shogun customer service team exemplifies excellence in customer support. Their responsiveness to inquiries via email is commendable, even for users on the free trial version. Notably, [sensitive content hidden] provided exceptional assistance by recording a demonstration to address an issue not resolved by the online documentation. This proactive approach not only expedited the resolution process but also facilitated knowledge sharing within my team through the video recording. [sensitive content hidden] efforts significantly enhanced our efficiency. Thank you, [sensitive content hidden], for your outstanding support.
Cons
The Shogun app requires an initial adjustment period to become accustomed to its design features. However, the customer service team is prompt and efficient in providing support and guidance, ensuring a smooth learning experience.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service!
Reviewed on 2024/08/20
Great customer service experience! This is the tool that I need to make my website look more...
Great customer service experience! This is the tool that I need to make my website look more polished!
Pros
I've used shogun in the past and it is even easier now to make my pages look like I'm an actual designer! When I had trouble figuring out a format, I reached out to customer service and had a response that 100% solved my problem in a matter of hours.
Cons
So far, nothing major! I'm able to figure it out as I go and getting support from customer service.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy building
Reviewed on 2024/07/12
Pros
Drag-and-drop features, device-specific assets, easy to go beyond the Shopify theme limitations without coding.
Cons
Some of the settings get overwritten by the theme somehow, but customer support is great for overcoming those obstacles.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant Service!
Reviewed on 2024/09/02
Brilliant and would recommend them to anyone, [sensitive content hidden] is brilliant!
Brilliant and would recommend them to anyone, [sensitive content hidden] is brilliant!
Pros
[sensitive content hidden] was extremely helpful and accommodating. He resolved my issue super fast and showed me different ways of doing things to help improve my work in the future. He provided videos and walk-throughs. This was all done very quickly.
Cons
I have nothing bad to say about this company, they are always accommodating and super helpful.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Shogun is great!
Reviewed on 2024/08/28
Pros
Shogun is very easy to use, and the team gives great support!
Cons
Some more customization and flexibility features would be great but overall it's a great app regardless.