Zillow Rental Manager

4.6 (84)
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Rental property management software for landlords & tenants

Overall rating

4.6 /5
(84)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5
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84 Reviews

Pauline
Pauline
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use

Reviewed on 2021/05/18

Overall it's been great as a first time landlord / property coordinator. It's very easy to use,...

Overall it's been great as a first time landlord / property coordinator. It's very easy to use, straightforward and has all the feature and functions I need to rent out my units.

Pros

It's very easy to use
Easy to send applications to tenants
Easy to post listings
The App is great and straight forward

Cons

I wish you could upload video tours
Sometimes it'll show that someone hasn't submitted an application when they have
$9.99 per week seems steep, wish you could get a bulk discount for multiple units.
Huge delay on recorded calls when tenant leads call

Kimberly
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Find your place!

Reviewed on 2025/01/27

User friendly, cost effective, comprehensive listings and it is accurate with my search.

User friendly, cost effective, comprehensive listings and it is accurate with my search.

Pros

It is easy to use and allows me to personalize my search and promotes exclusive properties.

Cons

It deserves to have more properties listed.

Wes
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Zillow Rental Manager

Reviewed on 2022/01/10

I got the similar results before Zillow starting charging.

I got the similar results before Zillow starting charging.

Pros

It advertises on Zillow. That is all .

Cons

No phone support. Even leaving a review it forces a response of how the software is used rather than give an option to use other and fill in the blank

Morgan
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Works Well

Reviewed on 2024/12/23

Good would use again for all rental information.

Good would use again for all rental information.

Pros

I do feel like with Zillow you get a good amount of attention to your posting. It was nice to have the lease in the portal as well.

Cons

I feel like I need to pay a lot to get the most attention. I would change my description often and still would say needs improvement.

Courtney
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zillow is the best!

Reviewed on 2025/02/17

A lot of leads have come from Zillow, which have helped fill our apartments.

A lot of leads have come from Zillow, which have helped fill our apartments.

Pros

This helps get my business out there and recognized, as well as providing lots of details

Cons

I don't like having to renew the listing so often.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Highly recommend for property management

Reviewed on 2025/01/20

Great tool for managing my rental properties!

Great tool for managing my rental properties!

Pros

Listing Creation -The listing is automatically syndicated to Zillow, Trulia, and HotPads, increasing visibility and making it easier to attract tenants.

Tenant Screening - I can easily request background checks, credit reports, and eviction history—all from one place.

Lease Tracking and Documents- I can manage lease agreements and renewals, in one place. Everything is digitally signed and securely stored, making the process smooth and paperless.

Cons

I wish there were no fees for credit report and background check! No complaints otherwise.

April
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Convenient for Landlords and Tenants Alike!

Reviewed on 2025/01/23

ZRM has allowed me to make easy payments to my landlord for years now. No more checks, just click...

ZRM has allowed me to make easy payments to my landlord for years now. No more checks, just click the date and click submit and VOILA!, it's done!

Pros

I like how easy it is to remit payment for my rent.

Cons

At times, selecting the date can be challenging if I'm moving too fast thru the process.

Vincent
Overall rating
  • Industry: Capital Markets
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good Experience

Reviewed on 2025/01/15

good experience in general, good for looking and checking

good experience in general, good for looking and checking

Pros

Very easy to use, good experience in general

Cons

sharing some links sometimes is not easy

Hsiang-Hua
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very helpful

Reviewed on 2025/03/10

It was honestly really helpful and I use it often.

It was honestly really helpful and I use it often.

Pros

i like the fact it is easy to access and communicate through it.

Cons

They don't always update the newest statue of housing so sometimes they will still be listed after sold/rent.

Josh
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2025/02/03

Used it to list my house in the rental market

Used it to list my house in the rental market

Pros

smooth and easy to use. Used it to list my house in the rental market

Cons

absolutely nothing. i can not think of anything negative right now

Alyson
Overall rating
  • Industry: Environmental Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great for rental management

Reviewed on 2024/02/01

I have loved my overall experience on Zillow rental because it’s helped me and my business and...

I have loved my overall experience on Zillow rental because it’s helped me and my business and client out greatly!

Pros

I’m currently a rental manager for houses and Zillow has been the perfect help for my clients and situations! There are tons of options and tools in the application

Cons

It could be slightly less expensive but it’s definitely worth it

Alternatives Considered

Homes and Rooms

Reasons for Switching to Zillow Rental Manager

Because it was the better alternative to these applications
Kenzie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Zillow!

Reviewed on 2025/01/09

Pretty great. I would not consider switching softwares

Pretty great. I would not consider switching softwares

Pros

Its ease of use, the internal checks to correct error

Cons

I sometimes miss notifications from the software

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best option for rental homes listings

Reviewed on 2025/01/07

overall my experience has been pretty good

overall my experience has been pretty good

Pros

It the most well known site for rental homes

Cons

there's a lack of customization and lack of some key features

Rebecca
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How to choose--Zillow provides so many choices!

Reviewed on 2025/01/03

I truly enjoyed using Zillow Rental it to help my friends teach their tenants how to use the portal.

I truly enjoyed using Zillow Rental it to help my friends teach their tenants how to use the portal.

Pros

This software is very useful for both office managers and tenants.

Cons

There is nothing about Zillow that I don't like!

Nabila
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great resource for renting

Reviewed on 2025/01/21

Pros

I love it shows all prices, amenities, metro access etc

Cons

it's not always updated fully. Sometimes the rent is not what it says on zillow

Thomas
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands down the best site. I won't use any other site again.

Reviewed on 2024/12/22

It was excellent. Easy to operate and find whatever it is your looking for without issues. And if...

It was excellent. Easy to operate and find whatever it is your looking for without issues. And if you do run into any issues their customer service is superbly effective with short wait times and quick problem solving.

Pros

I love how organized the whole site is. Its filled with more information then you can ask for. Which is great. Even with all the content its super easy to navigate with out confusion.

Cons

I can't think of anything that I didn't like

Shannen
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zillow review

Reviewed on 2025/01/21

Overall experience is awesome they have great customer service agents on stand bye if you run...

Overall experience is awesome they have great customer service agents on stand bye if you run into.any problems i think there great definitely will recommend to others

Pros

I love the user friendly app and easy to use navigation system they use.

Cons

No compliants as if yet will update if i find theres any issues later if some arise

Amy
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amy's review

Reviewed on 2025/01/30

Pros

Zillow Rental Manager is great! It helps future renters have tools and access to finding a new home.

Cons

Nothing. It is very helpful and has a lot of beneficial tools.

jeannine
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Marketing review

Reviewed on 2022/02/11

Overall zillow reaches alot of people in our local market, so it has been a great tool for our...

Overall zillow reaches alot of people in our local market, so it has been a great tool for our company. I wish the zillow marketing portion offered more.

Pros

I love being able to market on a large platform such as Zillow, we are able to collect inquires/ showings/leads through Zillow. I also enjoy the fact that Zillow auto-populates information when posting a listing.

Cons

I don't like that zillow does not offer stats for your listings. I also don't like that I cannot schedule an add to be removed. For the marketing package offered we will post our listings for 2 weeks, it would be great if we could schedule when the ad gets removed.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing DIY Platform for Individual Landlords

Reviewed on 2021/08/12

Pros

This software makes it extremely easy for an individual landlord to rent their property at a fraction of the cost of a realtor. It gives you access to the entire Zillow platform of customers and gives you all of the features you need to rent a property.

Cons

Signing leases are a little bit difficult on this platform, but once you get used to the interface, it becomes much easier.

Tazania
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love it

Reviewed on 2021/08/12

Pros

It is very easy to use and navigate shows a bunch of different properties depending on what you’re looking for which is very useful

Cons

There is nothing I do not like about the software it allows you to filter to what you would like an a home

Zullay
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Love zillow!

Reviewed on 2021/04/29

I found two or my last rentals in this app. It's confident and very easy to use!

I found two or my last rentals in this app. It's confident and very easy to use!

Pros

This product is to easy to use. The filters helps so much to find the right place do you want or need to live.

Cons

I find that a much of houses publishing in this app are expensive rentals. That the owners prefer this app because pay more for the tenant

Merribeth
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple To Use

Reviewed on 2022/04/05

Pros

Software is user friendly. Easy to keep track of expenditures.

Cons

It has so many features, it can be a bit overwhelming.

Julie
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Excellent product

Reviewed on 2022/02/09

Great

Great

Pros

Easy to use, love how there tenant applications are organized

Cons

Too expensive-$10 per property per week is way too expensive

Amine
Overall rating
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great place to find housing

Reviewed on 2022/06/02

Pros

This pioneer app has many features which makes it easy to find the exact property you are looking for

Cons

Less property managers list their property in zillow. You can find more by exploring other apps