ABELDent Reviews

Thank you for leaving such an in-depth review! We are so happy to hear that your office has benefited from our various paperless features. We hope to continue to provide your team with simplified workflows to make managing patient appointments, charting, and treatment planning even more effortlessly.
Feel free to reach out to us if your office needs any assistance with updating your program, or if you have any issues that we can continue to assist you with.

Thank you for reviewing our dental software! We appreciate your long-time loyalty to our product and patience in letting us evolve into the all in one practice management dental software solution we are today. We are pleased that our modern version, ABELDent LS+, has been so easy to learn for your whole team. We look forward to continuing to provide you with top-notch educational content as well as unmatched live answer support.
Regarding the accounting aspect, this is great feedback. If possible could we have one of our trainers reach out to you, or you are welcome to contact us. We would like to review these requirements with you and see if there is any insight we can provide to you with future updates.

Thank you for leaving your honest feedback of our software. We apologize for any delay you may have experienced with our support team. We have recently upgraded to Canada's #1 phone system, and we are continually trying to improve our processes to minimize wait times for support. We are also continually improving upon our software's features to better promote your practice's productivity. If you require any help with learning to use the new features to their best capabilities, please feel free to contact us for tips and training.

Dear Ken:

Thanks for taking the time to provide feedback on your experience using ABELDent. We are glad to see the software is meeting your needs and you have had positive experiences with our training and support teams. Our goal when providing updates is to improve existing features as well as provide new functionality but as you have pointed out, sometimes issues arrive glad we were able to resolve them to your satisfaction in a timely fashion.

Your positive feedback validates that we are on the right track and it encourages us to continue providing great system features and customer support.

Unfortunately, we are no longer able to provide French customer care but we do continue to provide English language software that includes support for Quebec-specific features.

In 2018 RAMQ implemented a new version of their claims system. We are now certified to support that new system, and we are in the final stages of preparing a new update for release that will support this capability.

Thank you for your kind and in-depth review of our software. We are happy that our team has met your needs and helped you make the most of our software! We are also pleased to hear that ABELDent CS is helping you advance your services and patient experiences. Our ongoing updates prioritize the health and safety of your team and your patients. We are focused on providing you with COVID-19 documentation and resources to make interactions with your patients safer and more comfortable. We hope you continue to enjoy ABELDent CS, and look forward to providing you with future updates!

Thank you for reviewing our dental software. We are pleased that our support team has been so quick to help you and meet your needs promptly. We are happy that your team utilizes our time-saving patient communication features! Our new updates will continue to bring improved performance and capabilities to make practice management even easier for your team. Regarding your comment on planned treatment showing in the patient's odontogram, we invite you to reach out to us so we can take a look. Please call us at 1-800-267-2235 and press 2 to speak to us about this, we look forward to hearing from you! Thanks again for reviewing our software!

Thanks for giving us detailed feedback on our software! We appreciate your in-depth review of our product. We are happy your office benefits from ABELDent's simple navigation and insurance claims setup. We are also glad to hear that Neetu has been providing outstanding support to you and your team! We apologize for the long wait-time you experienced, as we are always striving to reduce wait times. We want to continually ensure that providing timely support is at the top of our minds, and in the future, we are hopeful we can assist you much quicker.

Thank you for taking the time to provide feedback on your experience using ABELDent. We are glad that you find it easy to use and it provides many of the features you require.

With respect to your reporting needs, there are several options available to produce advanced reports and key performance indicators (KPIs). Please contact us at your convenience to discuss how we might better meet your needs.

Thank you for reviewing our practice management software. We appreciate your long-time loyalty to our product! We are proud to hear that we have been evolving steadily to provide your team with the best possible solutions for patient care. Our support team is always available to help you with any inquiries or issues you may be facing.
Regarding the appearance of the appointment book, you can adjust the colours to your preference. Navigate to File / Update / Scheduler Setup, select the Work To Do tab, then select each item and click the Background Color button to select whatever color you like.

Thanks for the positive review and your continued loyalty using ABELDent. It's rewarding to know that you find the system user-friendly and the updates to be of good value. Financial history can be shown individually for any patient responsible for paying their own charges. The family account ledger will show the charges of all individuals that the designated account holder is responsible for.

Thank you for reviewing our software! We are happy to hear you find ABELDent easy to use and that the scheduling template capabilities have been helpful for you.
Our updates are designed to improve your overall experience with our product. We try to be pretty quick about patches and bug fixes to ensure you have the best experience and can remain as productive as possible. It is important to remember that there may be some initial bugs across all types of software when there are updates. If you encounter any bugs, we encourage you to contact our support team so we can work to find a fix for you quickly.

Thank you for your continued support of ABELDent! You have seen our software grow and evolve through the years towards the modern solution you have today. We are happy that our product is easy for your team to use, and that support has been helpful for you! We look forward to continuing to provide you with updates and improvements to make practice management as easy as possible for your team. Please reach out to us at 1-800-267-2235, so we may understand and assist you concerning the different information being displayed on the new payment screen from what is showing on the financial screen. Thank You!

Thank you for taking the time to review ABELDent! We suggest your office considers upgrading to one of our latest options, ABELDent LS+ (an in-house server in your office), or ABELDent CS (a cloud solution). Both options are the same modern version with new functionalities and an updated look-and-feel. The newer version has automatic updates (which you can enable at your convenience), and enhanced workflows to simplify all aspects of practice management. If you are interested in upgrading to either of our modern options, please reach out to us at 1-800-267-2235, or contact us via our website at any time.

Thank you for reviewing our dental software! We are pleased that your team found the switching process so easy. We appreciate the feedback on our clean look in our modern versions. We are continually working to improve our products for dental providers to make practice management easier!

Thank you for your review of our software! We are happy to hear that you find our software easy to learn and easy to use for your office.
We are sorry to hear you do not find our reporting intuitive. We would like to help you use your ABELDent software to its full potential. Feel free to call us at 1-800-267-2235 any time so we can improve your reporting experience.

Thank you for taking the time to give us such a great review! We are glad that your office has found ABELDent easy-to-use and simple to train new hires with. We also want to thank you for your suggestion regarding our billing and financial capabilities. We will take your comments into account for future updates!

Thank you for the feedback regarding ABELDent! We appreciate that you like that the updates are readily available!

Regarding the error message you receive sometimes, please do reach out to us, as we would like to investigate the cause of this and ensure we do our best to resolve this issue. Once we know more details we are confident that we can assist you.

We appreciate your review of our software! We regularly update our products to make sure users have an easy time navigating the software. Thank you for your time in writing this review, and thank you for using ABELDent in your practice!

Thank you for reviewing our practice management software! We are glad that your team has found ABELDent easy to learn and use. Please continue reaching out to our support team if you ever need our help with anything!

Thank you for reviewing our dental software! We are happy that your office enjoys our new Receivables Manager and financial capabilities. We take pride in knowing that our practice management solution has helped your office be more efficient and assisted you in providing a better patient experience.
We also want to thank you for your feedback regarding the Notes field. We invite you to reach out to us at 1-800-267-2235, so we can figure out a solution that works for your office's needs. We look forward to hearing from you!

We want to thank you for taking the time to review ABELDent. We are happy to hear that your team enjoys how easy it is to learn and use our software. If you ever need support on optimizing your display for your financial area, please give us a call at 1-800-267-2235. We would be happy to assist you in making the best use of ABELDent in your practice!

We thank you for reviewing our software. We want to ensure you are fully aware of ABELDent's capabilities, and we want to encourage your practice to use all of ABELDent's functionalities. We want to ensure you know about the detailed options ABELDent provides for clinical charting. Please reach out to your trainer or our support for details if your team needs help optimizing our clinical charting features.

When developing new versions of ABELDent, we take IT issues into consideration such as the ease of application installation.

With respect to Sched.ini, it is a file that allows a user to customize the visual settings (colours, etc.) on their schedule. The file settings are currently tied to a workstation and not a provider. The original purpose of this feature was to allow the scheduler in different locations (e.g. front desk, operatory) to be set up differently. The concept of having it set by person where the user can transfer their settings to a different location (workstation) is an interesting one and it is something we will consider moving forward.