Trimble TMS Reviews

I like that it is easy to track not only the trailers but drivers as well. Easy to set up routing and locations. It is easy to move around from dispatch to payroll and most of the time it is a quick fix when someone gets button happy. We have the option to send the loads directly to the driver and the system will track there movements, but we found it easier to manually move our OTR drivers.
During the time of our transition from 2012 version to 2018 the problems we have encountered have been quickly fixed by the Trimble groups support team.

No back button when the person who is manually moving the drivers and equipment gets a little to quick on the buttons. We updated our system and did some testing before going live and some of the hiccups we caught and thought were fixed carried over to the live version. We are a Intermodal trucking company and our original version from 2012 had custom moves that are not able to brought up to 2018.

I like that TMW allows easy access to search previous orders and copy existing to streamline paperwork

Sometimes TMW can be a little slow and glitchy, but it usually is just when you first open it up to use it

I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

Simple.

Too Simple.

visual.
colorful.
Teach extra high level of patience.

Slow Motion.
Excessive unnecessary technical errors.
Excessive amount of steps.
Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. “It’s like creating the beast that have no control over it”.

The customer support, over the years they have been consistently great. When we need support they are there.

originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

Allows you to do most functions needed for brokering a load. Very basic and easy to understand the basic uses of Dispatch, Order Entry and File Maintenance.

Crashes constantly and kicks you out completely, almost daily. There are constant issues with sending documents or retrieving data like Lane History.

I begin with this software,and i don't know more functionality but about the warrantly management and trucks loads,i like.

Seriously,I don't begin to work with this.

They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

It is cloud based, so no need to worry when you forget to save before exit. It also connects with multiple loadboards, so our trucks get exposed to a lot of market place, easier for dispatch to get loads.

We are a freight consolidator, so far we have not yet found any kind of software specialized in this funtion, including this software. It will be of great help if we can have some analysis function that can sort out LTL freights to the same destinations, right now we are doing by our own with human brain.

Easy user interface, straight forward, no bugs or glitches, TMW does everything I need it to to complete my work.

There is not anything that I would recommend to improve. TMW Systems has been a reliable software program for the 3+ years that I have used it.

very user friendly great ability to use over mult platforms. no glitches frequently updated and always is relaible

at times the work arounds add ons can be a pain but with training the ease of use is better

I don't believe I like anything at all about this program

Having to put the date and time for a function in 4 different places for each function. If each load has only three stops you have to enter times and dates in 12 different times. this adds up to lost revenue having to pay for all that time adds up at the end of the year

I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

I like being able to see what I have on hand in my inventory along with how much cost it is. It's nice to be able and see what tech is working on what unit live time also.

So far the only complaints I have got from my techs is having to hit the post button every time they do something.

Easy to use. Easy to navigate. Very little issues. Makes tracking safety related issues very easy as well!

It's a good system. I used it with my previous company for 2 years and still recommend it to others in the industry.

SQL driven and highly customizable to output to various programs.

A lot of the customization has to be done by TMW tech support. Some parts are still developing but we paid full price.