BrainStorm Reviews

Its very user friendly and i can usually find out what I'm looking for

I have not had any issues with it so far

The easily digestible micro-learning video collection. It's a great way for end users to learn at their own pace and leverage the platform as a knowledge base as well as a way to overall upskill in these products. I also love that they offer closed captioning in other languages for their video content.

The interface could use some improvements. For example, when taking a skill path with multiple videos there's no way to stay in full screen as you move through the skill path. Also, while videos are offered with closed captioning in other languages, other resources, like PDF guides, are not which is not the best experience for a non-English speaker.

Updated contents addressing all Office 365 changes
Search capabilities, ability to start and stop without losing track of your training
Single Sign On with Active Directory
Able to deploy your own training contents
Excellent technical support and after sales support
Easy to deploy & administrate

Creating a training path is a bit complicated, the good thing your sales rep will walk you step by step on how to create the training bath or upload your contents

You have to pay for other trainings (Zoom, WebEx..etc)

we like quickhelp because it is not just a LMS, but has built in Microsoft Training Material. The gamification of this material really has improved our adoption and use acceptance but motivating users to use the tools. We have rolled out a lot of new tools over the last year and it would have been much more difficult if we were to have to train users on our own.

I think the UI needs a lot of cleanup. it's a little clunky w/ how the navigation is designed. I also wish it had more features like many of the other LMS tools. lastly, it would be great if it pulled in content from other sources to make this more of a wholistic training platform (linkedin, linda, SCORM, etc)

The best thing I liked is its integration with Microsoft teams as it send cards and videos direct to chat and no login is required.

well there is nothing I have encountered so far which i do not like.

We purchased BrainStorm to assist us with a very large rollout of Microsoft Teams. The trainings were very easy to deploy to users and we love the reporting functionality.

There are aspects of being able to assign a single skill path to a user that would be very nice to have. As well as simplification of building skill paths. There are some workflows that require multiple steps.

The UX is unmatched by anything I have used with other companies.

NOt all the traininings are current with the updates within the software.

BrainStorm Quickhelp is always updating is training resources. The need for support after initial launch was minimal. Easy to distribute new and existing training links to users and link in our own Teams training library.

Would like to see live training options for in-person interactions. Chatting to ask questions is helpful but being able to interact with a trainer face to face in a Zoom-like chat would also be helpful for some courses.

The QuickHelp platform was seamless to integrate into our environment and easy to use. The ability to create custom content along with newly added Zoom content makes this learning platform easy to recommend!

To no fault of the platform as it focuses primarily on Office 365, adding Slack help content would be a great addition as the tool sees increased usage and interest in the current work from home climate.

Ease of use and customer service. Good quality for the price

Sometimes difficult to remember steps to create things

I like that we can offer everyone (not just a select few) help in furthering their knowledge and keeping the calls to the support desk to a minimum.

Would love to have more user engagement tools, but this is not necessarily the fault of Brainstorm. Users are just hard to engage with.