Showing 8 reviews of 4

7pace Timetracker

Time tracking software for teams using Azure DevOps

4,8 /5 (4 reviews) Write a Review!

Overall rating

4,8 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
Showing 8 reviews of 4
Matt L.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use and Easy to roll into any Azure DevOps/TFS software development processes

Reviewed on 2020/09/03

Every experience with the tool has been positive for both the team and management teams digesting the data coming out of it. 7Pace is also extremely responsive for any support issues or help required, they always seem eager and ready to help when I need them.

Pros

Originally 5 years ago we had this tool installed on premise integrated with TFS 2013, since then several upgrades of both TFS and Timetracker and we are in Azure DevOps and Timetracker cloud. Each installation and upgrade was fast and easy and we were able to keep all of our historical data along the way. The Work Item integraion in particular makes this very easy to introduce and enforce on a software development team.

Cons

When it comes to reporting on time entries I still tend to favor exporting to Excel and do my work there, it would be nice to see some more advanced report building in the upcomming versions like custom pivoting on the tables.

Troy B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

7pace Ease of Understanding and Setup

Reviewed on 2020/09/15

Overall, the integration and features have allowed us to easily transition between platforms, setup new procedures for entries and approvals while maintaining controlled exposure both internally and externally as it relates to the associate time cards for budgeting, reporting, invoices and billing.

Pros

Ability to integrate with other applications along with ease of tracking time against work items. Export capabilities of time data for external reporting and invoicing.

Cons

At rollout, an inability to copy forward work items used from the previous week. We were told this feature is coming but have yet to see it.

Kimberly R.
Overall rating
  • Industry: Retail
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

7 Pace Time Tracker

Reviewed on 2020/08/20

I have worked with many vendors and 7 Pace has incredible customer support. They are extremely responsive and always enjoyable to work with.

Pros

Ease of use! Requires very little training to use.
Saves time for our staff. People are entering their time in the same place they are doing the work.
Accurate time reporting.
Increased capitalization due to accurate and timely reporting.
Benefits our finance team for determining capitalization.
Ability to see the total time for Epics. This helps us manage the budget for the projects/products. Previously we had to wait for an excel spreadsheet to determine if we had over/under spent in labor hours per project, now its a click away.
Love the reporting features, teams can quickly see in black and white where time is being spent in a sprint or over any time span.

Cons

We would like to be able to pull a list of licensed users. As a work around 7 Pace is emailing us a list each week.
We would like to be able to reject a submitted timesheet instead of having to email the individual.

Response from 7pace

Hey Kim, thank you for the review. We've enjoyed working and collaborating with your team as well!

Marc G.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2020/08/25

We have managed to simplify our time entry workflow so much simply by using the DevOps interface to log time and then developed an automated process to extract those time entries and import them to our invoicing system for further processing. The entire experience has been fairly seamless and painless.

Pros

Implementing Timetracker was simple. Using Timetracker is simple. The Customer Support Team is absolutely fantastic. Every time I have had a questions about the product or the API (we have implemented some automated processes using the API), they have responded within a very short time period.

Cons

I think there are a few features that are still missing in order to make it a one-stop shop for all things time-entry related. For example, an improved timesheet entry screen with time blocks & an improved Billable Time recording mechanism.