Managed Security Services
we have been using silversky Managed Security Services over 3 years and love it very much. the services is very stable and we used it daily.
dont have phone app to allow user to connect to the CO-LO. its will be a plus if there is a phone APP to allow the VPN connection.
One of our favorite vendors
I think i did that in the Pros question. We enjoy a very positive working relationship with SilverSky! In every way!
We enjoy Silver Sky's commitment to quality service. As a financial institution, security is our priority, and it is very meaningful when we know every time we call we get a person, who has the answer. When we have a project, it gets DONE - we don't have to call and follow-up. Actually they keep US on OUR toes. We have tried to do some of this in house, and it is even more cost effective to use Silver Sky - AND a better product! They know what they are doing, and have a team of engineers at our fingertips. Worth everything!
I honestly can't think of a single negative thing, or bad experience we've had in all the years we've used them. If I had to choose something it would be - please quit changing the name!
Great products that brings peace of mind
We use this product for Firewall and Content Filtering and I have been thrilled with it. They provide easy to use interfaces and work quickly to get issues resolved.
They offer top notch security that gives me complete confidence that my network is being protected. We have never had any issues with the product (firewall and content filtering) and questions are always resolved fully.
Communication can be a little slow and not very user friendly
Security at it's Finest
Silversky does an excellent job of managing the security of our environment. I always get a call if anything unusual is happening in our firewall, systems, etc. If I need a change made, they are always there to help! The firewalls at all of my locations work as they should and need very little, if any, intervention from IT.
I have had no issues with Silversky's Managed Security Services at all.
Great Protection Comes With A Cost
Vigilant, professional, and easy to work with.
Knowing that our network is protected by one of the best managed security services available.
Primarily the cost of the service. It's expensive, but these days you need the best protection you can find. However, the cost of a security event can easily outweigh the cost of the service.
I have worked with SilverSky, not BAE Systems, for almost 20 years. Again, I like the real person interaction and knowledgeable support team, and responsive. Again, there were times the support person lacks the passion to help (having a don't care mentality).
Instant alerts, real person support, and knowledgeable support team.
Pricy and sometimes, support lacks caring and passion for our needs (what is good for us).