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Lindsay B.
Overall rating
  • Industry: Food & Beverages
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Finally! A sfotware solution that understands how our business works!

Reviewed on 2020/07/08

The OmPrompt team has been first class. They have been very responsive and knowledgeable. They clearly already understood the space and industry, and yet took the time to understand our business specific needs and nuances. The individuals we've had the pleasure of working with have been truly top notch and made the entire design and implementation a wonderful experience.

Pros

The functionality has been great through our implementation and go-live time frame. It performs as designed and with very few issues thus far. The OmPrompt solution makes it easy for our business Subject Matter Experts to identify an issue when one does arise, and correct it quickly.

Cons

In order to drive such great results, onboarding customers was more time intensive than originally planned for. The investment up front to ensure orders are processed accurately and with few touches as possible is worth it, but just a caution to plan accordingly depending on the variety of business rules in your instance.