---
description: Learn how RF-SMART WMS can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: RF-SMART WMS Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Inventory Management Software](/directory/324/inventory-management/software) > [RF-SMART WMS](/software/2034835/rf-smart)

# RF-SMART WMS

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> RF-SMART is a warehouse management system (WMS) that integrates natively into NetSuite to help businesses on the NetSuite platform handle manufacturing, retail, and distribution processes on a centralized platform. 

It is recognized on the Capterra WMS Shortlist and is a G2 leader for WMS.
> 
> Verdict: Rated **4.7/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ICS

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact ICS for pricing information
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based

## Features

- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Audit Trail
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Bills of Material
- Check-in/Check-out
- Compliance Management
- Cost Tracking
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customizable Templates
- Customization

## Integrations (4 total)

- Dynamics 365 Business Central
- JD Edwards EnterpriseOne
- NetSuite
- Oracle Fusion Cloud SCM

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Inventory Management Software](https://www.getapp.za.com/directory/324/inventory-management/software)

## Related Categories

- [Inventory Management Software](https://www.getapp.za.com/directory/324/inventory-management/software)
- [Warehouse Management Software](https://www.getapp.za.com/directory/225/warehouse-management/software)
- [Supply Chain Management Software](https://www.getapp.za.com/directory/333/supply-chain-management/software)
- [Inventory Control Software](https://www.getapp.za.com/directory/773/inventory-control/software)
- [Barcode Generator Software](https://www.getapp.za.com/directory/187/label/software)

## Alternatives

1. [Fishbowl](https://www.getapp.za.com/software/101989/fishbowl) — 4.2/5 (1113 reviews)
2. [Wasp Inventory](https://www.getapp.za.com/software/110443/inventorycloud) — 4.3/5 (358 reviews)
3. [NetSuite](https://www.getapp.za.com/software/9137/netsuite) — 4.2/5 (2028 reviews)
4. [Rentman](https://www.getapp.za.com/software/106621/rentman) — 4.6/5 (241 reviews)
5. [QuickBooks Enterprise](https://www.getapp.za.com/software/115227/quickbooks-enterprise) — 4.5/5 (20636 reviews)

## Reviews

### "RF-Smart Review" — 4.0/5

> **Maxeem** | *23 June 2025* | Medical Devices | Recommendation rating: 8.0/10
> 
> **Pros**: The system is user-friendly, offers great flexibility, and provides an effective and reliable reporting tool.
> 
> **Cons**: - Manufacturing process in our module - specifically the limitation of the mix lot number in build assembly function
> 
> It was an enjoyable learning experience that enabled me to support others in improving their performance.

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### "RF-SMART has made a clear difference in our warehouse operations" — 5.0/5

> **Bryan** | *27 June 2025* | Maritime | Recommendation rating: 9.0/10
> 
> **Pros**: 1. Native NetSuite integration, requires no middleware.
2. User-friendly interface. 
3. Helps reduce errors and improves data accuracy. 
4. Handles complex workflows such as bin management, wave and zone picking, directed put away and replenishment, and cycle counting.
5. Scalable. 
6. Strong customer support.
> 
> **Cons**: 1. Cost of licensing and customization.
2. Hardware compatibility could be an issue.
3. Customization requires professional services by RF-SMART.
> 
> We previously used another WMS that wasn’t meeting our needs, and after hearing positive feedback from others, we decided to switch to RF-SMART. It’s been a much better fit. Our team of 20 users finds it more intuitive and reliable—tasks like sales order picking are now much more efficient. The RF-SMART onboarding and support teams have been helpful and responsive throughout the process. We’re currently preparing to implement Pick Planner and are optimistic it will add even more value.

-----

### "Positive RF Smart review" — 4.0/5

> **Tom** | *28 August 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, integration w/ NetSuite, and product support. The ability to see the same interface on both handheld and desktop displays.
> 
> **Cons**: That more functionality is not included in the base platform package and the inability to print labels from a handheld device.
> 
> Overall experience has been positive.  The user interface and functionality is straightforward, easy to navigate and user friendly.  Customer and product support/demos has been very good.

-----

### "No other WMS for us" — 5.0/5

> **Thomas** | *27 June 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Not sure what we would do without RF-Smart. We implemented concurrently with NetSuite, so we don't have much to gauge the product against. This solution works much better than our predecessor.
> 
> **Cons**: I wish there were a way to show the count of orders in the picking queues. That aside, the product continues to improve, with each upgrade adding functionality that becomes increasingly essential to our daily processes.
> 
> We have had a positive overall experience and support, and sales are both very responsive and accommodating.

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### "RF Smart WMS - 5 stars" — 5.0/5

> **Jon** | *13 August 2025* | Food & Beverages | Recommendation rating: 8.0/10
> 
> **Pros**: Picking handhelds and software are easy to use and intuitive to learn.  Support has alwasys been quick to respond and adress any issues.
> 
> **Cons**: We have concatency issues with the Netsuite integration at times but easily addressed with proper coordination and scheduling.
> 
> Great implementation, training and service.  Upgrades are communicated clearly and with proper lead time for testing.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2034835/rf-smart)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/rf-smart/> |
| en-AE | <https://www.getapp.ae/software/2034835/rf-smart> |
| en-AU | <https://www.getapp.com.au/software/2034835/rf-smart> |
| en-CA | <https://www.getapp.ca/software/2034835/rf-smart> |
| en-GB | <https://www.getapp.co.uk/software/2034835/rf-smart> |
| en-IE | <https://www.getapp.ie/software/2034835/rf-smart> |
| en-NZ | <https://www.getapp.co.nz/software/2034835/rf-smart> |
| en-SG | <https://www.getapp.sg/software/2034835/rf-smart> |
| en-ZA | <https://www.getapp.za.com/software/2034835/rf-smart> |

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