Network Leads

5.0 (30)
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Business management software for movers & delivery industry

Overall rating

5.0 /5
(30)
Value for Money
4.9/5
Features
4.9/5
Ease of Use
4.9/5
Customer Support
4.9/5

100%
recommended this app
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30 Reviews

Marvin
Marvin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

G**n*t on STEROIDS!

Reviewed on 2021/01/16

Pros

This is a extremely robust moving company crm, and yet the Network Leads Team are constantly upgrading with more kick ass features or just making already great features function even more efficiently. The main thing that set Network Leads apart and a step above others is the fact that they are accessible 24/7. Hard to believe in this industry isn't it. Try and see for yourself! Whether it's the middle of the day when your team is working the leads or in the wee hours of the night or morning when you're going through the analytics, there is a convenient help button located in the lower left hand corner. I GUARANTEE if you send them a message any time of the day or night you will get [SENSITIVE CONTENT HIDDEN] or any of the other great team members quick to solve whatever issue occurs. The most amazing part is your entire team has access to them as well. This equals 99.9% uptime. I don't which is better, the software or the engineers? It's like i'm in CRM heaven. Thanks Network Leads!

Cons

NONE! All I have to to is mention it and Network Leads will quickly implement my requests into the CRM. You will not find a more responsive team of developers. These guys have in-house developers not like a lot of other moving company CRM's who contract out their developer obligations.

Response from Network Leads

Marvin, we'd like to thank you for your glowing review - You have our word that we have no intention of stopping and staying at the peak of moving industry systems.

Mary
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Company

Reviewed on 2024/03/04

Excellent CRM, excellent customer service and great overall experience

Excellent CRM, excellent customer service and great overall experience

Pros

It has everything that we need for our moving company and the staff is always ready to offer the best customer service!!

Cons

no cons, we like everything and hope that they wont change anything!!

Response from Network Leads

Hi Mary,

Thank you very much for your fantastic review! We are thrilled to hear that Network Leads meets all the requirements for your moving company. Knowing that our CRM and customer service were on point for you really brightens our day.

Switching from Napta was a big move, and we're glad it's paid off for you. We promise to keep things just as you like them – no big changes that might throw a spanner in the works.

If there's anything you need or any ideas you have, we're all ears. Thanks again for the shout-out!

Best,
The Network Leads Team

sumain
Overall rating
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

this is an best crm.

Reviewed on 2021/06/08

Pros

this is the best CRM I used before. all systems are worked 100%. and I recommend this CRM.

Cons

this software provides good service. but sometimes customer service response lately.

Ray
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best option before the moving season starts

Reviewed on 2024/04/04

Pros

I love the way they have their boards set up. That makes it easy to navigate leads and their automation and marketing features help convert jobs

Cons

I wish I found out about it earlier because I spent years using outdated software

Response from Network Leads

Thank you so much for taking the time to share your positive experience with Network Leads! We're thrilled to hear that our platform has been instrumental for your moving business, especially during the critical moving season.

We truly appreciate your feedback and your trust in our product. If you ever need assistance or have any questions, please don't hesitate to reach out. We're here to support you every step of the way.

Verified Reviewer
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great value and team!

Reviewed on 2022/09/29

Pros

I am new to this software. I have been using an older software from 2013. I am very excited about the features that are available in this software and how knowledgeable the team is about my industry. The team is very friendly and fun to work with as well. I look forward to a long relationship with them!

Cons

I hope to have a feature that can send customers a link with where their crew is currently in the future

Response from Network Leads

We're so happy to have you on board with Network Leads, and even more thrilled that you're enjoying the product! Our team is passionate about helping businesses succeed, and it's great to see that reflected in your experience. We look forward to a long relationship with you as well!

Terrell
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software for Movers on the Planet!

Reviewed on 2021/08/05

My overall experience has been phenomenal! [SENSITIVE CONTENT] has exuded great customer service...

My overall experience has been phenomenal! [SENSITIVE CONTENT] has exuded great customer service skills, and has been very helpful to myself and my team. He has made sure we comprehend many different features of the software so that my team and I can use it to it's fullest potential.

Pros

The software is user friendly, and has everything a moving company needs to be professional and successful!

Cons

The only con about this software is that I didn't choose them sooner!

Heather
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING SOFTWARE! Does SOOO Much!!

Reviewed on 2020/09/03

FANTASTIC EXPERIENCE with [SENSITIVE CONTENT HIDDEN] and his team they are always there and have...

FANTASTIC EXPERIENCE with [SENSITIVE CONTENT HIDDEN] and his team they are always there and have helped me out a TON!

Pros

Texting and email blast for sure LOVE THE automatic emails etc... and 24/7 customer service is fantastic I message at all hours because I am always working

Cons

Learning from granot, and learning how to navigate and use proficiently

Heidi
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Adir is FANTASTIC TO WORK WITH!

Reviewed on 2019/12/05

Pros

Text messaging and email blast capability

Cons

Learning it lol and waiting for everything to be in place but Adir is working very hard and getting things customized extremely quickly!

Response from Network Leads

Hi Heidi,

Thank you for your great review. We will continue to do everything in our power to keep you satisfied with our software. Your feedback has been, and continues to be key in our success and growth.

Paul
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software

Reviewed on 2024/04/10

Excellent, lightyears away from competition

Excellent, lightyears away from competition

Pros

Ease of access, functionality and presentation

Cons

Nothing, everything hasbeengreat so far

Response from Network Leads

Hello Paul,

Thank you so much for sharing your positive experience with Network Leads! We're thrilled to hear that our software has met your expectations in terms of ease of access, functionality, and overall value. It’s fantastic to know that our efforts to provide top-notch service are paying off.

We appreciate your feedback and are glad that the switch from Mover System to Network Leads has enhanced your operations. Should you have any more insights to share or need further assistance, please don't hesitate to reach out. We look forward to supporting your business's continued success!

Best regards,
The team at Network Leads

Nina
Nina
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding product and service!

Reviewed on 2022/10/27

The Network Leads team members [SENSITIVE CONTENT]
have exceeded our expectations with their...

The Network Leads team members [SENSITIVE CONTENT]
have exceeded our expectations with their knowledge and impeccable follow up:)

Pros

Ease of use, and the support to get us up and running has been fantastic.

Cons

Have not encountered anything at this point.

Response from Network Leads

Thank you for choosing Network Leads CRM, Nina. We're glad to hear that you find our software easy to use and that our support has been able to help get you up and running quickly. We appreciate your business and look forward to serving you in the future.

Ron
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best CRM for moving companies

Reviewed on 2024/03/05

Pros

All in one place with great customer service to back it up

Cons

Trully nathing negative to say about the product and services. Network-leads deliver

Response from Network Leads

Thank you for sharing your positive experience with Network Leads, Ron! We're thrilled to hear that our all-in-one solution and dedicated customer service have met your expectations. Your satisfaction is our top priority, and we're here to support your transportation and trucking business every step of the way. Thank you for choosing Network Leads!

Lily
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient CRM Solution for Smooth Moving Operations

Reviewed on 2023/08/30

Our experience with Network Leads has been largely positive. The software has significantly...

Our experience with Network Leads has been largely positive. The software has significantly improved our efficiency in managing moving leads and communicating with clients. The learning curve during the setup phase was well worth it considering the benefits it brings to our daily operations. Our team has adapted to the software seamlessly, and it has become an integral part of our workflow.

Pros

Network Leads CRM Moving Software has been a game-changer for moving businesses we work with as a booking agency . One of the standout features is its exceptional lead management capabilities. The platform's lead tracking system is highly intuitive and allows us to organize and monitor leads with ease. The ability to customize fields and tags according to our business needs is a remarkable feature that enhances our workflow. Moreover, the integrated communication tools have streamlined our interactions with clients, making it convenient to send quotes, updates, and follow-ups all within one platform.

Cons

While Network Leads offers an impressive array of features, the initial setup process was a bit overwhelming although it might have been my teams fault for missing a few meetings. It took some time for my team since they worked with a old software to fully understand and configure the software to match our business processes. Additionally, the reporting and analytics section, although comprehensive, could benefit from more user-friendly visualizations to quickly grasp the performance metrics.

Response from Network Leads

Thank you so much, Lily, for sharing your experience with Network Leads on Capterra! It's great to hear that our CRM has made such a positive impact on your business, especially in managing leads and streamlining communication. We totally get that the setup felt a bit overwhelming at first, and we’re looking into making this smoother for everyone. Your point on the analytics visuals is well taken too; we're on it to make those insights easier to digest.

We're really glad you found the switch worth it and that Network Leads now plays a crucial part in your daily operations. Your feedback is super valuable to us, and if there’s anything more we can do to help or any further input you have, please don’t hesitate to reach out.

Thanks again for choosing Network Leads and for your kind words. Looking forward to continuing this journey with you!

Cheers,
The Network Leads Team

Andrey
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Our experience

Reviewed on 2023/06/20

Pros

We switched to Network-Leads software about 6 month ago and so far we only have positive experience with it. It is simple to use and have lots of tools for automating processes.

Cons

Everything seems to be in orderNo major flows

Response from Network Leads

Thank you for your review, Andrey! We're glad to hear that you've had a positive experience with Network Leads. It's great to know that the software is simple to use and offers a variety of tools for automating processes.

We appreciate your feedback about everything being in order and not having any major flaws. We strive to provide a reliable and seamless experience for our users, so it's good to hear that we're meeting your expectations.

Victor
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect solution for removal companies

Reviewed on 2022/10/11

Their customer support is amazing!

Their customer support is amazing!

Pros

I think it is the only real all in one platform in this industry. Every other system I looked at or tried was missing something or wanted to charge me extra for every little feature. It literally makes me money which is by far the best thing.

Cons

If I'm being picky probably the font size inside a client file - but I just zoom in and that fixes that...

Response from Network Leads

Thank you for your review, Victor! We're thrilled to hear that Network Leads CRM is meeting your needs and exceeding your expectations. Our goal has always been to create a comprehensive CRM platform that is affordable and easy to use, and it sounds like we're succeeding. Thank you for choosing us and for recommending us to others. We appreciate your business!

Marcin
Marcin
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is really amazing!!!

Reviewed on 2022/12/09

The best company I've worked with so far, the service is very nice and friendly. They are always...

The best company I've worked with so far, the service is very nice and friendly. They are always ready to help. I would like to thank [SENSITIVE CONTENT] . Top man!

Pros

is really amazing software, I can recommend this to any removal company.

Cons

Is very easy to use! I don't want to change anything.

Response from Network Leads

Thank you so much for your kind words, Marcin! We are truly grateful to have you as a customer and we will continue striving to provide the best service possible. Thank you for your business and may you continue to experience success with Network Leads CRM.

Shari
Shari
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An Easy To Use Software With Great Customer Service

Reviewed on 2021/11/04

Pros

The customer service team behind this app is the winner. They check in on you, ensure the software is running smoothly from your end and are always quick to assist you with something you don't understand. When new leads pop up in the software, which can also be generated directly from your website by the software, you get an immediate notification on all devices so you miss no prospects. Really simple system to use that allows all needed customization and gives you 2 free phone numbers that you can use to send texts and receive texts from leads.

Cons

I was not an administrator so everything that I used was set up in the way that was necessary to work. No issues on the user end.

Response from Network Leads

Thank you for your kind words about our team, Shari! We're happy to know that you've had a positive experience with our software and that it's been helpful in growing your business.

Illen
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Software

Reviewed on 2021/11/04

Great

Great

Pros

The customer service. The willingness to help. And just the overall love the company has its product.

Cons

So far the team has done a great job in fixing all the issues.

Alternatives Considered

SmartMoving

Reasons for Choosing Network Leads

NL is more fitting for our business

Switched From

Wix

Reasons for Switching to Network Leads

Customer support

Response from Network Leads

Thank you for your kind words, Illen! We're so happy to have you as a customer and thrilled that our team was able to exceed your expectations. We pride ourselves on providing excellent customer service and it's great to see that reflected in your review.

We appreciate your business and look forward to serving you for years to come!

Frank
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome CRM

Reviewed on 2021/09/28

Pros

Its User friendly and the representatives are very helpful. The White Glove onboarding is amazing. I am a happy customer!

Cons

I wish I would have found out about this software sooner!

Response from Network Leads

Thank you for choosing Network Leads, Frank! We are so happy to have you as a customer and hear that you're enjoying your experience. Our team strives to provide the best possible customer service and we're glad to know that we're meeting your expectations. Thank you for the kind words and we hope to continue providing great value and support for your business needs.

Amid
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Satisfied Customer and associate

Reviewed on 2021/08/17

Using it every day

Using it every day

Pros

This software is compatible with all lead providers.

Cons

I haven't came across an issue in operations that Network Leads team couldn't help with, and their system seems flawless

Response from Network Leads

Thank you for your kind words, Amid. We're happy to hear that Network Leads CRM is working well for you and that our team has been able to assist with any operation issues. We strive to make our software compatible with all lead providers and make sure our system is running smoothly every day. Thank you for using Network Leads CRM and giving us five stars!

Johnnie
Overall rating
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software, Great Customer Service

Reviewed on 2021/03/10

We're a moving company and have used different types of software throughout these 10-15 years. I'd...

We're a moving company and have used different types of software throughout these 10-15 years. I'd say Network Leads is the most complete so far and what is more, it's getting better and better.

Pros

The software is constantly being improved by the development team and it's great to know that the guys are willing to help as much as possible and modify their product per our needs and suggestions.
It's an easy-to-use-software, it has plenty of possibilities and options, so I'm pretty satisfied with how things are going.
The customer support team is fantastic, it's always a pleasure to work with them because they are very polite and professional.

Cons

There are some tweaks that I'd like to see implemented but nothing major.

Youssef
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2021/10/12

control

control

Pros

all in one place it help to make the process

Cons

need a training to understand how it works

Alternatives Considered

BigHand Metadata Management

Reasons for Switching to Network Leads

quick and easy to understand

Response from Network Leads

Thank you for the great review, Youssef! We're so happy to hear that our software is helping you make the process easier. Thank you for choosing Network Leads and we hope to continue helping your business grow.

Tom
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exeptionally pleased with both product and service

Reviewed on 2022/11/30

Very helpful and always on hand to help, even with tasks which have been outside of their duties...

Very helpful and always on hand to help, even with tasks which have been outside of their duties they have still gone above and beyond to help.

Pros

Both its easiness to use and effectiveness at streamlining tasks. Very friendly and supportive staff.

Cons

There are no cons from my experience....

Response from Network Leads

Thank you for your kind words, Tom! We're glad to have you as a customer and appreciate your feedback. It's great to know that we're able to go above and beyond for our customers. We hope you continue to find Network Leads CRM helpful and easy to use.

Jackson
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So far, so very good

Reviewed on 2021/08/23

Pros

I'm still pretty early in using the software but have been very impressed with it so far. Still setting things up and am about to go live but can already see the value in it. It's going to cut out a lot of the drudgery and repetition involved in sales, and because it's so customisable I can only see its usefulness improving as I become more familiar with it. Am looking forward to saving a lot of time and closing more sales thanks to the seeming efficiency of the CRM.

Cons

Nothing I dislike about it although I hope that the software continues to improve in response to user feedback. Given the level of attentiveness I've received so far I'm very optimistic this will be the case.

Response from Network Leads

Hi Jackson, Thanks for your genuine feedback. We are looking forward to helping you dive further into the various options available with our platform

Shawnetta
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very good to use

Reviewed on 2020/07/15

Everything I have requested has gotten done. The software is easy to use and anytime I have an...

Everything I have requested has gotten done. The software is easy to use and anytime I have an issue it is addressed immediately.

Pros

What I like most is how easy it is to create an estimate and how quickly they respond to issues.

Cons

It costs more than all other softwares out there which could probably be a con if another software offers the same features for less money.

Stuart
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Move Software

Reviewed on 2020/11/07

Network has been awesome to work with. They are very responsive and constantly bringing new...

Network has been awesome to work with. They are very responsive and constantly bringing new updates out.

Pros

Good lead management. Good customer interaction platform.

Cons

We would like to be able to connect outlook to it to record all customer emails automatically.

Response from Network Leads

Stuart, we'd like to thank you for your Great review - We hope to keep serving your company's needs, and further developing our system to keep making things easier for you and your team.