Craftybase Reviews

I sell knit products, and it’s been fantastic at tracking everything I make and sell as well as the yarn I buy.

I wish there was a way for the recipe to be updated from the manufactures. Right now, figuring out how much yarn I use per product is a manual process, and it’s one of the most important parts of my price estimates.

It works. It’s robust, perhaps more so than I need. I’m a Gen-Xer, so I don’t mind the old-school UI

The interface with Square Online is a nightmare. Why can’t Information flow both directions

Good value, good customer service, gets the job done! As long as I keep manufactures and supply purchases up to date, my inventory is accurate and the program helps me not run out of materials, or over-purchase.

I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing tips from other users. It isn't intuitive in the program to bundle items together. Rather, other users share how they make it work.

This software allows me to track not only products and materials, but also component parts.

Setting up all of my materials, then components and finally products was a little confusing.

The ease of use in setup and management made it a great choice and a huge improvement over traditional spreadsheet management. One of the determining factors for me was being able to create and sell bundles that include multiple products that I had trouble finding with other tools. It also integrates easily with a number of viable eCommerce platforms.

I would love to see more feature related to managing finances like cash flow, balance sheets, and financial planning tools

I love the materials and recipe and product screens. I also love the reports but wish that instead of just taxes it would have gst pst for Canadian.

I wish it would update products into Shopify. Sharing both ways

Allows me to track, price and log my materials, products and sales with ease in one place. Saves me time and multiple spreadsheets abs helps me keep on track of my small business

It takes a while to work out how best to use the system and it can be time consuming logging materials, products and manufactures

Everything works great so far. The ability to build bundles of products is helpful. Being able to assign and track lot number is great. It has really helped us track inventory and especially the actual cost to make products.

Setting up the bundling is a bit complex plus you have to store all the inventory info in the components instead of as a product. It is also quite complicated to merge products and variations/options if you have multiple sites integrated.

Craftybase was easy to set up and has thus far been pretty intuitive to learn. I was manually entering inventory into a spreadsheet before this, so switching over to Craftybase has saved me SO much time. The automations make inventory management for my jewelry business super easy.

There were one or two things that I couldn’t quite grasp initially, there was also an issue with my sales channel not updating but their help team has always been able to explain or fix any problems with efficiency and kindness.

Easy to record purchases and recipes. It helps with pricing products.

A little bit of a learning curve and it’s more expensive than other options

I like recipe function as it's necessary for my gift boxing business.

The price is a bit much for what I use it for *solely inventory management - not for COGS or anything.

Support non existent when looking for help with their software, they also delete and censor posts in the “Facebook community” to stop people giving honest feedback (including customers)

Handles bundles and lots really counter intuitively, can’t keep finished product as inventory

My favorite features are supply ordering versus use breakdown ie purchase the supply by the foot and then use by the inch. The product recipe section is easy to set up and fantastic in usability. It makes tracking manufactures a breeze

I wish there was a better way to track payments. Right now it's just a check box. I would love to see a date and pay method field.

Also would love the ability to print invoices without having to download them first.

Affordable with different tiers and features. Great inventory program for small handmade business. Integrates well with e-commerce platforms and Etsy. Great response time with customer service. Web based and accessible from any computer. Ease of running different reports.

Would like to see some additional customization options with bundles/gift boxes and recipes. Would like to be able to add amounts of materials in more than one type of measurement (metric, US customary units) Also more customizations with reports

Everything I need is in one place- my inventory, my product formulas, my orders, my expenses, my financial reports. I would be lost without it!

Big time investment up front inputting materials and expenses, but pays off in the long term. A bit of a learning curve and a few small functionalities missing ( it has trouble handling product bundles) but the pros far outweigh the cons for me.