VoIP.ms Reviews

If you are looking for a VoIP solution with a lot of features. VOIP.ms is the best.

difficulty of integration. Too many features hard to understand.

Very easy to use and integrate into your business

I have not run into anything that was a problem.

Good IVR and voicemail abilities Easy to set up and manageGood pricing

Lacks some of the bells and whistles offered by competitors

Reliable, customer service is great. Voice quality is very good. No echoes.

Failures, Sometimes hard to decipher & fix.

VoIP.ms is simple to use with an extremely powerful portal for configuring advanced services.

VoIP.ms suffered from a DDOS attack and was rendered unusable at the time. Hopefully, recovery plans have been put in place so that we are not exposed again!

Ease of use, works with current pbx system

I wish that didn’t charge for SMS and wish didn’t charge per minute/per number cause can add up.. wish could just have One unlimited plan and cover all your lines..

price and features are great. I am a technical person so it is easy for me to learn and implement for work and personal.

you guys check a lot of boxes. my needs are modest.

I ported in my Canadian mobile number and was able to access 2 factor sms alerts while travelling.

The feature rich interface can be overwhelming when you are hunting for a simple option.

The first thing that drew me to VoIP.ms was the customization and ability to not spend a ton of money on a phone system for myself or my business. I absolutely love the low cost and the self-management of the platform. The support has been great when needed as well.

While it is great to have a self-managed service, it can be difficult to understand some of the terminology. That said, VoIP.ms is wonderful when it comes to having a thorough knowledge base. It's quite a bit of reading, but you can easily find what you need and learn the ins and outs of the system pretty quickly.

I use Voip.ms as my primary business line. No matter where I am in the world, I can always forward it to my local sim or Google voice and I have a true 'one point of contact' solution.

It's not intuitive to set up. I gave it 3 stars for setup... if you're patient, you'll be fine, but it's definitely not plug and play.

Quite easy to set up and use, especially considering how many features are available. Excellent pricing.

Prefer not to require a fax number to send a fax via the web portal. I liked this feature more when it didn't require a monthly cost for a fax number. Would love to be able to block a number by simply dialing a star code after the call is received and then be able to further manage those blocks via the web panel. Would love to have voicemail transcription to email if not already available. Maybe make VOIP.ms branded hardware available, as well as a soft phone app.

I signed up for voip.ms because of the very low cost of the services. I use the service with my own Cisco ATA device, and it was easy to set up with the help of the documentation that is available from voip.ms. I had also reached out to voip.ms for assistance in the past and they were very responsive and helpful.The quality of my calls with voip.ms are excellent, and I am always kept advised of any downtime due to network maintenance, which does not occur frequently.

In the past voip.ms was subjet to a Denial Of Service attack which affected service for a short period of time, however voip.ms did a great job of communicating with customers to advise them of the status of the service. There have been occasional outages due to maintenance, but these are always scheduled for early morning hours when I do not use the service.

VOIP.ms is a very affordable, highly configurable, full-featured VOIP provider. They are compatible with all major equipment providers and soft phones and once setup, everything is easy to use and reliable.

There is a learning curve to configuring various services.

Customer service is very responsive, the quality of the call routing, and the reliability of the system has always been great. There’s a lot of feature and flexibility available for configuration. There was a denial of service cyber attack a few years back, but I think the team responded in the most appropriate way given the circumstances. Their services have been flawless before and after.

Voip.MS is a service for businesses and the residential power user. Not not intended for the common end-user, so knowing that there really isn’t an issue with the services provided.

The services are easy to sign up and configure at an affordable price point that doesn’t break the bank.

The UI is starting to feel dated, so a refresh of the primary interface would be a welcome change.

I’ve been using VOIP.MS for years since grad from school to found my business. There are many features that I won’t find a competitive alternative. I like how flexible I can manage my bills for different numbers and hosting sites. The text message feature is also a life saver that saves me from making a lot of phone calls. It’s stable, reliable and accountable.

Setup is a little bit complicated before you can start using it. Lack of a good mobile app is a pain. Once you setup everything, its amazing to watch the ball rolling but the setup requires some reading and efforts, and possibly some chats with customer service.

I got sick of the local telephone companies and when I moved to a new internet provider, this was the time to get rid of my phone account once and for all. The price is great, but what I really like is their tech support to help configure the phone line as well at port it from the phone company.

It is a little tricky to set up, but then their great customer service made up for that instantly.

Web accessible for maintaining the whole system. Cost vs functionality cannot be beat! Many other providers contact me try to sell VoIP services and can never come close to the cost of VoIP.ms. We are Canadian and so is Voip.ms.

I find the Canadian invoicing a pain. Also the auto draw. I'd rather have a specific invoice emailed and the auto payment taken for that invoice. Currently, you can auto-load your account with at a certain threshold, but then for the inoice, you need to generate it. This means you need to keep track of the last date you did this or the invoice may not reconcile with your card statement.

Easy to use. Simple to setup different DID's, easy to assign the DID's to different Points of Pressence. Quality service at unbeatable rates.

Nothing, everything has been golden. Anything I had a hard time with (which was rare). Support was able to assist.

Easy to use, reliable and great quality.Used on several projects and always had good experience with the serviceLow prices and tons of features.

They don't always have DIDs where I need them, but they are always adding!

It is dependable and performs exactly as you would expect. It provides services well and can be relied upon to work as it says it will.

The website is Clunky and aside from aesthetics has not been updated recently. It shouldn't have to be so hard to reconfigure your lines.