iMIS Reviews

The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products.

If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations.

To be very honest we inherited this product from a previous staff. I believe that the implementation of this product on our end was poorly organized and thus, has lead to it not meeting our needs.

Over all we've had issues with the program set up not being fully comprehensive and thus, huge chunks of data are getting missed with our members

It's very friendly user. It captures everything I need for my fundraising needs.

I have nothing but good to say about IMIS.

If we're willing to pay a consultant to help us set it up, the possibilities for features and functions are huge.

Functions are unreliable.
The iMIS Cloud version is still in it's first couple years and there are still many bugs being worked out.
Billing, even "AutoPay" is heavily manual on the staff side.
For a small staff, iMIS just is not manageable.

It is easy to create and generate new pages with supported iParts
The iMIS support teams provide quick and helfpful response

It's hard to perform custom codes or adjust the out of box parts
The page loading speed is relatively slow compared to the SASS applications.

Seems to be easy to enter information into the database.

Have issues with password reset and system admin errors. I think some of it is not cleansing the database but these are easy functions and should work regardless.

A single source of truth for our member data as well as the ability to build a website but to continually update and improve the site.

Not really any cons, you just need to learn to drive iMIS to work for you, we are in our 3rd year of use and 99% of our daily use is done within our own team with the odd support request for assistance.

Membership and Meeting Management is the most impactful tool in using iMIS.

Customization and flexibility. Anything that is outside the box is extremely expensive to program

I love the integrations with other software. Makes great use of our membership database!

The learning curve. It's not WordPress, so you can't go into it thinking so. However, it's easy to pick up and the more you use it the easier it gets.

iMIS is build to meet the needs of changing technology. When new technologies come along you don't have to start all over again. There is a large body of third party providers to tie into any additional systems you need and they have an outstanding "independent" user group that is extremely helpful.

Learning the reporting system can be time consuming at first but as you get familiar with it that too is a very powerful system that lets you get whatever information out of your system that you need.

Full integration with CMS RiSE, ease of extracting data through reporting system

Some components (or modules) tend to be expensive, use limitations to "licensed users" only

- easy to use software
- lots of different options included in out of box software
- decent third party application integrations available
- IQA's are very easy to use and set up
- Marketing and Process Automation also are easy to set up and use

- our association needed to build quite a few custom pieces to meet our needs via a 3rd party
- some limits in some areas
- complicated scripts/reports don't transfer over well into iMIS web, need to overhaul reports to make them work

This is a very tough question for me for several reasons. One is that I have no experience with any other product. Two is that at one point when E-Series failed to live up to expectations we brought in ISGWeb to do many of the functions that I like the most. Three we have not transitioned to rISE yet.

The cost, now I do not know how much other software is in relation to what we get for our money but It seems pretty expensive to do anything and the license fees are high.

Ease of use, flexible in reporting querying, agility

Difficult to upgrade from one version to another

We had a unique set of needs for a CRM and iMIS delivered! We have been able to customize the back end and hook other programs up using API. It has made our processes so much easier.

There was a bit of a learning curve when getting the system set up, but once you get the hang of it, it's fairly easy to navigate.

The ease of updating the website using Rise. Very user friendly!

I can't think of anything that I don't like.

It gives you the output you want most times in reports. If you can't get what you need the TS Team helps you get what you need.

The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete.

The front end user have option either on the desktop or the web. I enjoy working with the extra tables and looking forward to start reporting in MS SSRS service.

New User Credentials tab for the login security, we are having to many issues with it and the can no one help use. The logon does not change if the email is updated in the profile. It is very messy.