--- description: Learn how Okendo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Okendo Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Okendo](/software/2035751/okendo) # Okendo Canonical: https://www.getapp.za.com/software/2035751/okendo Page: 1 / 10\ Next: [Next page](https://www.getapp.za.com/software/2035751/okendo?page=2) > Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. > > Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Okendo With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 17,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 223 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Okendo - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$19,00 - **Pricing model**: Other (Free version available) (Free Trial) - **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available. Essential: $29 per month Growth: $99 per month Power: $299 per month Advanced: $499 per month Enterprise: Please contact Okendo directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States ## Features - API - Activity Dashboard - Campaign Management - Customer Profiles - Customer Surveys - Customizable Branding - Customizable Reports - Dashboard - Data Import/Export - Email Reminders - Loyalty Program - Multi-Channel Campaigns - Multi-Channel Marketing - Negative Feedback Management - Performance Metrics - Ratings/Reviews - Referral Tracking - Reporting & Statistics - Response Management - Review Badge Management ## Integrations (39 total) - AfterShip - Afterpay - Alloy - Athos Commerce - Bazaarvoice - CartHook - EcoCart - Friendbuy - Google Ads - Google Analytics 360 - Gorgias - Justuno - Klaviyo - Linnworks - LoyaltyLion ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software) - [Customer Loyalty Software](https://www.getapp.za.com/directory/204/customer-loyalty/software) - [Referral Software](https://www.getapp.za.com/directory/742/referral-marketing/software) ## Alternatives 1. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [TrueReview](https://www.getapp.za.com/software/2043135/truereview) — 5.0/5 (150 reviews) 3. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews) 4. [Yotpo](https://www.getapp.za.com/software/91286/yotpo) — 4.5/5 (375 reviews) 5. [NiceJob](https://www.getapp.za.com/software/110189/nicejob) — 4.9/5 (202 reviews) ## Reviews ### "Fantastic product & team" — 5.0/5 > **David** | *11 February 2024* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I work at a Shopify+ agency and we use Okendo's products extensively for our merchants. We have done 30+ installations of the various products. Okendo is a fantastic platform that I would highly recommend to any eCommerce merchants. The features available in each of their products is well thought out and enables any merchant to create and identify Superfans. The integration with Klaviyo in particular is absolutely invaluable. The onboarding experience is also always top-notch, and customer service is always a very high quality. > > **Cons**: Although I am forced to fill out this section, I don't see any cons about Okendo. ----- ### "Excellent Platform with Responsive Support and User-Friendly Features" — 5.0/5 > **Sheena** | *14 October 2024* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Okendo is incredibly user-friendly, and the ability to customize review requests and display formats has been a huge benefit. The seamless integration with our existing tools and the responsive support team are definite highlights. > > **Cons**: There isn’t much to dislike. If I had to mention something, perhaps a few more built-in customization options could make things even easier, but it hasn’t been a real challenge. > > Our overall experience with Okendo has been excellent. The platform is very intuitive and easy to use, making it simple to collect and manage customer reviews. The support team has been fantastic—always responsive and quick to assist with any questions we have. Okendo has made a significant difference in how we showcase our reviews, and we couldn’t be happier with the results. ----- ### "review" — 3.0/5 > **Marc** | *25 July 2019* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Ease of use and automatic review push feature. > > **Cons**: limited features, can not connect reviews to google. ----- ### "A complete and reliable reviews platform" — 5.0/5 > **Carolina** | *17 November 2025* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Okendo is that it actually delivers on what a reviews platform should do. We moved from another tool that was missing several features, and Okendo had everything we needed from day one. You can tell they are always updating and improving the product, which makes it feel like a solid solution for the long term. > > **Cons**: The only thing so far is that the platform can feel a bit overwhelming at first because it has so many features. But it has never slowed us down. The onboarding team has been amazing and made everything very easy. > > My overall experience with Okendo has been great. The onboarding was smooth, fast, and extremely well-supported. Implementation was quick, and any questions we had were answered right away by their team. Their support has been consistent, responsive, and genuinely helpful, which made the whole process much easier than expected. ----- ### "Decent introductory review platform" — 4.0/5 > **Josh** | *04 October 2024* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: Gives me an opportunity to integrate verified customer reviews on my website to give new customers an opportunity to see what current customers think of each product. Customer service has been fantastic\! They reached out to me about optimizing my usage of the service and their team made the updates for me. > > **Cons**: The base tier plan is limiting to what I can do. I understand that it acts as an intro tier, but the fact that in order to sync reviews with my Klaviyo flows has a significant jump in price makes it not worth it at my company's early stage. The costs for a lot of the services/features is not worth it unless your website is seeing ~10K sessions/month, so as a small business that only gets ~3K sessions/month and ~50 orders per month, the cost for the additional services aren't worth it quite yet. > > I see opportunity to grow with Okendo and add more of their services as my increased store sessions and revenue grows. There's only so much I can do with the base tier, but the customer service is top tier even with them fully knowing I am using the base plan. If there was a way to use the additional services at a lower cost based on website traffic volume, I would enjoy Okendo even more. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.za.com/software/2035751/okendo?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2035751/okendo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data