Corpay Reviews

It has made the e-commerce payment method effortless. It supports virtual cards which getting popular every day. It has a clean UI with auto invoicing. The customer support is extremely good & praise-worthy.

Implementation of the software is pretty complex. It will be best if they provide a handy user manual or tutorials to set up the software.

When it comes payment processing Corpay offers great features and is very helpful for most of our accounting needs.

It meets its core business and no dislikes.

The product is Integrated with Dms, for the most part

Vendors have experienced some delays in payments and billing

We use this for Quick and easy payments.

I Haven't found a problem yet with the product!

It is a safe option for our many customers to pay their invoices paperlessly without worrying about security/fraud or delayed mail as they are one-time-use cards and processed fast. The remittance comes to my email which is convenient.

Customer Service is usually slow as they are busy. If you have an issue with a card payment expect to wait a few days before you hear back. It is rare that I need to reach out to them, though.

Ability to pay vendors using ACH, checks, and credit cards

The integrations are clunky and require the same amount of manual work. Does not integrate Procore which makes for manual setup for contacts

The ease of sending payments and the file upload into Corpay is simple. Corpay was able to convert some of our vendors to other types of payment ie ACH of Credit Card. If any vendor is paid via credit card we receive a rebate at the end of each month.

That vendors that had not received a payment from Corpay in the past but were enrolled in master card were not contacted prior.

what I liked the most was the use of Nvoicepay and the security of the payments

so far I haven't found any complication with corpay it works well for me

very easy to use and very good interface . secure payment enviroment

as a user i cant void payment if appears an error

This product is very easy to use and an excellent tool for outward facing customers. It allows our customers to enter any and all relevant information we need to ensure invoices are paid timely and accurately. Integration with our existing processes were no issue at all.

I have had no issues with the software itself at all. The only suggestion I would make is being more precise about follow up emails regarding overpayment emails, or any refunds type emails of that nature. I tend to get several responses and reminders on the same Nvoicepays of this type.

We like that it takes the burden off of our Accounts Payable personnel to print checks, stuff envelopes, add postage and mail. It saves so much time for those employees and it saves the company with postage expense, check stock expense and the expense of envelopes.

The only issue is that I would like NVoicePay to follow up a little bit better with our vendors to try and get them to switch from paper checks to either ACH or credit card payments and explain to them the ease and benefits rather then just mailing them paperwork.

I love having the ability to easily look up transactions, seeing where they were posted, what PO was used, how it was paid, ect, all in the same screen. It has saved us an incredible amount of time.

If the accounting distribution for an invoice is changed internally, the new accounting information doesn't show under the "view chart of accounts", it will still show the old information. It can be an inconvenience when training someone new if they rely on checking to see where it should go. Easy to overcome, if the invoice is fully voided/re-posted, it will update it correctly.

the software works well with our accounting software and is so easy to use and navigate.

as the user i am unable to void a payment if an error is made. I have to have one of my approvers stop what they are doing and void it.

Much less labor intensive than writing manual checks. Can pull reports as to amounts due at any point in time.

After selecting which invoices to pay, I would like my payables person to be able to print a report to show me.

Nvoicepay integrates seamlessly with our accounting software, so the transition from our previous process was simple and required very little training. In fact, integrate may be a strong word because Nvoicepay appears to simply be part of our existing accounting software. The website where payment details reside is user friendly and concise. Our team loves that payments are more secure and that we can process payments from anywhere. And Nvoicepay's customer service is unmatched. Onboarding was a breeze. Response times on help cases are never more than one day.

We do not have any complains. Nvoicepay has taken all of our suggestions to date under consideration and has even made adjustments to their software to accommodate!

Support is top shelf. On the rare occasions that we need support, they are wonderful to deal with and quick with handling any issues.

Nothing I can think of with the software. We have been using Nvoicepay for several years, it works great in our DMS (CDK). It makes the task of accounts payable so simple and easy.

IT'S EASY TO SEE EVERYTHING IN ONE SPOT AS FAR AS WHAT'S OUTSTANDING AND SEARCHING THINGS IS A BREEZE

CUSTOMER SERVICE USUALLY DOESN'T GET BACK TO YOU UNTIL THE NEXT DAY SO THAT'S TOUGH WHEN YOU HAVE THINGS THAT NEED TO BE ANSWERED IMMEDIATELY, A CHAT FEATURE WOULD BE NICE.
IT'S NOT EASY TO RESEARCH OR ANSWER SPECIFIC QUESTIONS A VENDOR MAY HAVE ABOUT A PAYMENT WITHOUT REACHING OUT TO NVOICEPAY AND THEY DON'T LIKE TO REISSUE THINGS WHEN THERE IS AN ISSUE.

Ease of use, timely payments, customer service is excellent. Nvoice pay has considerably streamlined our vendor payments.

After using this software for 3+ plus years we have not had any issues and are completely satisfied

It is simple, easy to use, easy to keep up with.

None, you can pretty much keep up with payments.

I like the simple interface and all the information that you need is at your finger tips. Also, the customer service is out of this world.

There is no way to see any past cases/issues that you may have had in the past. You have to store any issues in your email.

corpay is one of the easieast to integrate accounts payable software in the market. It is quite compatible with our current infrastructure.

My erxperience so far with corpay is extremely good, so I do not have any negative arguement to share here.

The ability to pay multiple invoices from multiple stores at one time

Would like the ability to see more detail on the summary