Kissflow Reviews
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56 Reviews
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
We improve workflows and dashboards with Kissflow
Reviewed on 2024/04/10
Its integrations provide pre-built interfaces to automate specific processes and data exchange...
Its integrations provide pre-built interfaces to automate specific processes and data exchange between systems, and the workflows are incredibly easy to use, even for those without development experience.
Pros
Kissflow has been an integral part of the operations team's workflow development for several years, serving as a connector between our various IT platforms. At first, we focused on its Workflow feature, but now we are exploring its Dashboard feature and its Application feature.
Cons
Workflows and Boards do not have an adequate development and testing environment, which hinders the ability to implement an industrialized development process.
- Industry: Individual & Family Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great workflow management software
Reviewed on 2023/12/01
Overall, Kissflow has been able to address our company needs and the company is constantly making...
Overall, Kissflow has been able to address our company needs and the company is constantly making improvements on the software.
Pros
The software support is incomparable, and once the workflow processes are developed, the customer experience is pretty seamless and predictable
Cons
Limited API support, notifications and reminders could be much better, and since it's a no-code environment, building conditions into the workflows is very time-consuming.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
It was great. Then they made a new version and "migrated" us...
Reviewed on 2021/04/20
Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it...
Seriously regretting spending the investment in this system. Unfortunately we are now stuck with it while I plan an exit strategy. At least with their new pricing model the other options are actually now quite competitive. Do yourself a favor and go with something more established with long term stability.
Pros
It was a great tool. We built our entire set of business process controls using it. There was a steep learning curve and a few limitations that we had to work round but over all it worked.
Cons
We came to rely on this software and then were forced to move to the new version.
Massive price increase.
Migration was a disaster. The process was slapped together and not a single workflow actually worked afterwards. It has taken me a month of painstakingly testing every field and formula and fixing almost every single one to get it working again. I have ended up fixing almost everything myself as the "migration specialist" seems to think that the way to fix an error in a workflow is to simply delete the formula causing it... no more errors. no more actions either.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use BPM Software
Reviewed on 2021/01/31
It is an easy to design, deploy and use Business Process Management with low code. We have been...
It is an easy to design, deploy and use Business Process Management with low code. We have been able to digitize most of our business process using kissflow and our approval process have been faster thereby reducing our cost of running business.
Pros
Ability for me to design and deploy my business process workflow, project and cases almost immediately with little or no support.
Cons
The features I would like to see introduced is the ability for me to convert my tables into PDF without any external integration.
- Industry: Farming
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Approval Tools
Reviewed on 2021/03/03
The sensation when making form customizations according to the desired template is very good but...
The sensation when making form customizations according to the desired template is very good but the absence of a table feature makes this tool a little incomplete
Pros
This tool is great, easy to use, no coding required, just drop & drag you can create the form template you want
Cons
The subscription price was high enough that I didn't choose it and chose tools with the same advantages and cheaper
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
This software is very useful for our company
Reviewed on 2023/11/29
In general i am very happy with kissflow
In general i am very happy with kissflow
Pros
Easy to implement new processes
Now is more easy prepare new workflows and we can automatize more process
Cons
the link with sharepoint or the backup users is necessary for us
We need a better interface in the mobiles, specially with the text fields
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Solid but unspectacular
Reviewed on 2019/12/05
KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding...
KiSSFLOW is a net positive for my organization. It allows all parties to stay in the loop regarding how a task is progressing and ensures that a chain of command is followed.
Pros
KiSSFLOW is an efficient way to manage work processes involving multiple employees. Administrators can customize their own form fields, determine who each form is routed to and who gives final approval. Users can ask questions and provide feedback throughout the process.
Cons
KiSSFLOW can be a little bit pricey for larger organizations that have a lot of users. If you’re just looking for a simple task management system that requires little management or back-and-forth communication, there are cheaper (sometimes free) options out there.
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workflow Automator
Reviewed on 2023/12/26
Overall kissflow is very useful for our organization
Overall kissflow is very useful for our organization
Pros
Wokflow creation is very easy in kissflow and duplication of process also very helpful
- Industry: Program Development
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kissflow is the best digital workflow management software.
Reviewed on 2020/12/02
My overall experience was great. This software has given me speed up my work. It's very helpful for...
My overall experience was great. This software has given me speed up my work. It's very helpful for business workflow and a user-friendly tool.
It is very easy to use and very effective.
This is my overall experience and It's was great.
Pros
I have an IT firm where I have 5 employees. It took me a long time to maintain my work and I had to face a lot of problems. But I have saved a lot of time since I started using Kissflow and I can easily get things done by my staff.
You can add descriptions and attach files to each project, which is very important for a project.
I can easily see which project is active, which is on hold, and which is complete.
It is very easy to use.
Kissflow has increased the speed of my work, I am very satisfied using it.
I did a little research on Kissflow and saw that there are many options that will make your business easier.
I got everything I needed for my IT firm here.
Cons
The least I like about this software is that it would have been a little easier if I had added the option of exchanging messages with each project. Here again, you have to add a new text field to exchange messages.
After all, I like everything, because it's the perfect workflow management software for my IT firm.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile project manager
Reviewed on 2024/01/08
Pros
Ther user interface is an amazing performance.workflow management is very easy.no code platform.
Cons
No issues still I don't have with kissflow.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Customize project systems and workflows to suit every need
Reviewed on 2022/02/05
KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety...
KIssflow’s multipurpose functionality provides a unique broad spectrum solution for a wide variety of project needs. We have used it to build forms for progress tracking, task assignment, MVP development for field testing, etc. And with its great user interphase, there is little to complain about.
Pros
Kissflow is one of the most multipurpose software tools I have ever used. Allowing us to easily build out newly proposed features as stand-alone programs for easier field testing and data management to fully assess them before incorporating them into the structure of the bigger product or project.
Cons
Reporting and insights analytics are much harder to manage for bigger forms with much heavier and diverse datasets.
- Industry: Outsourcing/Offshoring
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Breakthrough time consuming traditional workplace practices.
Reviewed on 2021/01/15
KissFlow is the perfect tool for bridging the workflow gaps between various functions in the...
KissFlow is the perfect tool for bridging the workflow gaps between various functions in the company. Our lead time has been reduced and helped our internal team members increase their overall productivity by spending on high impacting tasks instead of working on manual data entry which is time consuming.
Pros
The product support personnel has been very helpful and always available when needed to help us fix a problem in the back end.
Cons
The transition from the Old KissFlow to the New Version should have done differently one step at a time. We found out that there are a few fields that have been changed or no longer supported in the new version which is causing a setback, particularly in our Operations. Luckily, KissFlow support personnel has always been there to help and guide us with getting back on track.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
BPM system with lots of customization available
Reviewed on 2023/12/12
Pros
I like that I can create the exact workflow that I need for our use case. The system can handle most requests and is extremely customizable.
Cons
It's not as intuitive as I would like so I often need to enlist the support team, however, they are always readily available and quick to respond and help me.
- Industry: Writing & Editing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Kissflow Review
Reviewed on 2023/12/01
Good overall, its been a helpful tool too use.
Good overall, its been a helpful tool too use.
Pros
It works great for automating and digitizing many different kinds of work flows. Its also very customizable and helpful with a diverse range of tasks and needs.
Cons
The search function doesn't seem to work very well when trying to search specific documents within flows. It doesn't seem to find the documents very well unless searched or typed a specific way. The search range needs to be a lot broader.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kissflow for management and approval
Reviewed on 2023/12/01
overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly...
overall, i like using kiss flow it makes life much easier for me; as I said you can see excatly where the kissflow is lying and follow up on it
Pros
Easy accessible; easy to use; set up in a way that everybody can use it
Cons
sometimes it is very slow or we struggling to get access in to kissflow
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It's a 9 out of 10 for me
Reviewed on 2023/12/14
It is an 8 for now, for the dashboard not properly displayed on our screens
It is an 8 for now, for the dashboard not properly displayed on our screens
Pros
Makes task delegation easier, helps manage/track tasks.
Cons
It is somehow glitchy at times and right now we can't see the dashboard
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
From 3+ years of using kissflow, It is a great platform that could still be improved.
Reviewed on 2023/12/13
Pros
Ease of implementing new business workflow
Cons
The permission feature is not ideal and not practically viable.
Customer support does not know much about Kissflow's features and limitations.
- Industry: Glass, Ceramics & Concrete
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great workflow solution
Reviewed on 2023/11/30
Pros
Kissflow has a few key advantages. The first is user friendliness which helps to take the system to various levels of stakeholders. Also, Kisflow is easy to customize according to the business requirement which saves a lot of money spent on developers
Cons
Sometimes Kissflow is a bit complicated to introduce formulas and field restrictions.
Alternatives Considered
Microsoft Teams- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Very very mediocre tool!
Reviewed on 2022/11/13
Pros
Kissflow is a very very mediocre project management tool.
Cons
This application commits a lot of things however it's features are very very buggy
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Video Editor
Reviewed on 2023/11/28
Pros
I like that they added a filter feature so you can keep your tasks organized by the current day.
Cons
The browser notifications do not work. I have to refresh the page to see new tasks. I have to rely on my email to know when a new task came in.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Kissflow Review
Reviewed on 2022/12/01
Use it daily and I find it quick and easy to use.
Use it daily and I find it quick and easy to use.
Pros
How easy it is to use. This is mainly due to the amount of purchase orders that I have to raise daily.
Cons
Searching for a PO in the search box could be easier if key words that were written in each PO was allowed / found.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Kissflow Review
Reviewed on 2023/11/28
It is very easy to learn and very customizable to your specific needs.
It is very easy to learn and very customizable to your specific needs.
Pros
I love the customizable checklist and other options for our company.
Cons
I haven't found any yet. We have been using it for about a year.
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Process flow
Reviewed on 2018/12/16
Kissflow has become the major tool for management our service request and fulfillment process. This...
Kissflow has become the major tool for management our service request and fulfillment process. This helps to know at a glance the status of any activity in process and the corresponding activity to be performed next.
Pros
Kissflow helps me to track the status of activity in our service fulfillment process.The Nudge option helps to prevent any delay in assigned activities in the process.
Cons
The software solely dependence on the internet without an offline option
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Kissflow review
Reviewed on 2023/12/08
Pros
the Kissflow has an Easy interface
easy to use
Cons
the kissflow product lacks some of the basic functionalities
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great but there are places for enhancement
Reviewed on 2023/12/01
Pros
Porcess automation
Approvals
Notifications
Documents upload
Cons
No. of users limitation
Price increase of monthly subscription
Limitation of forms design
Can't share reports via links
No tools specific to link Dynamics aX 2012 ERP
Or to link menaItech (a leading HR software in the middleeast) for IT amateurs.
Native English speaker in the team would make the software look more international.