15 reviews

Yellow Messenger

AI conversational platform for creating chatbots

4,7 /5 (15 reviews) Write a Review!

Overall rating

4,7 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
15 reviews
Tanvish K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yellow Messenger Review

Reviewed on 2020/10/27

I had a great experience while working on the YM Platform. My team was amongst the top 14 in the Hackathon organized by Yellow Messenger. An overall pretty good tool for developers likes us.

Pros

1. Ease with which we could use.
2. Collaborative work I could do with the team.
3. Functionality at its best.

Cons

1. didYouMean didn't work for us automatically which was suppose to run as per the YM Team.

Akshay M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Efficient Platform to Build your Chat BOT

Reviewed on 2020/06/24

Pros

I came to know about this tool when their team organized the training event and i participated in that training. After the completion of the training i started building a Chat BOT through their tool and its UI is very easy for a person who is looking for the career in this field. Everything is so simply structured that i did not face any challenge while doing development or testing of the BOT.

Cons

Sometimes the BOT does not efficiently work on every browser, the most supported browser is Chrome only.

You can face some issues while executing the BOT through Firefox, their support team should look into the same to get it fixed.

Gnanaseela P.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

review of yellow messenger

Reviewed on 2020/06/25

Its good.... i learned a lot using yellow messenger

Pros

features, ease design flow, easy deployment, connecting to DB

Cons

I am non coder, i faced problems in coding part.

Shubham K.
Overall rating
  • Industry: Banking
  • Company size: 501-1 000 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product

Reviewed on 2020/06/26

Pros

It's easy to use and I really liked the user interface and option to integrate with 3rd party .

Cons

I liked every aspect of it and there is nothing to dislike about Yellow messenger as if now.

Prafulla P.
Overall rating
  • Industry: Financial Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A perfect solution for operational efficiency

Reviewed on 2020/06/09

Pros

A major chunk of the incoming volume is handled by the bot itself. Only interactions which absolutely require human interactions are routed to the operations team, This has increased efficiency multifolds

Cons

Bit more features into the live chat agent dashboard and more focus on reports.

Vivek A.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yellow messenger Review

Reviewed on 2020/06/26

A lot easy in making for Chat BOT.

Pros

User Friendly and easy to understand and liked easy testing environment

Cons

Coding part can be integrated within Yellow messenger

Janani P.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Yellow Messenger Review

Reviewed on 2020/06/25

Pros

It is a ready-to-use platform with amazing cloud function options which is a blessing for the developers/Bot Builders.

Look & feel of the Platform as it gets updated with new features often.

Easy ability to integrate with multiple channels like WhatsApp, FB Messenger etc.

Cons

The platform gets updated often which is brilliant but if the developers could get notified about the updates & latest features, it would be helpful.

Also, most of the Documentation seems incomplete.

Kesav S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The perfect software for building the perfect Chat Bot

Reviewed on 2020/06/06

Pros

I would say I like the flexibility and features the software offers. The option of either using UI for building a bot or completely sticking to coding is just simply amazing.

Cons

Keeping track of journey flow in the bot.

Uma mageswari D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Yellow messenger Chatbot training

Reviewed on 2020/06/16

Pros

Features and User interface are user friendly so it is easy to understand and use.

Cons

Structured way instructions or manual need to be provided to follow the steps.
If possible sample journey required so that few things can be self explanatory.

Vinay M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Yellow Messenger review

Reviewed on 2020/06/25

Pros

The cloud functions are the most impacted feature.
It is pretty easy to work on journeys and steps. easy to configure.
the plug and play feature for channels is good.

Cons

While working on cloud function it is difficult to switch between Journeys and functions.
Documentation has very less content, in some contents are missing.

Adnan F.
Overall rating
  • Industry: Oil & Energy
  • Company size: 10 000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Seamlessly develop chatbot on Yellow Messenger

Reviewed on 2020/06/16

Overall a good platform to develop chatbot and can be integrated with a different platform. Great customer support.

Pros

The ease of use and the functionalities provided with capabilities to extend the functionalities.

Cons

The custom analytics and building custom analytics not being very intuitive.

Mangesh K.
Overall rating
  • Industry: Consumer Goods
  • Company size: 5 001-10 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

end user friendly but unstable environment for developer

Reviewed on 2020/06/02

It is great experience of working with Yellow Messenger.
Team is ready to work all the time. Very enthusiastic in taking new challenging used cases.

Pros

easy integration with portals.
easy to implement use cases.
guided workflows works smoothly.
cloud solution and latest interface is amazing.

Cons

We will need inputs to increase the user foot fall.
found it unstable at a time of coding. things configured didn't work and don't understand why is it not working even when everything is right.
though guided flows are working fine, AI part find it missing.

Sudharsanan K.
Overall rating
  • Industry: Computer Software
  • Company size: 5 001-10 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Yellow messenger

Reviewed on 2020/06/07

Pros

Connect to agent and analytics part are the most exciting parts

Cons

Couldn't find any things so far..User layout can be improved

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best Platform To Build Chat Bot Solutions (With the power of Machine learning and NLP)

Reviewed on 2020/06/06

It is good i have developed couple of solution and it is working fine.

Pros

Easy To use and Everything can be Customization.

Cons

I didn't found anything specific as of now.

Shibani S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10 000+ Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Yellow Messenger Chatbot Review

Reviewed on 2020/06/25

Pros

1. Simple installation process
2. Help notes
3. Comprehensive features

Cons

1. Applicability of features
2. Requires a lot of function coding