Arcoro Reviews

It's user friendly and it takes very little time to learn the basics and be efficient in using it, reports and performance monitoring is great, also the fact that employees now can upload their information themselves is really great.

From a small organization's perspective this product's functionalities has it all but pricing might make you think twice.

Infinity tries to be an all in one HR suite. It does have several nice features available: tracking of PTO, electronic benefit elections, storing of policies, pay data.

We were told that Infinity could integrate with Sage 300CRE. It sort of integrates, but not all features. There were issues with rounding of pennies and benefit caps not being able to be set. We wanted to be able to have employees do self evaluations that were then reviewed by supervisors, but we don't seem to be able to do this either. Also, every time we change benefit providers we must pay to have EFT re-scheduled.

We are a uniquely diverse company (multiple business lines) from a business and industry standpoint. My role requires a constant change of focus when discussing employment and manpower from one industry/business to another. I have been able to create accounts for individual business lines to streamline communication, advertising, and process management for each company's recruiting and onboarding efforts.

The internal database search could be stronger. A keyword or Boolean search would be an amazing integration. Currently, you need to tag an applicant immediately with key identifiers (ie. Department name, position title, etc) or else they can easily be lost within shuffle of thousands of applicants.

We use Infinity HR for our employee benefits and love it! Enrollment is a breeze and tracking employee benefits, including elections, beneficiaries, changes, etc., make the tracking of the benefits side of HR a breeze. My favorite feature with this software is just simply how easy it is to look up employees, what their benefits are, how much their premium is, who their beneficiaries are and the newest updates give this software a more contemporary feel, also.

I think the only area where Infinity could improve is in reports pulling. The reports are separated into different areas which make it difficult to quickly log in and pull a report as you have to weed through to the appropriate section for the report you are looking to pull.

Time sheets and the mobile app are about it

Hornets are always handing issues. I’ve yet to have ONE that works in a consistent basis

It integrates with QuickBooks. The reports that we use are vital to billing our clients since they are billed on a time and material basis. The ability to go back and look at individuals time sheets makes it easy to research any ones time worked.

There is a learning curve. It is not an easy process for individuals that are not computer literate.
They do have good support staff.

All of the features in the program itself are great.
We like the geo-fence a lot for tracking where guys punch, and the selfie is great for accountability.

The software patches are glitch-y at times- as is the case with most patches.
We have had issues almost every other month with some portion of the patch

It super handy having it on my phone for clocking in and out from job site to job site.

As of late it seems to be clocking me out automatically. Always at noon. Why??
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Nothing never even got the chance. You employees have horrible people skills & don't know what they are doing.

It was easy to use. My employees liked it. Nobody likes keeping track of hours

I used this application for several years. GET THIS. IT PRODUCES DUPLICATE TIME ENTRIES ON A REGULAR BASIS!! This has created several very tense and embarrassing situations with my hourly customers. They said the error was on our end. We must have double synced the records to Quickbooks. To that I say why would you create code that allows that action to take place? What possible benefit is that?And when I called them to request the time records that were created when I was paying for the program, (so I could sort out the mess they had created with my customers-plural) they demanded $140 for those records.

I switched to Tsheets which is much more reasonably priced and bonus--It actually produces accurate time records.

Bottom line, if your selling accuracy and accounting programs, make sure they actually work.

The GPS locator showed when an employee was not at the location. When they attempted to punch in for work before they even left their house, the system would flag it red and the employee would have to be truthful. This was an important aspect to saving our company money. When you have 40 employees and several of them are making upwards or more and they are punching in for an extra 15-30 minutes daily, it makes a large difference. It also made job costing a breeze. Instead of spending several hours job costing a big job weekly, a few selections in the report screen and there is a complete breakdown within just a couple of minutes. This was an excellent money and time saver aspect of the program. Also, being able to just hit a few buttons and transfer all the time records to my accounting software for payroll is a miraculous thing for me. Instead of spending hours on time records for payroll, a couple of minutes and there it is, ready to go. On the accounting side of the program, just the money saved in time alone, paid for the program in all actuality.

If the employee turns off the GPS locator on their mobile device, they can beat the system. It is overall a great program.

Aesthetically, it's a little more pleasing with their last update.

We use the CBIZ/EMS version of InfinityHR's services. Recent design changes did not improve it's poor functionality. Too many "work arounds" to achieve sub-par results. Roll outs of new functions have been consistently poorly planned and communicated. Simple functions like updating an emergency contact or changing tax elections have so many unnecessary steps it causes frustration for employees. Are report writing capabilities or metrics important to your role? Well, run far away. Simple reports are not easily accessed and the pre-loaded reports are a joke.
We had a great customer service rep at one point, she got so frustrated with the company that she left. Now, we (payroll and HR) email our customer service person so often (at least 5 times a week) that we have a standing, bi-weekly phone call with our rep to resolve any outstanding issues.

I like that this software is compatible anywhere and anyone can use it. Once set up is complete it is easy to use and is a great tool for time tracking your employees.

The representative that did my initial setup was not familiar with our accounting software and our business deals with intricate details and categories for payroll so as the administrator, I had to teach myself how to set up some features in the Exaktime module. And I still am not using it to its full capacity due to I am not familiar with the programming.

InfinitityHR makes tracking both work hours and paychecks very easy. I work in more than one place on campus, but with the authorization of the employer, InfinityHR provided me with the option of adding more than one workplace tab so keeping a record of where I worked and how many hours I worked there is incredibly easy and efficient now than ever. Plus you can even add comments as to make the information more detailed, which is a nice side feature. The software also has a calendar built into it which really comes in handy for me when clocking in and out.

I don't like that the software isn't very user-friendly, and that's probably because it makes sense for some of the information in there to be a little hard to access. But the software itself feels a bit aversive. Softening the features and just rearranging the UI design could really help out the users a lot, I think.

Product and software worked fine for 2 plus years.

Clocks are outdated and company did not prevent clock from going down. As others have said they hurried and got our money for service contract for year before we had clocks going down. We ordered new and received a few and had bad ones that have RMAs and have to wait for replacements. At this time we are manually entering about 150 hand written time cards in to website and it is very costly.

Once a job is entered/posted, it is easy to repost it to other locations if needed. It is value priced so that is the reason my company uses it.

Difficult for the site managers to use. It is a program built for recruiters - not the common manager. BirdDogHR will do updates that will mess up what you have established such as an application but you don't know until applicants say something. It is cumbersome and not at all easy to navigate.

worst customer service would not recommend them for anything -product cannot be used after set date until over inflated fee for non existent maintenance is paid
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We had purchased product for 5 years apon Exact time upgrading system and the day before our payroll we were locked out of our time clock employees time data therefore blackmailing us to pay annually fee of 4000 dollars to retrieve It
Worst customer service ever

Once the decision was made to purchase the ATS module we were up and running very quickly. Our contact helped set up our first job posting and walked us through various options--customer support was great. They still check in to see how we are doing and what they can do for us. Our job postings look neat and professional. Links all worked perfectly .

Would like more flexibility for our landing page for ATS. Some choices in layout or background and imbedded links or photographs or video. I'm not sure how effective the upgrades for various job boards is for us. Posting with colleges through Handshake would be nice.
A little less clicking would be nice.

We really liked using this software as a time clock.

We hated that when it came time to renew for our third year of use, the price had nearly tripled what we'd been paying the previous two years.

+ Extremely granular time-tracking capabilities with the required hardware
+ Excel- and PDF-based reporting

- Requires some customization to integrate with existing systems
- Excel reports are slightly clunky because of "stylized" formatting

Ability for front line managers to have access and view candidates that apply.
Built in Social Media sharing capability with one stop show to spread the word that our company is hiring.

some managers don't have time to filter thru the candidates on a daily basis and requires HR/recruiters to do the heavy lifting in filtering for experienced candidates.