AxisRooms

4.7 (144)
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Channel and reservations management software

Overall rating

4.7 /5
(144)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

94%
recommended this app
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144 Reviews

Sujin
Sujin
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

AxisRooms Channel Manager is easy to use and cost effective product.

Reviewed on 2018/03/07

Pros

Unlike most other Channel Manager's present in the market, AxisRooms allows for monthly billing and payment and ability to choose the required product, rather than buying the complete suite.

Cons

Have noted error syncing multiple times. Need to sync, every time we change the inventory. If a mapping is broken, we will not get any notification. IOS version is still not available.

Frazer
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Training Session review

Reviewed on 2024/09/26

We are happy to be a partner of Axis rooms & hope our relationship with your company always remains...

We are happy to be a partner of Axis rooms & hope our relationship with your company always remains steady & prosperous.

Pros

The Axis Rooms personnel, their training staff i.e [sensitive content hidden] is very efficient & is able to help you in case you have doubts. This builds up the confidence of the Hoteliers & reliability of the system. Wishing you all the best & we hope to connect with you for a long time & both of us grow & prosper...

Cons

I really appreciate the efforts put by your staff & there is everything positive I need to share till date. Thank you

Hema
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Capterra

Reviewed on 2022/02/18

I use it more for inventory and price management amongst the portals, so thus works for me

I use it more for inventory and price management amongst the portals, so thus works for me

Pros

It is an user friendly software. I love the app version of it so that I can work anywhere and anytime.

Cons

it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard.

Alternatives Considered

Djubo

Reasons for Choosing AxisRooms

We didnt need those much of options

Switched From

STAAH Channel Manager

Reasons for Switching to AxisRooms

So that I can handle the rates and inventory through app version
Tanya
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Over all its good and easy to use

Reviewed on 2024/11/06

Easy to use . Over all its good experience with axis room

Easy to use . Over all its good experience with axis room

Pros

Service of axis room .
Easy to approach customer care

Cons

Has to ask for invoice and earlier they blocked our inventory , without checking payments

Shabbir
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best In Class to update the Room rates and Inventory

Reviewed on 2024/10/02

we don't need men power to update the room inventory while receiving the room booking from...

we don't need men power to update the room inventory while receiving the room booking from different-2 OTA's

Pros

its Simple Easier and better to use and our hotel inventory is smoothly update everyday.

Cons

Easy to use and we don't require any self attention to update our room inventory while receiving the room booking from different-2 OTA's.

sulthan
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User friendly product

Reviewed on 2024/04/16

We were using the product for 3-4 more years we did not find any big difficulties and they customer...

We were using the product for 3-4 more years we did not find any big difficulties and they customer service is so good which is more important on that part axis rooms doing great job. They are attending all our needs and fulfilling it.

For our new concern also, We had recommended and start using axis rooms. May be for additional/long term users they(axis rooms) can offer some more discount or any addon services.

Pros

It's very user-friendly product, Ease to work with and the customer service is so good and prompt.
All queries are attended without any hesitation, Especially Ms. Damini is sincere and supportive to our team.

Cons

Not specifically but axis room team can arrange zoom meet to customers on updating of product and new features, Training session can also be arranged between us.

Vijay
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Experience

Reviewed on 2024/09/23

Good experience and friendly to use, all time supporter

Good experience and friendly to use, all time supporter

Pros

attending the concerns on time and updating

Cons

Solution quite delay in sometimes and even sometimes booking payment credited to axis rooms

Neeraj
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Service Provider

Reviewed on 2024/09/11

Everything is perfect, As i am using axisrooms from so many years, Specially thanks to [sensitive...

Everything is perfect, As i am using axisrooms from so many years, Specially thanks to [sensitive content hidden] is so supportive i am in touch with almost 4 years.

Pros

One of the key strengths of AxisRooms is its user-friendly interface, which makes managing bookings and inventory across multiple platforms simple and efficient.

Cons

Nothing, Everything is fine and perfect.

Raj Kumar
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It is excellent

Reviewed on 2024/09/30

My experience with Axisrooms is excellent.

My experience with Axisrooms is excellent.

Pros

It is very simple to manage and specially the services provided by team are very good and exceptional.

Cons

It is very simple to manage and specially the services provided by team are very good and exceptional.

Nandha
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Good Channel Manager

Reviewed on 2024/09/09

Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a...

Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a proof...

Pros

Extremely easy handling of channel manager as well as mobile app

Cons

To have more options in mobile app would be more helpful

Katrina
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great and prompt customer service

Reviewed on 2023/10/14

Very good. The customer support team are excellent, specially Daminni who is my account manager. ...

Very good. The customer support team are excellent, specially Daminni who is my account manager. They addressed an issue I was having with generating payment links for manual bookings and resolved the matter in a timely and professional manner

Pros

Easy interface, but could make updating availability a little more user friendly

Cons

When updating availability for future months after saving it goes back to current month

Kapul
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Excellent Product

Reviewed on 2021/08/04

Pros

Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.

Cons

everything is perfect . We have not faced any difficulty

Prakash
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Customer Friendly Channel Manager

Reviewed on 2024/09/23

We are so happy with axisrooms service, since 2016 we using their channel manager..

We are so happy with axisrooms service, since 2016 we using their channel manager..

Pros

Exceptional support and very responsive service

Cons

Customer friendly service and customized app

Rajesh
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

satisfied with Axis room

Reviewed on 2024/09/11

We are fully satisfied with Axis rooms and its services

We are fully satisfied with Axis rooms and its services

Pros

User friendly for hoteliers and also for skilled and semi-skilled staff.

Cons

best customers support with quick response

SURAJ
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

GREAT SERVICE AND ON TIME WORKING

Reviewed on 2024/05/11

Pros

REALTIME UPDATION , ON TIME RESPONSE , NO NEGLEGENCY IN WORKING

Cons

EVERYTHING IS FINE NO PROBLEM . all service is good

Madhu
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ClubOTA feedback

Reviewed on 2024/09/13

Pros

Rates management and ota's updations is good

Cons

very late updating the bookings information

Saveera
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One of the best Channel Manager Solutions

Reviewed on 2024/02/16

Pros

We have been using channel manager for more than yr now. Its easy to use with real time updation.

Cons

May be work on reports and Analytics which will help us to understand the Market trends.

Alternatives Considered

eZee Absolute, Stayflexi, RateTiger and STAAH Channel Manager
Shaji
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Service and follow up of Axis rooms

Reviewed on 2024/09/26

They promptly attend to our queries and provide the best service

They promptly attend to our queries and provide the best service

Pros

Service and follow up from Axis rooms are good and always helpful.

Cons

There is nothing to be mentioned as their bad service

Basham
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best supprt

Reviewed on 2023/10/27

great, all good

great, all good

Pros

all time supports.[sensitive content hidden] goes an extra mile and helped us in many ways, and always easy to access him.

Cons

the website needs re login after idle for a while. and the mobile app is not fluid

vivek
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very helpful

Reviewed on 2023/12/13

Pros

very helpful for us who manages different different property for different Inventry and different different portals.

Cons

all the things I like for last 4/5 month

Ajay
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Happy

Reviewed on 2023/08/28

Excellent

Excellent

Pros

No glitches/quick response from [sensitive content hidden] & she's super efficient.

Cons

Put relationship managers on what's app mail makes communication slow

Shikha
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent service and good features

Reviewed on 2023/04/10

Good and easy to access and managing rates/inventory.

Good and easy to access and managing rates/inventory.

Pros

Easy to access and manage the rates. And help in updating rates.

Cons

Some times get stuck and get too long time to process.

Shantanu
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing Support System

Reviewed on 2023/05/22

Pros

Good and easy interface, it took us a while to catchup with the software but than it made a lot of things easier.

Cons

It would be very handy if the application could be more user friendly with an option to make reservation.

Harshad
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Harshad

Reviewed on 2023/02/06

Pros

Axis Rooms is just amazing , i love this channel manager

Cons

Nothing to be considered as least , all features very good

Aakash
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good product but scope for improvement

Reviewed on 2022/02/18

It's a mix experience but over all good

It's a mix experience but over all good

Pros

Ease of operation and friendly in using

Cons

Its suggestion - when I am changing the rates i have to select room and meal plan again & again from dropdown menu that increasing time, if i am able to select room and meal plan then it will reduce the timing for example i have 04 category of room in my hotel I just want to increase the rate for CP plan then i select the all room and tick on the CP plan box and put the value 10% and save so it increase the rates for CP PLAN for all 04 category or i want to change the all the meal EP, CP , MAP for any room then i tick all meal plan box and select the room and save price.