AxisRooms Reviews

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144 Reviews

- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AxisRooms Channel Manager is easy to use and cost effective product.
Reviewed on 2018/03/07
Pros
Unlike most other Channel Manager's present in the market, AxisRooms allows for monthly billing and payment and ability to choose the required product, rather than buying the complete suite.
Cons
Have noted error syncing multiple times. Need to sync, every time we change the inventory. If a mapping is broken, we will not get any notification. IOS version is still not available.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Training Session review
Reviewed on 2024/09/26
We are happy to be a partner of Axis rooms & hope our relationship with your company always remains...
We are happy to be a partner of Axis rooms & hope our relationship with your company always remains steady & prosperous.
Pros
The Axis Rooms personnel, their training staff i.e [sensitive content hidden] is very efficient & is able to help you in case you have doubts. This builds up the confidence of the Hoteliers & reliability of the system. Wishing you all the best & we hope to connect with you for a long time & both of us grow & prosper...
Cons
I really appreciate the efforts put by your staff & there is everything positive I need to share till date. Thank you
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Capterra
Reviewed on 2022/02/18
I use it more for inventory and price management amongst the portals, so thus works for me
I use it more for inventory and price management amongst the portals, so thus works for me
Pros
It is an user friendly software. I love the app version of it so that I can work anywhere and anytime.
Cons
it is hard to manage offline business in axisrooms, handling FIT and TA business is getting hard.
Alternatives Considered
DjuboReasons for Choosing AxisRooms
We didnt need those much of optionsSwitched From
STAAH Channel ManagerReasons for Switching to AxisRooms
So that I can handle the rates and inventory through app version- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Over all its good and easy to use
Reviewed on 2024/11/06
Easy to use . Over all its good experience with axis room
Easy to use . Over all its good experience with axis room
Pros
Service of axis room .
Easy to approach customer care
Cons
Has to ask for invoice and earlier they blocked our inventory , without checking payments
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best In Class to update the Room rates and Inventory
Reviewed on 2024/10/02
we don't need men power to update the room inventory while receiving the room booking from...
we don't need men power to update the room inventory while receiving the room booking from different-2 OTA's
Pros
its Simple Easier and better to use and our hotel inventory is smoothly update everyday.
Cons
Easy to use and we don't require any self attention to update our room inventory while receiving the room booking from different-2 OTA's.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly product
Reviewed on 2024/04/16
We were using the product for 3-4 more years we did not find any big difficulties and they customer...
We were using the product for 3-4 more years we did not find any big difficulties and they customer service is so good which is more important on that part axis rooms doing great job. They are attending all our needs and fulfilling it.
For our new concern also, We had recommended and start using axis rooms. May be for additional/long term users they(axis rooms) can offer some more discount or any addon services.
Pros
It's very user-friendly product, Ease to work with and the customer service is so good and prompt.
All queries are attended without any hesitation, Especially Ms. Damini is sincere and supportive to our team.
Cons
Not specifically but axis room team can arrange zoom meet to customers on updating of product and new features, Training session can also be arranged between us.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Experience
Reviewed on 2024/09/23
Good experience and friendly to use, all time supporter
Good experience and friendly to use, all time supporter
Pros
attending the concerns on time and updating
Cons
Solution quite delay in sometimes and even sometimes booking payment credited to axis rooms
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect Service Provider
Reviewed on 2024/09/11
Everything is perfect, As i am using axisrooms from so many years, Specially thanks to [sensitive...
Everything is perfect, As i am using axisrooms from so many years, Specially thanks to [sensitive content hidden] is so supportive i am in touch with almost 4 years.
Pros
One of the key strengths of AxisRooms is its user-friendly interface, which makes managing bookings and inventory across multiple platforms simple and efficient.
Cons
Nothing, Everything is fine and perfect.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It is excellent
Reviewed on 2024/09/30
My experience with Axisrooms is excellent.
My experience with Axisrooms is excellent.
Pros
It is very simple to manage and specially the services provided by team are very good and exceptional.
Cons
It is very simple to manage and specially the services provided by team are very good and exceptional.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Good Channel Manager
Reviewed on 2024/09/09
Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a...
Very much satisfied with the application and we are associated for almost 5 to 6 yrs itself a proof...
Pros
Extremely easy handling of channel manager as well as mobile app
Cons
To have more options in mobile app would be more helpful
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great and prompt customer service
Reviewed on 2023/10/14
Very good. The customer support team are excellent, specially Daminni who is my account manager. ...
Very good. The customer support team are excellent, specially Daminni who is my account manager. They addressed an issue I was having with generating payment links for manual bookings and resolved the matter in a timely and professional manner
Pros
Easy interface, but could make updating availability a little more user friendly
Cons
When updating availability for future months after saving it goes back to current month
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Excellent Product
Reviewed on 2021/08/04
Pros
Axisrooms is the best channel manager I have used so far. I have been using it since last 7 years. It's easy to operate. [SENSITIVE CONTENT] is very active & prompt. He resolve the query instantly. I would recommend to everyone who is looking for the best product at nominal price.
Cons
everything is perfect . We have not faced any difficulty
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customer Friendly Channel Manager
Reviewed on 2024/09/23
We are so happy with axisrooms service, since 2016 we using their channel manager..
We are so happy with axisrooms service, since 2016 we using their channel manager..
Pros
Exceptional support and very responsive service
Cons
Customer friendly service and customized app
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
satisfied with Axis room
Reviewed on 2024/09/11
We are fully satisfied with Axis rooms and its services
We are fully satisfied with Axis rooms and its services
Pros
User friendly for hoteliers and also for skilled and semi-skilled staff.
Cons
best customers support with quick response
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GREAT SERVICE AND ON TIME WORKING
Reviewed on 2024/05/11
Pros
REALTIME UPDATION , ON TIME RESPONSE , NO NEGLEGENCY IN WORKING
Cons
EVERYTHING IS FINE NO PROBLEM . all service is good
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ClubOTA feedback
Reviewed on 2024/09/13
Pros
Rates management and ota's updations is good
Cons
very late updating the bookings information
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best Channel Manager Solutions
Reviewed on 2024/02/16
Pros
We have been using channel manager for more than yr now. Its easy to use with real time updation.
Cons
May be work on reports and Analytics which will help us to understand the Market trends.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Service and follow up of Axis rooms
Reviewed on 2024/09/26
They promptly attend to our queries and provide the best service
They promptly attend to our queries and provide the best service
Pros
Service and follow up from Axis rooms are good and always helpful.
Cons
There is nothing to be mentioned as their bad service
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best supprt
Reviewed on 2023/10/27
great, all good
great, all good
Pros
all time supports.[sensitive content hidden] goes an extra mile and helped us in many ways, and always easy to access him.
Cons
the website needs re login after idle for a while. and the mobile app is not fluid
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very helpful
Reviewed on 2023/12/13
Pros
very helpful for us who manages different different property for different Inventry and different different portals.
Cons
all the things I like for last 4/5 month
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Happy
Reviewed on 2023/08/28
Excellent
Excellent
Pros
No glitches/quick response from [sensitive content hidden] & she's super efficient.
Cons
Put relationship managers on what's app mail makes communication slow
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service and good features
Reviewed on 2023/04/10
Good and easy to access and managing rates/inventory.
Good and easy to access and managing rates/inventory.
Pros
Easy to access and manage the rates. And help in updating rates.
Cons
Some times get stuck and get too long time to process.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Support System
Reviewed on 2023/05/22
Pros
Good and easy interface, it took us a while to catchup with the software but than it made a lot of things easier.
Cons
It would be very handy if the application could be more user friendly with an option to make reservation.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Harshad
Reviewed on 2023/02/06
Pros
Axis Rooms is just amazing , i love this channel manager
Cons
Nothing to be considered as least , all features very good
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good product but scope for improvement
Reviewed on 2022/02/18
It's a mix experience but over all good
It's a mix experience but over all good
Pros
Ease of operation and friendly in using
Cons
Its suggestion - when I am changing the rates i have to select room and meal plan again & again from dropdown menu that increasing time, if i am able to select room and meal plan then it will reduce the timing for example i have 04 category of room in my hotel I just want to increase the rate for CP plan then i select the all room and tick on the CP plan box and put the value 10% and save so it increase the rates for CP PLAN for all 04 category or i want to change the all the meal EP, CP , MAP for any room then i tick all meal plan box and select the room and save price.