ClinicSense Reviews

The price was fantastic, it was nice with the automated reminder texts, and online booking.

The mobile app doesn't work for my phone (Samsung s10), but the web-browser clinicsense.com works fantastically so it doesn't affect me too much.

Not difficult to use the system, and fair price, however, the fee is about to increase by $30

App on mobile phone is terrible, always lagging and constantly not working

I love the ease of use.
Clients can book online with a simple layout.
Everything on the back end is easy to set up.
Hardly any system issues.

I wish I could "add on" services with a button with booking.
example: Massage (add hot stone)(add cupping) ect..
It would also be nice to "block" certain clients from online booking from the backend.

It's just to easy to use. its not a web site, its a scheduling app focused and functional. its amazing at what's its supposed to do! intuitive! straightforward! its organized, it has all the options needed and covered to help you keep business and client info streamlined and organized. the reports!! and the marketing section, just great details to what you need to have a successful business. none of the fluff or over stylized rubbish to hide the lack of services provided.

only a few thing that come to mind, but i feel like im being a bit picky... 1)the overall look/them could possibly use a lil refresh. but then again, im coming to appreciate the simplicity. 2) I've gone back and forth about how i feel about the cost...

Soap note feature. Gift cards can be sold on website as well.

Some scheduling features, I wish you could as multiple work periods during the day (say 9-12, then 2-5). But you can add personal time in the middle which works too

I love the ease of use both from the client interface and the back end interface. I love that this company truly listens to the subscribers and customizes their updates and features based on need.

Initial integration was stressful switching from one CRM to another but honestly clinicsense made it as seamless as possible.

Appointment reminders, and the ease of scheduling reoccurring clients. The paperless forms are a plus because many of my clients at 65 and older and do not have home printers.

There are a lot of functions I don’t use but my price is the same.

Ease of use for myself as a practitioner as well as for clients.

Nothing to compare it to. I have never used another service.

Ease of use & customization. Also, the design is quite nice to look at!

Nothing really. It loads a little slow sometimes but it’s probably my phone.

Ease of use for both client and therapist

Invoices being unable to calculate change.

I love that it integrates easily with our wesbite and also with our Square POS Terminal. Being able to do everything from one place makes work easier for us!

I dislike the mobile app. I currently download an icon of the desktop version to my phone for a shortcut to the calendar instead because the phone app just feels choppy and is annoying to navigate.

This program is a lifesaver for me as a solo Massage Practitioner. Clients are able to go directly from my webpage to book their appointments, choosing the service they desire. The program then sends email and text confirmations and reminders freeing me up from phone tag. I receive email and text alerts for each booking as well! It also contains options for marketing such as encouraging clients to leave a Google review as well as email birthday acknowledgement.

Since my services include enhancements ClinicSense does not allow for "add-ons" to a baseline massage. I am then required to create service options which include a base massage with each of the enhancements individually. My clients have expressed the lack of ease of choosing exactly what they would like since there are so many service buttons. I understand that this is on their "to-do" list and will at sometime be integrating it into the program.

ClinicSense is straightforward to use. The treatment note templates are minimalist which I prefer, because extra fluff can sometimes be very distracting. The menu bar allows me quick access to a client's contact information, appointment history, invoices etc.

ClinicSense does run slow at times, for instance, when opening up a client file or treatment note. Sending a receipt was not intuitive at first, because there is no icon to do it, but rather we click on "add signature" then "send email."

This program is very user friendly and has made my office administration so much more efficient for me.

The only thing this program is missing is the ability to send a receipt with multiple appointments on it. For example a client's year of appointments

im very satisfied with the booking system.easy t0 familiarized.

none as n0w.i can say that im very satisfied with the clinicsense booking system.

I really appreciate how responsive the customer service is. I have always had prompt help with any issue, and they really make sure I understand. I love that they send videos explaining how to do things. I also like how easy it is to set up, and to manage all my appointments.

I think I have not explored this enough to learn for myself, but I don't feel like i understand how to see what my clients are receiving. Really, I just think I need to spend more time with it.

THE EASE OF SET UP, MANAGEMENT AND CONTINUAL GROWTH OF THIS PLATFORM OUT DOES ANY OTHER IN THE INDUSTRY.

WE LIKE EVERYTHING ABOUT THIS PRODUCT !!!!