HelloClient

5.0 (12)
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POS, ticketing, inventory software for computer repair shops

Overall rating

5 /5
(12)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.8/5
Customer Support
4.9/5

100%
recommended this app
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12 Reviews

Vadim
Vadim
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple solution for my repair business.

Reviewed on 2019/02/03

Pros

After trying a lot of different solutions we found out that HelloClient will be our best fit. Most of the applications we've tried are overloaded with features we really not going to use. But since the first minute, my technician opened HelloClient, he told me that this is the software he would like to use in his daily routine. The design is very clean. Nothing overloads the page. Very easy to use and simple to understand. I also want to mention that tech support is great as well. We had a problem to migrate all our clients and they did it for us in a less painful way. Our overall experience was great and we want to highly recommend this software.

Cons

Since a team started not a while ago, they don't have a few features that we are really wanted to see. But they promised us that they will do their best to develop them as fast as they can. Not sure if this is a con but that's all I have so far.

Response from HelloClient

Thank you for your valuable feedback.

We are happy that you are satisfied with HelloClient and we aim to make the system even easier and more convenient for you. Have a super day!

Viljami
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very customizable software for repair shop

Reviewed on 2021/07/21

Customer service is the best you can get

Customer service is the best you can get

Pros

Customization is easy, documents can be made with HTML. Easy to use, there is nothing useless, only everything you need.

Cons

Point of sale could have more features and also webhooks I'm waiting for

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

HelloClient opinion

Reviewed on 2022/08/09

HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would...

HelloClient fulfills its purpose and does it satisfactorily, it is a software that I would recommend especially for its usefulness.

Pros

What stands out most about HelloClient is its interface and ease of use. It perfectly meets all the requirements that the customer may need, the price is affordable and it provides useful tools.

Cons

Perhaps the only disadvantage that can be found is the lack of images of the products in the inventory.

Igor
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Affordable and User Friendly

Reviewed on 2023/05/11

I've only had great experiences with the HelloClient Team. Although the software is intuitive and...

I've only had great experiences with the HelloClient Team. Although the software is intuitive and very easy to use, there will always be support questions, with any such product. The team is quick to respond and helpful. HelloClient doesn't have too many options that would end up cluttering the workflow. It does not require a steep learning curve. Best of all, they give you 40 repair orders for free, to test the software to your heart's content, without imposing any time limits for the trial period.

Pros

The price is just right, for any small business, especially for a startup. It is easy to use and customer support is great.

Cons

Ease of use; customer support; affordability.

Sergei
Sergei
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best software for small repair store!

Reviewed on 2020/03/15

Convenient, visually nice, properly supported.

Convenient, visually nice, properly supported.

Pros

I no longer need to keep track of tickets in spreadsheets. HelloClient gives me everything I need and no useless extras. I've easily set up the ticket form and now I print invoices with my company logo. Also, it helps me to monitor stock inventory. I know exactly how much I earn and what I spend business money on. HelloClient is a perfect tool for this money - $9 a month for everything!

Cons

I'd like to have some widgets and options to choose from, as I plan integration with my website.

Senka
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Realy good repair shop software

Reviewed on 2022/03/02

Overall, I'm so happy with this software that I can't wait to use it every day. It made every day...

Overall, I'm so happy with this software that I can't wait to use it every day. It made every day activities easier and my customers are better informed .

Pros

HelloClient is very easy to use, and what is more importante veeery easy to customize for your own repair shop. It has every functionality I could think of and some I didn't expect. I was able to customize it and start using it in one day. You can use It on two or more divices at the same time. And also very important for me, customer support is excelent and very responsive.

Cons

The main interface of tickets tab could use some better design, it is little confusing at first. When you make changes they wan't show on other devices until you exit that window and return again.

Alternatives Considered

Orderry
Fandy
Fandy
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is The One

Reviewed on 2020/07/04

I can recommend this POS for repair or service business. Affordable and useful. Especially included...

I can recommend this POS for repair or service business. Affordable and useful. Especially included with free repair status via web api.

I hope HelloClient for the best.

Pros

No need installation. It's a web based app.
Everything sync in a real time.

The help desk is very helpful!
I ask and questioning a lot of stuff, they will answer it.

There is a lot of possibilities in HelloClient. Keep it up!

Cons

Some features are missing or not in the right order.
Maybe HelloClient is still categorized as a new app.

Their Youtube Chanel is in Russian. It bothers me to be honest.
As passive English speaker, HelloClient need using English more.

Response from HelloClient

Thank you for your feedback. YouTube in English will be added in the coming days

Petras
Petras
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best customer support. Everything what we need in our repair shop job.

Reviewed on 2021/06/17

10/10

10/10

Pros

App, SMS integration, in-app customer support, ease of use, easy to edit all documents.

Cons

Maybe the salary function can be upgraded.

Zatsepin Vladimir
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great way to manage your service center

Reviewed on 2019/04/01

I like everything. Morning begins with coffee and viewing orders in the program. Everything is in...

I like everything. Morning begins with coffee and viewing orders in the program. Everything is in one place and you don’t have to look at the table and the shelves of the recording, the stickers, the devices themselves ... everything has become very convenient. Order appeared and, most importantly, the quality of customer service improved. Previously, something was constantly forgotten or missed in the routine of affairs. I think that the level of service of my workshop has grown thanks to the helloclient.

Pros

The most important thing for me is simplicity. They say that all genius is simple and I think so. From the first days there were no questions in working with this product. This is exactly what I liked most from the very beginning.

Cons

The most inconvenient for me was the fine print of the phone number of the client. But the developers seem to have fixed everything. Although I would have increased the font a bit more.

Response from HelloClient

Vladimir, thank you for your review!

Aliaksandr
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

"A&D Service"

Reviewed on 2019/03/31

I use the product for more than 3 months and do not regret that I switched to this software product!

I use the product for more than 3 months and do not regret that I switched to this software product!

Pros

The main advantage lies in the support of this software, developers listen to the users' opinion and, based on their wishes, introduce new functions into this product!

Cons

I did not notice the minuses for myself, even if they are available, they will be promptly corrected!

WAN MOHAMMAD IZHAR BIN
Overall rating
  • Industry: Consumer Electronics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good money save and efficient

Reviewed on 2020/06/11

Help my daily management in phone repair business
Really responsive and very helpful support

Help my daily management in phone repair business
Really responsive and very helpful support

Pros

Ticketing for repairng service
Payment management

Cons

A few but fast improvement in short time

Umer
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Really easy to use and Brilliant customer service

Reviewed on 2020/11/17

Pros

The Application is user friendly, customer service is brilliant and very cheap as compare to other services.
App is fully customisable. we can add, remove fields easily. Neat and clean interface. SMS integration with Bulkgate is very easy, just add three things and good to go.

Cons

some features are missing but they are working on it. All important feature for my work are there.

Response from HelloClient

Thank you for your feedback!