webexpenses

4.5 (1,042)
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Software for smarter expense management & invoice processing

Overall rating

4.5 /5
(1,042)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.5/5

93%
recommended this app
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1042 Reviews

Dave
Dave
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Webexpenses Review from a USER after 2+ Years of Use

Reviewed on 2024/07/04

Have used this now for over 2 years and it is far superior to other sites we have used, be it...

Have used this now for over 2 years and it is far superior to other sites we have used, be it easier and the data you can get from it is excellent.

Pros

Easy to operate and supply all the information along with receipts to Head Office. It even tells you if you have submitted a receipt twice.

Cons

Uploading receipts can be a bit clunky and could be done from the main screen.

Soniya
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Expense Tool

Reviewed on 2024/07/04

Pros

it's quick and easy to use, great options to select from

Cons

I think the mileage map shouldn't pick the shortest route at every point- it's very rare that route has been used- think there should be a 10 mile overage allowance before it's marked as red

Blake
Overall rating
  • Industry: Semiconductors
  • Company size: 10,000+ Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Room for Improvement

Reviewed on 2024/07/02

Overall, there's some archaic methods of entering claims and receipts that damper the user...

Overall, there's some archaic methods of entering claims and receipts that damper the user experience. For a modern app and website, the user experience should be more enjoyable and intuitive. It makes me dread having to do expenses.

Pros

I do like that there's a mobile app version and I find it easier to use.

Cons

There are several non-intuitive and frustrating aspects of submitting claims and receipts.

For example, when I upload a receipt unattached to a claim, but with all of the information within the receipt fields (like amount, date, etc.), the 'Add to Claim' button is always grayed out and I am unable to add a receipt to the claim without first adding a claim item to the claim, filling out all of the information I already filled out in the receipt, then selecting the receipt to attach to the claim item.

I also cannot just add a receipt to a blank claim item and have the receipt information copied over. Instead, I have to fill out all of the required fields of the claim item before I'm allowed to save. Then, after adding the receipt, all of that information is going to be overwritten by the receipt anyways.

Also, when adding a receipt, you cannot select from the phone's gallery on your mobile app unless its not within a claim and not on the main menu screen. You have to go to receipts, then add item to have the option to select add from gallery. If I am creating a claim item and want to add a receipt within the claim item menu, I cannot select from files on my phone; the only option is a picture real-time. Its incredibly frustrating and not intuitive.

Anitha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Complicated set up

Reviewed on 2024/10/02

Please redesign the steps or make more easy or simple version

Please redesign the steps or make more easy or simple version

Pros

I like the idea of webexpenses, I wish if this was more simple instructions or steps to follow the process.

Cons

Very complicated. Need more detail instructions.

Caroline
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Web Expenses user

Reviewed on 2024/07/04

In general it works well.
The reminder to submit comes too late in the month for my company, so the...

In general it works well.
The reminder to submit comes too late in the month for my company, so the deadline has already passed when I get this.

Pros

Easy to use
Easy to add receipts
Fairly intuitive

Cons

Doesn't give actual amount claimed - this maybe the way the company have set it up.
The print summary does not include the hours claimed

Tamas
Overall rating
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Seen worse

Reviewed on 2024/07/05

It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan...

It would be a good system if the features would work. The inaccuracy of maps makes it hard to plan routes and most times impossible with multiple stops. The app can't attach claims to receipts. It's very annoying to capture receipts via the app and then needing to log in the desktop to associate with the claim.

Pros

Clear structure on screen, easy to follow the claims status

Cons

Maps don't work with multiple stop routes and highly inaccurate locations. Mobile phone app several bugs.

Mark
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Just Bad. Clunky and behind competitors

Reviewed on 2024/05/10

Frustrating. Inefficient. Clunky. Not well programmed.

Frustrating. Inefficient. Clunky. Not well programmed.

Pros

Not a lot. It hasnt crashed or lost items. But thats about it.

Cons

Its clunky, awkward, and aimply fails as a time saver. Other products are ligjt years better. Worst of all trying to record receipts and transactions as you go simply doesnt work properly when its time to reconcile and submit a report.

Response from Webexpenses

Hi Mark, thank you for your feedback.

We're sorry to hear about your experience and regret that our product did not meet your expectations.

Your comments about the clunkiness and inefficiencies are valuable to us. We're committed to continuous improvement and will be in touch with the relevant teams to address your concerns.

We offer extra training to help you get the most out of our platform. Please contact your account manager at [email protected] for assistance.

Feel free to reach out to us at [email protected] with more details or to discuss your concerns further.

Best wishes,
The Webexpenses Team

James
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System

Reviewed on 2024/07/08

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Great, overall better than the old style of spreadsheets. Its clear to view from a YTD aspect also.

Pros

ease of use and vey easy to see the status of expenses, and the total YTD it gives

Cons

can be clunky at times but a bit of patience and you'll get there

David
Overall rating
  • Industry: Individual & Family Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Travel Mileage

Reviewed on 2024/07/03

It's so simple to navigate and I like how webexspenes calculates my mileage

It's so simple to navigate and I like how webexspenes calculates my mileage

Pros

I like how I can save my mileage to my document and I can submit this at anytime

Cons

I have not experienced anything negative while using webexpenses

Katarzyna
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

easy to operate App

Reviewed on 2024/07/03

Pros

I am using webexpenses on app and my laptop. very easy to navigate.

Cons

adding photographic evidence could be easier

Mateusz
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Expense Tool Overall

Reviewed on 2024/07/04

My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work...

My overall experience with Webexpenses is good and I genuinely enjoy using it to submit my work related expenses. It's really simple to do and much easier compared to other expenses tools out there. I have colleagues who have to use different expenses systems and they absolutely hate them.

Pros

I like how easy it is to submit expense claims without difficult tax codes.

Cons

There was a period of time when Webexpenses had an issue with tax percentage amounts but that got fixed really quickly. Otherwise, no issues at all.

carrie
Overall rating
  • Industry: Mental Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great tool!

Reviewed on 2024/07/04

My overall experience with web expenses is a good one. It makes keeping track of travel expenses...

My overall experience with web expenses is a good one. It makes keeping track of travel expenses easy.

Pros

Web expenses is very easy to use and navigate. previous and current claims are easily accessed and dates of last and previous items added are clearly visible. Doesn't take very long to add a new item to the claim and is also easy to access through the mobile app.

Cons

very rarely we will experience web expenses not working. We are sometimes unable to add a new item to the claim when this happens. But it doesn't happen very often.

Anthony
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient and User-Friendly Expense Management Tool

Reviewed on 2024/07/03

My overall experience with WebExpenses has been excellent. The platform has streamlined our expense...

My overall experience with WebExpenses has been excellent. The platform has streamlined our expense management, saving us time and reducing errors. Its user-friendly interface and mobile app make it convenient to use, and the integration with our accounting software is seamless. The detailed reporting tools are very helpful. I've had no issues with WebExpenses and highly recommend it.

Pros

WebExpenses is incredibly user-friendly, making it easy to navigate. I love the automation of expense processing, which saves a lot of time and effort. The mobile app is fantastic for tracking expenses and uploading receipts on the go. Integration with our accounting software has streamlined our financial operations, and the detailed reporting tools provide valuable insights. Overall, it has made managing expenses much more efficient and accurate.

Cons

While WebExpenses is overall very efficient, the initial setup does take some time and a bit of technical know-how. Some of the advanced features require a bit of learning, which might take a little getting used to. The mobile app, though generally useful, can occasionally be a bit slow. Customer support is helpful, though sometimes there's a slight wait for responses.

mechelle
Overall rating
  • Industry: Writing & Editing
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Emerald Publishing employee payment experience

Reviewed on 2024/07/06

very good experience from the beginingg until present

very good experience from the beginingg until present

Pros

can easily manage the total payroll payment sent by the company from the beginning of employment up to present. and can be used as fianncial requirements in Bank Loan Application.
additionaly it can be sync to computer and mobile devices.

Cons

latency but also depends sometimes on the area and internet conenction.

Peter
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

PG employee WebEx review

Reviewed on 2024/07/03

Pretty good, still slughtly consuming but better than previous manual approaches or competitors.

Pretty good, still slughtly consuming but better than previous manual approaches or competitors.

Pros

Speed, ease of review and oversight, simplying a very lengthy process.

Cons

Slighty clunky occasionally and significant refrencing required, however this is the nature of accurate expense claims

Alexander
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great and helpful app that's easy to use

Reviewed on 2024/07/05

Love it!I wish there was more default settings to add. As I have to repeat a lot of data that...

Love it!I wish there was more default settings to add. As I have to repeat a lot of data that doesn't change.
Foe example, I will always select me as the person who ate the food. There is a lot of items that don't change.

Pros

So easy to use and I can see all my expenses and even copy and paste days to help save time

Cons

I wish there was more default settings to add. As I have to repeat a lot of data that doesn't change.
Foe example, I will always select me as the person who ate the food. There is a lot of items that don't change.

Darren
Overall rating
  • Industry: Medical Devices
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Interface

Reviewed on 2024/07/03

Very Good overall with easy to use drop-down menus and selection criteria is very user friendly

Very Good overall with easy to use drop-down menus and selection criteria is very user friendly

Pros

Easy to navigate around the dashboard and submit claims

Cons

Sometimes it is difficult to navigate certain icons when using side bars to scroll down within frames

Graham
Overall rating
  • Industry: Religious Institutions
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Saving Receipts and Fringe Benefits

Reviewed on 2024/07/03

Pros

Having webexpenses on mobile devices makes it very accessible. It is intuitive to use. It's logarithms for automatically collecting details from receipts are mostly accurate and save time

Cons

The automatic filling of details is not always correct

Mohsen
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 4.0 /10

Handy but Convoluted Web App

Reviewed on 2024/07/04

I am good in learning new software applications. So, there was a quick learning curve for me to be...

I am good in learning new software applications. So, there was a quick learning curve for me to be on board with the software which was a plus but in a long run so many features should be improved, I have used better applications but it does not matter if the development team listen to the feedback. I understand that it takes time for new applications to get better and there is always a list of features to be improved; However, if I were the product manager, I would start with a better UX design. I helped so many of my colleagues to tackle the normal problems they have, as it is not designed to have a smooth workflow.

Pros

Adding invoices by sending email and the feature of reading both forwarded in-text emails and attachments.

Cons

One transaction with multiple invoices (a very cumbersome method to tackle it). Always inconsistency/wrong in reading the received documents, i.e. image processing should be better. Makes the favourite part of using this software obsolete as I need to cross check every single of them. On top of that, to view in a bigger image of the invoice, every single document would be auto downloaded rather than be viewed.

JOHN
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The benefits of using Webexpenses

Reviewed on 2024/07/02

Overall an excellent platform for all web expenses.

Overall an excellent platform for all web expenses.

Pros

With detailed records of your expenses, you can make better financial decisions. Whether it's choosing between needs and wants or evaluating the cost-benefit of a purchase, expense tracking provides the necessary data.

Cons

I find the routes are often wrong. My actual mileage is sometimes very different.

Marvin
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great webpage - app needs working on!

Reviewed on 2024/07/04

I have been using webexpenses for over a year now. I would like to see improvements with the app,...

I have been using webexpenses for over a year now. I would like to see improvements with the app, receipts do not always show up yet they are there on the web page.

Pros

The ease of use, on the website. It is very simple to navigate.

Cons

I don't like when you submit one line, that you cannot just automatically go to the next line. Also the app does not always synch with the web page.

Mike
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Saves a lot of time

Reviewed on 2024/07/03

Mostly trustworthy and functions well. Great way to capture receipts at the time of transactions

Mostly trustworthy and functions well. Great way to capture receipts at the time of transactions

Pros

The ability to capture receipts with the camera and fill in at the time

Cons

The occasional glitches and bugs that prevent you from completing the forms in time for deadlines e.g. not being able to submit mileage as it wouldn't allow one of the fields until fixed

Vinny
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use for submitting expenses

Reviewed on 2024/07/05

Generally like the portal and mobile app for ease of navigation.

Generally like the portal and mobile app for ease of navigation.

Pros

The interface is easy to navigate and love you can use the mobile app to quickly submit receipts.

Cons

SSO seems to cause issue when logging in.

Zahra
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

ThinCats Limited

Reviewed on 2024/07/03

Good, would like to streamline this process to automatically prepare and input journals into...

Good, would like to streamline this process to automatically prepare and input journals into Business Central (Microsoft 365)

Pros

Easy to use, set up new users, car allowances.

Cons

Having to manually export reports into accounting system - into a different format compatible to post journals.
Only one cost centre per user - can't change this so have to manually recode.

terry
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall it is easy to use

Reviewed on 2024/07/03

Overall it is easy to use , quick to update daily, easy to submit my own and check that of my staff...

Overall it is easy to use , quick to update daily, easy to submit my own and check that of my staff does not add un needed admin to my day

Pros

Quick and easy also like the app to use on the go

Cons

The map is diffculit to adjust if I have had to take a differnt route