--- description: Learn how TrueReview can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: TrueReview Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [TrueReview](/software/2043135/truereview) # TrueReview Canonical: https://www.getapp.za.com/software/2043135/truereview Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/2043135/truereview?page=2) > TrueReview is an easy-to-use, all-in-one tool that helps businesses quickly collect, manage, and respond to customer feedback. > > Verdict: Rated **5.0/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of TrueReview Automated Review Requests: Effortlessly collect reviews via personalized email and SMS campaigns. Real-Time Monitoring: Receive instant notifications of new reviews to stay updated. Centralized Dashboard: Manage all reviews from multiple sites in one convenient location. Detailed Analytics: Gain deep insights into customer sentiments and review trends. Review Generation: Encourage satisfied customers to leave positive reviews. Negative Feedback Management: Address issues promptly to enhance service quality. Customizable Templates: Maintain consistent branding across all communications. Testimonial Showcasing: Display positive reviews on your website and social media channels. Comprehensive Reporting: Track progress and identify areas for improvement. Scalable Solutions: Suitable for small businesses and large enterprises across various industries. Enhanced Online Presence: Boost your brand’s credibility and visibility in competitive markets. Customer Satisfaction: Improve customer loyalty through responsive and proactive review management. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 150 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Experience Management - Customizable Branding - Customizable Fields - Customizable Reports - Customizable Templates - Dashboard - Data Import/Export - Email Management ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.getapp.za.com/directory/873/reputation-management/software) - [Feedback and Reviews Management Software](https://www.getapp.za.com/directory/575/feedback-and-reviews-management/software) ## Alternatives 1. [Trustpilot](https://www.getapp.za.com/software/113149/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.getapp.za.com/software/112535/birdeye) — 4.7/5 (702 reviews) 3. [GiveMe5.ai](https://www.getapp.za.com/software/182703/grab-your-reviews) — 4.7/5 (86 reviews) 4. [Okendo](https://www.getapp.za.com/software/2035751/okendo) — 4.9/5 (223 reviews) 5. [rater8](https://www.getapp.za.com/software/2057122/rater8) — 5.0/5 (181 reviews) ## Reviews ### "Excellent product for promoting reviews and gaining feedback." — 5.0/5 > **Phil** | *01 August 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: It's an excellent way of getting more reviews as well as housing feedback all in one place which is easily managed and responded to. > > **Cons**: The only downside is I can't see all the feedback scores, without feedback comments, in one place easily. > > The integration was seamless and the system has worked really well with the results we wanted. I am very happy with the product. ----- ### "Superb Review Management Service\!" — 5.0/5 > **Morgan** | *11 November 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, Ease of setup, Great support on setup, Great features. The staff are super-attentive on helping integrate with other software like Zapier, and my site. Excellent experience all around. Pricing is great compared to other similar services. > > **Cons**: They have tons of new ideas and are getting them out, would love to have them faster\!\! Seriously though I have no complaints. > > Overall excellent, exactly what you want from this type of service provider\! We have been extremely pleased. Thank you\!\! ----- ### "The best app for small business review management" — 5.0/5 > **Lan** | *02 March 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and has a great interface both on our end and the customer facing side. Very nice UX online. > > **Cons**: The cost is a little higher than some of the other solutions and it would be nice to have more options for customization of campaigns. > > Overall we really like and plan to continue using the platform. It has helped our business gain lots of positive reviews. ----- ### "Recommend to Any business owner" — 5.0/5 > **Joe** | *17 October 2024* | Accounting | Recommendation rating: 3.0/10 > > **Pros**: It helps me do all the work with so much to do in my business this is such a helpful tool > > **Cons**: I have nothing bad to say my experience has been nothing but great > > It has taken a workload off of me and support is always there to help ----- ### "Simple, effective, and great for local businesses" — 5.0/5 > **Nick** | *15 December 2025* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: TrueReview makes collecting Google reviews extremely easy and automated. The integration with our POS system saves us a lot of time, and the review requests feel natural instead of spammy. The dashboard is clean, simple to use, and gives us clear visibility on review performance. It has helped our business consistently grow high-quality 5-star reviews. > > **Cons**: There is a small learning curve during the initial setup, especially when customizing automation rules, but their support team is responsive and helpful. > > Overall, TrueReview has been a great investment for our business. It significantly improved our online reputation, increased the number of Google reviews, and helped us stand out in a competitive market. Once set up, the system runs smoothly in the background and delivers consistent results. Highly recommended for local service businesses. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.za.com/software/2043135/truereview?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2043135/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data