Virtru Reviews

Alows you to send encrypted emails natively inside gmail inbox. This will also encrypt any attachments you add also!

Since this is essentially a browser extension there are some weird bugs that happen, but most of these are dealt with a simple off and on of your browser.

protecting emails from scammers, it helps alot

turning it on and off, makes for mistakes

It’s function to secure privacy of my email was not relevant for me. Other recipients (does not have virtru) outside my company is having hard time accesing my email though my email is intended for all the recipients.

There are still other software which is better than this.

I don’t like that when virtru is enabled I still have to click another botton in order to send my email. It took longer to load the email before I can read which is not helping for me.

It is very easy to use. All you need to do is click a button and you are good to go. It seems pretty secure and, by and large, it is a reliable program.

Occasionally, Virtu will lag or not work at all. I was ready to write this off as me having issues with my own bandwidth, but my colleagues working from home would tell me they were having similar issues at the same time.

Another is issue is people to whom I send encrypted emails who do not have a Virtu account sometimes have difficulty opening emails. I don't know if this is because of user error on their end, software error, or if the instructions for non-account holders are difficult to follow.

Virtru is very user friendly. I have not had any problems at all with this software. I love that it allows for us to send our patients private information safely and securely.

Every once in a while we will have a recipient state that they cannot open up the attachment that we have sent through Virtru but that is not very often.

The Virtu icon feature that’s contained within the composed e-mail is most impactful. With a click of a button, I’m able to encrypt my e-mails. I enjoy the reminder to secure or not secure before sending my e-mails.

The feature that I least like about the software is when I’m replying to a sender’s e-mail, as soon as I hit reply the message from the sender disappears. It’s annoying because I like to see the message from the sender below my reply message so that I can respond to all their questions without having unlock the message from the sender, wait to receive an e-mail for verify myself, then receive a pop-up of the sender’s e-mail again. So I’m opening the same e-mail twice.

I love that this is integrated directly into my outlook so when I create a new email all I have to do is click the virtru button and it sends my email encrypted. I can also search for previous emails specifically sent with virtru within outlook.

There have been a few instances when I have used virtru to send emails outside of the organization and the recipients were for whatever reason unable to open the message or attachment. I'm not sure if it was due to user error or not though.

The software performed its job well using our Google Apps account and allowed us to sign sensitive HR emails and documents. We recently discovered, however, that there is a free version they offer that meets all our basic emailing needs.

You need to cancel with 30 days notice or they force you into another year of service. So if you're paying be careful with giving proper notice. We never received the "reminder" email and only received the actual invoice once the term expired. Kinda convenient, right? Because of this experience, I can only recommend their free solution.

Our Agency utilities Virtru to encrypt our emails that contain protected health information. For the most part this is effective tool, it is easy to use for the user. I like the feature that if you accidentally send it to the wrong email that you can retract the email without worry about HIPAA violation.

Some of the providers that we send our enrypted emails to have trouble opening them epscially if they are using IPAD for email so I wish this could be resolved.

Easy to use, the ability to send communication within file exchange is nice.

The software is fine, I'm not sure if it is the software itself or network issue but sometimes depending on the file size, the decryption process make take a little longer than others.

I like that it is easy to use and install. It’s a safer way for us to send patient information by sending referrals through emails instead of faxes.

The thing I like least about this software is that it is harder to open up emails on other devices other than a computer.

I love that you can have Virtru added to your outlook and it takes only 1- click to encrypt your emails. Local govt. agencies use it as well which makes it more convenient. super easy to add to your gmail as well.

some times it detects random numbers in the emails and asks you to encrypt unnecessarily, but you can also disregard this message and send your email without encryption if not needed.

Simple and easy integration... No need to change MX records or alter hosting options.

PLEASE bring back support for Firefox... Not everyone enjoys Chrome.

It is very simple to use and can be used with any platform.

Sometimes it takes a little while for messages to decrypt. If the recipient is not a user they sometimes have difficulty in opening emails.

I appreciate that Virtru can be integrated into my Outlook and can autodecrypt without requiting a password on a separate window each time. Saves lots of time and frustration!

I wish I could view previous emails in the thread more easily. When an email I am responding to is long or has several parts, I often have to paste it into my response so I can remember what I'm responding to.

The ease of use - being able to click the toggle to turn encryption on and off is wonderful!

Feedback from recipients of encrypted emails is that it doesn't work well with Outlook.

Sending to others already using Virtru is easy and not an issue.

Some confusion on receiver end if have never used Virtru previously and receive my gmail in Virtru format.

I love that I can send secure information with ease and not needed to worry about compromising personal information

Sometimes my messages sent end up in the receivers spam which adds to time wasted

The best feature is the ease of use. I have used other privacy software in the past that left me feeling frustrated and confused. Virtru is user friendly but still provides the security we need in a healthcare setting.

You can't open a private message on your phone :(

Virtru was easy to download and start using. You can easily encrypt your messages with the click of a button.

The software does often "glitch" and does not send messages. However, you can usually just click "send" again, and it will usually work the second time you click send.

It is easy to use and keeps sensitive information secure.

There are no cons to this software that I have experience.