GoAudits Reviews

Venners uses the Go Audits platform to conduct audits for a range of clients in the hospitality, franchise, and retail sectors.

The platform offers us a versatile tool allowing us to tailor each audit to our client’s company requirements. The powerful action management tools are particularly useful, and we have achieved over 92.0% engagement with site managers registering actions and closing assigned tasks.

We have been particularly impressed with the customer support team who have always reacted quickly, to answer queries or to help build bespoke report templates. Thank you, keep up the good work.

There are no significant issues with the platform. Any day to day problems are very quickly resolved by the support team.

This is a great tool and can be used very easily on my phone and on my I pad. I can even transition from an existing audit from one tool to the next. The ease of editing the audits is great. The new update made the interface very simple.

Would like to be able to add more photo's in the audits.

Management can easily delete/ update any questions.

The product often logs you out when trying to upload photos, this happens on a daily basis.Limits you to only uploading 4 photos when showing damage ect, so limits what you can show on reports.If you press 'no' for option it lowers the percentage of the report or in some cases wont let you complete until marked'yes'.

I have used GoAudit for some time now. Its Easy to understand and easy to use

Will be good if you can use AI to help write summary of audits after completing each audit, rather than having to to do it manually.

Speeding up the audit process. The working environment of the application and the system is clear for me as a user.

It is not possible to send all found non-conformities in one message after creating an audit.

I love the app! It is easy to use and very user-friendly! I also love the support staff! [sensitive content hidden] has been my go-to guy for all my questions and system support. If I need to answer any question, he will either find a solution or help me find an answer quickly!

I used to really love the broadcast function. But recent changes have made it less convenient to use. I also think the analytics are slightly primitive. It would be more useful if data graphics could be used to show data.

I love the support that we receive from the Goaudit

. Support is excellent and very customer focused.

Ease of use and mobilty to do audits on the go or saved and load later.

Not much to dislike. Everything you need is customizable.

Easy to use on the phone and also as a website.

Sometimes there are few glitches but the team is always there to help and support

I love the support that we receive from the Go Audit team and how quickly they respond when we need any assistance. I've utilized Go Audit at my former place of employment , along with my current business. They customize the audits to cover all of our needs. We are able to require photos for certain tasks as well which allows us to have a eyes on things when we can't physically get to those locations.

We're very pleased with Go Audit and dont have any complaints.

Easy to use system once the platform is understood.

Lack of choice for the formatting of the end report, and some small bugs that kept occurring with the scoring system.

We have written many bespoke Convenience Retail specific audits that we encourage all our retail clients to sign up to. Easy to use, immediate reporting and con cover so many topics eg store standards, Food safety, Legal document checks, promo change over audits etc etc

Nothing not to like, the form builder took a bit of getting used to but help is at hand when required

The GOA support are amazing. They are always available to helps us to increase our ideas to increase our training with our team. It is much appreciated to be able to audit with our mobile phone, it make it easy for all our employees.

We think it would be great to have our neutral grids easily available in Excel/PDF format. For the time being, we are obliged to carry out a mock audit without scoring in order to have a neutral grid to send to our teams.

The app's offline mode is a game-changer for inspectors working in areas with limited connectivity. Also it allows users to capture and attach photos directly within the app.

There is always room for minor improvements in features and performance optimization, but the app stands out as a reliable and versatile solution for various inspection needs.

Affordability, ease of template generation and execution

The difficult reporting mechanisms. Not very user friendly and does not provide exactly what is needed

Ease of use and customer service responsiveness

Inability to extract some reports make is difficult to perform a profound analysis

It meets our needs as an organisation and support staff are very supportive and our Case manager [sensitive content hidden] is engaging, easy to approach and helpful

I feel like the price packages can be reviewed and adapted to meet both newly starting providers and those already established

The picture upload makes it easy for users to identify the area of concern without writing any text.

Changes of text within individual item are not readily picked up by the system so users need "importing" all the time. At times, the revised text affects the "marking" of the specific item e.g. a "n/a" becomes a "no response", resulting in "fail" for the audit.

GoAudits is very easy to use, generates detailed and visual reports, including follow up actions, in a format that is easily shared. Support is fantastic, helping to create checklists.

I found it difficult to create checklists by myself

Easy to perform inspectionsClear information on the reportsInstant reports The email distribution list is a great featureGreat support with the checklists and configuration

There isn't really anything substantial I want to make a fuss about, but it would be great to always have our login information saved and added automatically when needed to log in to the mobile app.

Easy to use within the companySimple interface Accurate information is provided

There were some small glitches, but the support team provides immediate assistance.

System provides fast reports for us to analyse and keep the standards high.It is very easy to use.

There are no major issues to complain, we always get assistance from support if something is needed.

It helps us manage and visualize our stores on a weekly basis.

There is nothing I don't like about that app at this time.