PCLaw Reviews

Software is very helpful and easy to use in the legal profession.

Sometimes, what i do not like is that the software sometimes spazzes or freezes while in use.

PCLaw shows it's best features through it's efficient data entry and generating reports fast. The program can also hold a decent amount of matters.

The program does showcase some outdated features, which unfortunately cause it to stall and freeze at times.

it used to do the accounting job law office efficiently but with no support for a month it is useless to me

for over 1 month PCLaw has failed to respond to requests for support and has failed to correct a technical problem that is preventing me and my team from accessing critical data that is required to be accessed immediately!

PCLaw has a great spell checker and it will ensure your client gets accurate reports.

Many features are old and tired and need to be updated.

Not intuitive design. There is no obvious Save function. Just Save and Close... why? what if I don't want to close, just to save?

very slow, especially after the latest upgrade. Not intuitive design. Rudimental search functionality. Printing functionality just doesn't do what you choose to do.

The only feature I can say that I like is the fact that it keeps tracking of everything that is accounting wise.

It freezes constantly, can't manipulate it much, outdated, not user friendly

It is an enterprise system where the data and system are locally based. If the internet goes down, you still have access to the data and client information.

It was good in the day but now, the system is incompatible with 64bit outlook so you cannot save the email, there is data corruption, customer service is poor ( no one answers the phone, reluctant to escalate your case and when you use the chat function, instead of finding an answer for you they send you an article link, etc), system freezes a lot, etc.

The calendaring and time keeping is easy and simple to use. Not rocket science and gets the job done.

The functionality is limited. Case types and cross functionality is missing.

I liked the ease of opening new files for the same clients. We have a large number of repeat clients.

PC Law was very slow and constantly had issues with not responding. We eventually had to change programs.

I am hard pressed to think of anything positive other than maybe it was great in 1995?

As an IT consultant working with a firm that has used PC Law since 2004, I have made the recommendation to ditch this software after uncovering the debacle that is attempting to move past version 14.2. Lexis Nexis has had so many problems with version 15.x and 16.x since haphazardly making the switch to Microsoft SQL that they actually pulled the software. So a law firm that pays and annual contract cannot move past PC Law 14.2 for the foreseeable future. Firms that made the mistake of moving to 15 or 16 before apparently have had a rough ride.
This software is straight out of the 80s and they make no effort to improve the UI or anything else.

The software does offer the ability to do many things that are customary and specific to your firm. The ease of use is appealing, as you can manipulate the system to work as you intend it to work.

The software has become unstable especially with updating version of Windows. The look and feel of the software is outdated and enhancements don't seem to be coming. The support of the software is not reliable and often incredibly hard to get in touch with.

I have used this product for over 15 years. I think the product is just ok.

It is difficult at times to find the correct report or information you need, easily. Alot of time is wasted trying to find exactly what you need.

I have been using it for more than 10 years so am familiar with it

There is little support and next to no product development. It feels like it was created around 1999 and left to collect dust. They have a more or less monopoly with small firms so they never update it or improve it.

Great for entering your dockets and lots of options to do so.

Not great for calendar management and not the most esthetically pleasing!

There are constant error messages and always calling for support to fix errors.

Constant errors in our book keeping. Loss of Trust monies in accounts, loss of payments to accounts. Discrepancies between general journal and reconciliations.

The software offered split billing, which is something needed in my practice and not something that exists with lots of companies.

Customer service is terrible. The program failed after four years. It simply crashed. Despite spending over the program, they offer no support, unless I pay additional. If I had known about their lack of support for a flawed product, I never would have agreed to purchase this product.

There is nothing positive about this software. It is cumbersome, cannot be used on Mac, interface looks like DOS from the 80s.

There is literally nothing good about PC Law. It is horrible to use, horrible to deal with PC Law, tech support often has 50+ people in the cue trying to get support. Tech support took 2+ weeks to respond to a problem with the activation code.

Nothing about the software I like. It was not user friendly

The feature, setup of new matter, timekeepers, installing updates, down most of the time, was extremely challenging to depend on the accuracy of the information that was obtained via reports

Doesn't work. Freezes requiring restarts. Customer service typically can't help. They offer "work around for every problem because it doesn't work.

The software has a lot of functionality. This software will cover all of your legal and law firm related tasks and organization.

Product is mediocre when comparing with various law firm related softwares. The ease of use is subpar and the interface is confusing.

Its potential features and nothing else.

Tickler system is not setup so when you change one date, all linked events change. Technical Support and Sales acknowledged this flaw, but will not remove representations to the contrary.