ADVANTAGE 365 Reviews

What I like the most is the support that comes with it. As a new bookkeeper, I have a lot of questions the support team has assisted me with.

Comparing to QB, it is not as simple. But that was known from the start.

The client’s ability to require approval on selected equipment and the client facing portal.

Access to helpful training, limited customization on contract terms, limited approval flows on purchasing, limited report/data export, charges on secondary items on formulary, not knowing about operational changes prior to update releases or when they will occur.

The ability to run credit cards during billing

The difficulty with making changes in accounting, wish it worked more like quickbooks sometimes.. if a mistake it made you can't easily go back and fix it, such as a date change or quick adjustment

This software is flexible to your needs, and plenty of options for customization.

The abilty to batch credit cards only when we batch the invoices. I'd love to be able to do it on an "as needed " basis.

System is very user friendly and the help line is great to work with.

Maintenance system, hard to move around and to many steps involved.

I like the ease of use everything is seamless.

I would like to see access to online training accessible from within the software.

Much easier to use that the last version of this software. Like the fact that we can use an install version and a web cloud based version

The inventory and asset control process is tedious, and can be more user friendly.

does everything (like a Swiss Army knife...)

user interface is dated and requires a lot of user training

This software is easy to use on a daily basis. The customer support is excellent whenever you have a question.

No complaints, if there is a problem customer support always walks you through.

The software is very user friendly. It flows easily with our users and it is not difficult to train on. If anything, it offers more features than we need. Lot's of data and easy reporting.

We do not enjoy the upgrades. We find that they do have advantages, but not having the option to upgrade as our decision is aggravating. We would always like the option to use the system we think best fits our company.

The training and help I got and still get from [SENSITIVE CONTENT] is better than any other company I have ever worked with. She is patient, knowledgeable , nice and more. I love [SENSITIVE CONTENT]

It is expensive to add new users and not easy to integrate with other programs.

Easy to learn & easy to use, using RMI is a no brainer

No issues right now, hopefully it stays that way!

It very easy to use and its easy to manage all our clients in this software.

dont have any cons about it, there is nothing to not like about it.

fast and easy to used it tells you the error clear and what to fix

that you cant copy and paste everything

The features of the program allow us to grow without having to expand our employee base.
The critical benefit to our company however is the customer service and their ability to seemingly "read my mind" when it comes information I need and / or the format that is understandable.

I honestly cant think of anything that i have not liked

The ability to use in manufacturing, sales and inventory management

Trying to assemble reports can be complicated but support is very helpful in this.

the smooth operation and organization of the software

i dont deal with most of the functions only the service side and it is nice to use

Offers full asset management of our fixed assets.

While a comprehensive asset management system, it is geared/terminology more accounting/financial focused.

It's very easy to pick up. Most things are laid out in a format that spells out what you need to input into the system. I use it as a service writer.

There should be a way to paste tech work journals and stories into the boxes. Some of the error codes aren't self explanatory so it can be very confusing.

Functionality and practical usage of the software fits our needs

the linking of attachments from the software to local does not work and support seems not to be able to fix it.

Can keep track of all sorts of things, makes keeping note of what is where very easy

Difficult to learn and undo mistakes when new

customer service team is very accessible

very complicated and lot to go over to accomplish one task