Cyburdial

5.0 (6)
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CyburDial

Overall rating

5 /5
(6)
Value for Money
4.8/5
Features
5/5
Ease of Use
4.7/5
Customer Support
4.8/5

100%
recommended this app
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6 Reviews

Frank
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Inexpensive & Reliable

Reviewed on 2024/08/31

To date I have had very good experience using Cyburdial services

To date I have had very good experience using Cyburdial services

Pros

What I liked most about using Cyburdial is how quickly they are there to help you with any thing that comes up. Very inexpensive compared to other service providers.

Cons

Really can't say I have a least like about the service. It's overall just right

Calum
Overall rating
  • Industry: Telecommunications
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Resource

Reviewed on 2021/07/22

Pros

Fantastic resources to help ViciDial administrators. Loads of really great step by step tutorials to help you get the most from your system. All free and the owner is easily contactable and eager to help if you have any issues.

Cons

I can't think of any features that are missing.

Response from Cyburity

Thank you sir for your kind words, we aim to please and help our community stay compliant towards the FCC

Guillermo
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When it comes to quality, [SENSITIVE CONTENT HIDDEN] is the guy to go, cyburdial the company...

Reviewed on 2021/05/19

We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we...

We have been working for quite some time and [SENSITIVE CONTENT HIDDEN] address a few issues we were having, fix them, and allow us to grow and offer our customer a better quality on services

Pros

Easy of use, support was amazing, very knowledgeable person are found here

I only deal and talk to [SENSITIVE CONTENT HIDDEN] !!!

Cons

that it was not free as in BEER, but hey, if i wanted quality, it has a price tag

Response from Cyburity

We appreciate you as a customer and have been blessed to learn from you as much as you have learned from us. We look forward to many more years together in this business partnership.

Jack
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dial smart not hard

Reviewed on 2021/05/20

CyburDial solved the 2020 problem of being able to stay open and profitable while working with a...

CyburDial solved the 2020 problem of being able to stay open and profitable while working with a remote team of agents. What we got was the benefit of increased productivity due to the insight it’s reporting modules offer.

Pros

CyburDial is very flexible & works on most computers, tablets, & smart phones. It’s perfect for users on the go or who value the freedom of being able to work from anywhere on any device, including the one they already have.

Cons

Cyburdial is not the easiest software to use out of the box. New users may find the many different features intimidating & cumbersome at first. Some features are more of a gimmick than a feature.

Response from Cyburity

We appreciate your review and have been blessed to have you as a client as we have learned as much from you as you ahve from us. Thank you and we look forward to many years to come.

Anupam
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

He is an expert!

Reviewed on 2021/07/10

Excellent!

Excellent!

Pros

They are a Pro at what they do and their software, are systematic in managing and maintaining it. So, if and when there are issues, they are well prepared, and have quick solutions.

Cons

Currently, I do not have any thing that is not positive!

Response from Cyburity

Thank you for your kind words, its always a pleasure doing business with you

Diego
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cyburity test

Reviewed on 2021/07/10

Pros

I like the quality of call and the personalization of webrtc phone

Cons

The color of the application and design, vicidial by default has not good css design.

Response from Cyburity

Thank you for submitting a review, we are pleased to serve you for all your call center needs.