Liongard Reviews
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9 Reviews
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product that is Scalable
Reviewed on 2023/10/16
Love the product.
Love the product.
Pros
Liongard offers a ton of features. Most of the stuff they say it does, it does. Not a bunch of mispromised marketing jargon.
Cons
Implementation can be a lift, especially understanding the full capabilities of the product. Would like to see more attention on the CX side.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Liongard Has Been A Reliable and Simple to Use Solution
Reviewed on 2024/04/09
Pros
For secure IT asset management, we always choose Liongard.
Liongard has powerful capabilities that make it a reliable solution.
Cons
I do not have dislikes for Liongard.
Liongard is so reliable.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Very difficult to setup and understand, but can be powerful
Reviewed on 2022/10/03
Good, but not great. I want to be able to really on-board the system but it stands in its own way.
Good, but not great. I want to be able to really on-board the system but it stands in its own way.
Pros
The ability to tie into all of our critical systems and give us insights into what is happening in one single place is great. We can see correlations between the systems and recognize when there are trends that require action.
Cons
It's really difficult and complex to configure. There aren't any wizards and you have to read every single word of every single guide and you still won't get it. You then have to open a support case and it takes multiple days to get back to you, eventually realizing that you need on-boarding support. All in all, the UI and UX was designed by engineers and you can tell.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect solution for change management and docum
Reviewed on 2021/07/23
Pros
Liongard helps you get a grip of valuable data in a readable and exportable format. The most important feature that it will alert you if data you find relevant changes. That helps when bad things happen but most of all in the day to day challenge to keep contract number up to date.
Cons
Sometimes difficult to be aware of inspectors not running or failing and to find/fix that.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An Important data aggregation tool
Reviewed on 2021/08/26
Pros
Liongard brings all the important data into a single pane of glass. This is important for visibility across all systems for compliance and billing purposes.
Cons
Somewhat confusing billing model but I believe that has been resolved with their new essentials billing tier.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Lots and lots of data in one place
Reviewed on 2021/08/26
Excellent experience. Sales wasn't too pushy, but was helpful through the sales process. ...
Excellent experience. Sales wasn't too pushy, but was helpful through the sales process. Onboarding, which can often be lacking for tools with this many integrations, was great! Support has been super responsive and helpful!
Pros
I love the idea of taking data from nearly every solution we have in place and aggregating it into one tool. From there, reporting is much easier, especially when the reporting requires data from multiple sources.
Cons
The lack of a polished report output makes the reporting side of Liongard an "internal-only" asset. While reporting is a small piece of what Liongard provides, I can see where client facing reports only increases the tool's value to an MSP. The data is there and easily pulled within Liongard, but the output is raw. Great data for internal needs, but needing work for external presentation.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software for an MSP !
Reviewed on 2021/07/22
Peer review.
Change log.
Alerts.
Monitoring.
Evaluations.
Peer review.
Change log.
Alerts.
Monitoring.
Evaluations.
Pros
The product is easy to use. Fast development and lots of new features are on the way all the time.
Having an up to date view on our clients environment is amazing.
Cons
I would like to have a way to monitor network devices.
- Industry: Computer & Network Security
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Liongard - visibility into the unknown or undocumented
Reviewed on 2021/07/27
great visibility into the issues customers did not realize they had
great visibility into the issues customers did not realize they had
Pros
Great way to get a deep dive into a customers security posture when going into a new client
Cons
issue clearing could be a bit simpler but when issues auto clear that is not a concern
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Significant potential value to busienss
Reviewed on 2021/07/22
We're excited by the product and believe over time it will continue to grow in value. That said, it...
We're excited by the product and believe over time it will continue to grow in value. That said, it does take time to get our arms around it and how to incorporate it into our business workflows.
Pros
automation of change management and highlighting configurations that are not best practice
Cons
Some UI aspects. It requires a lot of clicks to get the data you want. Specifically when reviewing alerts.
