MyStudio

4.5 (167)
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CRM for managing customer, sales, and products

Overall rating

4.5 /5
(167)
Value for Money
4.6/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.5/5

90%
recommended this app
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167 Reviews

Gary
Gary
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio - Great Tool for any any School

Reviewed on 2021/04/27

[SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there...

[SENSITIVE CONTENT HIDDEN] and his team have been fantastic. Like any other software or apps, there are bugs but they work with you each and every step.

Pros

I like that it allows my students to access curriculum, events etc. One of the biggest plusses is that [SENSITIVE CONTENT HIDDEN] and his team are always building and making it better.

Cons

That there is a little back-end work. There are some features that other CRM have that MyStudio does not have, but that's ok. For the price and the functionality of MyStudio, hands-down winner.

Response from MyStudio

Thanks for your review, Gary! We look forward to releasing more upgrades and updates to you!

Andrew
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switched to MyStudio and won't look back.

Reviewed on 2023/03/29

We have enjoyed having all of our business features consolidated into one program. It's easy to use...

We have enjoyed having all of our business features consolidated into one program. It's easy to use and our members love it!

Pros

MyStudio provides an all in one solution for a member app, communication pathways, billing processing, membership management, event scheduling, member resources, attendance tracking, rank progression, and more.

Cons

The MyStudio website could be improved as we do not use it. We have a website built through Wix.

Alternatives Considered

Mindbody

Reasons for Choosing MyStudio

To streamline our services.

Switched From

Wix and Acuity Scheduling

Reasons for Switching to MyStudio

It was easy to see that this software fit all of our needs into one place. Other products typically lacked Martial Arts specific features.
Terri
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My experience with MyStudio

Reviewed on 2022/07/12

You seem to be an upstart company with well-intentioned staff in positions they may not have the...

You seem to be an upstart company with well-intentioned staff in positions they may not have the expertise to fulfill but do have the desire. You would do yourselves thousands of favors if you had an "install" team that travelled to your clients and completed an initial set-up process.

Pros

Frankly, this is the first software management we have used at our school. Previously, we did everything by hand, spreadsheet and through our bank. We do not have other product experience for comparison in this industry. Having said that, we like having the ability to communicate with our students, manage banking and payments and the ability to set up retail sales through the app.

Cons

The software is not organized in a fashion that is intuitive to me or my staff. There are too many clicks and prompts to get through in order to complete a simple task. An example is that in order to communicate with the entire student body, you cannot use the communications tab. You are forced to use the "All Customers" tab. This is counterintuitive. There, as far as we know, is no method for "fulfilling" multiple retail orders simultaneously. There are more but you get the point.

Thomas
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Innovative, easy to use, one stop shop!

Reviewed on 2023/03/29

Overall, without MyStudio, our business would not have survived the pandemic. The ability to enroll...

Overall, without MyStudio, our business would not have survived the pandemic. The ability to enroll members and customers with a url and from the comfort of their own home is unmatched.

Pros

The ease of use and ability to check payments, enroll members all on your mobile device. App features allow for members to easily access their own profile, and make payments, enroll in events and more! Professional, simple, and makes managing a business so much easier.

Cons

Because of the streamlined service and main focus on providing simplicity to a business and members, certain features are not available. However, they are always upgrading their product. Would also like to have a credit card swipe feature

Alton
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2023/08/31

So far it has been a smooth transition as we begin to implement the product.

So far it has been a smooth transition as we begin to implement the product.

Pros

Ease of generating in depth reports. Messaging and emailing can be done in app.

Cons

Still learning the ins and outs of the app so far no complaints.

Alysa
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switching to MyStudio was a time and life saver

Reviewed on 2023/02/28

I no longer have to be in my dojo outside of business hours during sales if people want to come in...

I no longer have to be in my dojo outside of business hours during sales if people want to come in on a day to purchase camps or gear. It is all done through the app and I don't need to be at the desk processing payments, members can do it right through their app or through the tablet at the front of the dojo.

Pros

I love how simple this software is easy to use. Our members love it too! Everyone can purchase what they want at any hour of the day or night. I do not need to send out links or reminders now to purchase camps, they know where to look right away now. We have removed our front desk now and all waivers and information is done on the software. It has made our lives easier and removed the need for extra staff, now our instructors can focus on the students and not chasing money or spending a long time learning how to use this software. It is simple to use and I love how it's constantly evolving. It really has saved me time that I can now spend elsewhere!

Cons

I would like to see something to issue receipts for the year or easy invoices.

Alternatives Considered

Zen Planner

Reasons for Choosing MyStudio

Mindbody was great, but not what my dojo needed. It is a large software, and I was a small dojo and not using half the features and paying hundreds of dollars a month for something I barely used.

Switched From

Mindbody

Reasons for Switching to MyStudio

Connected with the staff at MyStudio during one of the Martial Arts Super Shows. They truly cared about what I had to say and it was easy for me to sign up, so I did! And I am very happy that I made the switch.

Response from MyStudio

Thank you for your feedback, Alysa! We are thankful for you. We hear your product feature request -- I see at least one of those (invoicing) are on the product suggestions board -- you can "upvote" those options or add to the suggestions in your account. You can find the Suggestions section in the bottom left hand corner (the rocket icon). Thanks again!

Anna
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio is a critical element in our business operations and success

Reviewed on 2023/02/28

Keeps client info safe and easy to access for staff. App has been great for having clients...

Keeps client info safe and easy to access for staff. App has been great for having clients register for ongoing classes and programs. It has also helped with keeping accurate attendance which helps us with retention, we know exactly which students we need to reach out to and get them back in classes.

Pros

Software is easy and intuitive to use. Customer service is always available to support and answer questions. All of my staff can use which keeps things running smoothly.

Cons

It would be great if Apple or Google pay was an option. It would also be great if we could add clients in and charge a drop in rather than having them download app etc. We sometimes get out of town visitors and they just want to walk in and pay and not have to go through downloading app, setup etc.

Alternatives Considered

Zen Planner

Reasons for Choosing MyStudio

Cost and worked better for martial arts specific studio.

Switched From

Mindbody

Reasons for Switching to MyStudio

Better options and overall ease of use.

Response from MyStudio

Hi Anna, Thank you for your review and for the feedback! In regards to your desire to be able to have people pay without downloading an app -- you can absolutely do that now :) Everything you sell has a unique URL that you can just text/email to someone - no app needed! You can find those URLs in each respective module in your control panel. You can also charge drop ins, sign people up right at the Point of Sale. We'll reach out to you and share pointers on how to do all of this so you can use it. Thanks again!

PJ s
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeps me on the mat!

Reviewed on 2023/02/28

Changed the amount of time I would normally spend in the off almost nothing.

Changed the amount of time I would normally spend in the off almost nothing.

Pros

I love how I can send a link to potential customer to be ready to get on the mat as soon as they come in. Then, when they are ready to sign up, its all in the app. Direct interface for the parent/guardian with the studio.

Cons

The back button, checking out events for an individual student. Takes you to the main member screen and have to filter again.

Response from MyStudio

Thank you for your review, PJ s! I love that you shared that it keeps you "on the mat" and that the sign up process for your customers is easy. We see your feedback. If you have more feedback, you can always add it to the product suggestions portal -- it is behind the Rocket icon in the bottom left corner of your control panel in your account. You can go in there and add suggestions and "upvote" others'! We review those and it has a large influence as we do production planning. Thanks again for taking the time to review!

Buck
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We love MyStudio

Reviewed on 2023/02/28

Our overall experience is happiness and FAMILY. Honestly, any issues are taken into consideration...

Our overall experience is happiness and FAMILY. Honestly, any issues are taken into consideration for improving the software and we always feel heard and appreciated.

Pros

"Feels like family. Real live chat help and people to answer phone. NOT outsourced to another country. People understand my problems and treat me with respect and walk me through solutions. Always listening to me and always improving not just me but themselves as well! LOVE! MyStudio truly does want your business to succeed. Family from another mother and I'm grateful."

Cons

Sometimes we have questions and the chat and/or email response takes longer than customer (in the moment troubleshoot) can wait and/or I have to get back on mats and can't get the problem solved right away.

Response from MyStudio

Thank you for your review and feedback, Buck! We are so happy to be partnering with you and are thankful you have been with us all this time.

Sungwook
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system for membership base

Reviewed on 2023/09/06

Pros

I love the automation email feature and the ease of tracking data .

Cons

Not being able to make class reservation.

Star
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great portal

Reviewed on 2023/02/27

Great experience, would definitely recommend to others

Great experience, would definitely recommend to others

Pros

Super easy functionality with everything in one place.

Cons

Slow to load sometimes but may be service location

Alternatives Considered

Kicksite

Reasons for Switching to MyStudio

Faster customer service responses & ability to join a Zoom when I had questions

Response from MyStudio

Thank you very much for your feedback and review, Star!

Samantha
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

There will never be a perfect CRM.

Reviewed on 2022/07/20

In the beginning they moved very quickly in updating things that customers requested, adding...

In the beginning they moved very quickly in updating things that customers requested, adding features and developments, and making adjustments as needed. They seem to have slowed some since then.

Pros

I love the app, and the ease of use for families. Information for my staff is clear and accessible.

Cons

There is no way to mark orders from "Unfulfilled" to "Ordered" to "Fulfilled". We do a lot of special orders, it would be nice to have the option to mark items as "Ordered". I have requested several times. Also, we need the ability to track stripes as well as attendances. Our students are required to get stripes to graduate. Parents need to be able to see attendance and stripes in the app. Also, we need to be able to clear attendance after graduation for anyone who did not test or graduate.

Response from MyStudio

Hello, thank you for your feedback. In terms of tracking stripes, you are able to do that now. Here is a video describing how: https://player.vimeo.com/video/703804420 You can also access this within your Memberships section of your account -- the tutorial is available at the "i" icon in your account to guide you. We will continue to update the system to provide you better and better tools to run your business.

Matt
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio Is AWESOME!

Reviewed on 2021/05/11

Pros

The customer service at MyStudio is second to none! They are always there to help whenever I need it. MyStudio is always improving too! They are constantly adding new features to stay ahead of their competition. They as us as users what we need and then they add that to the software. With my previous software, I never felt like they listened to my concerns. MyStudio is always asking us what we need and how they can improve their software to be the best in the industry!

Cons

There are a few features that my previous software had that MyStudio doesn't have. But as I said before, they are always adding to and improving their program to give us exactly what we need! The onboarding process was a little bit more tedious and difficult than I would have liked but once it was done, the software was so easy to use right away.

Alternatives Considered

Spark Membership

Reasons for Choosing MyStudio

Kicksite stopped working for us as customers. They were making changes that didn't improve their software and they stopped listening to to their customers' needs.

Switched From

Kicksite

Reasons for Switching to MyStudio

MyStudio was a better price and I didn't need all the extra features that Spark adds.

Response from MyStudio

Thanks for your review, Matt! We look forward to releasing more upgrades and updates!

Reece
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It removed 10-15 hours of work for me.

Reviewed on 2021/05/03

Great product. So happy that I switched from Rainmaker.

Great product. So happy that I switched from Rainmaker.

Pros

There are a number of features that I like about this product. Here are a list of a few of them:
-Auto emails when payments don't go through
-Students find their own answers in the app saving me time
-Having a branded app helps build my company brand
-Options to allow trials to pick their first day and they get promoted to watch my onboarding video automatically

Cons

-You can't do discounts codes for specific retail items
-You can't set up Brand Ambassador discount codes and see their sales all in one spot
-I wish there was an auto template that I could plug photos and text into for emails instead of trying to copy and paste into MyStudio

Alternatives Considered

Mindbody

Reasons for Choosing MyStudio

The price was much better and the system was wayyyyy more user friendly.

Reasons for Switching to MyStudio

Price was a huge factor. Also this system seemed to be more geared towards martial arts schools.

Response from MyStudio

Hello Reece, We are so glad to be able to serve you and are happy that you are happy! We will continue rolling out new upgrades and we look forward to you enjoying them!

Darrell
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great customer service

Reviewed on 2023/07/01

Pros

Very helpful anytime I have a question on how to do something within the software

Cons

I have not used it enough to have cons, I think its a great upgrade from my pencil and pen system

Steven
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio saved my business

Reviewed on 2023/02/28

I love my studio. I love that I pay the entire year up front each year forgoing the onerous monthly...

I love my studio. I love that I pay the entire year up front each year forgoing the onerous monthly billing of other like companies

Pros

I love the ability to pass on credit card fees to my customers as well as track attendance and use their point of sale feature

Cons

The only negative is that because there is so much that this software offers it takes time to understand how to navigate its numerous features

Response from MyStudio

Thank you for your review, Steven! We are thankful for you and being able to serve you. Our team is available if you would like to sit down to discuss how to use features - you can reach us on chat or at [email protected]. We also have webinars that you could attend live or watch playbacks of, that go into strategies to incorporate the system into your operations to make things easier/faster. Here is a link to our previous Customer Success Webinars: https://bit.ly/mystudiocswebinars. Thanks again!

Michael
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Change due to comany

Reviewed on 2023/03/29

Pros

We were informed we were switching from one programe to mystudio. The process was awesome and easy. A year later we are fully up and running and so happy with the product.

Cons

Because we switched so fast a lot of the training behind the program was missed so it was not easy at first to learn the system. It is much easier now.

Robert
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio is modern, professional, and easy to learn and use

Reviewed on 2022/07/07

I’m very happy to switch over from Zen Planner which was feature rich but overly complicated and...

I’m very happy to switch over from Zen Planner which was feature rich but overly complicated and had a dated and clunky user interface. The best part of MyStudio is that I can copy paste links for enrollment and retail purchase links into texts to my customers, they love it, we love it!

Pros

MyStudio has a clean and modern web based interface. There is a minimal buttons to learn while providing all the features necessary for martial arts enrollment management.

Cons

I would prefer the ability to speak directly to support or correspond via email as opposed to chat. I haven’t figured out if there are tutorial videos to learn about features that I am not yet familiar with such as automations and the CRM. We are currently using Market Muscles integrated (provides website opt in lead information)with Go High Level as our CRM… I would be interested in using MyStudio as my CRM but I need the capability to schedule and track appointments for new students and automated lead nurturing… the way I have it setup now, the website directs the prospect to a google calendar appointments page (provides by Go High Level) where they can schedule their own first free class

Cat
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Let myStudio manage your members so you can focus on teaching!

Reviewed on 2022/07/22

The customer service at myStudio has been great, they can't always fix the things I want, but they...

The customer service at myStudio has been great, they can't always fix the things I want, but they always try really hard to! They are very responsive and good at keeping me in the loop on bug and feature requests I put in. I always feel like my opinion on requests is valued and that they are a company eager to learn from their customers.

Pros

I used to have everyone write me a check, give me cash, Venmo me, etc every month. Even when that was only 5 students or so in my early days, it was always such a hassle to collect on time from everyone. I now have over 50 students and I'm still growing, and I couldn't imagine trying to keep track of the logistics for so many people without myStudio. With myStudio, signing up is a breeze, students are automatically transferred from trial rates to full membership rates after a month, retail purchases are easy and self service, and we can even keep all our curriculum readily at hand for them to help practice from the app at home.

Cons

I still think the back end could use several improvements, that I am eagerly awaiting. I'd love to see the all program members view let me customize which columns it display for my participants. I'd also love some sort of integration between myStudio and Wix which I use for our monthly newsletter.

Response from MyStudio

Thank you for honest review about your experience, Cat. We are glad you know that we value your feedback and are listening to your requests.

Muzammil
Overall rating
  • Industry: Wholesale
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Amazing & Great Software, I just love it

Reviewed on 2021/06/19

I've used several studio CRMs - MindBody, ZenPlanner, etc - and they are all, in their own way,...

I've used several studio CRMs - MindBody, ZenPlanner, etc - and they are all, in their own way, awful. MyStudio was recommended to me by a friend, who sold the benefits in terms of clients being able to enroll themselves for memberships, and use a member app to check in. But the self-enrolment benefits are offset by accounting and reporting problems, and a lack of flexibility in membership and product types. The software probably works well for high-throughput karate and TKD dojos, and is likely geared toward them. We stay with it for now because there is nothing obviously better out there, and the hassle of switching back to MindBody, etc, would be more than it is worth.

Pros

MyStudio saves me such a lot of time. I used to go through with new preliminaries to such an extent. I expected to plan them to come in and go over all alternatives and pursue the participation. It was to such an extent. Presently, it does everything consequently after I set up all messages and data clients need to have to be a part. All customers can utilize their cell phones to enroll or think about the program through the application. It is so natural to utilize anyplace any place they go.

Cons

Was somewhat hard to on-board understudies, however was most likely because of my comprehension of the product.

Response from MyStudio

Hello Muzammil, thank you for providing a review! I see it's been a while since you shared your feedback, and we have launched a lot of new upgrades to the system. We hope those new upgrades have helped to alleviate any of the issues you had last year.

Lauren
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Satisfied but still working on things.

Reviewed on 2022/07/19

Overall I am satisfied with this program. There are still sections of the app that I am not happy...

Overall I am satisfied with this program. There are still sections of the app that I am not happy with, however, the parts that are beneficial outweigh them. I would recommend it to other school owners with the warning that you will need to put aside plenty of time to set it up.

Pros

I like that this software is a "one-stop shop". I am able to chat with students, on-board new members, process tuition automatically, and upload curriculum. My favorite part of the app is the ability to have students purchase programs, events, and merchandise without a live staff member assisting them.

Cons

I did not like the labor-intensive set-up process. While I'm proficient in tech, the back-end requirements needed to get started were frustrating and overwhelming. I also don't like that the customer service team treats me like a novice after setting up and using the program for over three years. While I appreciate that they approach users in a standardized way, it wastes my time when I have a higher level question. Finally, I do not like the multi-step check-out process. It's a barrier to sales and can get frustrating to work through.

Response from MyStudio

Thank you for your honest review and for being a long time client. We offer "white glove service" that can help you get set up, so if that is something you are interested in, please let our team know!

Joshua
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Potentially Great

Reviewed on 2021/04/28

Pros

-links to memberships that I can text or message people
-easy payment processing
-quick reports

Cons

-My biggest complaint is I feel very unappreciated as a long time customer. I was an early customer the first year MyStudio was created when there were few but several promising features to come. I recommended the company to many school owners. I stuck by them through their growing pains as a Premium White Label customer. Now, they have deemed me a non-premium customer and have created a new tier with new features that are inaccessible by me unless I upgrade from what was promised as their premium membership and is now an old, outdated plan. I understand the need for growth as a company, but as a businessman, it is very poor customer service to downgrade their premium members to make way for a new, more expensive premium membership option. It has been very disappointing, and when I’ve mentioned it, it was basically addressed as not that big of a deal in the grand scheme of things. That it was still cheaper than other software platforms.

Response from MyStudio

Dear Joshua, Thank you very much for being a part of our community, and for joining us early. We appreciate you! With the creation of new membership plans, our intention was not to take anything away from our legacy plans -- we still continue to update and add new features to them. The newer plans, which include features that do incur additional costs to develop, are set up so that those offerings are economically feasible. Again, we appreciate you and we appreciate our legacy members!

Nathan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Elite Review of My Studio

Reviewed on 2022/07/15

It’s great! I’ve been here since the beginning!

It’s great! I’ve been here since the beginning!

Pros

Ease of use, great essential features, customizable emails, simplicity of membership str

Cons

Poor lead management , would like to schedule automated emails and texts to specific individuals and be able to manage as in delete leases easier. Also the ability of the software to automatically update trials, and leads when they sign up.

Jose
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best decision I have made for my business

Reviewed on 2022/07/07

Mystudio application has help me managed my Martial School to the next level.

Mystudio application has help me managed my Martial School to the next level.

Pros

The ability to add information to help my students and how is it to manage payments

Cons

I feel that it is kind of difficult to navigate to different areas.

Response from MyStudio

Thanks so much for your review, Jose!

Jim
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MyStudio just gets better and better!

Reviewed on 2021/05/06

Fantastic experience. Offering the opportunity for potential clients to just sign up from the App...

Fantastic experience. Offering the opportunity for potential clients to just sign up from the App (or the URL they also provide) has not only saved us a tremendous amount of time but it has also saved us money. The front desk kiosk feature has all but done away with having to require a front desk person.

Pros

That they keep the end user (my members) experience in mind first. This make my business look professional and stand out from my competitors.

Cons

Nothing really. When MyStudio first released (2018?) they were missing some options I would have liked, BUT they were constantly updating and improving the needs and requirements of users and that is impressive and appreciated.

Response from MyStudio

Hi Jim, what a pleasure it is to hear about your experience with us, for so many years! Thank you for being on the journey with us and embracing the easy registration links and app for your customers! We are so happy that you are happy!