---
description: Learn how Hellotracks can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hellotracks Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [Hellotracks](/software/2046740/hellotracks)

# Hellotracks

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> Hellotracks boosts field service efficiency with GPS tracking and streamlined employee management. Managers can precisely monitor real-time locations and oversee operations centrally. Features include automated dispatch, bulk uploads, and more, simplifying field operations.
> 
> Verdict: Rated **4.1/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Hellotracks

Hellotracks revolutionizes job assignment and route optimization, enabling the automatic allocation of tasks to the most suitable personnel. This functionality not only enhances efficiency but also ensures that every route taken is the most effective one possible. Gain unparalleled visibility and control over all field activities, streamlining operations like never before.

One-Click Route Optimization
Hellotracks simplifies the job assignment process, offering operators the convenience of drag-and-drop functionality or the ability to dispatch hundreds of jobs simultaneously with just a few clicks. Our system is designed to maintain optimized routes constantly, saving significant time and reducing operational complexities.

Real-Time Location Tracking
Embrace the power of real-time tracking to monitor your staff's movements and routes throughout the day, accessible from both desktop and smartphone. Utilizing advanced GPS technology, Hellotracks sends instant notifications upon staff arrivals and departures, allowing for the seamless optimization of daily routes and schedules.

Smartphone Integration for Seamless Operations
Empower your employees with the ability to effortlessly report job status updates, from simple acknowledgments like a "Thumbs Up" upon completion to more detailed inputs such as attaching photos and capturing client signatures. Hellotracks seamlessly integrates with leading turn-by-turn navigation apps, enhancing on-the-go efficiency.

Comprehensive Analysis and Reporting
Unlock the full potential of your operational data with Hellotracks' advanced analytics and reporting capabilities. Generate detailed mileage reports, assess job completion rates, and scrutinize check-in times to optimize both billing and staff performance. With Hellotracks, you have access to a robust reporting system designed to support informed decision-making and continuous improvement.

Transform your field service operations with Hellotracks, where efficiency meets innovation. Leverage cutting-edge technology to automate job assignments, optimize routes, track real-time locations, and analyze performance data for a streamlined, effective, and proactive approach to field management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 16 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hellotracks
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$10,00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Monthly subscription of only $10.00 per employee.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- CRM
- Calendar Management
- Chat/Messaging
- Contact Database
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Data Import/Export
- Delivery Tracking
- Dispatch Management
- Drag & Drop
- Electronic Signature
- Emergency Dispatch
- Employee Management

## Integrations (2 total)

- Google Calendar
- Slack

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)
- [Fleet Maintenance Software](https://www.getapp.za.com/directory/283/fleet-tracking/software)
- [Transportation Dispatch Software](https://www.getapp.za.com/directory/223/transportation-dispatch/software)
- [Logistics Software](https://www.getapp.za.com/directory/787/logistics/software)

## Alternatives

1. [FieldPulse](https://www.getapp.za.com/software/105687/fieldpulse) — 4.6/5 (411 reviews)
2. [Jobber](https://www.getapp.za.com/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Skimmer](https://www.getapp.za.com/software/113919/skimmer) — 4.9/5 (226 reviews)
4. [Connecteam](https://www.getapp.za.com/software/105401/connecteam) — 4.6/5 (5058 reviews)
5. [Fieldd](https://www.getapp.za.com/software/133299/fieldd) — 5.0/5 (140 reviews)

## Reviews

### "Small price for main feature" — 5.0/5

> **Gertruda** | *08 September 2020* | Logistics & Supply Chain | Recommendation rating: 10.0/10
> 
> **Pros**: The price is very low if you need only the planning, tracking and optimizing the routes. Very good snd easy app for driver. They love to see the excact time window to artive.
> 
> **Cons**: Very few functions and no possible to customize.
> 
> We started our jobs with confidenced that all routs are under control. And this sofware hellped us to grow. So now we need more functions and switched to orher product.

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### "Great platform with minor issues" — 5.0/5

> **Joshua** | *14 November 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Ability to see where techs are, how long they are onsite, taking to get to jobs and the dispatch portion of the software so all my techs can receive their daily jobs.
> 
> **Cons**: Issues with the phone app, jobs getting deleted randomly, jobs getting auto sorted after they have been assigned in a specific order.
> 
> Overall, we are very happy with the platform, there are some bugs that need to be addressed, but overall, great product.

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### "Good for tracking employees in the field and uploading jobs" — 3.0/5

> **Benjamin** | *16 July 2019* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10
> 
> **Pros**: GPS tracking of employees in the field allows you to know where they are and track their progress.  Also good for uploading jobs to field employees so they get the info right to their phone.
> 
> **Cons**: Can be slow and needs to refresh often in order to stay current.

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### "Enhances efficient management and optimization by monitoring team locations" — 5.0/5

> **Susan** | *18 February 2024* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10
> 
> **Pros**: Hellotracks suite enhances efficient management and optimization by monitoring team locations, automating dispatching, optimizing routes, and cutting costs with customizable workflows and advanced analytics.
> 
> **Cons**: Updates are made by own without any notification. Plus, the limited functions are a big problem.
> 
> This solution is designed for businesses requiring real-time coordination and field staff for efficient service delivery, including logistics, maintenance, public sector, and health services.

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### "Best Field Staff Management tool ever" — 5.0/5

> **Patrick** | *21 August 2019* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use
Intuitive
To some extent, ability to customize
Adapt language to Spanish
> 
> **Cons**: Schedule view is unfortunately missing
Not possible to optimize routes when having different start and end locations
Dashboard not possible to customize and showing information not relevant
> 
> Amazing experience\! Ine can get a perfect overview of field staff  activities real time and at a glance.
It's so easy dispatch and track the work in the field.
Allows dynamic planning\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2046740/hellotracks)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/hellotracks/> |
| en-AE | <https://www.getapp.ae/software/2046740/hellotracks> |
| en-AU | <https://www.getapp.com.au/software/2046740/hellotracks> |
| en-CA | <https://www.getapp.ca/software/2046740/hellotracks> |
| en-GB | <https://www.getapp.co.uk/software/2046740/hellotracks> |
| en-IE | <https://www.getapp.ie/software/2046740/hellotracks> |
| en-NZ | <https://www.getapp.co.nz/software/2046740/hellotracks> |
| en-SG | <https://www.getapp.sg/software/2046740/hellotracks> |
| en-ZA | <https://www.getapp.za.com/software/2046740/hellotracks> |

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