Projectworks Reviews

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93 Reviews

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Staying on track
Reviewed on 2022/03/09
Pros
Able to make our time tracking as granular as we like
Cons
creating multiple time codes can be tedious
- Industry: Fine Art
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
You can be creative with Projectworks
Reviewed on 2023/04/11
[sensitive content hidden] and the team were on-call almost 24/7 when we went live. The speed of...
[sensitive content hidden] and the team were on-call almost 24/7 when we went live. The speed of response from the helpdesk is borderline miraculous. Cannot commend them enough. If things don't work - they'll fix it and you can't ask for fairer than that.
Pros
Resourcing is simple. Timesheet entry is so user friendly we have a weekly 98% compliance. The Exec Dashboard showing utilisation rates gives us the best data at a glance which can be sliced and diced in multiple ways. The PW team was more than willing to take any of our suggestions for tweaks and amendments and implement them. Some people have asked for an App but the on-line version is just as easy to use on your phone.
Cons
For our business we've had to be creative in the way we use the system to suit our needs. It invariably requires workarounds. Lots of things in development stage still and we're happy to wait on those.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
One stop shop
Reviewed on 2022/02/25
Pros
I like working with Timecodes and Resourcing.
Cons
I like the staff assignment the least as there are certain areas for improvement.
Response from Spiderworks
Dear Malvin, thank you for taking the time to review! We're really glad to hear that timecodes and resourcing are working well for you, and that you're benefiting from all your tools being in one place in Projectworks. In terms of staff assignment, we'd love to hear more about what could be improved. We have made changes to this so your issue may already be resolved. Please reach out to us directly at [email protected] with any suggestions that may have improved your experience further.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Solution
Reviewed on 2023/04/12
The application is easy to configure and use, very intuitive. Excellent experience with the whole...
The application is easy to configure and use, very intuitive. Excellent experience with the whole Projectworks team, very professional outfit. The migration over to Projectworks was painless.
Pros
Easy to use and configure, on point with project creation, time tracking, invoice generation and the ability to integrate with Xero
Cons
Not having the ability to create billing rate cards that are based on a specific time period (e.g. billing rate for a calendar year), when changes rates there is a bit of manual work required to have this flow through the project correctly.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Projectworks makes Projects Work
Reviewed on 2020/07/30
Projectworks is by far the best timesheeting software I've used across every company I've worked at...
Projectworks is by far the best timesheeting software I've used across every company I've worked at - but it is so much more than that. I know the other business areas within my company have their own needs that are met with Projectworks, and having it all rolled into one solutions makes life easier for everyone.
Pros
As a user of the software I like the way everything is hooked up for me. I have a limited view of the budget which allows me to know if a project overrunning its budgets. All of the project planning, timesheeting and leave requirements I have are easily met with this product.
Cons
Although there are many useful options and features, it isn't immediately clear what is available. There is a setting that I now find immensely useful, but for the first few months using this product I'd originally had the setting disabled, not knowing of its existence.
Response from Spiderworks
Thanks for the feedback, if you'd like an overview tour of the product, then please get in touch with your customer success manager and they'll be able to show you some things that might not be obvious from the start. Keeping an eye on our release notes is also a great way to find out about those little nice to haves that are added each week. Cheers!

- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool with an abundance of features
Reviewed on 2020/07/31
Keeps track of project time extremely well.
Keeps track of project time extremely well.
Pros
Easy to see at a glance what you have worked on during the day/week/month, and able to drill down to individual projects. Good range of functionality on hand to apply for leave, expenses and reporting.
Cons
Would be nice to have the option of a different color scheme or text size
Response from Spiderworks
Thanks Joanne, while we won't be adding the options to change color schemes, as the whole product is responsive you should be able to zoom your browser and still have everything look great. If you find something that doesn't look right then please let the team know! Cheers

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A powerful service to help manage product/projects
Reviewed on 2022/03/04
Our business involves managing an extensive range of products/projects, and managing the resources...
Our business involves managing an extensive range of products/projects, and managing the resources across these has always been complex. Projectworks give us the visibility we need at all levels.
Pros
The Projectworks team helped us onboard to the service, and once set up, our ability to monitor and manage our resources, projects, and budgets has increased dramatically.
Cons
There is so much to this service that it can take some time to become familiar. Fortunately, the Projectworks team is always very responsive when questions arise.

- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Awesome PM Tool!
Reviewed on 2022/03/14
Loved how I could track the budget and resourcing in a project. This is one of the hardest thing...
Loved how I could track the budget and resourcing in a project. This is one of the hardest thing for a PM to manage and ProjectWorks makes it so simple and easy.
Pros
Forecasting, Resourcing, Budget control, Invoicing
Cons
Need more reporting metrics and tools for reporting progress, etc.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great User Interface and Functionality
Reviewed on 2022/03/09
Pros
Easier to use and enter in new project, time tracking, reporting
Cons
Search function does not have a filter so many results can be returned
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Daily user (project manager)
Reviewed on 2020/08/24
Overall, I've enjoyed using this product and recommend it to anyone looking to supercharge their...
Overall, I've enjoyed using this product and recommend it to anyone looking to supercharge their project management/operational practices
Pros
I like the general ease of use in terms of being able to quickly edit resourcing/forecasting for small projects
Cons
As projects get bigger, it becomes challenging to make uniform changes across several months or users (not a lot of "copy and paste" functionality)
Response from Spiderworks
Thanks Tyler, appreciate the feedback. We have a few things in the pipeline to help with that, we now have a project clone feature and have a few more piece in the works as well.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big or small, local or multi-national
Reviewed on 2022/12/01
We are a Staffing, Recruitment and Marketing agency with 9 companies operating in 5 geographies, 6...
We are a Staffing, Recruitment and Marketing agency with 9 companies operating in 5 geographies, 6 currencies and 250 staff. “We’re a small company, with big company problems.”Projectworks have helped us overcome a lot of these challenges
Pros
COST EFFECTIVE AND EFFICIENT IMPLEMENTATION: -Projectworks have catered for almost everything we need ‘out of the box’, with no need for additional costly customization.-Migration timeline from approving the tool, planning, design, implementation, training and post project Q&A’s and amendments was 6 months. Significantly less than other migrations I’ve seen.ACCURATE BILLING & PAYROLL-Projectworks allows 1 person employed by company A to work on a project in company B within the same instance of Projectworks. This allows effective and efficient billing to clients and hours for payroll – albeit 2 separate companies, 2 currencies/geographies etc.-Contractors being paid multiple rates for different projects are dealt within Projectworks.DEBTORS MANAGEMENT AND IMPROVED CASHFLOW-‘Out of the box’ integration from 1 instance of Projectworks with multiple instances of Xero has been a big win with the migration. Having the ability to integrate invoices and payments to and from with a click of a button – giving 1 view and access point for debtors and streamlining debtors management globally.RESOURCING AT THE RIGHT TIME-Resource planning and forecasting of projects, rolling the data up to a company, client and organizational level (within the tool) caters for effective resource management ‘out of the box’.BUSINESS INTELLIGENCE-SQL access plugs into any Reporting tool (we use PowerBI) for easy Business Intelligence required from different stakeholders. We’ve imp
Cons
Nothing that the team isn't dealing with at the moment.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ProjectWorks - a One-Stop Shop
Reviewed on 2022/03/07
Our experience with Projectworks has been excellent. We received responsive, timely support...
Our experience with Projectworks has been excellent. We received responsive, timely support throughout the migration period and the excellent support has continued as various requirements have arisen along the way.
Pros
Projectworks is a powerful project management system, and we are glad we decided to migrate to this platform. We previously used 2-3 different software platforms to achieve what we can now do using Projectworks alone. We are particularly impressed with the forecasting and resourcing features. The SQL back-end allows us to extract any type of report we need, which has proven to be incredibly useful.
The intuitive interface requiring minimal mouse clicks has made the transition super easy for our team.
It is exciting to see the regular updates released.
Cons
We required a variety of layout options for our client invoicing in Xero, and ProjectWorks have provided us with an excellent workaround. We are looking forward to having full Xero integration soon so we can benefit from the other integration features available when Xero talks directly to Projectworks.
- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Projectworks for SMEs
Reviewed on 2022/02/28
Excellent engagement by the Projectworks team, always happy to help with explaining best usage...
Excellent engagement by the Projectworks team, always happy to help with explaining best usage (using the experience of other customers) creating custom reports and holding teleconferences at times which suit the customer (even with up to 13 hours time difference).
Pros
Excellent visuals from a team that knows what businesses need. It is easy to use and easy tio undertsand at all levels from a basic user to the Finance and Managing directors. Integration with Xero was a factor in our initial trawl for software and Projectworks was streets ahead of its competitors.
Cons
A countdown of staff leave allowances would be usefulo but that is a very minor issue.
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Well structured projects management tool system
Reviewed on 2022/03/10
Forecasting is made easy, helps us to see how many free resourcing we have to take on new jobs and...
Forecasting is made easy, helps us to see how many free resourcing we have to take on new jobs and grow the company. This makes it easy for everyone to keep busy and keep them working.
Pros
By no means I am a worthy candidate to review this app, but it's been a very straightforward process with timesheets and managing your time. Finding projects is easy, and adding your time to them is easy. What would be beneficial is if we could see the section in each project that we add our time to. Resourcing tab is also very cool - helps us to predict forecasting with jobs well in advance.
Cons
If you made a mistake in the timesheet tab, its a matter of going a little back and forth with it, wished it was less cumbersome to do it, but it's easy nevertheless once you get the hang of it
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great project management tool, great experience!
Reviewed on 2022/03/03
Overall as a Project Manager, my experience has been positive and Projectworks has allowed me to...
Overall as a Project Manager, my experience has been positive and Projectworks has allowed me to find the information I need to monitor & control my projects and manage stakeholders' expectations.
Pros
My experience with Projectworks has been positive since day one. Projectworks is not only a great project management solution with powerful features, but the collaboration with the Projectworks support team also has been awesome. Since the roll-out, we have managed to customise the tool to fit our business needs and I am sure there is more to come.
Cons
In Projectworks you can create a schedule using the timecodes you have created, which every project manager loves :) An added bonus would be if the resourcing and schedule functionality would be linked to limit any double handling.
Recently Projectworks released an integration that allows team members to record time in Projectworks through Azure DevOps work items. We have requested the integration to deduct the recorded time from the 'remaining time' in Azure DevOps so in the future we can improve our Sprint performance and time recording efficiency for the team.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use/High Value
Reviewed on 2022/03/01
Great experience and a great team to work with.
Great experience and a great team to work with.
Pros
PW allows our consultants to log time easily (with restrictions - comments, hours limits ,etc.) and also provides great resourcing tools to help with revenue forecasting and cashflow.
Cons
There are a lot of features and sometimes I get lost when setting them up.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Does everything... and just gets it done!
Reviewed on 2020/08/07
I live in project works daily to record my time, apply for leave, monitor how/where I'm resourced...
I live in project works daily to record my time, apply for leave, monitor how/where I'm resourced and provide 360 feedback for my colleagues. It's an easy-to-use product with some great styling and the customer support is excellent.
Pros
The product team is always rolling out new updates which simply make PW better and better - and the changes are seamless! I'm never stuck looking for something 'that was there yesterday.' Some days new features arrive which I didn't know I wanted, and now I can't live without them. Just awesome.
Cons
I'd love to be able to see feedback which I have previously left for my colleagues. Otherwise it's an excellent product which meets my needs.
Response from Spiderworks
Thanks Sez, I'll make a note of this for the backlog. Cheers!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ProjectWorks - it has everything you need, but takes a bit to learn
Reviewed on 2020/08/07
Pros
The resourcing and timesheets are great. Super easy to add and pin timecodes, find them, and ensure I'm resourced for projects. Leave and expenses are easy to do as well.
Cons
Some views get cluttered - it would be nice to expand and collapse buckets of times codes again. Also on the project description page, the forecasting tab is a little overwhelming and could be simplified.
Response from Spiderworks
Thanks Marc, we have been rolling the ability to show/hide columns, and choose your own grouping across the entire product. This will enable you to have all the information you need, but then reduce the clutter as well. Hope this helps!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Projectworks for Sales
Reviewed on 2022/03/06
We had multiple systems with pockets of information in them, we now have everything in one place.
We had multiple systems with pockets of information in them, we now have everything in one place.
Pros
It's so easy to see where a project is at, what's been billed, what's still left and how that can be used to create an extension or further work with the client. You can also check easily which people are working on your project and which skills they have.
Cons
It's almost too helpful in the multiple ways you can find a result/information .
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Simple and reasonable to use
Reviewed on 2020/08/07
Largely positive, as I learn and become authorized to use more advanced features, they are simple...
Largely positive, as I learn and become authorized to use more advanced features, they are simple to use and easy to identify
Pros
Very clean and simple, work extremely well for the purpose I put it to: time tracking against tasks, and monitoring the time of others
Cons
Some easy reporting features are missing: I would personally love to be able to link my resourced hours to my timesheet, so that I can see appx how much I've worked against a certain project in a given week without having to do the math myself
Response from Spiderworks
Thanks Sam, we do have a big program of work scheduled, and have some major improvements coming to resourcing a little later this year.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Project works, from a users perspective
Reviewed on 2020/07/30
Pros
The overall design and layout of projectworks is very well done, it makes daily tasks such as timesheeting easy and straight forward.
Applying for leave and seeing leave requests is another great feature as all the information you need is preseneted to you.
Cons
I can't think of anything negative to say about the product, there have been many iterations to it which have improved any short comings that I previsouly saw
Response from Spiderworks
Thanks Aaron, much appreciated!
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PW Review
Reviewed on 2022/03/01
Pros
Easy to use, particularly logging expenses and leave
Cons
Mobile application does not always operate with ease
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Terrific Software
Reviewed on 2022/03/02
Projectworks has streamlined our entire business in regards to tracking projects, timesheets and...
Projectworks has streamlined our entire business in regards to tracking projects, timesheets and invoicing. The customer service is exceptional.
Pros
Easy to navigate. Great for tracking time and project status. Straight forward and streamlined invoicing.
Cons
Doesn't integrate with MYOB AO. Statements of Account cannot be produced
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Good Timesheeting Tool
Reviewed on 2022/03/03
It introduces no major headaches to my work. A good benefit is how easy it is for project managers...
It introduces no major headaches to my work. A good benefit is how easy it is for project managers to disseminate resourcing requirements to we grunt workers.
Pros
It's an easy tool to use for timesheeting and helpful for time management as a consultant.
Cons
I have no major qualms. Accidentally entering a time logging against the wrong code can be a pain to rectify
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Powerful management software
Reviewed on 2020/07/31
Pros
Time sheeting is easy and fast to fill out, very clear UI.
Cons
Don't have anything particular I disliked.
Response from Spiderworks
Thanks Alexander!