Webroot DNS Protection Reviews

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55 Reviews

- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
An easy to implement and flexible DNS protection
Reviewed on 2021/07/19
Webroot DNS protection gives additional easy to implement coverage to our current Security strategy
Webroot DNS protection gives additional easy to implement coverage to our current Security strategy
Pros
Easy to implement from accessing the software through the GSM Management console to configuring the various DNS policy that protect both endpoints in the corporate network and Roaming user protection
Cons
We did encounter some issues with Sonciwall Firewalls but there are plenty of resources from Webroot and elsewhere to get this resolved.
Alternatives Considered
Cisco UmbrellaReasons for Switching to Webroot DNS Protection
Great presales support and easy to implement.Response from OpenText
Hey there - thanks for leaving us a review! Glad to hear our support team was able to resolve your firewall issue!
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Webroot Anywhere
Reviewed on 2020/11/02
Pros
Once I decided to purchase Webroot, I would not run a computer without it. It is always on protecting me.
Cons
No complaints. I would not run a computer without it.
Alternatives Considered
AVG Antivirus Business EditionReasons for Choosing Webroot DNS Protection
I felt Webroot provides better protection and has more features.Switched From
AVG Internet Security Business EditionResponse from OpenText
Thanks for sticking with Webroot!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Had lots of issues on computers and servers
Reviewed on 2023/11/30
Left Webroot DNS and now using another product
Left Webroot DNS and now using another product
Pros
Was fairly easy to use and get used to. Had just enough features for it to work, but would be better if there were more features with the URL blocking
Cons
It would set the DNS to loop back on computers and servers and commonly cause network and internet connection issues that would require someone to go on-site. Could not run on any type of server for us. Always ended up causing an issues. Had to reinstall quite often.

- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast, accurate, and the easiest to use
Reviewed on 2022/08/09
Webroot has created the protection our clients need to ensure network protection and privacy.
Webroot has created the protection our clients need to ensure network protection and privacy.
Pros
Deployment is fast, and we can set-up a new client in minutes with this cloud-based software that integrates well with Kaseya. It's highly effective at blocking malware-containing domains and filtering employee website access. With the increase of a mobile workforce, this is great for all our VPN users. We get maximum coverage and pricing that is in line with other software. This is perfect for any SMB with limited resources.
Cons
No substantial dislikes as they are continually adding features and upgrades.

- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Improved tremendously over the Old DWP proxy service they use to offer
Reviewed on 2018/06/21
Overall it a good product but I still prefer Cisco Umbrella for Secure DNS services.
Overall it a good product but I still prefer Cisco Umbrella for Secure DNS services.
Pros
It is integrated into one endpoint client, and has greatly improved the security over the old Web Proxy (DWP) solution they use to have. WE have less client calls for support related to the service since we changed it over for them all.
Cons
At times it can be difficult to get bypasses to work when a site is being wrongly classified. Support can be a little slow to respond at time also.
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Webroot for 5 years
Reviewed on 2021/12/04
Pros
Web Console that is easy to use. 24/7 monitoring.
Cons
Sometimes the computer is not detected and that don't permit to uninstall the product by traditional way.
Response from OpenText
Thanks for leaving us some feedback - have you tried working with our business support team to resolve your issue? https://www.webroot.com/us/en/business/support/contact

- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good!
Reviewed on 2022/04/06
Pros
It came for free when I had some computer work done at Best Buy. It does a good job protecting my computer, I've never had any problems!
Cons
Nothing really, except that my license on it is ending. :(
Response from OpenText
Glad to hear you're feeling safer since switching to Webroot - thanks for leaving us a review!

- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webroot SecureAnywhere
Reviewed on 2018/08/06
Pros
This software runs behind the scenes on my computer without slowing in down and finds trojans, malware and other dangers to my computer. It stops hackers and such. This is the software that Best Buy suggested we buy.
Cons
So far, I have not found anything that I do not like about this software.

- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Security in our virtual space.
Reviewed on 2021/06/11
Overall my experience with Webroot DNS Protection has been wonderful! I don't have to initiate any...
Overall my experience with Webroot DNS Protection has been wonderful! I don't have to initiate any scans, that is all done automatically. We are made aware of any threats in real time and the feeling of security and that our virtual workplace is secure is a amazing!
Pros
Webroot DNS Protection allows us to be secure and monitor activity in our virtual workplace. When security is a priority this software puts our minds at ease knowing we have top notch protection against various threats. What I like most about Webroot DNS Protection is the ability to create a ticket and get results in real time.
Cons
If there are any issues that arise I will be sure to update this review. At this time, I personally have not had issues.
Response from OpenText
Glad to hear you have not run into any issues using our DNS product! The real-time results is definitely an awesome feature. If you ever run into difficulties, please reach out to our business support team: https://www.webroot.com/us/en/business/support/contact

- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
Use it to protect my laptop.
Reviewed on 2017/10/05
Pros
It protects me from getting a virus on my laptop. Can be used for other devices like cell phones and tablets.
Cons
Don't like how it updates me on how my protection is. Would like for emails sent to me to stay updated.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Next level DNS protection
Reviewed on 2022/10/22
We use it as extra addon security layer for our customers and as webproxy filtering solution in a...
We use it as extra addon security layer for our customers and as webproxy filtering solution in a MSP business model to our customers. In combination with Webroot Anywhere it works realy good!
Pros
Also MSP solution, combined in the Webroot Anywhere solution it's a next step of Security!
Cons
It works fine, there are no features we don't like!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experiences with using Webroot on my devices
Reviewed on 2018/04/06
Webroot protects me from malicious apps as it blocks them before they can infect any of my devices....
Webroot protects me from malicious apps as it blocks them before they can infect any of my devices. It makes sure that the websites you are browsing and downloads are secure. I forgot to say that is has a lost device feature that helps you find a device that has been lost or stolen. Its probably nit the best anti virus out there but I like it and it is easy to use.
Pros
This software allows you to use it up to 4 or 5 different devices under one membership I have it installed on my Desktop, cell, tablet, and Lab top. No matter which device it is on I dont ever have a problem with it slowing up any device or causing it to hesitate when the program is running in back ground or scanning for viruses. I love this software and it is very user friendly it does what it is supposed to, and protects all my devices in my opinion.
Cons
It is a cloud based network so connection problems could affect its performance. I dont have that problem to often but I have noticed it once or twice. What would really make it better is if they had live support and help instead of just email and telephone support, it would be more convenient , and when I have any questions or issues they would be taken care of alot quicker and easier.
Response from OpenText
That's great to hear! We are always thrilled to hear how much our customers like Webroot!
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I would recommend Webroot to everyone
Reviewed on 2018/05/25
Webroot is a good anti virus and you could use it on all your devices
Webroot is a good anti virus and you could use it on all your devices
Pros
Honestly, I dont have alot of experience with other anti viruses but I feel this one does deserve a good review. I have been using it for almost a year now and I have hardly noticed in running on my PC because I have not had any issues with it causing my PC to run sluggish or slow up so far. I also have not had no viruses detected since I been using it so i truly believe it does what an antivirus is supposed to do. I found out that when I bought my license I could also use the same membership on up to 5 different devices so I put it on my brothers PC and our cell phones as well. so basically I feel confident that our devices are covered by a well made virus program. When you do a scan and it does find a file you can look at the details and than decide what you want the program to do with it.
Cons
I really dont think I have any cons to say about this program. It could have more features installed that would automatically optimize, defrag and clear duplicate files on your PC when it is running a scan. If you do a deep scan instead of a quick scan it takes way longer for it to finish.
- Industry: Printing
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
THIS PRODUCT IS HOT GARBAGE. Avoid like the plague.
Reviewed on 2019/04/17
Terrible. Put this product in the trash where it belongs and get one of the tens of other free...
Terrible. Put this product in the trash where it belongs and get one of the tens of other free software (just download malwarebytes, it has all the benefits and none of the cost.)
Pros
Hate it. Blocks all sorts of stuff it shouldn't. I consider this adware or malware. Totally screws up products that it shouldn't. I uninstall it on-sight. DO NOT USE
Cons
EVERYTHING. It's terrible. Don't use it. RUN AWAY. It blocks all sorts of stuff it shouldn't! Use microsoft essentials or buy a mac or just download MalwareBytes! AVOID WEBROOT.
Response from OpenText
Hello,
We are very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. We recommend that you open a support ticket at https://mysupport.webrootanywhere.com/supportwelcome.aspx? so one of our technical support specialists can take a look and make sure that everything is set up correctly.
Lara - Webroot Community Team
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Easy to use. No need to keep installing updates, it will automatically update.
Reviewed on 2018/01/19
Pros
I was a huge Norton fan until I purchased a new computer from Best Buy. They recommended this program and included a free trial. I was highly skeptical, but they convinced me to give it a try. I love the fact that it doesn't install a lot of files on your computer and uses very little space. It has not changed the speed of my computer either. I am very happy with this program and it is working perfectly. I love the piece of mind you get by using Webroot to protect your computer.
Cons
You have to be careful when you renew this program. They will send you a renewal price, but it will not be the lowest price you can find. If you purchase off eBay, make sure you confirm the activation date. I purchased one and there were only 7 months left on the 1 year subscription. Best Buy will activate on the date of purchase even if it has not been activated.
Response from OpenText
Thanks for sharing your feedback with us, Sally!
We look forward to continuing to protect you for the foreseeable future.
Warm Regards,
Josh P.
Digital Care Coordinator
- Industry: Hospital & Health Care
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webroot keeps my software and data safe and secure
Reviewed on 2017/10/19
Security
Security
Pros
I like that it keeps not only my laptop but other devices safe from viruses and hackers. I like that it scans my laptop on its own.
Cons
I would like to see more updates on the status of my computer and in depth information regarding that.
Response from OpenText
Thanks for sharing your feedback with us!
We'd love hear more feedback in regards to the types of updates you'd like to see: [email protected]
Warm Regards,
Josh P.
Digital Care Coordinator
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webroot DNS Protecrion
Reviewed on 2022/03/17
It solved the problem of protecting some notebooks from representatives outside the company, which...
It solved the problem of protecting some notebooks from representatives outside the company, which were difficult to follow. Today I can keep them monitored from a single web interface.
Pros
The simplicity of configuration and distribution on different PCs
Cons
Nothing to report at this time. There are no things I didn't like
Response from OpenText
Love to hear that you're nailing that use-case of monitoring multiple laptops from a single interface. Thanks for leaving us a review!
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Product did not work
Reviewed on 2018/03/12
None, it interfered with my software
None, it interfered with my software
Pros
Protects your computer in theory, daily checks or checks when you put a disk or plug in a drive quick virus checks
Cons
did not work with my software. Ended up having to shut off a lot of it's functions in order to use my practice management software.
Response from OpenText
Hi Allison,
I am very sorry to hear about your experience. The issues you are reporting are not common, which indicates that there may be something wrong with the installation, or something else going on. I recommend that you open a support ticket at https://www.webrootanywhere.com/servicewelcome.asp if you haven't already, so one of our technical support specialists can take a look and make sure that everything is set up correctly.
I'm confident that they will be able to troubleshoot this for you.
Drew
Webroot Community Team
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience using webroot on my devices
Reviewed on 2018/04/22
Webroot protects me from malicious apps as it blocks them before they can infect any of my devices....
Webroot protects me from malicious apps as it blocks them before they can infect any of my devices. I recommend this software to everyone
Pros
First of all you can use Webroot to cover up to like 5 of your devices per membership. It does not slow up your pc or whatever device you are using when it runs its scan or in the background while you are using the device. It does what it says it does I use it on all my devices.
Cons
It could have a few more features added to it besides the optimization. You have to pay more if you want to use the password management tool. It is a cloud based network so connection problems could affect its performance. I really dont have anything else negative to say I like using this software
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best virus protection software
Reviewed on 2018/05/07
Virus protection
Virus protection
Pros
This software won't take up a lot of bandwidth but will do a comprehensive job of protecting your system from external threats as well as scan for existing threats. It has a very low-key presence and very minimal popups. You won't be notified when the software is updating, it will happen automatically. In the 3 years we have been using this software we have never had a crash due to it's software, nor any issues with viruses.
Cons
There is a minimal yearly fee for this service. Oddly, renewing the service is cheaper when you purchase a brand new license as opposed to automatically renewing.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Webroot DNS is 100% garbage. No customization by groups.
Reviewed on 2018/02/09
Honestly, not sure why we keep it for even AV
Webroot AV states it catches malware and virus's, it...
Honestly, not sure why we keep it for even AV
Webroot AV states it catches malware and virus's, it only catches some virus(s). Malware, it's a joke. If you want malware protection, use Malwarebytes.
Cons
You need to create a custom policy for specific devices in a group, doesn't happen. You are forced to use a default global policy for roaming agents (no, you can't customize per site).
The other option is global per site (DHCP or Static IP) and you are forced to use one policy for all. This isn't a solution for any corporation.
Recommendation is to use either Cisco Umbrella or MaxFocus Content filtering
Response from OpenText
We are very sorry to hear about your experience! We will have one of our highly skilled engineers contact you to see if they can assist you with the issues you have experienced, as this is not the typical feedback that we receive.
Sincerely,
The Webroot Online Support Team
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
So fast and unobtrusive that it has become a must for me.
Reviewed on 2019/02/05
I use Webroot to protect 2 computer and 3 mobile devices. Being cloud based it has a tiny footprint...
I use Webroot to protect 2 computer and 3 mobile devices. Being cloud based it has a tiny footprint on computer memory and resources. It scans at lightning speed compared to alternatives I have used in the past. This speed is important, since other software has often hindered my high usage programs i use for sound recording and editing. I don;t even notice Webroot is there, but when I check, it does what it says wonderfully.
Pros
The best part of this is that it does not slow down your PC or cause any lag at all. It works so much faster - many times - than other options I have tried. Customer service has been responsive in a reasonable time.
Cons
The only issue I have had is icons disappearing and having to reinstall to correct this. There is a help article on their site about it. Minor, but annoying when it happened.
- Industry: Security & Investigations
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience using Webroot
Reviewed on 2018/02/20
It does exactly what it says it does, moderately affordable and you could use one subscription for...
It does exactly what it says it does, moderately affordable and you could use one subscription for 3-4 different devices in totally different zip codes and it still works fine. NO SLOWING OF YOUR PC WHILE IT IS RUNNING
Pros
I love this program it scans every document and file and will find any virsus or file that can be harmful to your device and lets you pick what you would like to do with each specific one it finds. It does not slow up your PC even when you have several things running at the same time. You could pay for one subscription and add up to 3 or 4 devices on it.
Response from OpenText
Thank you so much for the review, David! If there is anything else that we can do to make your experience even better, please let us know.
Drew
Webroot Community Team
- Industry: Printing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple interface and low load on system
Reviewed on 2017/12/21
Secure network with little or no user interface.
Secure network with little or no user interface.
Pros
I never have to update the software and I never have to scan the system.
I just runs in the background and does it's thing protecting your PC while you work.
Adding the web root filtering extension to my browser also gives added protection while you surf the internet.
Cons
Had to setup a custom policy for one workstation to allow it access to an outside the network server which is a little tricky but software support walked me through process so no problem.
Response from OpenText
Thank you so much for sharing your feedback with us, Keith!
If you ever have any other suggestions, we're always looking for it: [email protected]
Warm Regards,
Josh P.
Digital Care Coordinator
- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Protection
Reviewed on 2018/11/21
Pros
I have used other cyber software programs, but I like Webroot the best. The protection that they offer can't be beaten,especially when it comes to Malware. They have 3 pricing plans. I like the "Internet Security Plus" plan. With this plan, I can protect up to 3 devices. I like the interface of Webroot, it's neat and clean and doesn't interfere with what I'm currently working on, in other words, it works quietly in the background. The Software is competitively cheaper than the other name brands on the market.
Cons
They do offer VPN protection, but you have to purchase a separate package. VPN protection should be part and parcel of their basic package NOT an extra.