--- description: Learn how DoorDash for Merchants can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DoorDash for Merchants Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3571/online-ordering/software) > [DoorDash for Merchants](/software/2046953/doordash) # DoorDash for Merchants Canonical: https://www.getapp.za.com/software/2046953/doordash Page: 1 / 9\ Next: [Next page](https://www.getapp.za.com/software/2046953/doordash?page=2) > DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more. > > Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 188 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customizable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Reporting/Analytics - Restaurant POS ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.getapp.za.com/directory/3571/online-ordering/software) ## Related Categories - [Online Ordering Systems](https://www.getapp.za.com/directory/3571/online-ordering/software) - [Food Delivery Software](https://www.getapp.za.com/directory/909/food-delivery/software) ## Alternatives 1. [Restroworks Cloud Kitchen Management Software](https://www.getapp.za.com/software/2069247/restroworks-cloud-kitchen) — 4.9/5 (85 reviews) 2. [GrubHub](https://www.getapp.za.com/software/2035511/grubhub) — 4.3/5 (131 reviews) 3. [Owner.com](https://www.getapp.za.com/software/2074040/owner-com) — 4.6/5 (99 reviews) 4. [StoreKit](https://www.getapp.za.com/software/2039339/sk-takeaway) — 4.9/5 (108 reviews) 5. [Instacart](https://www.getapp.za.com/software/2047346/instacart) — 4.0/5 (48 reviews) ## Reviews ### "Good App to Use" — 4.0/5 > **Shanice** | *04 May 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the variety of things to order and the ability to have multiple orders it once > > **Cons**: I dont lime the fact that refunds only are in dash cash instead of full returned on catd > > It was rough at first due to pandemic changes it has gotten better with the errors of communication. ----- ### "Dashing thru" — 5.0/5 > **Samantha** | *29 March 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer support is very helpful and the timelines of ordering to when order arrives is awesome, never have to wait too long . > > **Cons**: They don't have many drivers in the late night hours. > > My overall experience with door dash compared to the other delivery options is by far the best. I've had nothing but great experiences. ----- ### "Don't use them" — 1.0/5 > **Chelsey** | *08 September 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Nothing.awful dashers who don't care about deliveries and just abandon orders. They don't hold anyone accountable. > > **Cons**: Dashers abandon orders and you never get your delivery. Customer service is horrible. Supposed to deliver 2 hrs before and never came and then tried to go to a store after they closed to pick up the order. Ridiculous ----- ### "Doordash.... Need something in a hurry." — 5.0/5 > **Chaun** | *09 December 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I like how fast and accurate this platform is to use and receive my orders. > > **Cons**: There is nothing I dislike about this software and is the best for your money. ----- ### "DoorDash" — 5.0/5 > **Elizabeth** | *24 September 2021* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: The software is very easy to use and create pickup or delivery orders. It breaks things down by category and includes deals nearby, this is a nice feature to encourage someone who might otherwise not order unless they were going receive a discount. > > **Cons**: The only issue I have run into is that it said my order was being prepared and never updated but it was actually ready at the restaurant. > > DoorDash is very beneficial when you do not have a lot of time to cook or want to eat on the go. They are adding new restaurants often and now even added convenience stores. Definitely encourage to give them a try\! ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.za.com/software/2046953/doordash?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/2046953/doordash) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data