BrandCrowd Reviews

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6 Reviews

- Industry: Publishing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BrandCrowd Repeat Customer Review
Reviewed on 2022/08/24
Very pleased at approaching 100 creatives I have made using their site.
Very pleased at approaching 100 creatives I have made using their site.
Pros
Easy to use for non-tech people like me Tons of great templates and logos of superior quality with a great editor functionality Pricing is in the mid-range of the market but the quality of the end product is the best I've seen. Very rapid customer support replies via online chat window and followed up via email.
Cons
I can't think of a thing I'd improve other than maybe adding more preformatted social network templates.
Reasons for Choosing BrandCrowd
I much preferred the logo graphics available as they were far superior in detail.Switched From
Tailor BrandsReasons for Switching to BrandCrowd
Just a better UX all the way around with similar/average pricing.- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User friendly
Reviewed on 2023/11/02
Very well for making fast posters, a menu and social media posts
Very well for making fast posters, a menu and social media posts
Pros
Multiple templates and layouts to chose from, easy to update and download
Cons
Not able to do double sided print, not able to try a new layout without losing all progress
- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
They stole my idea
Reviewed on 2023/12/21
This is false advertising. How could you tell someone you have seven days and then sell it without...
This is false advertising. How could you tell someone you have seven days and then sell it without my permission in less than that time? They did nothing to correct the issue. There is no phone number or live chat available. They did not say who they sold it to or how much it was sold for. It has an Australian address, which makes customer service even more unreachable. FALSE ADVERTISING!!!!! BEWARE!
Pros
It seemed like a good program until they sold my design without my permission.
Cons
I give BrandCrowd zero stars!!!!! I created a design I liked and started showing my board members and getting feedback and making edits. While I was doing this they sent me an email stating I had seven days to purchase their subscription. Before the seven days was up I tried to purchase and they said it was no longer available and they sold it (without my permission). I received no compensation for this sale. Customer service is terrible. They only have email and they don’t respond right away. Customer service could only say sorry but it’s no longer available. They stole my idea and I am furious!! I would never recommend this software to anyone!
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Does what its intended to do!
Reviewed on 2022/10/25
Pros
I enjoy being able to toggle the design around within the same website without needing additional software. Its straightforward yet allows great customization within, has good amount of fonts and colors. Easy to use, enjoyable process.
Cons
I feel like there could be more options for the initial development such as preferred style, but all in all, good product, does what it says it will do.
- Industry: Wireless
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Can't edit logo
Reviewed on 2023/12/17
Just...terrible. Would be happy to pay an annual subscription for something I liked. They did...
Just...terrible. Would be happy to pay an annual subscription for something I liked. They did absolutely nothing to help me or make me satisfied as a first time user. I thought I'd try their service, then meet with my business partners to settle on a logo design after the fact. After they had my money however I was locked into one logo. Just awful.
Pros
awful first experience, thought I could edit my logo after the fact but all that can be edited is the colour and text.
Cons
Fraudulent company. The reviews on google are all made by the same person. I signed up for an annual subscription that was supposed to allow for unlimited edits to my logo design. The logo image cannot be edited at all however. Talked to customer service and they ended the chat abruptly.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Make sure your 'free design' trial isn't a recurring subscription
Reviewed on 2023/01/23
Not good.
Not good.
Pros
I logged on and looked at designs, made one, didn't love it
Cons
...then three years later noticed they're been billing me $60 annually for three years, same day the charge came for year 3 I asked for a refund since it was a mistake and they said nope, terms of service, blah blah blah, our cancellation policy etc etc. Not very forgiving. Happy to pay for things I use and like, not so much for accidental wine-fueled key strokes one night in 2020.