Mirro

4.7 (152)
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Mirro - Team Journeys

Overall rating

4.7 /5
(152)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.7/5

99%
recommended this app
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152 Reviews

Bogdan Cristi
Bogdan Cristi
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A very useful product

Reviewed on 2021/05/07

Pros

- Easy to use
- Multiple onboarding opportunities
- A lot of functionalities offered even on the template generation of documents

Cons

-The fact that you can not manage the worked hours of the colleagues I manage

Response from Zitec

Hi Bogdan, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, we've seen this input from some of your colleagues as well.

Diana
Diana
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Love it

Reviewed on 2021/05/07

Pros

Easy to use, lots of personalised features and nice celebrating messages.

Cons

Nothing to add here, it has all I need for my area

Response from Zitec

Hi Diana, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Mirro is great

Reviewed on 2024/03/05

Pros

It is easy to use and has a nice interface

Cons

At first, i was kinda confused when I used it

Doménica
Doménica
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Its Mirro Time!

Reviewed on 2020/07/14

Pros

Mirro friendly system has been well received by our employees in Germany, Ecuador, Portugal, France and Brazil. We are now more connected and attentive to all the needs of our employees in request of vacations, medical leaves and work away in the same platform. Is very useful for the simplicity of the procedures that saves time in HR as a great ally. All of this is possible because of their excelent Custumer Experience Team always willing to resolve all our doubts coupling our schedules to get the best performance.

Cons

I would like to see full performance of the app after the updates.

Response from Zitec

Hi Domenica!
Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Alexandru
Alexandru
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Nice to have tool

Reviewed on 2021/05/25

Pros

- You can have a better view of the organization chart
- It's easier to manage holidays and flexi time
- It's nice that you can give/receive feedback in an organized environment and the kudos feature can be very beneficial for all the employees

Cons

The feedback request pages, both "FOR ME" and "FROM ME", are hard to be used because you can't open the "Perspective" in another tab. If you just click on the button, when you go back, the context is lost and the filters should be set again, which can be annoying sometimes.

Response from Zitec

Hi Alexandru, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. Your idea is going directly to our improvements list, so keep a close eye on us.

Theodor
Theodor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honest review

Reviewed on 2021/05/07

My overall experience with Mirro was a very good one, I managed to ask for feedback and receive it...

My overall experience with Mirro was a very good one, I managed to ask for feedback and receive it anytime I wanted.

Pros

I love Mirro because it allows us to keep track of our holiday days and see when our colleagues are off. It is also synchronized with Teams, so those will be automatically added to our calendar.

Cons

I don't think there is something that should be changed about Mirro. Tho, it would be nice to add more reactions (e.g. love, haha, angry), as Facebook has :D

Response from Zitec

Hi Theodor, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Cristina
Cristina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great tool for your team

Reviewed on 2021/05/07

Pros

I like the way we interact as a team, supporting each other, but also having fun when someone celebrates something. I also like the transparency of the days off that each colleague has

Cons

There is nothing I dislike about this software

Response from Zitec

Hi Cristina!
Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Andrei
Andrei
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Mirro Review

Reviewed on 2021/05/07

Pros

I like the fact that I can check the number of my vacation days, the fact the I can congratulate my collegues for their results.

Cons

I don't see any missed feature. I like this product.

Response from Zitec

Hi Andrei, cheers for the review! We are very glad to hear that Mirro helps make your admin processes easier. Thank you for being awesome!

Cristina N
Cristina N
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to use | Playful | Colourful

Reviewed on 2021/05/07

Pros

A great way to stay in touch with your remote team. It is helping us to don't forget to say Kudos to the teammates and to ask for help when we are not in the office. User-friendly, easy to use, easy to find info and a great way to see them through the multitude of emoji / badges choices.

Cons

I wasn't part of the integration team, but I remember that our HR Manager was very happy about the choice and very fast she introduced us the new people management tool and also the diagrams in real time tool.

Response from Zitec

Hi Cristina, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!

Mihail
Mihail
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mirro review

Reviewed on 2021/05/07

Pros

Easy to use and very intuitive. I really recomend it

Cons

There is not a thing I could say right now

Response from Zitec

Hi Mihail, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Agibank

Reviewed on 2023/10/25

Pros

ease of use and flexibility of changes in application design

Cons

I use integrations less because they are not intuitive

Farcas
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Experience

Reviewed on 2023/11/18

Pros

The user interface is top notch - very easy to use!

Cons

Nothing to complain about yet - seems great

Anca
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The friendliest app ever!

Reviewed on 2021/05/07

I love this app, and I also like how fast your team answers when we have a problem we need to fix....

I love this app, and I also like how fast your team answers when we have a problem we need to fix. Kudos for that!

Pros

The design is the best! It's very friendly and colorful, it keeps you in a good mood, and it's making me want to spend more time on the app! Another amazing thing is the fact that we can give each other kudos and feedback, it's very easy to use, and keeps the team engaged. A big plus for the GIFs, we use them all the time in the comment section!

Cons

As an admin, I feel like there is room for improvement in the next areas:
- export payroll: the excel is great and it has a lot of useful information, but after I download it I have to manually make room to see the names or the days that our colleagues had paid vacation. I am mentioning this because Mirro got us used to a cute and cozy design, and when you download the export, it kinda lowers expectations.

- some functionalities are a bit complicated to use: for example, as an admin, if I want to add extra free days, I have to make a lot of steps to make that happen. It would help if I could to that by 2 steps, 2 buttons.

- also as an admin, I feel like it would be great to have a better view on the people who took the day off. Right now I have to check it, but maybe if there was a calendar on the right with the names of the people who have the day of, it would be great.

- Kudos: this is the best feature, and we like to implement it more within the company, so it would help if we would have a database with specific numbers and dates for the Kudos given/received.

Response from Zitec

Hi Anca, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Andreia
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dare for more!

Reviewed on 2021/05/11

Three big problems have been solved:
- clarity on the area of personal objectives;
- clarity on the...

Three big problems have been solved:
- clarity on the area of personal objectives;
- clarity on the leave & attendance area. People used to send weekly questions to HR about the situation of the days off (paid vacation).
- we've encouraged the provision of feedback (Kudos)

Pros

Clarity provided by the Leave & Attendance section!

Cons

Salary section should be customized according to fixed salaries and the frequency of bonuses.

Response from Zitec

Hi Andreia, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Andrei
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mirro review

Reviewed on 2021/05/14

It's way way better than other products of the kind that we've used in the past. It has a straightfo...

It's way way better than other products of the kind that we've used in the past. It has a straightforward interface and it's relatively easy to use.

Pros

Well - I really enjoy the fact that I can request feedback.
It would, however, be more useful to actually get a follow up on those items - because I think they can easily be ignored atm.

Cons

I don't really appreciate the phrasing, to be honest. It just seem sort of like a kid that's trying too hard.

Response from Zitec

Thanks for the review, Andrei! We're looking into phrasing constantly, so it would be super-helpful of you to point out certain examples at [email protected]. We'll get right on fixing the messages

Denisa
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My work buddy

Reviewed on 2021/05/07

Mirro is an efficient working tool, helping employers track users' activity and also providing...

Mirro is an efficient working tool, helping employers track users' activity and also providing great tools for users in order to manage their work, documents, holidays and so on.

Pros

It is very easy to use and has efficient features.

Cons

It doesn't have the option to pause your activity and restart it at some point later, at least in my case. You can only stop the clock when you check out from work.

Response from Zitec

Hi Denisa, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out.

Alexandru
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perspective from a new user

Reviewed on 2021/05/07

A good experience, a lot of useful functions that if not used, would slow down the rate of work...

A good experience, a lot of useful functions that if not used, would slow down the rate of work significantly and make it hard to track all the employees, especially when the people are working from home.

Pros

Very helpful functions to organise documents, overtime, leave days, punch in/out for remote work. Additionally, the performance reviews of the employees is easy to use and easy to organize the information.

Cons

The fact that all documents are uploaded in a single place makes them hard to find sometimes.

Response from Zitec

Hi Alexandru, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out.

Alina
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good product

Reviewed on 2021/05/14

Pros

The feedback and performace review features, holiday requests, flexi time requests

Cons

The are where you define the teams/departments - it should provide more flexibility as there are companies that are organized different than the "traditional" way
Also it should start taking into account that there are a lot of companies that switched to WFH completely.

Response from Zitec

Hi Alina, thanks so much for taking the time to leave this nice review! We're trying to accommodate as many company structures as possible and will make sure that some restrictions will be lifted in upcoming releases. Cool tip: some companies use the actual Work Away feature to highlight when people are coming to the office, by just adding a new rule - dashboards included :D

Andrei
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Team management with a twist ;)

Reviewed on 2021/05/07

Easy to use, friendly UI / UX. Modern team management and employee engagement tool.

Easy to use, friendly UI / UX. Modern team management and employee engagement tool.

Pros

Intuitive design, easy to use overall. Easily track performance, request documents from HR, great bundle!

Cons

Would be great if Mirro had a mobile app version.

Response from Zitec

Hi Andrei, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better. Regarding your feedback, please try saving the page on the home screen, it is a PWA and you'll be able to open it browser-based directly from your phone's main screen. Drop us a line for more details, at [email protected]

catalina
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MIRRO- A FRIENDLY SOFTWARE

Reviewed on 2021/05/07

I have in one place everything I need to organize my activity

I have in one place everything I need to organize my activity

Pros

it is easy to use and helps me organize myself much better!

Cons

it's enough for me in this form, I don't know what can be improved

Response from Zitec

Hi Catalina, cheers for the review! We are very glad to hear that Mirro helps you stay organized. Thank you for being awesome!

Raluca
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 2021/05/07

Pros

It's perfect: easy to use, friendly and cool

Cons

It's ok for the moment. I don't have nothing bad to say

Response from Zitec

Hi Raluca, cheers for the review! We are very glad to hear that you enjoy using Mirro. Keep up the great work!

Alex
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best organizational software

Reviewed on 2021/05/07

Pros

It's like an internal social network. It's great that it has the feature to give kudos and appreciate the help of your colleagues

Cons

There were 2 or 3 situations when the platform had some glitches, but the customer support team is great and solved the issues pretty fast.

Response from Zitec

Hi Alex!
Kudos to you for taking the time to leave this review, we really appreciate it. We're happy to hear that Mirro helps support your team, keep up the great work!

Madalina
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mirro is awesome

Reviewed on 2021/05/17

Pros

Mirro has a user friendly interface and the social media platform vibe where you can see what other people in your organization post and how you can react is a big plus for me. It's also easy to request days off and see which of my team members are off for the day so no topic is left uncovered especially when working form home.

Cons

Improvements can be made to facilitate editing your personal information or the information that is visible to other members in the organization

Response from Zitec

Hi Madalina, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Udrescu
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mirro help companies

Reviewed on 2022/11/14

Pros

I really like the interaction with my work colleagues. The fact that we can see documents and provide feedback to improve the activity is a beneficial thing.

Cons

At the moment everything is ok. I have not encountered any unpleasant situations on this platform.

Marian
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Useful tool

Reviewed on 2021/05/07

We are using miro to solve many tasks, from tech problems to soft skills projects.

We are using miro to solve many tasks, from tech problems to soft skills projects.

Pros

Organizer tools are very useful because they allow collaborators to look at my cursor

Cons

The visual design could be improved in order to offer a more pleasant experience.

Response from Zitec

Hi Marian, thank you for your review - it lets us know we're on the right track. Our goal is to keep making Mirro better and better and we'll carefully consider the suggestions you've laid out.