Zoho Bookings

4.5 (44)
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More appointments. Less disappointments.

Overall rating

4.5 /5
(44)
Value for Money
4.6/5
Features
4.3/5
Ease of Use
4.6/5
Customer Support
4.3/5

91%
recommended this app
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44 Reviews

Mehandi
Mehandi
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Bookings Review

Reviewed on 2022/05/17

Business problems which I've solved with Zoho Bookings are as such:-

1) Online Booking Management...

Business problems which I've solved with Zoho Bookings are as such:-

1) Online Booking Management System ( sharing links for different events with our leads and Customers without goint to our calendars and manually typing in all the details, a true time savior for us).

2) Sending timely remiders for the upcoming bookings to the attendees was really a challengin task which had been solved with the help of Zoho Bookings.

3) No Conflict in any event ( third party integration with our Google Calendar was easy).

The main benefits which I have realized;-

1) No Manual work for creating events in calendar and converting times while working with International clients.
2) Automated followup,
3) Strong and automated reminder system.
3) N

Pros

Impactful features of Zoho Bookings are as such:-
1) Booking Management
2) Calendar Management
3) Calendar Sync
4) Timely reminders about the bookings to the attendee as well as the Invitee
5) No Conflict in any event
6) Integration with third party calendars and tools through Zoho Flow, Zapier etc.
7) Inexpensive
8) Easy to embed in websited, Funnels, email etc.

Zoho booking is easy to use, at first when I started my work on it, it seemed little diffcult but just in few hours it was like very easy to me.

Integration with my existing business was not easy , as at that time when it was launched we faced some issues while integrating it with the current business but we have figured it out and it worked well for us.

Cons

Features which I want to be in Zoho Bookings which is missing -

Routing Forms ( as seen in Calendly) Routing leads or attendess to the right team based on the answers and qualify them even before the actual meeting.

It was overall not that difficult to use Zoho Bookings but it can be made more easy by little tweaks as their compeition "Calendly". Intergration with the existig business was quite challenging but we have fuigured out our way to solve that.

Alternatives Considered

Acuity Scheduling

Reasons for Choosing Zoho Bookings

Because we have been on Zoho One plan and the team wanted to make use of each app of Zoho only.

Switched From

Calendly

Reasons for Switching to Zoho Bookings

Acuity Scheduling is one of the popular scheduling apps so we thought about that.
Julianna
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A cost-effective alternative to the "big guys"

Reviewed on 2024/04/29

Pros

It came with my Zoho One subscription, which in itself was a cheaper alternative to the usual booking tools other coaches use. It was easy to setup and has tons of customization options, from availability to reminder/confirmation emails and the look and feel of the booking form.

Cons

The iOS app doesn't do everything you can do on the website, but meets most of the basic needs to manage bookings.

Alternatives Considered

Calendly and Google Calendar

Reasons for Switching to Zoho Bookings

Much cheaper subscription with the same features and unlimited calendar booking types.
Michael
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Great Step Forward, but Huge Leaps Backwards

Reviewed on 2024/04/16

I'm really frustrated. I've had 3 sessions with Customer Support, but even they admit that the...

I'm really frustrated. I've had 3 sessions with Customer Support, but even they admit that the suggestion I make to them for improvement fall on deaf ears when submitted to the programmers. Come on guys! This, like many other Zoho program modules is so close to being great! But it seems to be far from it!!!

Pros

Just to have a Booking Program that will somewhat function with Zoho CRM (which must get all of the R&D Money) is a plus.

Cons

It's great that there is some syncing between Bookings and CRM, but it is lacking in so many ways. Sync only works from the CRM to Bookings. I can't find a single way to book something in Bookings and have it fully sync with the CRM. It is a hot mess that needs so much work to be brilliant.

Ed
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Bookings- a must have for any business that books appointments

Reviewed on 2024/10/21

We have had a very good expereince with Zoho Bookings. We use it almost daily in our business.

We have had a very good expereince with Zoho Bookings. We use it almost daily in our business.

Pros

The flexibilty to design your booking page and the information it captures. Also that it seemlessly integrates with the other Zoho products.

Cons

I would like more options in the themes and color schemes.

Alternatives Considered

Calendly

Reasons for Switching to Zoho Bookings

integration with other zoho products and ease of use for our agents that book appointments
Reba
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho is my right hand man

Reviewed on 2024/04/22

I really like ZOHO. It is like it was set up with me and my business in mind. I have not had a...

I really like ZOHO. It is like it was set up with me and my business in mind. I have not had a bad experiance at all. 100 percent for sure.

Pros

I really like the ease of use. I enjoy the lay out of the application. My associates really enjoy the booking program as well.

Cons

Just managing the set up. BUT once set up, it was and is great.

Waleed
Overall rating
  • Industry: Writing & Editing
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Improve my quality when doing scheduling.

Reviewed on 2024/11/03

Endless back-and-forth emails and phone calls no longer exist for scheduling thanks to Zoho...

Endless back-and-forth emails and phone calls no longer exist for scheduling thanks to Zoho Bookings. It has saved me time, made no-shows so much easier as I can simply free up the slot, and it has made it really simple for clients to book sessions when they want.

Pros

Managing appointments and client meetings has been so much easier with Zoho Bookings. Setting my availability, creating booking pages and automated reminders are super easy. The connection with Zoho CRM and other apps is a great plus, making my whole process easier.

Cons

Mobile app works, but it's could be more user friendly and bring as much functionality as desktop.

Faiza
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Online Appointments Booking and Scheduling Guru

Reviewed on 2024/05/14

Basically,we use it to book appointments with our clients easing connecting them to place of work.

Basically,we use it to book appointments with our clients easing connecting them to place of work.

Pros

Simplicity in booking appointments for our customers and consultancy.
Appointment reminder and updates via pop-up notifications and SMSs.
Real time events scheduling and rescheduling.
Calendar syncing.

Cons

So far nothing to complain since it has simplified our recruiting tasks.

Jennifer
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our bookings experience

Reviewed on 2024/04/18

Pros

The ease of creating different types of appointments with different scheduling settings.

Cons

There are 2 improvements I wish could be made:
1. We cannot see the history of emails that are sent to people who schedule. We can view the template but it would be great if we could see emails and their received status as we do in CRM.
2. Most of our meetings are through web conferences (GOTO meetings) I have created an in-person location to ensure the dial in data is sent as part of the calendar appointment but then when added to the scheduler's calendar, the goto meeting access link cannot be clicked on. I would like to see an option for virtual or web meetings that can be added to the calendar.

Elzie
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

I love Zoho but bookings needs work

Reviewed on 2024/04/16

6 out of 10. It lacks a few critical features.

6 out of 10. It lacks a few critical features.

Pros

It's a Zoho app and that makes it convenient for me.

Cons

The bookings don't always automatically place the zoho meeting link in the meeting invite causing confusion and extra work to manually add it.

It would also be great if I could accept or decline meetings booked by users before the meeting goes onto my calendar.

FRED
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Altruistic, Superb and Robitoius Online Appointments Booking Itinerary & E-Payments Tool

Reviewed on 2024/05/04

Pros

Ease of booking online appointments relating virtual classroom attendance.
Online payment processing.

Cons

ZB software product over delivers its services.

Verified Reviewer
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very easy to use with fantastic functionality and white labelling!

Reviewed on 2023/11/12

Brilliant! It really helps us to organise new recruit interviews but it offers options for...

Brilliant! It really helps us to organise new recruit interviews but it offers options for consultants to charge for appointments while booking so has a lot of more functionality for other types of businesses too.

Pros

So easy to set up, set staff availability, customise booking process, invite attendees then manage appointments and get reminders! It is a very smooth process and our interviewees comment how professional our interview booking process is!

Cons

Nothing. This software is simple, effective and reliable.

Alternatives Considered

Microsoft Outlook and Google Calendar

Reasons for Choosing Zoho Bookings

Works within our Zoho One suite platform

Switched From

Microsoft Outlook
Howard
Overall rating
  • Industry: Legal Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent product

Reviewed on 2024/04/10

Excellent overall and in every particular.

Excellent overall and in every particular.

Pros

Easy to set up and use. Support is quick, personal and efficient. One of the best I've seen.

Cons

I have yet to encounter a problem in over 2 years of use.

Barry
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Books - Baac Office

Reviewed on 2024/04/16

Pros

It works so well I don't need to hardly lift a finger to have client and prospect meetings show up on my calendar, including an easy web meeting link to join

Cons

None that I can think of, but once in a while the sync between Google Calendar and Zoho Bookings no longer works, so we just need to resync.

Teri
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love this bookings app

Reviewed on 2024/04/17

Highly positive easy to use bookings app.

Highly positive easy to use bookings app.

Pros

It's easy to set up , edit and use. When I have a question, there are helpful support people to call.

Cons

Not much on the con side. It glitches rarely and the support is good.

Scott
Overall rating
  • Industry: Hospitality
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Getting there

Reviewed on 2024/04/17

You can't use it without being at least computer savvy, so this isn't good. Google, as bad as they...

You can't use it without being at least computer savvy, so this isn't good. Google, as bad as they are today, tamed the computersphere with a blank box in the middle of a white page. Easy to use is what people want.

Pros

It works and is stable. It integrates very well across the Zoho platform.

Cons

It just hasn't matured yet to be "user friendly". There is too much focus on having all the bells and whistles vs., more important, easy to use basics. Zoho, for me, has a reputation of hurrying product out the door before it is ready to be in the public. This is a very bad practice and lacks maturity in leadership, lack of producing what the customer wants vs. what the management wants. There is a disconnection is what I'm trying to point out, a disconnection between management and the end user.

Alternatives Considered

Calendly
Faizan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

great tool for round robin bokings

Reviewed on 2024/04/15

Pros

The best part about zoho bookings is that we are able to schedule meetings with creating any clashing events in the team

Cons

Sometime when an event is created the calander of the person does not gets blocked sometimes it creates a bit of a problem

Adette
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Bookings

Reviewed on 2024/04/16

Quite happy with zoho bookings, needs a bit more work, but overall great app

Quite happy with zoho bookings, needs a bit more work, but overall great app

Pros

Love the capability of having my clients to book by themselves, and keeps my calendar up to date and appointments on schedule

Cons

online payment options for bookings are limited for South Africa!
The fact that the exchange rate is crazy for us to afford.

Ashutosh
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Streamlined Scheduling with Zoho Bookins

Reviewed on 2025/02/03

My overall experience has been positive. The platform is user friendly and very easy to book and...

My overall experience has been positive. The platform is user friendly and very easy to book and manage your meetings. No training required at all.

Pros

Zoho Bookings is easy to use tool for your meetings. The interface is user friendly and customizable and can be easiliy integrated with other Zoho Products. Its quite easy to manage appointments, meetings, etc. You can simply share the link with the client and they can select the slot and duration as per predefined schedule set by you.

Cons

I personally don't find any down factor about Zoho Bookings.

Gudmundur
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Super simple, no restrictions, and it WORKS

Reviewed on 2024/04/20

Just plain great! Yet another puzzle that connects directly with the rest of them.

Just plain great! Yet another puzzle that connects directly with the rest of them.

Pros

It works! Easy to connect the different modules. Love the ability to personalize the URL

Cons

Not a thing comes to mind. As with everything Zoho, you need to connect to the modules you are using it with, such as calendars, but that's a Pro in my book

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Solid solution for bookings

Reviewed on 2024/09/28

Easy to deploy, simple solution overall but a positive experience.

Easy to deploy, simple solution overall but a positive experience.

Pros

Very easy to use, free plan available, integrates with Google Calendar, and does what it promises to do.

Cons

Nothing specific to dislike, I think the tool is mainly designed for venues/physical businesses which is not the case for me, but still works great.

Jo
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

If you use Zoho CRM or Zoho One it's a no brainer

Reviewed on 2023/06/22

On the whole it works very well. There are things they could do to make it easier for the end user,...

On the whole it works very well. There are things they could do to make it easier for the end user, but you can come up with workarounds.

Pros

Easy to integrate with all the other Zoho apps, especially online meetings and CRM.Great for teams as you can set different times for different consultants etc.

Cons

Can't set an order the different appointment types appear.The website widget could be better, but a minor detail.Doesn't bring attention to the end user which consultant the appointment is being made with. This can lead to an appointment being made with the wrong person.

Ryan
Overall rating
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Decent product

Reviewed on 2024/04/10

Pros

I like the cost and the feature set. Seems that the product is just as good as Calendly, but a little cumbersome to set up.

Cons

I would like all staff and managers who are involved in a service have the ability to adjust their OWN hours without me having to make them an admin. Seems like an easy fix.

Also, would be good if there was less cost for licenses for those who are staff/managers vs admins.

Ashok Kumar
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Booking with Zoho Bookings

Reviewed on 2023/10/29

Excellent experience with Zoho Booking

Excellent experience with Zoho Booking

Pros

Easy & User friendly booking the schedule & appointments with the help of Zoho Booking. Frequent remainder & notification about the appointment. Easy Integration with Zoho apps & other third party application. Centralized calendar helps in assigning task to the employee depend on their availability.

Cons

I didn't face any lag or flaw as of now, everything works good

Melissa
Overall rating
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

So far so good with Zoho Bookings

Reviewed on 2024/04/18

It's fine. So far, so good. We use it to schedule appointments for a live show, and it has worked...

It's fine. So far, so good. We use it to schedule appointments for a live show, and it has worked well.

Pros

It's easy to use. We use it to schedule appointments for a live show, and it has worked well.

Cons

When you cancel any appointment, it still shows on the calendar.

Vinoth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Book the Appointments with Zoho Bookings

Reviewed on 2023/08/11

Pros

Helps lot to book Appointment with clients with Automated time zone.As it is Synced with Calendar it gives Notifications on time which helps a lot.Helps in Automating some tasks.

Cons

Initially it is confusing.Lags while handling more data.