TicketSauce Reviews
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19 Reviews
- Industry: Newspapers
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Very useful ticketing software for customers, no fees for them
Reviewed on 2017/11/16
Pros
Single page checkout, no vendor logo required on the page, endless customization for the client, ability to make the print-out tickets look however you want, etc.
Cons
Not a lot of cons, but the large amount of customizability might lead to a less easy experience for people looking for turnkey quick solutions
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Never too much sauce!
Reviewed on 2024/12/20
I've been suing ticket sauce for 6 month and can see myself using it for a long time.
I've been suing ticket sauce for 6 month and can see myself using it for a long time.
Pros
TIcketSauce is a robust platform with good support & customer service.
Cons
It's a little rigged in customization but they have thought of a lot of features and made them standard.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good software, but customer service could be faster!
Reviewed on 2025/01/16
Have used this service multiple times and nary run into a problem. The user interface is friendly,...
Have used this service multiple times and nary run into a problem. The user interface is friendly, and purchasing is made very easy. Usually, I scan my tickets at the events and have not run into any problems yet, however, I think my favorite feature is the print at home feature, because it provides a domain of extra security in ensuring I always have my tickets on hand. It should be noted however, that I once had an issue in regards to receiving my tickets, and customer service took ages to get back. But this was resolved in the fact that when they did my issue was solved instantly. Overall, would recommend.
Pros
easy interface, purchasing is straightforward.
Cons
Customer service is slightly lacking, could be worked on.
- Industry: Sports
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Best mobile friendly ticket option
Reviewed on 2024/12/19
Pros
The mobile friendly version of TicketSauces platform is great and very user friendly for customers.
Cons
Not great for reoccurring events. We ran into issues with flexibility with reoccurring events and the ease of use for our staff and customers.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TicketSauce review
Reviewed on 2024/12/19
Overall great. Customer support is very fast and it hasn’t bothered my events it’s just been an...
Overall great. Customer support is very fast and it hasn’t bothered my events it’s just been an asset
Pros
It’s simple and easy to understand. It’s affordable and looks very professional.
Cons
Sometimes the tracking links analytics are inaccurate
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We use Ticketsauce daily for all of our event needs
Reviewed on 2021/06/17
Pros
It's easy to use, intuitive, has way more features than previous ticket platforms we've used. Customer support is excellent if we do run into any issues.
Cons
Integration with sharing events on social platforms.
- Industry: Music
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Not As Promised
Reviewed on 2020/06/24
I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is...
I am a venue owner and we have nearly 200 shows yearly so having a ticketing platform that is reliable, offers ease of use and provides real-time data is critical to our business model. Eventbrite does and we’ve used their platform for over a decade. A TicketSauce sales person, convinced me to try their platform, promising robust functionality, a better system, payout and overall experience than what Eventbrite offers. Nothing could be further from the truth! The issues I experienced on TicketSauce's platform are too many to list. Additionally, the company’s mishandling of funds from the ticket sales of my events, a portion of which is still outstanding, leaves me wondering about their financial stability.
Pros
One-page checkout
Offers Private Label
Dedicated Client Services Director
Cons
Poorly designed software
unreliable app
Inability to make certain updates independent of tech support
clunky system/requires too many steps to complete an action
Inability to easily gather real-time data
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Our preferred ticketing platform
Reviewed on 2024/07/10
Pros
Ease of use for both us during set up and our customers during the purchasing process, seat selection, look of landing pages, ease of customization, reporting features, affiliate tracking, and most importantly their customer service is top notch.
Cons
On a rare occasion we had difficulty with the credit card purchases but it was quickly rectified.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ticketsauce is great
Reviewed on 2024/12/19
As a film festival ticketsause is one of the best platforms we used
As a film festival ticketsause is one of the best platforms we used
Pros
Their service is friendly and easy to use.
Cons
Not being able to register for one than one event per ticket, ex festival pass
- Industry: Events Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rating on TS
Reviewed on 2024/12/19
Very good on starting a business, ticket sauce
Very good on starting a business, ticket sauce
Pros
Quickness of what I have asked for them on seating charts
Cons
None that I can think of, they were great
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cymbal review of Ticketsauce
Reviewed on 2024/10/11
Pros
Their API's! As the [sensitive content hidden] of Cymbal, we're integrating with ticketing products constantly. TicketSauce had the most straightforward and fully built API's we've seen yet. They already have the proper opt-in flags being passed through in the order endpoint so we could track email and SMS subscribers that come through their checkout flow which something that most other providers don't have.
Cons
I'd love to see a more streamlined checkout flow for second time ticket buyers. Its a lot of information to fill out.
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TicketSaurce
Reviewed on 2021/06/17
I have wonderful experience with TicketSauce. I am able to email/call my account executive and m...
I have wonderful experience with TicketSauce. I am able to email/call my account executive and m concerns/questions are addressed. I also appreciate that they work with the organization to tailor as much as they can to the needs of the museum.
Pros
What I like about the software is the ease of inputting the info, accessing any information I need, and it is user-friendly for the consumer.
Cons
As a museum, the check-in function is in the order of the purchase made and not in the order of the timed tours.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ticketsauce Feedback
Reviewed on 2021/06/17
10/10
10/10
Pros
Easy to use, customizable, quick to respond to help issues
Cons
Nothing at this time. They are always very helpful with any product feedback we give them.
- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TicketSauce is my favorite ticketing platform
Reviewed on 2021/06/22
Pros
TicketSauce is the best, most customizable and data driven ticketing platform I have ever used (compared to EventBrite, Ticketmaster, AXS). Plus, the Customer Support team is second to none.
Cons
Platform is evolving for point-of-sale options onsite in addition to Box Office functions (ex. merchandise sales; F&B tickets; etc.). It's functional, and not a detractor from all the other great aspects, but will continue to improve.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive & Clean
Reviewed on 2021/05/27
Pros
The dashboard is intuitive and easy to navigate despite being information dense. From a user's perspective, the checkout flow is super clean and quick.
Cons
I hope that the integration with NIGHTOUT will continue to improve the marketing tools that are native to the software.
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Super Easy to Use, Intuitive and Game Changer for live events - love it!!
Reviewed on 2021/05/28
Great customer service and response, came up with other marketing ideas as well that the team...
Great customer service and response, came up with other marketing ideas as well that the team hadn't thought of to pursue!
Pros
Robust software features including timed ticket entry, socially distanced no-touch service, mobile apps, secure ticket buying, super easy to use and intuitive ticket buying process
Cons
Didn't experience any problems to date and very useful platform
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Ticketing Platform
Reviewed on 2021/05/27
Pros
TicketSauce's technology is far superior to every ticketing company we've used in the past, and well as excellent customer service.
Cons
No issues thus far! I highly recommend Ticket Sauce!
- Industry: Music
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great system
Reviewed on 2021/06/15
Pros
Customer service is the best. Very fast.
Cons
Nothing I can think of. They're really great.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tiquetes a la mano
Reviewed on 2024/02/07
Mi experiencia usando la aplicación ha sido buena, me gusta porque es ágil y me facilita su uso....
Mi experiencia usando la aplicación ha sido buena, me gusta porque es ágil y me facilita su uso. El acceso al soporte es fácil.
Pros
Este servicio ofrece una experiencia excepcional: su plataforma es extremadamente fácil de navegar y proporciona un servicio de alta calidad a sus usuarios. Acceder al software es simple y la información relevante siempre está al alcance. Según comentarios de los usuarios, el soporte técnico es confiable y eficiente.
Lo destacable de esta plataforma es su gran nivel de personalización y su capacidad para adaptarse a las necesidades específicas de cada cliente
Cons
No haya nada malo acerca del software hasta el momento
