---
description: Learn how Postmates can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Postmates Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Order Entry Software](/directory/1251/order-entry/software) > [Postmates](/software/2047282/postmates)

# Postmates

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> Postmates is a cloud-based restaurant management software, which helps businesses connect with local customers, streamline order fulfilment, and manage deliveries. It allows users to create various promotions for the targeted audience and select the campaign’s duration and location as per requirements.
> 
> Verdict: Rated **4.5/5** by 24 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 24 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Uber Technologies

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact Uber for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Activity Dashboard
- Catalog Management
- Discount Management
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Third-Party Integrations

## Integrations (2 total)

- Olo
- Square Payments

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Order Entry Software](https://www.getapp.za.com/directory/1251/order-entry/software)

## Alternatives

1. [Booqable](https://www.getapp.za.com/software/108821/booqable) — 4.8/5 (1195 reviews)
2. [Cin7 Core](https://www.getapp.za.com/software/91616/cin7-core) — 4.3/5 (739 reviews)
3. [Brightpearl](https://www.getapp.za.com/software/9926/brightpearl) — 4.4/5 (205 reviews)
4. [Order Sender](https://www.getapp.za.com/software/2049522/order-sender) — 4.4/5 (130 reviews)
5. [Unicommerce](https://www.getapp.za.com/software/2045067/unicommerce) — 4.3/5 (120 reviews)

## Reviews

### "Very College friendly" — 4.0/5

> **Asia** | *09 March 2022* | Food & Beverages | Recommendation rating: 7.0/10
> 
> **Pros**: I like using grub hub because its been integrated into all my food services on campus. I also use it to order food outside of school and it usually efficient
> 
> **Cons**: I have had some bad experiences in timeliness of the food and bad communication between 3rd party websites and drivers.
> 
> Overall Postmates has been very helpful and has made my college experiences easier, especially when I am very busy.

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### "Great App, Lots of variety" — 4.0/5

> **Jacqueline** | *28 April 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use, doesn't lag, has lots of options when deciding on what you want to eat at anytime of day
> 
> **Cons**: Sometimes gps doesn't work but overall it's a good app, there's nothing much to not like about the app
> 
> I had a great experience with the app and recommend it for when you are hungry and looking for a variety of foods

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### "FOOD FROM WRONG PLACE\!" — 3.0/5

> **Alexis** | *08 June 2021* | Apparel & Fashion | Recommendation rating: 3.0/10
> 
> **Pros**: I used Postmates for about 3 months and I can say that I liked their prices. They seemed to be lower than the other delivery apps that I was using at the time. I did like that their ordering process seemed to be easier and quicker than most of the other apps that were in the same field as theirs. I can also say that whenever I used them their drivers seem to be really nice and polite. Even if the food was late they would say things like, "Have a nice day\!" and I really liked that about Postmates as a whole.
> 
> **Cons**: Well, I used Postmates for about three months before I quit using them. The reason why I quit using Postmates is because one time I ordered some Chinese food from a Chinese restaurant. Well I did not get the food from the correct restaurant that I wanted it from and as we all know some foods from some restaurants do not taste the same. My Postmates delivery driver called me and said that they sent her to the wrong place and she was at the mall Chinese food restaurant. I did not want to go to that place because their food didn't taste the same as the restaurant that I was told my food will be picked up from. So my driver had to get my order all over again because it was a whole different restaurant and I got my food an hour later. The food was not as good as it would have been from the other restaurant and I was highly upset. So I got in contact with customer service and the best they could do was give me a Postmates credit on the amount that I spent. Now, that was a nice gesture but I wanted my money back and was not able to get it outside of the app.
> 
> My overall experience with Postmates has been good. I wouldn't say it has been great, but it certainly hasn't been bad. I did only have that one bad experience where my food was delivered from the wrong restaurant but nevertheless their customer service was pretty good and their drivers were always polite to me. If it was based off of customer service I would rate them a good seven out of ten but as far as their actual service, I'm going to give it a four out of ten.

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### "DoorDash over Postmates" — 4.0/5

> **Verified Reviewer** | *14 April 2022* | Media Production | Recommendation rating: 5.0/10
> 
> **Pros**: Of all the food delivery apps, Postmates seems to have the largest array of restaurant options. There have been several restaurants I cannot find on DoorDash or GrubHub that I can always find on Postmates. The app is easy to use, and customer service, should you need them, is quick and helpful. As someone who is always trying to keep costs down, more than anything I appreciate the "Deals" tab at the very top of the app, which displays only restaurants offering $0 delivery fees or discounts on qualifying orders. I almost always order from a restaurant offering a deal.
> 
> **Cons**: The "percentage off" offers, when they appear on the home screen, almost always require you to spend at least $30 or more, which to me isn't ideal. I've found that delivery fees on Postmates also tend to be more expensive than competing apps, which is why DoorDash remains my preferred food delivery app.

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### "Postmates is a wonderful useful delivery service." — 5.0/5

> **Mike** | *06 March 2023* | Entertainment | Recommendation rating: 8.0/10
> 
> **Pros**: Postmates works just like most delivery services. They do offer more options though so it a good one to use.
> 
> **Cons**: It isn't as popular as some of the bigger apps so it isn't available everywhere,
> 
> I like to use this app when ordering from certain locations. The service is usually good.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/2047282/postmates)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2047282/postmates> |
| de-AT | <https://www.getapp.at/software/2047282/postmates> |
| en | <https://www.getapp.com/operations-management-software/a/postmates/> |
| en-AE | <https://www.getapp.ae/software/2047282/postmates> |
| en-AU | <https://www.getapp.com.au/software/2047282/postmates> |
| en-CA | <https://www.getapp.ca/software/2047282/postmates> |
| en-GB | <https://www.getapp.co.uk/software/2047282/postmates> |
| en-IE | <https://www.getapp.ie/software/2047282/postmates> |
| en-NZ | <https://www.getapp.co.nz/software/2047282/postmates> |
| en-SG | <https://www.getapp.sg/software/2047282/postmates> |
| en-ZA | <https://www.getapp.za.com/software/2047282/postmates> |
| pt | <https://www.getapp.com.br/software/2047282/postmates> |
| pt-PT | <https://www.getapp.pt/software/2047282/postmates> |

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