Zip Reviews

It's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions.

The potential limitations in handling complex procurement needs and issues related to customization options or integrations.

The team is super responsive and open to new ideas and suggestions.
The integration process was seamless.
Easy to search and export information.
All information for one order in stored in one place.

Difficult to get new users motivated and using the product regularly.

The tool is easy to manage and set up and more importantly modify workflows on the fly. It offers all of the main features any procurement management tool offers. Internal adoption was simple and the visual representation of where a request is at improved the internal understand of procurement.

The reporting functionality is the area the tools needs improvement.

The product gives visibility to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs pushing paper.

Zip is so customizable that whenever we saw something we didn't like, the Zip team helped us solution. Their product team pushes out improvements weekly.

Absolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.

I wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.

Now that I can see my expenses in more detail, I am being careful.

Actually, there is nothing that I don't like at the moment. Only the interface part can be edited and that's it.

I love Zips slack integration and UI. I also love the flexibility of the workflow solution.

There aren’t enough contingent worker and invoicing capabilities.

The best thing about ZIP is that it synchronizes with Netsuite and helps us automate the creation of purchase orders and the onboarding of new vendors in Netsuite. It has been great from a workflow perspective and allows you to create your own workflow and procurement threshold for internal approvals. So far, I have no complaints about anything and the support has been excellent in case we need any custom changes.

I don't have any particular complaints, but I would like to provide some feedback that could be considered for the development of new features. Specifically, I would suggest incorporating artificial intelligence to help suggest information for renewals and recommend GL codes for purchase orders based on previous coding.g (only if possible).

Easy to use, Clear UI, easy implementation

Too focused on the US market and not other regions

Their customer support is fantastic and available to meet regularly to answer any questions we have. They have also been very receptive to feedback about additional features we'd like to see and have implemented a number of requested items. The system is very easy to use from an admin and user perspective. The platform is very customizable which makes it easy for us to configure our internal processes with the tool.

I would love more automation between intake form questions and request/vendor fields to reduce manual work.

It is a very good application to keep track of your finances, it has many tools and is intuitive, it is very good for interested beginners

In my personal opinion, it lacks some tools that could be useful, in addition to experiencing low performance when using it.

Love the flexibility of super workflow solution.

All are okay. Till using We have nothing to complain about zip.

The easy deployment of the tool is of great importance. Not having to use a 3rd party implementation team is a huge cost-saving component of why Zip won our business. The support team is also the best of the best. Operating super small, they are able to identify, support, and implement fixes at great speed. In comparison to other tools, you would have to pay extra for this level of support. The workflow builder with the ability to customize questions based on conditions and set layers of approvals based on it is extremely important to make it easy for users to adopt and administer to perform change management.

Integration between tools like Vendr and Ironclad can be improved. For example, if the comment section in Ironclad can somehow be transferred over to Zip, that would make the entire experience seamless between the two systems. No sharable reports make it a pain for each user to create the same filtered view.

Integrations with existing software tools for related processesEnd to end request managementProduct roadmap

Usability for managing large volumes. Can be difficult to navigate from one request to the next.Loading times of the software can be slowIntegration with IronClad constantly breaks

Zip eliminates manual coordination reliance and automates procurement approvals processes for us.

Zip doesn’t support as much configurability of the dashboard and other scheduling settings as we would like.

Our team loves the clean user experience and integrations(CLM, GRCs,)/slack integration. Zip was implemented across our entire company in a matter of weeks.

For our needs, features for contingent workers would be nice. I’d also like more flexibility in the dashboard and notifications settings. Zip isn’t very good for non-spend related approvals.

We were able to implement Zip pretty quickly, and once in place, people were willing to use it right away because it was easy to use. Zip also offered out of the box integrations that allowed teams to work within their native platform, but provide the requester a single source of information.

Zip needs greater reporting flexibility and invoice capabilities.

The simple to use UI, the virtual card system makes future purchases easy, and allows us to configure our spend approval hierarchy, with really configurable workflows.

Really needs a way to do change orders in the system and the reporting could be improved.

I love the Slack integration, clean experience, and that I can administer the system without needing IT at all

I wish there were a way to save dashboard views (I have to reset filters each time)