Zip

Intake-to-procure solution

Overall rating

4,8 /5
(29)
Value for Money
4,6/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,7/5

100%
recommended this app
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29 Reviews

Jennifer
Jennifer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Do you want to manage purchases/cost? Start here!

Reviewed on 2022/12/11

It's been a great tool, especially being new to procurement. I have seen what no procurement...

It's been a great tool, especially being new to procurement. I have seen what no procurement process can do, not only first hand but done research into how companies manage procurement. If they would invest in visualization, managing purchases rather than not having budget, after spending, companies would be more profitable, and retain employees.

Pros

While I am fairly new to Procurement, I am not new to using tools/software. It is an easy tool to learn/keeps your purchases flowing with visibility across the purchase. You can taper the workflow easily if/when there is change in the organization/types of purchases. The support team is amazing, they do not delay if you have any issues. More importantly, they welcome feedback on improvements and implement them.

Cons

They have a few bugs here/there (nothing that stops the flow). Limited reporting and would like more information on CSV files.

Danielle
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zip is a Game Changer!

Reviewed on 2023/10/10

Zip has been a great tool and resource for our company. The customer support team has been very...

Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment. Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own.

Pros

Zip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base.

Cons

Downloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well.

Alternatives Considered

Coupa

Reasons for Switching to Zip

Zip was the better value and offered better customization to fit my company needs.
Francene
Francene
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zip makes my Procurement life hassle-free

Reviewed on 2023/11/28

It benefits our Procurement Team by saving time and streamlining processes. Overall my experience...

It benefits our Procurement Team by saving time and streamlining processes. Overall my experience with Zip has been positive and less stressful.

Pros

It's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions.

Cons

The potential limitations in handling complex procurement needs and issues related to customization options or integrations.

Karen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy & Effective

Reviewed on 2022/12/01

The support team is amazing and super responsive. The product/engineering team takes all requests...

The support team is amazing and super responsive. The product/engineering team takes all requests into consideration and the tool has improved drastically from 2yrs ago when we started.

Pros

The tool is easy to manage and set up and more importantly modify workflows on the fly. It offers all of the main features any procurement management tool offers. Internal adoption was simple and the visual representation of where a request is at improved the internal understand of procurement.

Cons

The reporting functionality is the area the tools needs improvement.

Chanie
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best procurement tool, easiest setup

Reviewed on 2022/12/01

Pros

The product gives visibility to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs pushing paper.

Cons

Zip is so customizable that whenever we saw something we didn't like, the Zip team helped us solution. Their product team pushes out improvements weekly.

Alternatives Considered

Coupa

Reasons for Choosing Zip

Zip provides a full solution for the procurement process. Airbase provides accounting approval and was more suitable for smaller companies.

Switched From

Airbase

Reasons for Switching to Zip

Faster setup, more modern functionality.
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zip is a great solution for vendor approvals with a great user experience

Reviewed on 2021/05/24

My experience with Zip has been very positive. It solves a real problem around vendor approvals and...

My experience with Zip has been very positive. It solves a real problem around vendor approvals and compliance for me and my team.

Pros

Absolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.

Cons

I wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.

Alternatives Considered

Coupa

Switched From

Coupa

Reasons for Switching to Zip

Mostly because it had more features and flexibility we were looking for in our ideal set up.

Response from Zip

Thank you for your review!

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We route our upstream procurement processes through Zip.

Reviewed on 2021/06/26

I love working with Zip. The team is extremely responsive to my needs, and the solution is easily...

I love working with Zip. The team is extremely responsive to my needs, and the solution is easily configurable by my team without much help/IT assistance.

Pros

I love Zips slack integration and UI. I also love the flexibility of the workflow solution.

Cons

There aren’t enough contingent worker and invoicing capabilities.

Response from Zip

Thank you for the review!

Paul Erik
Paul Erik
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Making things easy with ZIP

Reviewed on 2023/11/28

I use ZIP for procure to pay process. Use of ZIP will start from onboarding vendors up to payable...

I use ZIP for procure to pay process. Use of ZIP will start from onboarding vendors up to payable processing.

1. ZIP helped us to eliminate manual processes such as uploading vendor invoices. It was able to pick up all the vendor invoices in our designated email.

2. ZIP also aide us in eliminating the manual process in our endorsement for approval and to treasury. Through ZIP, there is an automated notification for the users and approvers through email and slack.

Pros

1. Integration with accounting system, specifically Netsuite.
2. All-in-one platform where you can onboard, process, and pay
3. ZIP is very user-friendly

Cons

As a user from asian country, I think the only dislike with ZIP is the availability of their admins and/or customer support since they're based in western countries.

Md Mohiminur
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Falling love to working with Zip

Reviewed on 2023/05/26

Very easy to use and helpful for orders placement. User-friendly platform in the market.

Very easy to use and helpful for orders placement. User-friendly platform in the market.

Pros

Love the flexibility of super workflow solution.

Cons

All are okay. Till using We have nothing to complain about zip.

Dane
Dane
Overall rating
  • Industry: Computer Games
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Agile Procurement Platform

Reviewed on 2023/10/13

Great platform that has helped with spend visibility and procurement approvals

Great platform that has helped with spend visibility and procurement approvals

Pros

Easy to use, Clear UI, easy implementation

Cons

Too focused on the US market and not other regions

Rebeca
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A game changer!

Reviewed on 2022/11/23

Zip has enabled us to better track our procurement department's performance metrics, from cycle...

Zip has enabled us to better track our procurement department's performance metrics, from cycle time for requests to how long each approver takes to review/approve a request. It has also allowed us to better communicate internally with our teams via the Zip request record. It also serves as a one-stop shop for any/all procurement-related functions, from submitting a simple purchase request to requesting a review from our legal/security teams. Overall, it has helped us centralize our procurement operations, giving each department clear visibility into what is going through our pipeline.

Pros

I love that Zip allows us to customize our approval workflows as much as possible - especially compared to other procurement systems. It is clear that the Zip team is on a mission to be the best in the market, and in my opinion, they are well on their way to being exactly that. Such a user-friendly platform has reduced our need to train our internal requesters on how to submit purchase requests, thus giving our procurement team more bandwidth to work on more important things. It has also enabled our internal approvers to maneuver through their reviews quickly and with ease. [SENSITIVE CONTENT], our customer success expert, has also been a pleasure to work with! She is always available to answer any/all questions promptly and has done an excellent job of keeping our teams connected via recurring sync sessions.

Cons

There aren't many things to mention here as far as dislikes. The only "dislikes" to mention are minor user interface issues, like not being able to open a request on a separate tab when viewing the complete list of pending approvals or not being able to customize the drop-down status list on certain approval steps (i.e. the only options as of now are to choose between "ready to start" "in progress" "waiting on vendor" and "blocked internally"). It would be nice to be able to add additional statuses like "approved with conditions" or "waiting on requester reply", etc).

Cameron
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplified and streamlined procurement at scale

Reviewed on 2022/11/22

We use Zip for all procurement requests, approvals, PO, invoicing and payments for the entire...

We use Zip for all procurement requests, approvals, PO, invoicing and payments for the entire organization. We use it as a single point of entry for all requests and use dynamic intake to collect all the needed information regardless of the type or amount of spend then use the information gathered at intake to automatically create and route approvals to all the necessary stakeholders. Zip is our single source of truth for purchase requests, contracts, renewals, purchase orders, payments, etc. Pretty much everything procurement related.

Pros

*Logically and simply built; easy to modify and customize for your specific needs*Works well at any scope; startup to enterprise*Integrations with the systems our teams already use make it easy for various departments to interact with Zip*Provides a centralized intake for any procurement and business needs and requests*Employees love the simplicity of the intake, Slack integrations and knowing where to go for what they need*Dynamic intake makes it easy to collect the right information and generate the appropriate approval workflow automatically

Cons

*It's not immune to some of the minor challenges and bugs expected with any startup, but they're quick to identify and fix.

Alternatives Considered

Coupa
Emily
Overall rating
  • Industry: E-Learning
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zip: One Stop Shop

Reviewed on 2022/11/16

I think Zip is doing something very innovative in the space of Procurement. I think their greatest...

I think Zip is doing something very innovative in the space of Procurement. I think their greatest strength is listening to their customers and coming up with reasonable solutions at a rapid speed.

Pros

The easy deployment of the tool is of great importance. Not having to use a 3rd party implementation team is a huge cost-saving component of why Zip won our business. The support team is also the best of the best. Operating super small, they are able to identify, support, and implement fixes at great speed. In comparison to other tools, you would have to pay extra for this level of support. The workflow builder with the ability to customize questions based on conditions and set layers of approvals based on it is extremely important to make it easy for users to adopt and administer to perform change management.

Cons

Integration between tools like Vendr and Ironclad can be improved. For example, if the comment section in Ironclad can somehow be transferred over to Zip, that would make the entire experience seamless between the two systems. No sharable reports make it a pain for each user to create the same filtered view.

Carey Beth
Carey Beth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zip is a one stop shop for all approvals

Reviewed on 2021/08/09

We’ve had a great experience with Zip. The solution was implemented and running in a month. Zip’s...

We’ve had a great experience with Zip. The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime. Zip has been very receptive and fast with product feedback, they are always available when we need them to fix anything for us!

Pros

-Zip’s UI/UX is intuitive, clean, easy. Think the opposite of old ERP system.
-It’s a no-code configuration, declarative design, highly configurable

Cons

I’m sure Zip is working on it, but:
--More documentation
--More options for notification configuration
--More reporting functionality. The data is there and downloadable to a csv file but would love in platform configurable dashboards

Response from Zip

Thank you for your review!

Chantal
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A tool that makes source-to-procure easy!

Reviewed on 2021/06/22

So far we’ve had a great experience with Zip. They have a wonderful team that makes sure our...

So far we’ve had a great experience with Zip. They have a wonderful team that makes sure our problems are understood and our needs are met.

Pros

We were able to implement Zip pretty quickly, and once in place, people were willing to use it right away because it was easy to use. Zip also offered out of the box integrations that allowed teams to work within their native platform, but provide the requester a single source of information.

Cons

Zip needs greater reporting flexibility and invoice capabilities.

Response from Zip

Thank you for the review!

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zip has a flexible workflow and a friendly UI.

Reviewed on 2021/06/29

The team is smart and understands the space well. They know my biggest pain points and are willing...

The team is smart and understands the space well. They know my biggest pain points and are willing and available to help.

Pros

Zip eliminates manual coordination reliance and automates procurement approvals processes for us.

Cons

Zip doesn’t support as much configurability of the dashboard and other scheduling settings as we would like.

Response from Zip

Thank you for your review!

Ashley
Overall rating
  • Industry: Legal Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Highly customizable and easy to use

Reviewed on 2023/10/31

Pros

Their customer support is fantastic and available to meet regularly to answer any questions we have. They have also been very receptive to feedback about additional features we'd like to see and have implemented a number of requested items. The system is very easy to use from an admin and user perspective. The platform is very customizable which makes it easy for us to configure our internal processes with the tool.

Cons

I would love more automation between intake form questions and request/vendor fields to reduce manual work.

Andy
Overall rating
  • Industry: Financial Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Diamond in the rough

Reviewed on 2022/11/30

Zip has been able to continue to deliver new functionality from their product roadmap that enhances...

Zip has been able to continue to deliver new functionality from their product roadmap that enhances its value.

Pros

Integrations with existing software tools for related processesEnd to end request managementProduct roadmap

Cons

Usability for managing large volumes. Can be difficult to navigate from one request to the next.Loading times of the software can be slowIntegration with IronClad constantly breaks

Victor
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We manage all approvals across our company in Zip

Reviewed on 2021/06/23

My experience with Zip has been great, from a 3 week implementation to their responsiveness on...

My experience with Zip has been great, from a 3 week implementation to their responsiveness on Slack anytime we have a question or issue.

Pros

I love the Slack integration, clean experience, and that I can administer the system without needing IT at all

Cons

I wish there were a way to save dashboard views (I have to reset filters each time)

Response from Zip

Thank you for the review!

Tareeq
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zip gives us insight into our incomign spend

Reviewed on 2021/07/31

Its given us better insight into our spend, and its easy to use for our team members.

Its given us better insight into our spend, and its easy to use for our team members.

Pros

The simple to use UI, the virtual card system makes future purchases easy, and allows us to configure our spend approval hierarchy, with really configurable workflows.

Cons

Really needs a way to do change orders in the system and the reporting could be improved.

Pallavi
Overall rating
  • Industry: Financial Services
  • Company size: 501–1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We use Zip for vendor onboarding and vendor related requests/approvals.

Reviewed on 2021/06/30

We’ve had a great experience with Zip so far and our employees are very responsive to the implementa...

We’ve had a great experience with Zip so far and our employees are very responsive to the implementation.

Pros

Zip’s user interface can’t be ignored and I love that Zip will scale with our company over time.

Cons

Zip needs more capabilities in it’s dashboard.

Response from Zip

Thank you for your review!

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Our company uses Zip to solve for source to procure problems

Reviewed on 2021/07/01

My overall experience with Zip has been very good. I love working with their support and our...

My overall experience with Zip has been very good. I love working with their support and our employees engage with the solution at a relatively high level.

Pros

Our team loves the clean user experience and integrations(CLM, GRCs,)/slack integration. Zip was implemented across our entire company in a matter of weeks.

Cons

For our needs, features for contingent workers would be nice. I’d also like more flexibility in the dashboard and notifications settings. Zip isn’t very good for non-spend related approvals.

Response from Zip

Thank you for your review!

Eyüp
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zip EO

Reviewed on 2022/04/15

My spending has decreased as I can see more clearly where I am spending money. My money stays in my...

My spending has decreased as I can see more clearly where I am spending money. My money stays in my pocket now

Pros

Now that I can see my expenses in more detail, I am being careful.

Cons

Actually, there is nothing that I don't like at the moment. Only the interface part can be edited and that's it.

Manali
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zip gives us visibility into our upcoming spend pipeline

Reviewed on 2021/06/24

I’ve had a fantastic experience working with Zip. Their entire team is very responsive over Slack...

I’ve had a fantastic experience working with Zip. Their entire team is very responsive over Slack anytime we have questions or ideas

Pros

I love Zip’s Slack integration, simple UI, and how flexible each workflow can actually be depending on what the purchase is for. I’ve truly never seen any procurement software like this.

Cons

I wish there were more features for contingent workers instead of for software, services, and other spend categories in general

Joaquin
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best tool for beginners.

Reviewed on 2023/10/04

It is a very good application for beginners, I would surely recommend it to someone who is...

It is a very good application for beginners, I would surely recommend it to someone who is interested, due to the many tools it offers and how easy it is to use.

Pros

It is a very good application to keep track of your finances, it has many tools and is intuitive, it is very good for interested beginners

Cons

In my personal opinion, it lacks some tools that could be useful, in addition to experiencing low performance when using it.