QuickBooks Online Accountant Reviews

QuickBooks Online Accountant

4.6 (33)
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Accounting Practice Management from Quickbooks

Overall rating

4.6 /5
(33)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.0/5
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33 Reviews

Andrew
Andrew
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Online Review

Reviewed on 2022/11/14

My overall experience with QBA has been rewarding and satisfying. So far the software has lived up...

My overall experience with QBA has been rewarding and satisfying. So far the software has lived up to my expectations.

Pros

It is very popular, easy to use and constantly updating to meet client needs and expectations.

Cons

I basically love everything about this software.

Alternatives Considered

FreshBooks and Xero

Reasons for Switching to QuickBooks Online Accountant

QBOA met all my requirements. It was a popular software than needed little promotion as many of our clients were familiar with the software and their support to Bookkeepers along with the fact that they provide QBOA at no cost to bookkeepers was a real incentive. The main reason for using QBOA was the fact that once you qualify as a QBO Pro-Advisor, they help promote your business and put your out their as a certified QB advisor.
Anthony
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Success Begins Here with QBO Accountant

Reviewed on 2024/10/03

Overall, phenomenal. Extremely happy to have been able to experience QuickBooks Online Accounant....

Overall, phenomenal. Extremely happy to have been able to experience QuickBooks Online Accounant. Thanks again.

Pros

This is a difficult question because the overall product in its entirety is phenomenal. I love it all. For the sake of specifics the ProAdvisor Benefits & ProAdvisor Training sections are the most memorable that I enjoy. The Accountant Tools and its variety of options is incredible as well. As I meantioned early, the product in its entirety overall is extremely phenomenal. Shout out to all of Intuit's members that made it possible.

Cons

The fraud teams poor judgement and closing of my accounts on multiple occasions causing me the loss of progress and forcing me to restart from ground zero.

Alternatives Considered

Square Payroll

Reasons for Switching to QuickBooks Online Accountant

Their willingness to cooperate and be a solution to my handicaps / financial hardships / source of learning, instead of being a deadend/closed door like most other opportunities.
Kenneth
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Online Accountant Review

Reviewed on 2025/01/01

Task efficient, real time data update and really user friendly.

Task efficient, real time data update and really user friendly.

Pros

As a professional accountant, I was amazed by the efficiency of control and execution. Plus the software is very user friendly and anyone with basic accountancy skills can use it correctly.

Cons

I did not notice any cons with the QuickBooks Online Accountant software.

Kyle
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

I have never hated a piece of software more in my life

Reviewed on 2023/01/22

Constant glitches, Constant errors, constant investigating into why QBO is failign me, constant...

Constant glitches, Constant errors, constant investigating into why QBO is failign me, constant sync issues with my bank, constant reentry and correcting of data, constant hesitation to trust anything this software is telling me, constant confusion with little understanding of the problems by support staff.

Pros

Support is quick and responsive all the time which is it's only saving grace.

Cons

Relying on a software that is online only means that if there are glitches or errors because of it's network or code executed in a webpage, this critically damages your books. Frequently quickbooks online will say that everything is correct and up to date when in reality there are numerous sync issues and entries duplicated by system glitches, also the fact that it ignores currency conversion means that what you had expected as correct is wrong and ensures you have hundreds of days of investigating to do to track down issues.

Kevin
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooka blows the competition away!

Reviewed on 2024/02/16

Going from Square to Quickbooks was amazing. I thougt square was amazing and quickbooks brings...

Going from Square to Quickbooks was amazing. I thougt square was amazing and quickbooks brings amazing to a whole nother level!

Pros

I like all the features. If you have a small business and have a hard time staying organized this is for you..

Cons

There is absolutely nothing i dislike. Its been over 2 years now

Kimberly
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

QBO User

Reviewed on 2023/10/31

I am a user and tolerate it as many of my clients use it.

I am a user and tolerate it as many of my clients use it.

Pros

Flexibility when working with clients remotely.

Cons

Cost, cumbersome reports and inadequate customer service.

Cheryl
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best accounting software to provide accounting and bookkeeping for my small business clients.

Reviewed on 2022/09/20

Overall I have had a good experience with Quickbooks Online Accountant. It has definitely improved...

Overall I have had a good experience with Quickbooks Online Accountant. It has definitely improved over the years in functionality and continues to get better.

Pros

I like that it is widely used & accepted by many small businesses and that he price is good for myself and my clients. I also like the integrations with the bank feeds and other apps which makes recording transactions a breeze. The step-by-step instructions which can be found with their online support is very useful and shareable with clients when they need to know how to do something in Quickbooks. I like the Accountant Tools features because it helps me to make corrections and changes much easier & quicker. I also really like the newer Books Review page. It helps me to clean up client books and message them with questions directly out of Quickbooks. I like that it is cloud based so there is no longer fear of a clients books getting lost on a damaged computer or network. Also, it allows me to be able to provide accounting services to my clients from home no matter where they are located.

Cons

There are a few quirks with some of the newer features of the software, but I am sure those will get worked out. I also have not had a great experience with the phone support team. Sometimes they are able to help, but I have been steered wrong by support in the past and ended up figuring out the fix on my own after spending a long time on a call with support.

Alternatives Considered

Sage HR, Wave and Xero

Reasons for Switching to QuickBooks Online Accountant

For my small business clients, it provides more functionality and better reporting than the less expensive options. It is less expensive than some of the more complex accounting software options, which suits most of my accounting clients.
Rachel
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

R.Smith QBOA Insight

Reviewed on 2024/09/29

Client management.

Project management.

Workflow approval.

Time tracking.

Client management.

Project management.

Workflow approval.

Time tracking.

Pros

QuickBooks Online Accountant streamlines the entire process of accounting by automating repetitive tasks such as AP, AR and GL.

Cons

Apart from lack of offline access features on QuickBooks Online Accountant, I do not have any issue.

Marshall
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Cheap option for rapid growth

Reviewed on 2023/07/19

Quickbooks is simplistic and feasible for start up ventures.

Quickbooks is simplistic and feasible for start up ventures.

Pros

Cost profile is very low. Operations are simplistic. We actually started using a 3rd party platform (Glean AI) for reading and importing third party invoices into Quickbooks. The combination of Glean AI and Quickbooks has been a wonderful addition and saved significant time and effort with recording payments and invoices.

Cons

Lack of internal controls and inability to create a GAAP based cash flow. Largely manual system for PO creation, ordering, receiving, etc. Must track certain items outside of Quickbooks.

Jessica
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for monitoring a number of clients

Reviewed on 2024/03/08

Easy to use for simple company files. For more intricate companies with a large amount of transactio...

Easy to use for simple company files. For more intricate companies with a large amount of transactions, we still prefer to use QB Desktop

Pros

We use QB Online Accountant to host several company files for our clients. Easy to switch between companies!

Cons

Does not allow for consolidated reports with a parent and a subsidiary

Patricia
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2023/11/10

Overall I say its very user friendly whether you have accounting knowledge or not

Overall I say its very user friendly whether you have accounting knowledge or not

Pros

I like how they explain things in the form of a question. "Who owes yiu money?" Etc

Cons

Sometimes invoices say they've sent but the customer never gets it.

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Impressive Accounting Practice App

Reviewed on 2023/07/05

Pros

A very user friendly program that is easy to add clients to your database. The ProAdvisor training and certifications are self-paced, making it flexible to add to your busy schedule. Subscription Discounts are made available for your clients as well as a revenue sharing program has recently been announced.

Cons

I wish their support was faster in answering questions.

Mina
Mina
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect accounting system

Reviewed on 2023/08/21

Very good as an experienced accountant

Very good as an experienced accountant

Pros

User friendly , very accurate, easy to learn.

Cons

Poor customer support and it's a little bet expensive.

Chelsea
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Quickbooks

Reviewed on 2023/07/06

I like that quickbooks integrated with my other softwares. I have been using quickbooks for 7 years.

I like that quickbooks integrated with my other softwares. I have been using quickbooks for 7 years.

Pros

Quickbooks is easy to use for small businesses and people who do not want to pay for an accountant.

Cons

Some features like invoices can be a little tricky to figure out and may take time to get used to doing.

Alternatives Considered

Gusto

Reasons for Switching to QuickBooks Online Accountant

The reviews were good.
Llyr
Llyr
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

No undo features very easy to mess up a years worth of book-keeping with one mistake

Reviewed on 2023/05/22

I enjoyed the first year, but in the second year Quickbooks could not handle the workload and many...

I enjoyed the first year, but in the second year Quickbooks could not handle the workload and many errors started. I lost a year's worth of bookkeeping and accounting history.

Pros

It's fast for a cloud accounting option. It easy to get started but it can become overwhelming very quickly.

Cons

No undo features make it very easy to mess up a year's worth of book-keeping with one mistake. I learned the hard way. The online and call-for-help customer support is completely useless.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Accountant

I thought VAT was easier in Quickbooks.
NINDERJIT
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fast work with no Stress

Reviewed on 2023/12/29

Pros

Its so easy to use. Very productive and fast. Anywhere you have access to process your transactions smoothly. No stress, no waste of time. It is an excellent software. I love it.

Cons

No cons as per now. I am using since 2018 and good response.

Boleyn
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent for Invoicing

Reviewed on 2023/02/10

Pros

Easy to navigate. Easy to view. Quick calculations. There is more whistles to it that we don't use but nice to have if we need in the future.

Cons

I need to make separate customer entries for US$ and Cdn$

Amy
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A must have for a business owner

Reviewed on 2023/01/17

I recommend this product to all of my small/large business clients and it helps them to stay...

I recommend this product to all of my small/large business clients and it helps them to stay organized and file timely.

Pros

The seamless integration of this program in my daily small business is fantastic. As an enrolled agent, my clients are able to invite me to their books and I can help them stay organized throughout the year.

Cons

Absolutely nothing. This is my favorite system to use in my tax practice and share with my clients who are just starting up.

Ashif Ahmed
Ashif Ahmed
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

It's very great and helpful software for small business owners

Reviewed on 2023/01/12

Pros

I've been using this software last two years, it's very user-friendly and easy to manage, bill pay, transfer and Access management system I like the most, it's has saved my time , I highly recommend it

Cons

need to add some new features , still need little bit update, otherwise I m happy about to using it

Rachel
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best product out there for the job that bookkeepers do

Reviewed on 2022/04/12

I love QBO Accountant! I tried a few other bookkeeping software, but none compare to this...

I love QBO Accountant! I tried a few other bookkeeping software, but none compare to this workhorse.

Pros

I love that this software lets you do full-service bookkeeping, from categorizing transactions, to adding additional layers such as classes and locations, reconciling statements, connecting other apps, and fantastic reporting!

Cons

The customer service is hit and miss, and usually takes a few hours to resolve any problems. Thankfully I don't need to contact them very often.

Response from Intuit

Hey there, Rachel!

It's great hearing that QuickBooks Online for Accountants has helped make doing your clients bookkeeping super simple!

If you ever need any help or have questions, please feel free to reach out through the 'Help (?)' icon within your account. Then we can get you taken care of from there!

We also have several step-by-step articles in our QB Community right here: (quickbooks.intuit.com/community)!

We appreciate you!

-Faith, The QuickBooks Team

Sohail
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

QuickBook Online Accounting Software Personal Experience

Reviewed on 2022/09/04

We've started the software in January 2020 but decided to shift to other software because it wasn't...

We've started the software in January 2020 but decided to shift to other software because it wasn't fulfilling our organizational need. so the experience with quickbooks online version wasn't good for us.

Pros

It's ease of use and the customer support is great. Also basic level reporting is good.

Cons

In the start, it looks great to use but with the passage of the time we came to know that there are many missing. Specially Advance level of reporting system. You can't customize the reporting according to your organizational need. Plus, Inward Gate passes and Outward Gate passes were missing. You can not integrate with sms gateway. Customers & Vendors ledger formats were another big issue because you can't customize them according to your organizational need. They need to Improve inventory section too because unable to track record of daily issuance there.

Alternatives Considered

QuickBooks Enterprise

Reasons for Choosing QuickBooks Online Accountant

Because it wasn't fulfilling our organizational needs.

Reasons for Switching to QuickBooks Online Accountant

Infect we were searching for a cloud base Accounting Software with Advance Inventory options that we couldn't find after purchasing and using.
Adrienne
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my Life So Much Easier

Reviewed on 2022/04/25

I am very happy with Quickbooks Online Accountant. I used to offer my clients the option to do...

I am very happy with Quickbooks Online Accountant. I used to offer my clients the option to do their books in other software, but I have decided that due to my preferences, I will only work in QBO now.

Pros

My favorite thing about Quickbooks Online Accountant software is the centralized dashboard that lets me see all my clients. I also love the ability that it gives me to message each of my clients from within the software.

Cons

I just wish that there weren't always so many issues with bank feeds breaking. I spend too much time every week trying to fix these issues and often have to manually upload bank feed data.

Eva
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Efficient Product

Reviewed on 2022/04/25

Pros

Ease of use, the ability to see my client's data.

Cons

When paying several bills with one payment transaction, QB only shows that the bill was paid but not linked back to the whole payment.

Alternatives Considered

Xero

Switched From

Sage 50cloud Accounting
Heather
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good software - Bad Support

Reviewed on 2022/04/25

I appreciate the fact that I can offer a subscription to my clients for a discount.

I appreciate the fact that I can offer a subscription to my clients for a discount.

Pros

QBO is great because you can access it anywhere and when it is set up correctly it is very simple to use.

Cons

The customer service is awful. Most of the time they don’t know how to answer your questions and if they are going to get back to you, they never do.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Accountant

I’m more familiar with QBO.
Amanda
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great bookkeeping software!

Reviewed on 2022/04/25

It's been a great platform to allow my business to offer virtual bookkeeping services to clients...

It's been a great platform to allow my business to offer virtual bookkeeping services to clients across the US.

Pros

I love that it's online and I can handle all of my clients bookkeeping needs remotely!

Cons

There are a lot of things I don't like about QBO payroll - it's too difficult to make changes.

Alternatives Considered

Xero

Reasons for Switching to QuickBooks Online Accountant

It was the best fit for my business. The training is excellent.