QuickBooks Online Accountant Reviews

QuickBooks Online Accountant
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33 Reviews

- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBooks Online Review
Reviewed on 2022/11/14
My overall experience with QBA has been rewarding and satisfying. So far the software has lived up...
My overall experience with QBA has been rewarding and satisfying. So far the software has lived up to my expectations.
Pros
It is very popular, easy to use and constantly updating to meet client needs and expectations.
Cons
I basically love everything about this software.
Reasons for Switching to QuickBooks Online Accountant
QBOA met all my requirements. It was a popular software than needed little promotion as many of our clients were familiar with the software and their support to Bookkeepers along with the fact that they provide QBOA at no cost to bookkeepers was a real incentive. The main reason for using QBOA was the fact that once you qualify as a QBO Pro-Advisor, they help promote your business and put your out their as a certified QB advisor.- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Success Begins Here with QBO Accountant
Reviewed on 2024/10/03
Overall, phenomenal. Extremely happy to have been able to experience QuickBooks Online Accounant....
Overall, phenomenal. Extremely happy to have been able to experience QuickBooks Online Accounant. Thanks again.
Pros
This is a difficult question because the overall product in its entirety is phenomenal. I love it all. For the sake of specifics the ProAdvisor Benefits & ProAdvisor Training sections are the most memorable that I enjoy. The Accountant Tools and its variety of options is incredible as well. As I meantioned early, the product in its entirety overall is extremely phenomenal. Shout out to all of Intuit's members that made it possible.
Cons
The fraud teams poor judgement and closing of my accounts on multiple occasions causing me the loss of progress and forcing me to restart from ground zero.
Alternatives Considered
Square PayrollReasons for Switching to QuickBooks Online Accountant
Their willingness to cooperate and be a solution to my handicaps / financial hardships / source of learning, instead of being a deadend/closed door like most other opportunities.- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
QuickBooks Online Accountant Review
Reviewed on 2025/01/01
Task efficient, real time data update and really user friendly.
Task efficient, real time data update and really user friendly.
Pros
As a professional accountant, I was amazed by the efficiency of control and execution. Plus the software is very user friendly and anyone with basic accountancy skills can use it correctly.
Cons
I did not notice any cons with the QuickBooks Online Accountant software.
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
I have never hated a piece of software more in my life
Reviewed on 2023/01/22
Constant glitches, Constant errors, constant investigating into why QBO is failign me, constant...
Constant glitches, Constant errors, constant investigating into why QBO is failign me, constant sync issues with my bank, constant reentry and correcting of data, constant hesitation to trust anything this software is telling me, constant confusion with little understanding of the problems by support staff.
Pros
Support is quick and responsive all the time which is it's only saving grace.
Cons
Relying on a software that is online only means that if there are glitches or errors because of it's network or code executed in a webpage, this critically damages your books. Frequently quickbooks online will say that everything is correct and up to date when in reality there are numerous sync issues and entries duplicated by system glitches, also the fact that it ignores currency conversion means that what you had expected as correct is wrong and ensures you have hundreds of days of investigating to do to track down issues.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickbooka blows the competition away!
Reviewed on 2024/02/16
Going from Square to Quickbooks was amazing. I thougt square was amazing and quickbooks brings...
Going from Square to Quickbooks was amazing. I thougt square was amazing and quickbooks brings amazing to a whole nother level!
Pros
I like all the features. If you have a small business and have a hard time staying organized this is for you..
Cons
There is absolutely nothing i dislike. Its been over 2 years now
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
QBO User
Reviewed on 2023/10/31
I am a user and tolerate it as many of my clients use it.
I am a user and tolerate it as many of my clients use it.
Pros
Flexibility when working with clients remotely.
Cons
Cost, cumbersome reports and inadequate customer service.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best accounting software to provide accounting and bookkeeping for my small business clients.
Reviewed on 2022/09/20
Overall I have had a good experience with Quickbooks Online Accountant. It has definitely improved...
Overall I have had a good experience with Quickbooks Online Accountant. It has definitely improved over the years in functionality and continues to get better.
Pros
I like that it is widely used & accepted by many small businesses and that he price is good for myself and my clients. I also like the integrations with the bank feeds and other apps which makes recording transactions a breeze. The step-by-step instructions which can be found with their online support is very useful and shareable with clients when they need to know how to do something in Quickbooks. I like the Accountant Tools features because it helps me to make corrections and changes much easier & quicker. I also really like the newer Books Review page. It helps me to clean up client books and message them with questions directly out of Quickbooks. I like that it is cloud based so there is no longer fear of a clients books getting lost on a damaged computer or network. Also, it allows me to be able to provide accounting services to my clients from home no matter where they are located.
Cons
There are a few quirks with some of the newer features of the software, but I am sure those will get worked out. I also have not had a great experience with the phone support team. Sometimes they are able to help, but I have been steered wrong by support in the past and ended up figuring out the fix on my own after spending a long time on a call with support.
Reasons for Switching to QuickBooks Online Accountant
For my small business clients, it provides more functionality and better reporting than the less expensive options. It is less expensive than some of the more complex accounting software options, which suits most of my accounting clients.- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
R.Smith QBOA Insight
Reviewed on 2024/09/29
Client management.
Project management.
Workflow approval.
Time tracking.
Client management.
Project management.
Workflow approval.
Time tracking.
Pros
QuickBooks Online Accountant streamlines the entire process of accounting by automating repetitive tasks such as AP, AR and GL.
Cons
Apart from lack of offline access features on QuickBooks Online Accountant, I do not have any issue.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Cheap option for rapid growth
Reviewed on 2023/07/19
Quickbooks is simplistic and feasible for start up ventures.
Quickbooks is simplistic and feasible for start up ventures.
Pros
Cost profile is very low. Operations are simplistic. We actually started using a 3rd party platform (Glean AI) for reading and importing third party invoices into Quickbooks. The combination of Glean AI and Quickbooks has been a wonderful addition and saved significant time and effort with recording payments and invoices.
Cons
Lack of internal controls and inability to create a GAAP based cash flow. Largely manual system for PO creation, ordering, receiving, etc. Must track certain items outside of Quickbooks.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for monitoring a number of clients
Reviewed on 2024/03/08
Easy to use for simple company files. For more intricate companies with a large amount of transactio...
Easy to use for simple company files. For more intricate companies with a large amount of transactions, we still prefer to use QB Desktop
Pros
We use QB Online Accountant to host several company files for our clients. Easy to switch between companies!
Cons
Does not allow for consolidated reports with a parent and a subsidiary
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 2023/11/10
Overall I say its very user friendly whether you have accounting knowledge or not
Overall I say its very user friendly whether you have accounting knowledge or not
Pros
I like how they explain things in the form of a question. "Who owes yiu money?" Etc
Cons
Sometimes invoices say they've sent but the customer never gets it.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Impressive Accounting Practice App
Reviewed on 2023/07/05
Pros
A very user friendly program that is easy to add clients to your database. The ProAdvisor training and certifications are self-paced, making it flexible to add to your busy schedule. Subscription Discounts are made available for your clients as well as a revenue sharing program has recently been announced.
Cons
I wish their support was faster in answering questions.

- Industry: Wholesale
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Perfect accounting system
Reviewed on 2023/08/21
Very good as an experienced accountant
Very good as an experienced accountant
Pros
User friendly , very accurate, easy to learn.
Cons
Poor customer support and it's a little bet expensive.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quickbooks
Reviewed on 2023/07/06
I like that quickbooks integrated with my other softwares. I have been using quickbooks for 7 years.
I like that quickbooks integrated with my other softwares. I have been using quickbooks for 7 years.
Pros
Quickbooks is easy to use for small businesses and people who do not want to pay for an accountant.
Cons
Some features like invoices can be a little tricky to figure out and may take time to get used to doing.
Alternatives Considered
GustoReasons for Switching to QuickBooks Online Accountant
The reviews were good.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
No undo features very easy to mess up a years worth of book-keeping with one mistake
Reviewed on 2023/05/22
I enjoyed the first year, but in the second year Quickbooks could not handle the workload and many...
I enjoyed the first year, but in the second year Quickbooks could not handle the workload and many errors started. I lost a year's worth of bookkeeping and accounting history.
Pros
It's fast for a cloud accounting option. It easy to get started but it can become overwhelming very quickly.
Cons
No undo features make it very easy to mess up a year's worth of book-keeping with one mistake. I learned the hard way. The online and call-for-help customer support is completely useless.
Alternatives Considered
XeroReasons for Switching to QuickBooks Online Accountant
I thought VAT was easier in Quickbooks.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast work with no Stress
Reviewed on 2023/12/29
Pros
Its so easy to use. Very productive and fast. Anywhere you have access to process your transactions smoothly. No stress, no waste of time. It is an excellent software. I love it.
Cons
No cons as per now. I am using since 2018 and good response.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent for Invoicing
Reviewed on 2023/02/10
Pros
Easy to navigate. Easy to view. Quick calculations. There is more whistles to it that we don't use but nice to have if we need in the future.
Cons
I need to make separate customer entries for US$ and Cdn$
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A must have for a business owner
Reviewed on 2023/01/17
I recommend this product to all of my small/large business clients and it helps them to stay...
I recommend this product to all of my small/large business clients and it helps them to stay organized and file timely.
Pros
The seamless integration of this program in my daily small business is fantastic. As an enrolled agent, my clients are able to invite me to their books and I can help them stay organized throughout the year.
Cons
Absolutely nothing. This is my favorite system to use in my tax practice and share with my clients who are just starting up.

- Industry: Publishing
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
It's very great and helpful software for small business owners
Reviewed on 2023/01/12
Pros
I've been using this software last two years, it's very user-friendly and easy to manage, bill pay, transfer and Access management system I like the most, it's has saved my time , I highly recommend it
Cons
need to add some new features , still need little bit update, otherwise I m happy about to using it
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best product out there for the job that bookkeepers do
Reviewed on 2022/04/12
I love QBO Accountant! I tried a few other bookkeeping software, but none compare to this...
I love QBO Accountant! I tried a few other bookkeeping software, but none compare to this workhorse.
Pros
I love that this software lets you do full-service bookkeeping, from categorizing transactions, to adding additional layers such as classes and locations, reconciling statements, connecting other apps, and fantastic reporting!
Cons
The customer service is hit and miss, and usually takes a few hours to resolve any problems. Thankfully I don't need to contact them very often.
Response from Intuit
Hey there, Rachel!
It's great hearing that QuickBooks Online for Accountants has helped make doing your clients bookkeeping super simple!
If you ever need any help or have questions, please feel free to reach out through the 'Help (?)' icon within your account. Then we can get you taken care of from there!
We also have several step-by-step articles in our QB Community right here: (quickbooks.intuit.com/community)!
We appreciate you!
-Faith, The QuickBooks Team
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
QuickBook Online Accounting Software Personal Experience
Reviewed on 2022/09/04
We've started the software in January 2020 but decided to shift to other software because it wasn't...
We've started the software in January 2020 but decided to shift to other software because it wasn't fulfilling our organizational need. so the experience with quickbooks online version wasn't good for us.
Pros
It's ease of use and the customer support is great. Also basic level reporting is good.
Cons
In the start, it looks great to use but with the passage of the time we came to know that there are many missing. Specially Advance level of reporting system. You can't customize the reporting according to your organizational need. Plus, Inward Gate passes and Outward Gate passes were missing. You can not integrate with sms gateway. Customers & Vendors ledger formats were another big issue because you can't customize them according to your organizational need. They need to Improve inventory section too because unable to track record of daily issuance there.
Alternatives Considered
QuickBooks EnterpriseReasons for Choosing QuickBooks Online Accountant
Because it wasn't fulfilling our organizational needs.Reasons for Switching to QuickBooks Online Accountant
Infect we were searching for a cloud base Accounting Software with Advance Inventory options that we couldn't find after purchasing and using.- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my Life So Much Easier
Reviewed on 2022/04/25
I am very happy with Quickbooks Online Accountant. I used to offer my clients the option to do...
I am very happy with Quickbooks Online Accountant. I used to offer my clients the option to do their books in other software, but I have decided that due to my preferences, I will only work in QBO now.
Pros
My favorite thing about Quickbooks Online Accountant software is the centralized dashboard that lets me see all my clients. I also love the ability that it gives me to message each of my clients from within the software.
Cons
I just wish that there weren't always so many issues with bank feeds breaking. I spend too much time every week trying to fix these issues and often have to manually upload bank feed data.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Product
Reviewed on 2022/04/25
Pros
Ease of use, the ability to see my client's data.
Cons
When paying several bills with one payment transaction, QB only shows that the bill was paid but not linked back to the whole payment.
Alternatives Considered
XeroSwitched From
Sage 50cloud Accounting- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good software - Bad Support
Reviewed on 2022/04/25
I appreciate the fact that I can offer a subscription to my clients for a discount.
I appreciate the fact that I can offer a subscription to my clients for a discount.
Pros
QBO is great because you can access it anywhere and when it is set up correctly it is very simple to use.
Cons
The customer service is awful. Most of the time they don’t know how to answer your questions and if they are going to get back to you, they never do.
Alternatives Considered
XeroReasons for Switching to QuickBooks Online Accountant
I’m more familiar with QBO.- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great bookkeeping software!
Reviewed on 2022/04/25
It's been a great platform to allow my business to offer virtual bookkeeping services to clients...
It's been a great platform to allow my business to offer virtual bookkeeping services to clients across the US.
Pros
I love that it's online and I can handle all of my clients bookkeeping needs remotely!
Cons
There are a lot of things I don't like about QBO payroll - it's too difficult to make changes.