Zipline Reviews

Zipline radically changed how we communication with our stores. The platform is so intuitive to use that it enabled a smooth rollout and our store teams enthusiastically adopted it. The search function is effective and efficient making it super easy for store teams to find the information they are looking for. The platform also makes it easy for our field managers to stay informed and understand the information that their stores received. At all levels, Zipline has enabled our organization to access our field communication and stay informed.

Zipline has been a willing partner and willingly accepts feedback and suggestions for their product, many of which they implement quickly. We are currently partnering with Zipline to provide more flexibility with tasks and assigning different types of tasks when needed in different situations.

It's easy to sign into if you are in the vicinity of your store

I can't access anything within the app unless I am within a certain distance of the store

I really like how easy the software is to use on both your PC & iDevice, the system is the same on both platforms. In addition, the support we receive from the team is next level and unlike any other vendor we have worked with before.

There are a few things we are hoping to grow with the platform over the next few years, but we know we will get there :)

Zipline had what we needed and is so easy to use. We work across North America, with licensees in the US and Canada. Each licensee is it's own business with a license to use our technology. We needed a central repository of information, task tracking, and communication, which fit Zipline perfectly.

We love that we can customize our look & feel, build out visuals for our library folders, and that it's easy to learn and use.

So far, nothing. The only suggestion for improvement I've received is to add the ability to initiate an email from the system. That is, add a link / icon for a user to click on where it automatically creates a draft email with specific content.

Zipline is the best communications tool in the industry. It is so easy to use (both for publishers and for users), and their support team is the best in the business. If you make a suggestion on an improvement, they seem to instantly put it into action. They want their tool to be the best, so they listen and make it the best.

Honestly, anything that I like "least" about Zipline is nitpicking. Compared to other options out there, it's like complaining about a 5-star vacation.

Comparing to distributing all tasks and communications via email, Zipline provides for a single source of truth and does not rely on a single person to carry the message forward. The roll up reporting is great for upper field teams to stay on top of assinged tasks without having to physically be at a location.

At the field level, tasks can be deleted by any user. So, a Store Manager can create a Day Sheet task for a part time sales person, and that sales person can delete the task. Zipline is very open to suggestions to improve their product, so feedback about small things like this could result in changes to the platform to better serve the entire portfolio of customers.

The simplicity of using Zipline makes the communication experience easy for store associates to quickly get information, execute tasks and engage with their peers across the company.

I would love to see improvements to the publishing message process so it has similar functions to word/excel.

I love the reporting the most! The reporting provides very clear insights into how the stores are performing with readership and task completion.

The heatmap feature on the calendar. We barely use it for any references so I can't really judge upon it.

I love that for the end user, this product is so seamless to use! And as a publisher, this software is customizable.

I don't feel like the reporting that you can export is very easy to understand.