EVA Check-in Reviews

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103 Reviews
- Industry: Oil & Energy
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
EVA Checkin
Reviewed on 2020/12/22
Great product, very easy to use and implement
Great product, very easy to use and implement
Pros
Easy to use and puts the onus on the users to sign in and out themselves saving one person doing all the work.
Cons
once you sign in the first response is to then sign out, some users get confused and think they are logging out of the system. I think there should be another landing page before. We get a lot of people signing in and out within the same minute because of this
Response from Theta
Thanks for the positive review Kenneth. We appreciate your feedback on the sign out. We'll take a look at how we can improve that.
- Industry: Recreational Facilities & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
COVID Safety Plan made easy
Reviewed on 2020/12/17
Overall experience to date has been very easy. Set up was quick and off the shelf product Met...
Overall experience to date has been very easy. Set up was quick and off the shelf product Met requirements. Support was first class and pricing options are very reasonable.
Pros
The Check-in software was easy to register, implement and inform users about. Everything was straight forward and simple to follow. Support for the few questions we had was quick and simple.
Cons
Nil, no issues. We have had no concerns with EVA Check in, it has worked well so far.
Response from Theta
Thanks very much for your review. Great to hear EVA is working well for you. If you have suggestions for how we can improve EVA, please let us know.
- Industry: Executive Office
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Mahitahi Colab
Reviewed on 2021/01/11
Pros
The use of QR codes made it easy for iphone users to log in
Cons
The fact the QR code didn't save users' details - it would have been great if users could just input their details once, and then each time they came in, simply scan the code and check in, without having to re-enter details each time - this was the major reason for not continuing with the software.
Response from Theta
Thanks for the review Sarah. EVA makes it easy to check-in by keeping people's details on their phones - just as you say it should. We will get in touch to see why it wasn't working for you.
- Industry: Sports
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
EVA APP so easy to use
Reviewed on 2020/12/16
Very user friendly quick and easy to use
Very user friendly quick and easy to use
Pros
We use this app at our junior league grounds it’s so easy to use and our patrons also find it very quick and easy to use upon entering iur grounds.
Cons
Nothing it’s just so easy to use. Patrons also found it easy.
Response from Theta
Thanks very much for your review Kerri. It's always great to hear from our customers that EVA Check-in has worked well.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Very specific use case for this software
Reviewed on 2020/12/17
Great for facilitating our contact tracing and data retention obligations. Poor for visitor...
Great for facilitating our contact tracing and data retention obligations. Poor for visitor management.
Pros
The ease of deployment is invaluable. I was able to deploy this system in less than an hour from gaining access. The reporting is simple and concise. it is grewat for meeting your contact tracing obligations for events.
Cons
Not a visitor management software; you cannot manage anything per se. People sign on and you retain their details for a set amount of time as per Covid requirements. Beyond a system to help facilitate contact tracing, there isnt much value.
Response from Theta
Thanks very much for your review comments. We'll get in touch to discuss your feedback and how we can make EVA work better for you.
- Industry: Sports
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2020/12/17
Helped us ensure we were able to play and train through covid as we can track everyone
Helped us ensure we were able to play and train through covid as we can track everyone
Pros
Very easy to use. Great that you can track how many people are at your venue live.
Cons
Need to be able to check in multiple users from same family in a bulk lot not have to go out and check them in individually
Response from Theta
Thank you very much for your review and the feedback about family groups. We can help with that scenario - using the mobile app is easiest. Please connect with our support team if you'd like more details. We are always thinking how we can make things even easier for this case.
- Industry: Sports
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Response from a local sporting organisation prospective
Reviewed on 2020/12/17
It was a pretty good system for tracking numbers. With the above improvements it will be exceptiona...
It was a pretty good system for tracking numbers. With the above improvements it will be exceptional
Pros
It was easy to use. You could save profiles for signing others in.
Cons
It needs a location services functionality enabled to remind people when close to venue to check in and also check people out when they leave a venue.
Our biggest issue was getting people to sign out so we knew how many people we had in the venue at anyone time.
If you had a realtime counter display for count of people in a venue without having to run a report would be good.
Also some sort of report graphing showing number of people in a venue against a time of day so you can understand and mange your busier times of day
Response from Theta
Thanks very much for your review. We do now offer the location services you mention - to remind people to check-in and to help with auto check out. Those reporting suggestions are great.
- Industry: Packaging & Containers
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cost effective visitor management software
Reviewed on 2020/12/16
Overall have had a good experience, a little frustrating at times waiting for key functionality to...
Overall have had a good experience, a little frustrating at times waiting for key functionality to come online as the software was being developed.
Pros
Good functionality and cost effective, good integration with mobile phone technology.
Cons
It needs to have a dedicated function for taking the roll call during an emergency evacuation, that can be launched from a mobile phone app.
Response from Theta
Thanks very much for your review comments Karina. We aim to keep on getting better. We'll look at how we can improve the roll call feature too.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EVA check-in Review
Reviewed on 2021/01/07
Eva was helping us track everyone who enters and exits Ipswich hospital, visitors as well as staff
Eva was helping us track everyone who enters and exits Ipswich hospital, visitors as well as staff
Pros
It is easy to access and easy to direct people on how to use. It was good that we had the ability to sign people out
Cons
nil. easy to direct and use .
would be better if you could select a language so people who do not speak English can understand it to the best of their ability
Response from Theta
Thanks for the great review Tanaya! We appreciate your feedback.
- Industry: Program Development
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Junior Sporting Clubs Saviour
Reviewed on 2020/12/16
Happy to continue using this application but as a not for profit junior sporting organisation I...
Happy to continue using this application but as a not for profit junior sporting organisation I would like to see more options for a reduction in costs to manage zones.
Pros
Once set up it was very easy to use.
Great to be able to track teams to assist with maintaining capped numbers for the venue. Definitely better than other applications I've been forced to use at other venues where you have to continually enter your personal details.
Cons
Some people were able to use the app to check-in without using / scanning the QR code which was a little alarming when trying to manage venue numbers and COVID-19 compliance.
Response from Theta
Thanks very much for your thoughtful comments Phillip. It's always great to hear from our customers that EVA Check-in has really helped them.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
assessment of system for covid 19
Reviewed on 2020/12/16
It helps us keep things on track and easily monitor visitation.
It helps us keep things on track and easily monitor visitation.
Pros
It was relatively easy to use and is an on-going tool to help us monitor site visitation.
Cons
The App doesn't seem to easily be accessible to users phones necessarily so manual check in is required.
Response from Theta
Thanks very much for your review Helen. We should have a chat offline about how EVA Kiosks can help for those without the app.
- Industry: Sports
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Softball Qld endorses EVA Check-in
Reviewed on 2020/12/17
To comply with the government's return to training and competition guidelines and not create...
To comply with the government's return to training and competition guidelines and not create additional workloads on our very busy volunteers a seamless system was required. The EVA Check-in system ticked these requirements and more and at a very reasonable cost.
Pros
Integration with our competition and events procedures were seamless. So easy to set up for state competition and for local associations to utilise and especially the poster designs.
By scan the QR code made life easy for everyone.
Cons
We had no issues with the system. Future plans for the system with further enhance its functionality
Response from Theta
Thanks very much for your review. It's always great to hear that EVA Check-in has done a good job and that you'd recommend us.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly - helped us remain in the game!
Reviewed on 2020/12/21
Very good
Very good
Pros
Ease of use.
Simple to explain to our members
Easy access to back end reporting
Cons
Some of the print out options for the QR were at times too small. But we enlarged ourselves
Response from Theta
Thanks very much for the 5 star review Tim. We really value your feedback.
- Industry: Libraries
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brisbane City Council Libraries - EVA check-in experience
Reviewed on 2020/12/17
The main problem we solved was the need to keep paper forms for 56 days. We manage a large Library...
The main problem we solved was the need to keep paper forms for 56 days. We manage a large Library Service with 35 branches and over 100,000 visitors a month. No more paper forms, much easier to provide contact tracing reporting if needed.
Also the support is fantastic, very fast to reply and very helpful and knowledgeable staff.
Pros
So easy to setup and manage. This solution has improved 100% our contact tracing requirements. We moved from a paper form to EVA QR check-in in no time, customers and staff love it!
Cons
When customers fill in the required information, the welcome message does not have the date of time of check-in. This could be handy to have as we have found out that some customers have taken screen shot of the welcome message.
Response from Theta
Thanks very much for your thoughtful comments. It's always great to hear from our customers that EVA Check-in has really helped them. That's a great suggestion too. We'll add it on our customer feedback list now. If you have more suggestions for EVA please let us know.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2020/12/17
Overall customer support has been responsive for any questions we have had and the app has been...
Overall customer support has been responsive for any questions we have had and the app has been easy for everyone to use.
Pros
Easy to set up and easy to use. Admin console allowed me to see quickly and easily who had used it to ensure all my staff were checking in each day in the office.
Cons
Price - It was the most expensive option we looked at .
Response from Theta
Thanks very much for your review comments. If you have suggestions for how we can improve EVA, please let us know.
- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Community Rugby League
Reviewed on 2020/12/17
Will assist with catering and game day operations, reward and recognition of volunteers by being...
Will assist with catering and game day operations, reward and recognition of volunteers by being able to track how many time they participated at our clubs
Pros
Pre loading personal details into the app
Cons
Overall we were very happy, the only problems we had was with some android phone users
Response from Theta
Thanks very much for your review. Your feedback has driven us to keep making EVA even better. We really appreciate that.
- Industry: Sports
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Eva Checkin review
Reviewed on 2021/01/06
meeting Covid requirements has sporting clubs has been made easier and more fool proof than a...
meeting Covid requirements has sporting clubs has been made easier and more fool proof than a manual system.
Pros
It’s very easy to checkin and the reporting system is extremely useful in capturing who has been at the facility. You can also set up different checkin zones at the one site.
Cons
Nothing to dislike about the service at all
Response from Theta
Thanks for the positive review Simon. We appreciate it!
- Industry: Health, Wellness & Fitness
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Ease of use
Reviewed on 2021/01/05
It's ok but it can be better
It's ok but it can be better
Pros
The fact that you can see who is currently in your facility. I also like the fact that your Iphone can scan the camera and take you directly where you want to be
Cons
It's not very user friendly and too long to fill out
Response from Theta
Hi Lezani. Thanks for taking the time to provide a review. We'll get in touch to discuss your feedback.
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Operations Manager
Reviewed on 2020/12/16
The team, our clients and guests have found the check in easy to manage. It is far more efficient...
The team, our clients and guests have found the check in easy to manage. It is far more efficient than paper checkin and provides privacy of our guests and clients information
Pros
The team at EVA were able to provide a product that would meet all our requirements including check in at a static as well as mobile site
Cons
At this point we have not found any negative issues about this software.
Response from Theta
Thank you for your review Helen. Great comments. If you have suggestions for how we can improve EVA, please let us know.
- Industry: Sports
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smart and Useful
Reviewed on 2021/01/05
Attendance tracking has made easy. Easy access to monitoring spectator numbers, etc.
Attendance tracking has made easy. Easy access to monitoring spectator numbers, etc.
Pros
It is easy to use and helpful in tracking attendance.
Cons
Nothing noticable. It made monitoring numbers much easier. Did not get a lot of information about much else.
Response from Theta
Thanks for the great review Tayla!
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EVA Check-in is easy to deploy
Reviewed on 2020/12/16
Easy and convenient
Easy and convenient
Pros
Out of the box this solution is setup ready to start checking people into the software via the QR code and questionaire.
The other fantastic part is it can show you who is checked in right now!
Cons
The built questions are very simple and configuration is minimal but the dev team are changing this as we speak so i'm impressed with their responsiveness to customer feedback.
Response from Theta
Thanks very much your review and for your thoughtful comments Michael. We appreciate working with you as it helps us to keep improving EVA. If you have more suggestions on what you'd like to see the product do, please let us know too.
- Industry: Civil Engineering
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Review and use
Reviewed on 2021/01/10
Pros
ease of use and the functionality of being able to confirm people on site
Cons
a couple of additional questions that should have been setup would have made it more pertinent
Response from Theta
Thanks for your positive review Phil.
- Industry: Sports
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Would recommend
Reviewed on 2021/01/05
Overall experience is that it is okay
Overall experience is that it is okay
Pros
Software is easy to use once it’s set up
Cons
Set up is complex
Sharing the info is difficult
Response from Theta
Thanks for your review Jess. We will get in touch to get further feedback.
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It great
Reviewed on 2021/01/05
More than I can name
More than I can name
Pros
Easy check in every one should use the same software
Cons
Nothing as yet just hard when internet drops out
Response from Theta
Thanks David for your 5 star review. Great stuff!
- Industry: Packaging & Containers
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hawk Group review
Reviewed on 2020/12/22
Very good - solid
Very good - solid
Pros
Ease of implementation and QR code basis again made it easy to use.
Cons
Alot of people coming through did not have QR readers and this was difficult to sort out - we now have a kiosk as well and big improvement.
Response from Theta
Thanks for the great review Mike. We look forward to keep on improving EVA with feedback from you and your team.