Trakstar Learn Reviews

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108 Reviews
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use LMS
Reviewed on 2017/12/26
Pros
This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.
Cons
It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy - Create Powerpoint, Upload it, Create Quiz, Send it out
Reviewed on 2019/07/11
The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing...
The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.
Pros
Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.
Cons
Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers.
Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not consider Trakstar Learn or Mindflash as your training platform if you need to track...
Reviewed on 2022/03/14
Horrible, waste of time and effort. Frustrating and disappointing. Waste of money.
I can track...
Horrible, waste of time and effort. Frustrating and disappointing. Waste of money.
I can track trainings with more accuracy using Classmarker which is less than $50.00 month for the volume of monthly trainings we provide and require evidence of training hours.
Pros
Nothing now, but I initially thought the staff were pleasant, support and instructions would be clear and accurate. I thought the product would be an asset to our record keeping system but it does not have the capacity to do so. Being misinformed makes me frustrated.
Cons
The system does not even come close to what our expectations were and the sales pitch was evasive as was the instructions at articulating for which training types they were applicable to.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Mindflash is a Solid but Basic LMS Performer
Reviewed on 2018/02/17
Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a...
Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.
Pros
Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters.
Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.
Cons
Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.
- Industry: Printing
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall happy
Reviewed on 2020/06/25
Pros
I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.
Cons
Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Mindflash Review
Reviewed on 2016/03/31
We began using Mindflash for both internal and external training in July '15. The customer support...
We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.
Pros
Love the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.
Cons
Look forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,
- Industry: Leisure, Travel & Tourism
- Company size: 10,000+ Employees
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Review Source
Overall rating
- Ease of Use
Easy to use
Reviewed on 2016/03/31
I like the ease of use of Mindflash. It is easy to get started and have training uploaded quickly....
I like the ease of use of Mindflash. It is easy to get started and have training uploaded quickly. It offers the ability to host a lot of training with a user interface that is understandable by trainees.
Pros
Easy to use for trainees, instructional designers, and administrators.
Cons
Depending upon the level of membership, there are features that should be available but aren't. The opportunity to customize reports, certificates, etc. would be a plus. As it is, you are stuck with what they offer without the ability to customize.
- Industry: Renewables & Environment
- Company size: 501–1,000 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
ease of use
Reviewed on 2016/03/31
This is a great tool for getting training out to employees that are in different parts of the US. ...
This is a great tool for getting training out to employees that are in different parts of the US. My company uses it a lot for power points and quizzes
Pros
creating a new profile is very easy to do.
Cons
Only Con I have is that I am not able to deleted someone totally out of the program. I have to repurpose the profile.
- Industry: Consumer Services
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
Mindflash for single-subject courses
Reviewed on 2016/03/31
It's really easy to use and I've set up several courses in it. It's also very useful in tracking...
It's really easy to use and I've set up several courses in it. It's also very useful in tracking course completion and time of course for each employee. Usually I create page designs in another program, and they're easy to plug into Mindflash from there. I'm in the travel business and it involves about 120 employees in all that use training from me.
Pros
Ease of use, flexibility, good quiz and survey tracking options.
Cons
Not intuitive where to find some specific functions at first glance.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Old Interface
Reviewed on 2018/12/27
Pros
Mindflash as one of the legacy leader has a ton of features. It's definitely a big selling point of this software.
Cons
Horrible UX and UI. Also they have a really bad support for touch devices such as mobile and tablets.
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool for Operations
Reviewed on 2019/07/15
Its been a pleasure to work with the support staff and the system. But your people make all the...
Its been a pleasure to work with the support staff and the system. But your people make all the difference - 100%.
Representative has been great work with.
Pros
This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.
Cons
It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Sales and Marketing Tool For B to B Business
Reviewed on 2016/07/21
Using Mindflash for both internal and external training allows my company to provide very good...
Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.
Pros
I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.
Cons
Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Perfect for compliance
Reviewed on 2011/07/06
Their service is the key to this product. They have a great base, a great team, and are very good...
Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.
Pros
This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.
Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.
From a company standpoint this is a very good option for internal training.
Cons
There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A Good Training Platform
Reviewed on 2016/12/16
It's all about the videos. Mindflash is a really good way to train your company if you can't have...
It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.
Pros
The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.
Cons
You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Mindflash
Reviewed on 2019/07/12
Training can be conducted at any time that suits, in addition it is possible to quickly upload a...
Training can be conducted at any time that suits, in addition it is possible to quickly upload a training course as it is required by customers.
Pros
Mindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.
Cons
Nothing really, it works well and good value for money.
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software for Training
Reviewed on 2017/01/25
Mind-flash has been invaluable to our company. It has changed the way that we conduct business and...
Mind-flash has been invaluable to our company. It has changed the way that we conduct business and cut our cost from a training prospective. Mind flash integrates very well with other software. It is so easy to create mindflash courses when new material is being presented and trained on.
Pros
The ability to get up and do a module whenever we need one.
Cons
Limit of users
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Review Source
Overall rating
- Ease of Use
- Customer Support
Almost There..
Reviewed on 2011/07/07
- Some of my update requests are ignored if other users do not share my same idea/opinion.
-...
- Some of my update requests are ignored if other users do not share my same idea/opinion.
- Quizzing functions need an overhaul, still seems very basic and limited, AND I am not sure if I am using it correctly / efficiently.
Some areas of MF have been extremely well explained, while other areas remain as self-taught disciplines, which I think limits users and limits the effectiveness of the final, end-user product.
Pros
Can do just about anything we need when it comes to training.
Platform will accommodate both animation & narration, as well as video from multiple sources. Extremely useful.
Cons
-Color palette - no reason for the color palette to remain limited to (3) very simple schemes.
-Quizzing formats still need a lot of help:
--Incorrect answers need pop-ups w/ correct/ed info.
--Nd to be able to document time spent in a course by trainees.
--Quiz labels DO NOT hold enough characters.
--Picture upload is limited in size and space, limiting the versatility of this option.
- Industry: Individual & Family Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Mindflash is an great system. It has allowed us to improve our training program.
Reviewed on 2017/08/18
Pros
It is user-friendly. We can easily create training that is geared to our own needs. We can update or correct the training as needed. Our staff find the trainings easy to use.
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Overall rating
- Ease of Use
- Customer Support
Just what we needed
Reviewed on 2013/07/02
Mindflash provided the perfect solution for training individuals within our integrated justice...
Mindflash provided the perfect solution for training individuals within our integrated justice system. Before Mindflash, new hires were trained individually. The trainer was typically a person who had done the job in the past and there was very little consistency and direction in the training. Mindflash not only standardized the training but also allows the new hire to proceed through the training at their own pace. Mindflash also provides tool for checking progress of training and provides feedback on knowledge retention through quizes and surveys. Residual training is a snap with Mindflash as well. When a new process is created or an existing process is changed, Mindflash provides a means of documenting and distributing the information to all users in a consistent format.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Unique features to meet our needs
Reviewed on 2014/10/23
We have found that Mindflash is one of the easiest products to use to quickly deploy high quality...
We have found that Mindflash is one of the easiest products to use to quickly deploy high quality short courses for our association. It works very well, is flexible and powerful yet simple to design & deploy.
In our experience the seamless way Mindflash imports and converts our Powerpoint training slides and then allows us to insert other material between the slides in the converted set is unique and accelerates development and deployment significantly.
The quiz options provided give us creative ways to check and reinforce learning and make the experience more enjoyable and engaging - a key factor for us.
We could always ask for more in a product but the balance here is just right and gives us a real advantage - any further complexity might just take away its edge.
All contact with the Mindflash team has received prompt, professional and helpful responses - a very refreshing experience.
In summary, a great product that meets our needs very well, and a great company to deal with.
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- Ease of Use
- Customer Support
Great Tool for Current Non-eLearning Users
Reviewed on 2014/02/17
I've been in the learning and development for over 20 years and am now at a new company. This new...
I've been in the learning and development for over 20 years and am now at a new company. This new company, until my arrival did not have an e-learning strategy. With Mindflash we now have a path to deliver just-in-time flexible training for our company. I've worked with high-end multimedia learning development tools in the past and Mindflash offers a new user/trainer a way to build an online cirriculum quickly and easily! It is easy to learn and even easier to use! There are a currently a few limitations - like being able to extract needed content, like existing courses for review and update, extracting trainee list in to a spreadsheet, extracting "missed" questions on a quiz. Also, would love to see the ability to track "attempts" on a quiz. Overall, I think the mindflash application is extremely useful and we have built a great set of online training modules for our internal teams. Thank you Mindflash - keep the updates coming!!
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Review Source
Overall rating
- Ease of Use
- Customer Support
Lovely front end - backoffice like a car crash
Reviewed on 2013/06/17
Use it if you need to. It's not bad - it's just a bit of a square wheel in terms of interface...
Use it if you need to. It's not bad - it's just a bit of a square wheel in terms of interface administration and a ball-breaker if you're using Macs.
They are talking about sorting that but then again, they think they've sorted other bits of it already! :)
Pros
Easy to set up the courses themselves.
Cons
Impossible to administrate users without spending so long on it you can't justify the effort!
We're a Mac office, so not having support for Keynote or Mov files is a pain. Files converted to other formats don't upload right.
User support tried hard but in the end were no use...
Also no marketplace, so there's no way users can self-register. (They had this, then took it away after we'd chosen to go with them - very unimpressed.)
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- Ease of Use
- Customer Support
Fairly simple and intuitive
Reviewed on 2015/06/15
I appreciate the simplicity of MindFlash, though the set up was an incredibly manual process. Here...
I appreciate the simplicity of MindFlash, though the set up was an incredibly manual process. Here are the pros and cons as I experience the product.
Pros:
- simple & intuitive
- solid infrastructure that's bug-free
- adding new users & running reports is quick & painless
- very easy to create courses
Cons:
- limited question styles for quizzes (and character/size limits within the existing quizzes)
- difficulty finding certain reports
- no per-question reports
- can't duplicate questions from course to course (as in creating a final from often missed questions)
All in all, this is the best LMS I have personally used. And despite the limitations, I'm confident many improvements on my list will be made in the coming year.
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Overall rating
- Ease of Use
- Customer Support
Testimonial
Reviewed on 2014/07/29
My company has been a customer of Mindflash for a year and I've been a "super user" of the...
My company has been a customer of Mindflash for a year and I've been a "super user" of the Mindflash training modules for about 3 months now. I continue to be thoroughly impressed with its overall UI/UX. We rely on the platform to deliver comprehensive, on-demand training of our products to a wide partner audience. We're able to build our training decks in minimal time, and take advantage of the value-add features like quizzes and supporting audio + video in order for our trainees to have a rich, effective experience.
While having the Mindflash modules available to our partners gives us a competitive advantage, we're able to support our partners with easy-to-use, on-demand training which is the most important element of all.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
mindflash review
Reviewed on 2016/12/01
very user-friendly and helpful.....good training tool for new hires. have not had a negative...
very user-friendly and helpful.....good training tool for new hires. have not had a negative experience
Pros
videos
Cons
freeze sometimes